Bristol Imperial Vets4Pets
Inside Pets at HomeImperial Retail Park
Wills Way, Hartcliffe
Bristol
Avon
BS13 7TJ 0117 937 0920
- Parking available
- Vets App
- Enquiries & Appointments
- View map
Open Today 08:30 - 20:00
Normal Opening Hours
- Monday -
- Tuesday -
- Wednesday -
- Thursday -
- Friday -
- Saturday -
- Sunday -
Holiday Opening Hours
Early May Bank Holiday
- Monday 06 May -
Spring Bank Holiday
- Monday 27 May -
Summer Bank Holiday
- Monday 26 Aug -
Christmas Day
- Wednesday 25 Dec Closed
Boxing Day
- Thursday 26 Dec Closed
New Year's Day
- Wednesday 01 Jan Closed
Parking and access information
Parking available in the main carpark at the front of the store (including disabled spaces). We also have a rear entrance waiting bays for any animals that gets stressed coming into the practice.
**Our cancellation and no show policy**
We are experiencing a large increase in clients failing to attend appointments. Each no show means there is another patient who could have been seen sooner who needed our help. Our cancellation and fail to attend policy is now in effect. This means that you need to contact us before 7pm the day preceding your appointment if you wish to reschedule. Any appointments rescheduled or failed to attend after this time without genuine reason will incur the full consult fee charge. Thank you for your understanding
We've made it easier to contact us
Now you can use WhatsApp to chat to a member of our team at a time that is convenient for you. You can order products such as flea & worm treatment, request appointments and easily order and pay for treatments or repeat prescriptions. Just save our phone number in your contacts - 07488884793
Exotic Pets
We care for a wide variety of species including exotic mammals, reptiles and invertebrates, amphibians, birds and ornamental fish.
10% Discount for Blue Light card holders
We offer 10% discount on the following services to Blue Light card holders:
- Consultations
- Neutering
- Vaccinations
Please contact the surgery for more information. Proof of employment may be required. Available at participating surgeries only, terms and conditions apply.
Meet the team
Dr Ana-Maria Mihailescu qualified as a vet in 2019 at FVMB in Romania and she has also acquired a masters degree in Veterinary Medicine.
Ana volunteered at the university and worked with mixed large and small animals in the field for several years.
In her free time, she enjoys being active outdoors, playing games and making handmade leather goods.
I graduated from the University of Bristol in 2023 and soon after joined the friendly team at Vets4Pets Bristol Imperial.
I enjoy meeting clients and their pets and the challenges of a varied case load.
In my spare time you'll find me exploring the great outdoors including hiking with the dogs and kayaking.
I graduated from the University of Bologna in 2016. Afetr working in first opinion small animal practice, I completed a rotating internship and then a cardiology specific internship.
In 2022 I successfully completed with a merit a Master of Science by Research at The University of Edinburgh, working on endothelial dysfunction in dogs with myxomatous mitral valve disease.
I am currently studying towards a PhD at the University of Bristol, continuing my work on endothelial dysfunction in canine MMVD. However, I am interested in all aspects of cardiology.
Caoimhe Hodgins
Veterinary Surgeon - Exotics
MRCVS
Ece Rodrigues
Veterinary Surgeon
MRCVS
Hi, my name is Lisa. I'm the Head Nurse and Practice Manager at Bristol Imperial and have been qualified for over 15 years.
My work interest include emergency and critical care, nurse clinics, feline behaviour, exotics and puppy parties. I have achieved various certificates which I put to use in the day to day running of the practice as we are lucky enough to see lots of different species of pets and have a varied caseload.
In my free time I enjoy meeting with family and friends, gardening, sewing and dancing. I have 2 cats, a tortoise and a number of hamsters.
I graduated from Hartbury University in 2019 with a BSc(hons) degree in Veterinary Nursing science. I started work at Bristol Imperial just beofre Covid-19 and although challenging, loved working with a great team of people who quickly became like family!
While working through lockdown I adopted a rabbit, Dusty who sparked my interest in all things rabbit! I now have a group of house bunnies, with Delilah, Dory and Dash causing regular mischief.
My favourite parts of nursing are inpatient, anaesthesia and of course rabbit care and welfare, both in and out of practice!
I started my animal career in 2008 completing a level 3 distinction diploma in animal management. In 2010 I went on and achieved a BSc National Diploma in animal behaviour and Welfare and in 2014 I completed my dog grooming course. I then began my working within Vets4Pets on August 2021.
I have always been around animals since a very young age and I believe this is what inspired me to pursue my dream of working within the animal industry. At present I have 3 Cocker spaniels which I adore as they all have individual characteristics and keep me on my toes, along with 4 Road Island red chickens that live in their own wendy house called Cluckingham Palace.
I have loved all the new challenges and opportunities that the practice has provided and I have loved getting to know all the friendly clients and their pets.
Hello, my name is Miriam and I am from Portugal.
I graduated in Portugal and I decided to do a challenging experience and here I am, working with this wonderful team.
Since I was a child I have always loved animals, especially horses, but at the end of the day they all need our care and my favourite aspects of the job is anaesthesia and surgical nursing.
Faith Mogapi
Veterinary Nurse
RVN
Hi there. I'm one of the Partners here at Bristol Imperial and have been running/managing vet practice now for almost 15 years.
What I love about the team here at Vets4Pets Bristol Imperial is that we really do pull together like a family unit. We all share the same passion for doing the very best for every patient and client who walks through our doors. Our exceptional teams will handle advanced and complex soft tissue/orthopaedic surgeries and intensive medical patients with the same passion as they will when they meet a brand new puppy or kitten coming in for it's routine vaccinations.
I simply could not be more proud of the team we have here - I know with confidence that every pet, be it with feathers, fur or scales will be treated with the same amount of care as if it were our own.
In my spare time, I enjoy spending time with my family, watching my two lovely daughters grow up in front of my eyes and looking after our 3 dogs, 2 goats, countless chickens/ducks/geese/quails, rabbits, cat etc.
I started at Vets4Pets on reception when they first opened four years ago. From our very first client, to our latest ones - I love meeting the variety of animals that come and visit. At Vets4Pets, we treat every animal that comes through our doors as we would our own and I'm always happy to provide cuddles and treats to make your pets as positive as possible.
I am our longest serving member of the team and takes a huge role in looking after everyone. I enjoy walking with my two dogs Marley and Albie and trying out new walks and spending weekends away with the family. I enjoy reading and spending time in the garden.
Hello! My name is Emma and I am one of the receptionists here at Bristol Imperial Vets4Pets. I joined here in August 2021 after spending nearly 30 years in the hospitality industry. I am in charge of all things care plan here at Bristol Imperial. I enjoy all aspects of my role here but my favourite part is meeting all our clients and see the range of animals brought in each day especially the babies.
In my spare time I enjoy cooking, spending time in the outdoors with my five dogs – ranging from a Border Collie to 3 Chihuahuas and a street dog I rescued from Romania. Finally most weekends I am usually supporting my daughter show jumping with our horse Dolly.
Hi I'm Beth and as well at working as a Veterinary Care Assistant, I am studying a Master's Degree in Clinical Animal Beaviour.
I enjoy exploring nature, baking and getting to say hello to every animal I meet!
“Hi, my name is Laura. I am one of the Veterinary Care Assistants at Bristol Imperial Vets4Pets. I joined the team after spending 10+ years in the zoo industry, specialising in husbandry of reptiles and amphibians.
In my spare time I look after my own menagerie of animals; I have two cats, three snakes, two geckos and a lizard. I also enjoy doing cross stitch, crafts, gaming and going to the cinema.”
Hello, I'm Sarah and I have worked in hospitality for 20 years and wanted a complete change of career path.
I started here in May 2023 and I love to meet all of the animals on a day to day basis.
In my spare time I love spending time with my son and my Jack Russel Terrier.
Rhianna Potter
Deputy Head Receptionist
Vets4Pets Bristol Imperial is a locally owned veterinary practice who are proud to have a team of highly qualified vets and nurses who have you pet's interest and wellbeing as their top priority. Additionally we have an empathetic and friendly support team which complete our local family-feel providing you affordable, high quality care via a modern, well equipped practice, including a laboratory, pharmacy, digital x-ray and ultrasound. Plus, on site car parking too!
We are all animal lovers who care passionately about the health of your pet and ensuring we provide you with the very best the veterinary service has to offer.
The friendly team can't wait to meet you all!
Reviews
Services
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Emergency coverEven if we are closed, we have your pet covered.
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Open 7 Days a WeekWe are open 7 days a week.
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Airway SurgeryAirway Surgery
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AnaesthesiaGeneral anaesthetic enables us to perform many procedures kindly and safely for your pet.
Show more services
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Bereavement SupportMaking the decision to say goodbye to your pet is one of the toughest you’ll ever make. Pets provide us with unconditional love, friendship and comfort, so it is normal to have intense or conflicting emotions when it comes to euthanasia. At Vets4Pets we’re here for you and your pet for every step of your journey together.
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BiochemistryAllows an assessment of the functionality of a patients organs.
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Blood Pressure MonitorUsed to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.
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CardiologyCardiology
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Cruciate SurgerySurgery to repair damaged stifle ligaments.
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Dental X-RayUnlike humans, dogs need to be under general anesthesia for dental X-rays. Anesthesia is considered to be a safe procedure and will be performed after a general examination. It is tailored to the individual and your dog is continuously monitored during the dental exam.
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DentistryThe treatment and prevention of dental disease
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Digital X-RayDigital X ray equipment is available.
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ECGECG is also available to keep your pet's heart healthy.
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Echocardiography (heart scans)Generates a 2D moving image of your pet's heart.
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ElectrolyteEnables the assessment of critical blood chemicals such as sodium and potassium.
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Exotic PetCan see a range of patients, from small animals through to reptiles.
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Fracture RepairOrthopaedic surgery to correct broken bones.
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Haematology – Blood testingAllows the assessment of a patient's blood and blood cells.
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Health PlansDesigned to cover all the regular pet care essentials such as vaccinations and flea and worm prevention, whilst saving you money.
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Hospital WardSuite of custom-built kennels for the housing and monitoring of in-patients.
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In-house LaboratoryA range of analytical tests and equipment to assist in the rapid diagnosis of illness.
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Isolation UnitA special ward to care for animals with contagious diseases.
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Locally OwnedThis practice is locally owned.
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MedicationMedication
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MicrochippingA microchip can help retrieve lost pets
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Nurse ClinicAppointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
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Nutritional AdviceAdvice and support for your pet's diet.
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Late Opening TimesLate Opening Times
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Operating TheatreAn operating theatre with gaseous anaesthetic facility for surgical procedures.
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OrthopaedicsSurgery of joints and bones.
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Oxygen ChamberEnables us to provide supplemental oxygen when needed.
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Pet Passport / Animal Health CertificateTrained Official Veterinarian vets to issue Pet Passports, Fit to Fly letters and rabies serology tests.
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PrescriptionsWe can provide written prescriptions upon request.
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Rabbit Medicine and TestingRabbit Medicine and Testing
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Separate Cat & Dog Waiting AreasSeparate cat and dog waiting areas, designed to ensure your pet is kept in a comfortably stress free environment.
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Separate Cat & Dog WardsSeparate cat and dog hospital wards, designed to ensure your pet is kept in a comfortably stress free environment.
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Small Mammal Medicine and SurgerySmall Mammal Medicine and Surgery
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Soft TissueSurgical procedures involving the soft tissues such as ears and skin.
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Tonopen - Eye Pressure TestingMeasures eye pressure.
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UltrasoundGenerates 2-D moving images of your pet’s internal organs at work.
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Weight ClinicMonitoring clinic to help dogs and cats achieve optimal weights – both if they have been under or overweight
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X-RayGenerates digital 2D images of bones and internal organs.
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X-Ray & UltrasoundX-Ray & Ultrasound
Practice accreditations
More accredidations
Health Plans
Health Plan
Complete Care Junior
Health Plan
Complete Care Plus
Out of hours
32 - 34 Zetland Road
Redland
Bristol
Avon
BS6 7AB
Tel: Telephone: 0117 971 3111
Standard consultation fees start from £298.50