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Meet The North Tyneside Vet Team | Vets4Pets
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Vets4Pets North Tyneside

Meet the North Tynside vet team

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Frances Gray

Veterinary Surgeon & JVP

I qualified from Edinburgh many years ago. After starting my career in mixed practice I decided after a few years that I want to focus on caring for companion animals. I spent many years working at the veterinary charity, the PDSA. Animal welfare continues to be a high priority and I do some work with the RSPCA to support this. I wanted to work in a practice who could provide the veterinary care I would wish my own beloved Soda, Ollie, Danny and Alfie to have. I started Vets4Pets in 2010 and am proud of the passionate team we have in North Tyneside. I have been privileged to share in the lives of some very special furry friends and their families.

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Claire Minto

RVN Head Nurse

All my memories as a child are of my family pets, having grown up always having at least one pet at home. Even in First school I would tell people I was going to be a Veterinary Nurse when I grew up. I qualified in 2008 and have a passion for feline nursing, ensuring cats don't get treated like small dogs and receive the best care available. I obtained the ISFM Certificate in Feline Nursing in 2011. I'm owned by my beautiful Sphynx cat, Piglet, who is my baby. Having worked in a variety of veterinary practices, ranging from large referral practices to small suburban clinics all over the country, the opportunity arose to work at Vets4Pets and there couldn't be a more perfect job than working in a much loved practice where the clients are valued and the pets receive the best care.

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Katie Taylor

Registered Veterinary Nurse

'As I have always wanted to work as a Veterinay Nurse since being 3 year old, I began studying a diploma in Animal Management at Kirkley hall campus. I then began my training here at North Tyneside Vets4Pets and enrolled into college to gain a Level 3 Veterinary Nursing certificate. I qualified in 2013 and currently working towards a Level 4 Certificate in Emergancy and Critical Care. I am also a clinical coach. I enjoy hand rearing kittens and have hand reared all but one of my 4 furry felines (Dottie, Sully, Joey and Prinny) I also have a dog named Bugsy and a pony called Copper. In my spare time I enjoy riding my horse, walking in the countryside and camping. I enjoy working as part of a team at North Tyneside, meeting and greeting our clients and their pets and being able to help clients care for their pets with advise and compassion.'

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Laura Morton

Registered Veterinary Nurse

Having achieved an Honours Degree in Biomedical Science, I began working towards my Level 3 Diploma in Veterinary Nursing in September 2013 and qualified as an RVN in 2015. I enjoy all aspects of my job but have a particular interest in anaesthesia and rehabilitation therapies. I also run our weekly puppy parties at the practice. Sadly, I don't currently have any pets of my own but hope to welcome the pitter patter of tiny paws into my home sometime this year. I love working at Vets4Pets as no two days are the same and I have a fantastic team around me, never a dull moment!"

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Victoria Penaluna

Senior Nurse

Vicki joined us here at North Tyneside as a Senior Registered Nurse in June 2016. She began her nursing career in 2001 becoming qualified in 2007 and has a vast experience in all aspects of nursing, having worked in various roles throughout the North East including first opinion, referral and nights and emergency care. Vicki enjoys most aspects of all round nursing but is especially passionate about patient care and wellbeing, radiography and rabbits; she is currently studying for her Certificate In Nursing Of Exotic Species and due to sit exams this winter. At home Vicki currently has two dogs and enjoys dog grooming, art and photography. She is also active in rescue and rehoming, fostering and helping out with a local animal charity, Helping Pets North East.

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Laurie Maddox

Registered Veterinary Nurse

From a young age I had a vested interest in animals, namely horses as I competed at local and national level in show jumping and even achieved qualification to Horse of the Year show at Wembley.  My love of animals continued and I went on to study at Bishop Burton College where I attained an Advanced Diploma in Equine and Business Studies whilst also achieving BHSAI teaching qualification.  Having run a successful business providing equine services combined with competing and teaching I decided to return to college studying Veterinary Nursing, qualifying in 2008 as a Registered Veterinary Nurse.  I enjoy the practical element of my job and have recently improved my competency by completing a course in surgical nursing. I am also a clinical coach, training and mentoring students in practice.

I have a Dalmatian dog Ruby, a cat Minxy and three horses Mollie, Cookie and Poppy.  My spare time is spent with my family, my husband and little girl Amelia and my little boy Fletcher. We enjoy days at the beach, bike rides, countryside walks and foreign holidays.

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Michelle Southern

Practice Manager

I joined the team at North Tyneside Vets4Pets just over 2 years ago to assist Frances with the day to day running of the practice.   It was quite a change as prior to this I managed schools, but I had always longed to work with animals and was delighted  to be given the opportunity to join such a fantastic team.  My role is to ensure that the practice runs smoothly and I oversee everything from building and maintenance to insurance claims alongside managing the team.  I love my job as it’s so varied and its certainly not an office job,  I get loads of cuddles from our inpatients and have even assisted with a few births in the practice.  I have two dogs, Marley who is my beloved Labradoodle who is 6 years old and Bran the Jack Russell who I rescued who is nearly a year old. 

My spare time is spent with my husband and two grown up girls.  We especially love to take our touring caravan up the Northumbrian coast and enjoy long walks with our dogs on the many fantastic beaches.  I also enjoy baking and regularly bring in cakes for the team to enjoy.

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Susan Scott


Hi im Susan I work on reception I have been with the practice for 1year and 4 months now which I have enjoyed every minute. I started volunteering at first for about four months and I now work 32 hours a week. I love meeting the clients and their pets watching them grow and getting lots of cuddles. I work with a great team and there are never two days the same. This is my pet labrador Charlie who is six now still naughty and a typical lab but wouldn't have him any other way he is loved very much. When I’m not at work I love spending time with my grandchildren who adore Charlie I love going out with him.

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Sonia Westle


I have just recently started working for vets4pets but I absolutely love it! The team at the practice have really made me feel welcome and it's lovely to see how much they care for the animals that come into the practice as if they were their own. I love all animals and have done from an early age, so this is the perfect job for me. I have two cats called Elliot and Buffy who are little trouble makers and are always up to something they shouldn't be, but I adore them to bits! In my spare time I enjoy meeting up with friends, spinning classes, visiting different places and snuggling up with my two cats to watch a movie.

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Sarah Bott


I have just started working on reception in March 2016 and I am loving every minute of it. I'm part of such a great, friendly team and everyone helps each other out. I am enjoying meeting all  of our clients but the very best part of my job is getting to know all of the wonderful pets - especially when I'm lucky enough to get a cuddle with the pups and kittens!

I'm definitely a cat lady and at home I have a gorgeous black and white cat called Mr Miyagi - named after a character in my daughters favourite film.  In my spare time I enjoy baking, all sorts of exercise - running, gym, yoga, and I like to do crosswords and Sudoku.