It is policy that payment is made at the time of treatment. We accept cash, and most credit cards (but not cheques).
In the event that your pet is insured you can pay us the full amount and then make a claim back from your insurance company at a later date. Alternatively, in circumstances where there are larger bills to pay, we can organise a claim direct from the insurance company. However, we need to perform some checks on your policy and your pet’s clinical history before we can go ahead with a direct claim.
We provide an insurance claim recovery service free of charge. We can either assist you with your claim to the insurance company or in cases where there are larger bills to pay we can do a direct claim. Both are subject to a check of the pet’s clinical history, the client providing proof of insurance, and giving the necessary consent for us to liaise directly with their insurance company.
This is 0% interest free and is repayable over 12 months, direct to Close Brothers. To apply for finance you will need to fill in an online form and pay a deposit between 15-50% of the estimated bill.