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Vets4Pets Cross Hands

Inside your local Pets at Home store

Contact number: 01269 833150  


Vets4Pets Cross Hands
Inside Pets at Home
Cross Hands Retail Park  
Llandeilo Road
Cross Hands 
SA14 6NB 



Opening hours:






Consultation times 

09:00-11:00 then

09:00-12:00 then


Welcome to Vets4Pets Cross Hands, your new, local Vets4Pets offering a huge range of veterinary services under one roof. 

Thank you for choosing us to look after your pets, we consider it a great privilege to care for animals and we are continually developing the practice to be a centre of medical and surgical excellence.

We are proud to be accredited by the RCVS as a Small Animal Tier 2 GP Practice.

We are open 7 days a week and there are no extra fees to being seen at a weekend. We treat all small animals namely dogs, cats, rabbits, guinea-pigs, rats, mice, hamsters, reptiles and birds.

Plus, we have free parking on site! 

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Puppy & Kitten Pack £55

Only £55

Find out more

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Surgeries usually take place Monday to Friday but we can arrange routine operations on a Saturday with enough notice.

You will be given an admit time between 9am and 10.30am then will return to collect your pet, again you will be given a time slot, between 4pm and 7pm.

If you would like to look at our day wards, surgical theatre or anywhere your pet may be during the day please ask and we will happily show you around. 

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Out of hours emergencies

When the surgery is closed our dedicated out of hours team, Vets Now, are available to see you in an emergency. They are based out of the PDSA building in Viking Way, Lla nsamlet. 

Their contact number is 01792 775572. Please be aware there are additional fees to be seen during anti-social hours, particularly between 11pm and 7am. 

Vets Now are a separate company so they will discuss costs with you and are paid separately at the time of treatment. If you are insured you will need to give them a claims form, even if you have one running with us so please try and take one to your appointment if you are able to. 

They are not able to access our medical records so please also take any medications your pet is on and be prepared to answer a few questions about their medical history as well.

Standard Consultation (Before 9pm): £161

After 9pm: £207


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Our practice takes a range of orthopaedic and soft tissue referrals.

We pride ourselves on being able to offer a very high standard of care to your patients, including trying to see cases as soon as possible

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Complete Care

Complete Care

Designed to cover all the regular essentials such as vaccinations, worming and flea protection, and a 6 month check-up with your vet.

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  • Annual booster vaccinations including Kennel Cough vaccination
  • Year round protection from fleas, worms and ticks
  • Annual vet health check at time of vaccination 
  • Additional annual vet health check
  • Additional plan perks and savings

    £20 supplement payable for primary vaccination course 
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Puppy or Kitten pack

£55 for puppies and £64 for kittens

Everything they need from a veterinary perspective to get them started to being a happy and healthy pet

Terms and conditions

  • First vaccinations

  • 3 months' flea and worm treatment

  • 4 weeks free insurance

  • Bag of food

  • A microchip

  • 10% discount on neutering 



Perfect when you only need a plan for vaccinations

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  • Annual booster vaccinations for life 
  • Annual vet health check when your pet has their booster 
  • An additional annual nurse health check 6 months after the booster

To qualify for Vac4Life your pet must have been vaccinated within the last 30 days

This offer is promoted by Pets at Home Vet Group Limited, Epsom Avenue, Stanley Green Trading Estate, Handforth, Cheshire, SK93RN. The appointment must be booked before 30th September 2018. This offer is for Vac4Life priced at £49. Valid at participating Vets4Pets and Companion Care surgeries only – please ask before travelling. Vac4Life terms and conditions apply. Offer can only be redeemed once per client, for one pet only. This offer cannot be used in conjunction with any other discount, offer or voucher and is not transferable. No cash alternative. Offer may be amended or withdrawn by the promoter at any time.

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At Vets4Pets, we work with Petplan® who offer a range of plans. 

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Dr Emma Havard

Veterinary Surgeon & Joint Venture Partner 
RCVS Recognised Advanced Practitioner in General Small Animal Surgery (Soft tissue and Orthopaedics)

Emma qualified from the RVC London in 2003 and worked in a large practice group in Berkshire until her move to Wales in 2009. Here she joined a local practice as Clinical Director and Clinical Coach until 2015 when she moved into a Principle Vet role for a busy emergency and critical care provider.

She achieved her advanced surgical certificate in 2015 and her Certificate in Veterinary Professional Studies in 2016, the same year she was accepted onto the RCVS Advanced Practitioner list as a general surgeon, joining only a small number of surgeons in Wales with this qualification.

She enjoys all aspects of surgery but particularly different methods of canine cruciate repair, difficult fractures and BOAS surgery.    

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Rudo Nikisi

Veterinary Surgeon & Joint Venture Partner 

Rudo qualified in 2003 and has worked in a variety of small animal job roles, including being a regional director for a large corporate and head of clinical services for the Blue Cross. He passed his advanced certificate in small animal surgery in December 2018 and has a particular interest in bones and joint surgery. He is married with 4 children and has a Labrador called Noddy. He also is the partner in the Haverfordwest branch.

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Antun Jankovic

Veterinary Surgeon

Antun was born in Osijek, Croatia and ran his own veterinary clinic for 25 years before moving to the UK in 2018. He graduated from Zagreb University in 1992 then studied immunology and earned his Master’s degree in companion animal medicine. Having worked in a variety of small animal clinics in Europe and the UK, Antun has settled in South Wales with his wife Ivana, daughter Anja, their two Weimaraners and four cats. Apart from veterinary medicine Antun enjoys drawing, and science fiction.


Kimberley Conahan

Head Veterinary Nurse

Kimberley qualified from Bridgend as a registered veterinary nurse in 2013 where she was working in a large veterinary hospital in Bridgend. She then spent a year and a half working nights in an out of hours emergency and critical care practice, before taking up the head nurse role at Cross Hands.

Kimberley is our clinical coach who trains our student nurses, and is also planning to start teaching veterinary nursing students a few hours a week in Coleg Sir Gar starting in September. She enjoys all aspects of nursing particularly surgery, anaesthesia, wound management and clinics.

Kimberley is kept busy with her border collie named Finn, and is currently planning her wedding. She loves to travel and doesn’t need any excuse to explore somewhere new, preferably with some sun!


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Rebecca Cadmore

Student Veterinary Nurse

Bex is originally from America but has lived in the UK for many years. After a long spell in marketing at a large local company she realised her passion for animals and joined a Swansea veterinary group as a receptionist.

From there she worked her way up to Animal care assistant and took her qualification in 2016. From here she was accepted onto the veterinary nursing degree course and she is currently in her second year at Gwent college.

She lives in Swansea with her husband and mad Jug, Frank Junior! Bex enjoys all aspects of veterinary nursing.

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Jessica Jones

Student Veterinary Nurse

Jessica has been working in the veterinary field since 2015 and is coming towards the end of her Veterinary Nurse training which occupies most of her time. When not studying Jess is occupied by her 3 dogs and 2 cats at home, she also has a keen interest in cooking.

Once Jess has completed her training she is looking to develop her skills and knowledge by furthering her education in critical care nursing.

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Moira Robertson

Client Care Advisor

Moira has worked and volunteered in the animal care industry for a number of years, helping in Humane Societies, Animal Shelters, Bird of Prey Centres and Veterinary Practices. She has a Veterinary Assistant Diploma, and is currently studying the BSc (Hons) degree in Veterinary Nursing at the University of Wales Trinity St. David. Outside of work and university, Moira enjoys exploring the countryside and castles of Wales, and loves to travel. She has lived in England, Scotland, Wales, Germany and a number of places in Canada, and looks forward to discovering many more places in the future. At home, Moira has a slightly nutty cat called Nala; she also has a Papillon dog called Todd that is currently living with her Mum in Canada.

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Shelley Grandfield

Client Care Advisor

Shelley lives locally in with her rescue dogs and family. She runs a dog walking and boarding business when not working in the Vets and has previously worked in practices in England before moving to Wales over a year ago. She is a qualified microchip implanter and also has additional qualifications in canine behaviour. Shelley is also a vegan and makes amazing vegan cakes and goodies!

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Hannah Finch

Client Care Advisor

Hannah is a Foundation Degree graduate in Animal Science & Welfare, also previously completed her Level 3 Extended Diploma in Animal Management. Before starting at Vets4Pets Cross Hands Hannah has previously worked in the pet industry for many years, by working within a well-established Pet Store, where she gained further knowledge and hands on experience about caring for a vast range of animals. Hannah has a rescue medium sized cross breed dog named Marnie, she will lick everyone to death if you gave her the chance! Another household pet is Hannah’s hand reared budgie named Sprites who loves to chat and thinks he’s human! Outside of work Hannah loves to participate in fitness activities including dancing and fun runs, which some have been completed to support different charities.

Emergency Cover
24 Hour Cover

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Parasite Treatments

Nurse Clinics


Written Prescriptions

Free Parking


Dental X-Ray

Operating Theatre

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Puppy Parties

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Poisoning Treatments


Dog, Cat & Small Furry Wards
Digital X-Ray

Dentistry Services

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Blood Transfusions

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Monthly Healthcare Packages
Veterinary Diets

In-House Laboratory

Compassionate End of Life Services & Support
Heart Scans