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Meet The North Tyneside Vet Team | Vets4Pets
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Vets4Pets North Tyneside

Meet the North Tyneside vet team

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Frances Gray

Veterinary Surgeon & JVP

Vets4Pets North Tyneside opened in 2010 following my desire to set up a working environment where the team really felt valued and respected. We pride ourselves on being able to offer tailor made working arrangements to suit each individual’s needs and provide a balance between work and home life.

Antionio Nocco

Veterinary Surgeon

(coming soon)

Sarah Jane Douglass

Veterinary Surgeon

(coming soon)

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Michelle Southern

Practice Manager

I joined the team at North Tyneside Vets4Pets just over 2 and a half years ago as Practice Manager to assist Frances with the day to day running of the practice.   It was quite a change as prior to this I managed schools, but I had always longed to work with animals and was delighted  to be given the opportunity to join such a fantastic team.  My role has now evolved to also managing our new 2nd practice in Morpeth,  and I am looking forward to the new challenge  I love my job as it’s so varied and it's certainly not an office job. I get lots of cuddles from our inpatients and have even assisted with a few births which is absolutely fantastic. 

I have two dogs; Marley who is my beloved Labradoodle who is 7 years old; and Bran the Jack Russell who I rescued from the RSPCA who is 1 year old.  I am passionate about working with the homeless and I am incredibly fortunate that Frances has supported me in setting up a project called Newcastle Street Paws to vaccinate and provide flea and worming treatment for homeless animals in Newcastle.  My spare time is spent with my husband and two grown-up girls.  We especially love to take our touring caravan up the Northumbrian coast and enjoy long walks with our dogs on the many fantastic beaches.  I also enjoy baking and regularly bring in cakes for the team to enjoy.



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Susan Scott


Hi im Susan I work on reception I have been with the practice for 1year and 4 months now which I have enjoyed every minute. I started volunteering at first for about four months and I now work 32 hours a week. I love meeting the clients and their pets watching them grow and getting lots of cuddles. I work with a great team and there are never two days the same. This is my pet labrador Charlie who is six now still naughty and a typical lab but wouldn't have him any other way he is loved very much. When I’m not at work I love spending time with my grandchildren who adore Charlie I love going out with him.

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Julie Fletcher


I started working as a receptionist at Vets4Pets North Tyneside & Morpeth in the summer of 2016. I have always had a love for animals, so I couldn't wait to begin my new chapter in life with such a fantastic veterinary team. I'm a huge dog lover! Especially those of the Spaniel variety. I own 3 dogs of my own including an English Springer Spaniel called Annie, and two Cocker Spaniels called Ellie & Maggie. I also have an ever growing collection of grand-dogs from my two grown up daughters! In my spare time I enjoy spending time with my family and friends and going to the gym. I love working within the local community and dealing with clients and their pets, you will often see me at the front desk answering phones and booking your pet in for their appointments. I look forward to my future within the industry, growing my knowledge of pet care and meeting all of your furry family members!

Lauren Ridley


Jemma Martin


Angela Storey

Registered Veterinary Nurse

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Claire Minto

RVN Head Nurse

All my memories as a child are of my family pets, having grown up always having at least one pet at home. Even in First school I would tell people I was going to be a Veterinary Nurse when I grew up. I qualified in 2008 and have a passion for feline nursing, ensuring cats don't get treated like small dogs and receive the best care available. I obtained the ISFM Certificate in Feline Nursing in 2011. I'm owned by my beautiful Sphynx cat, Piglet, who is my baby. Having worked in a variety of veterinary practices, ranging from large referral practices to small suburban clinics all over the country, the opportunity arose to work at Vets4Pets and there couldn't be a more perfect job than working in a much loved practice where the clients are valued and the pets receive the best care.

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Katie Taylor

Registered Veterinary Nurse

'As I have always wanted to work as a Veterinay Nurse since being 3 year old, I began studying a diploma in Animal Management at Kirkley hall campus. I then began my training here at North Tyneside Vets4Pets and enrolled into college to gain a Level 3 Veterinary Nursing certificate. I qualified in 2013 and currently working towards a Level 4 Certificate in Emergancy and Critical Care. I am also a clinical coach. I enjoy hand rearing kittens and have hand reared all but one of my 4 furry felines (Dottie, Sully, Joey and Prinny) I also have a dog named Bugsy and a pony called Copper. In my spare time I enjoy riding my horse, walking in the countryside and camping. I enjoy working as part of a team at North Tyneside, meeting and greeting our clients and their pets and being able to help clients care for their pets with advise and compassion.'

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Sam Palmer

Student RVN

I started North Tyneside in September and everyone welcomed me with open arms. We are very much like a big family here, all taking care of each other and our clients. I am currently still in training to become a Veterinary nurse and have just started my second year. I love it so much, it is such a rewarding job and I cannot wait until I am fully qualified. When I am not studying or at work I, I am keeping my two cats Rainie and Darcie in check at home.

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Lauren Jeacock

Animal Care Assistant

Hi I’m Lauren, I have just recently started working for Vets4Pets as an Animal Care Assistant. I love my job here at Vets4Pets as I love meeting the animals and caring for them on a day to day basis. No day is ever the same here and the team are lovely caring people. I start my level 3 qualification in veterinary nursing in September 2017, and I cannot wait. I have a cat and a dog and in my spare time with my family and my pets I enjoy going out in the countryside
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Gayle MacDonald

I'm originally from the West of Scotland and I studied and graduated from Edinburgh in 2012. For the first 2 years after graduation I worked in a busy small animal practice in Newcastle. After this I went back to Scotland to work closer to home - but a love of the North East and a desire for a new adventure brought me back here. I am particularly interested in investigating medical cases and looking after older pets. Outside of work I enjoy walking my crazy beagle Hamish, socialising with friends and travelling when possible.