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Vets4Pets Hexham

Meet the team

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Jenni-Lucia Pears

Client Care Advisor

Working within a veterinary practice has always been a main aim of mine which stemmed from growing up with a range of animals including dogs, rabbits, hamsters, chickens and fish.

I have been a keen horse rider for as long as I can remember, so as soon as I left school I went straight into studying Equine. From this, I have been an equine groom, an equine nurse assistant and an equine veterinary receptionist.

Now keen to work with small animals, getting to build a relationship with clients, and sharing the journey of their pets, I am extremely happy to start as a Client Care Advisor here at Hexham Vets4Pets, watching the doors open for the very first time and growing my knowledge of small animal care.

As soon as I finish work, I spend the rest of my time taking my Jack Russel, Ruby, on long dog walks through the countryside as well as training my two young horses; Reginald and Dorothy.


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Lian Brown

Client Care Advisor

I have always felt I perform at best when surrounded by animals, and since rehoming my own Cat Ruby back in 2016 from a rescue centre, my passion for animals grew even further. From leaving school in 1999, I started off my working days within the Retail Sector and then progressed into Administrative roles.

In 2017, when I was certain about the career path I wished to take for the future, I knew that working within the Veterinary field was the job for me, with this in mind in my spare time I had enrolled onto a Level 3 Veterinary Receptionist Course to enable me to gain a better insight and knowledge of the role of a Veterinary Receptionist. This in turn then led me into applying for those types of roles and is what brought me to Vets4Pets Hexham, as a Client Care Advisor, to combine both my love for animals and their welfare needs but also that of the Client.

In my spare time I love to travel and visit historic sites both in the UK but mostly oversees. My most recent adventures in the Summer of 2017 was to the beautiful city of Rome, and Summer of 2018 will be Venice, with Tuscany next on my travel list.

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Nalda Ferguson

Head Veterinary Nurse

I have always had a close connection with animals growing up in rural East Yorkshire.

Beginning my veterinary nursing life in a large mixed practice there, I worked in both specialist equine and small animal units. I qualified with credits in 1994, gaining assessor, verifier and cert Ed awards along the way having worked in the training and teaching sector, whilst also being an experienced clinical coach.

In my spare time I compete my horse Ellie, enjoy open water swimming, and walking with my husband and Sprocker Spaniel Bramble. I also enjoy taking care of my rescue bunny Herbert and Marley the Jacob sheep, along with my new and most recent additions to the family; Assos the Netherland Dwarf rabbit and Hamish the sheep.

I have a clinical interest in wound management, weight management, and rabbit welfare.


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Kate Oliver

Client Care Advisor

I grew up on a farm and have always been comfortable around animals of all shapes and sizes. I enjoy working with domestic pets, especially dogs and small animals.

After leaving school I started working for Pets at Home as a store colleague. I learnt a lot about taking care of a variety of animals including dogs, cats, fish and reptiles. It was a natural progression for me to then become part of the Vets4Pets team, sharing my knowledge of animal care with clients as well as learning and gaining new information and facts from a veterinary environment.

I have 3 dogs myself; Dotty the Jack Russell, Noodle the Shih-Tzu, and Poppy the Dachshund. My brother’s dog, Turbo the Labrador, visits most days.

I like to spend any spare time I have with my family and friends. I like to travel to new places, taking two months off last year to travel around Thailand and Vietnam.