Whenever a pet is microchipped, the owner’s contact details are recorded and submitted along with the chip number for storage in a national database. There are several such databases in the UK including Petlog, Anibase, Pettrac and Pet Protect. Each microchip manufacturer has partnered with one of these databases to store the contact details for each chip they manufacture.
In a recent study, Petlog found that 51% of owners didn’t know whether the contact details for their pet’s microchip were up to date. How do I update my pet’s contact information? The first step in updating a pet’s contact details is to determine which database your pet’s microchip is registered on. Each microchip manufacturer contracts with a specific database. Then you will need to contact the manufacturer to update any information.
If you do not know which database to contact, but do know the manufacturer of your pet’s microchip, start by visiting the company’s website. Here you should find the contact details for the database which is associated with your pet’s microchip.
If you do not know either the microchip manufacturer or the database, you can refer to our Vet Report (page 28) and check the Chip Number prefix to determine which database to contact.
Finally, if you do not know any information about your pet’s microchip or database, phone your vet to see whether they have your pet’s microchip number, or you can arrange to take your pet in to have them scanned for the number.