Client Care Advisor
Hi, I’m Sam, I started out on reception as a client care advisor but I am now training to be an animal nursing assistant too. As well as meeting and greeting the clients and their pets on reception which I adore, I now get to cuddle and care for the pets which stay with us for the day.
My responsibilities as an ANA are to assist the vets and nurses by keeping theatre and prep clean and tidy, setting up kennels and equipment for the animals in our care and monitor them before, during and after their treatment or procedure to make sure they get the best care possible while they are with us and assist the vets, nurses and reception throughout the day.
At some point in the future I would like to specialise in animal hydrotherapy, helping to rehabilitate and exercise dogs and cats who require this specialist treatment but for now I love being part of the team here at capitol with all the joy and challenges it brings.
My spare time is spent with my Husband and Daughter and our pets, who are Mika and Tink , our cats, Monty, our royal python, Buddy , our jack russell and Chilli, our goldfish… Being a family that consists of more animals than people is just the way we like it!
I love my work and enjoy being part of the Capitol family so much and getting to know our clients and their furry and not so furry little friends is the best part of my job.