Chester Caldy Vets4Pets

Inside Pets at Home
Caldy Valley Road
Great Boughton
01244 353 020

Closed Now

Need emergency care? See out of hours information.

Opening Hours

  • Monday  - 
  • Tuesday  - 
  • Wednesday  - 
  • Thursday  - 
  • Friday  - 
  • Saturday  - 
  • Sunday  - 

Advanced services

At Vets for Pets, we have invested considerably in our team and kit to make a number of advanced services available to our clients. We also accept referrals from other practices.

Orthopaedics and fracture repair

Our veterinary team have undertaken advanced training to allow us to perform orthopaedic surgery in our practice. If your pet develops an abnormality involving their skeleton or joints, such as elbow dysplasia, a patella (kneecap) that gets stuck, or a torn cruciate ligament, an orthopaedic procedure may help them.

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Laparoscopy surgery (keyhole surgery)

Laparoscopy is a minimally invasive surgical technique to explore the abdomen with two to three small ‘keyhole’ incisions. We are pleased to have invested considerably in our team and kit to make minimally invasive surgery available to our clients.

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We are pleased to be able to offer ultrasound scanning in practice, which is a painless way to look inside your pet’s body to find out what’s going on. 

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Meet the team

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Emma Hall

Practice Owner & Veterinary Surgeon

Read Emma Hall bio

I graduated from Liverpool Vet School in 2005 and since then I have worked solely in small animal practice in Greater Manchester, Cheshire and North Wales. When the opportunity came up to run my own practice in my own neighbourhood of Chester I jumped at the chance. I love being a small animal vet and I am particularly passionate about surgery. I gained my RCVS Certificate in Advanced Veterinary Practice (General Small Animal Surgery) in December 2012. I am also an RCVS listed Advanced Practitioner. Outside of work I provide food and shelter for my local wild hedgehog population, I enjoy running, hill walking, doing DIY with my husband and going on holidays abroad, especially to wine-producing areas.

Toshi Website 1

Toshi Prestt

Veterinary Surgeon

Read Toshi Prestt bio

I have worked in various roles at vets’ practices for the past 9 years and ultimately achieved my dream of becoming a veterinary surgeon when I graduated from the University of Liverpool School of Veterinary Science in 2020. I have been lucky enough to combine two of my main loves, travelling and animal care, by working with charities in India and Africa giving neutering and shelter medicine support where it is needed most.  After experiencing the shelter medicine and conditions of the countries I have visited I feel so fortunate to be part of such a modern and professional practice here in the UK! I have a particular passion for small animal surgery and anaesthesia and I am currently studying towards a Postgraduate Certificate in Small Animal Emergency and Critical Care.

When I am not working, I love nothing more than spending time with my family, including our two whippets (Rupert and Henry) and Howard the tortoise. As well as travelling, skiing, scuba-diving, open water swimming and cycling.


Hattie Moore

Veterinary Surgeon

Read Hattie Moore bio

I have been a qualified vet for 10 years.

I started my career in mixed practice but soon realised that my passion was working with small animals and the variety I get from day to day.  

I officially joined the Chester Caldy team in September 2021 and work part time for the practice after having my little girls.

Some of you may already recognise me from before September 2021 as I worked for Emma as a locum on/off for 3 years or so.  

While I am not at work, I have a pretty full house with my husband, 2 step children and 2 toddlers !

Filiz Koncagul

Veterinary Surgeon

Read Filiz Koncagul bio

I graduated from the Ankara University Faculty of Veterinary Medicine in Turkey in 2023 and joined our team in September 2023 via the New Graduate Program, relocating to the UK.

I currently live in Chester and have 2 lovely dogs named Elif and Cooper.

My favorite hobbies include folk dance, yoga and going on trips.

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Tina Morris

Veterinary Nurse

Read Tina Morris bio

I began my nursing career in 2005, I have always been happiest when around animals so working with animals was an obvious choice.

Before joining the Vets4Pets team here at Chester Caldy I had been working at a 24-hour small animal hospital in Cheshire, and prior to that in a practice in North Wales.

I enjoy all aspects of veterinary nursing, but I have a special interest in feline behaviour and I am the Cat Advocate for the practice.

I have two beautiful rescue cats at home, Bungle and Heidi.

Alice and dog

Alice Pincock

Student Veterinary Nurse

Read Alice Pincock bio

I am a Student Nurse here at Chester Caldy Vets4Pets and I been here since August 2021, starting as a Veterinary Care Assistant.
My background so far is mainly in wildlife conservation and monitoring as well as wildlife rescue.
Outside of work you'll find me out rock climbing in North Wales or tending to my precious vegetable garden at home.
In 2021, my family rescued our lovely Saluki called Queenie. Her name reflects her regal personality and pampering requirements! She enjoys chasing pigeons and sunbathing.
In 2022 I also rescued my lovely dog Pam who was brought into the practice as a stray!

Katie Jones

Head Veterinary Nurse

Susie Noble

Veterinary Nurse

Megan Hughes

Student Veterinary Nurse

Elisabeth Poulson

Student Veterinary Nurse

Jay Weston Chester Caldy

Jay Weston

Veterinary Care Assistant

Read Jay Weston bio

I have moved from Pets At Home Chester Caldy where I have worked for the past 12 years to Vets4Pets Chester Caldy as a Veterinary Care Assistant. (So if my face looks familiar - that's probably why!) I’ve always wanted to work with animals. I have a National Certificate in Animal Management and a Foundation Degree in Animal Behaviour and Welfare. I currently own two lovely cats Lexie and Maisie, and two very cute guinea pigs Simba and Fudge. When I am not working I am busy with my two little boys. In the future I hope to further my career by training to become a Veterinary Nurse here at Vets4Pets.
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Anna Wilcock

Administration Manager

Read Anna Wilcock bio

I started working here at Chester CaldyVets4Pets as a Client Care Advisor in March 2019. I have since worked my way up to Head Client Care advisor and most recently, I was promoted to Administration Manager!
I worked as a veterinary receptionist elsewhere before I started here and I can honestly say that it is an absolutely brilliant place to work! Everybody here is so friendly and I have loved getting to know our lovely clients and their beautiful pets over the last few years!
You will now mainly find me in the office, but I will still occasionally be on the reception desk waiting to greet you and your pets with a friendly face!
Before I worked in the veterinary industry, I worked in retail and whilst I enjoyed the customer facing aspect of the job, as a huge animal lover, I always longed to work with animals. That is why when the opportunity to become a veterinary receptionist, I jumped at the chance and I have never looked back!
I live with my husband, daughter, Milo the dog, two lionhead rabbits Benji and Bernie and a Hermanns tortoise, Dobby.
Having pets myself, I fully understand how important our clients animals are to them and how much a part of the family they are. In my spare time I love to spend as much time with my family as possible.  I look forward to welcoming you and your pets into our practice!

Ruth Jennerway

Veterinary Care Assistant

Read Ruth Jennerway bio

I’m one of the veterinary nursing assistants here at Chester Caldy Vets4pets and started working in June 2020. Previous to this I studied Animal Behaviour at Chester University and I’m currently studying towards a Veterinary Nursing Assistant qualification. You’ll find me mainly helping out the vets and nurses with the animals, although I do spend time helping our lovely clients on reception. 


When I’m not in work I enjoy going on bike rides with my boyfriend, hiking and playing with my two cats Neelix and Mr Pickles. 

Lynsey Shingler

Client Care Advisor

Read Lynsey Shingler bio

I started working here at Chester CaldyVets4Pets as a Client Care Advisor in January 2022.

I’ve always loved animals growing up and went onto study animal behaviour and welfare locally.

I worked as a veterinary receptionist elsewhere previously and couldn’t wait to start again! It’s a lovely place to work, everybody here is so friendly and I have loved getting to know our clients and their beautiful pets.

I live with my bearded dragon, Jager and 2 lovely cats, Kit and Coal. Outside of work I enjoy spending time with my friends and pets.

I look forward to welcoming you and your pets into our practice!

Tesni Davies

Veterinary Care Assistant

Read Tesni Davies bio

I started working at vets4pets Chester Caldy in July 2023.
I have previously worked at other vets4pets as well as behaviour practices.
I have a degree in Canine Clinical Behaviour and I enjoy behaviour consults and helping clients with their training.
I hope to go onto be veterinary nurse and become an advocate for Canine Behaviour for the practice.

Keelyn Gandhi

Veterinary Care Assistant

Read Keelyn Gandhi bio

As a Veterinary Care Assistant for the last 9 months, I love being part of a team that has a huge passion for animals big and small.
I'm working towards training as a veterinary nurse and consider the team here as family.
I'm a sucker for exercise and look forward to enjoying a lasting career here at Vets4Pets Caldy Valley!

Natasha Thomas

Client Care Assistant

Abbie Adamson

Client Care Advisor

Vets4Pets Chester Caldy is committed to bringing you affordable, high quality care via a modern, well equipped practice, including a lab, pharmacy, digital x-ray and ultrasound. Plus, on site car parking too!

The friendly team can't wait to meet all of their new clients!




  • Emergency cover
    Even if we are closed, we have your pet covered.
  • Biochemistry
    Allows an assessment of the functionality of a patients organs.
  • Blood Pressure Monitor
    Used to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.
  • Dentistry
    The treatment and prevention of dental disease

Show more services

  • Haematology – Blood testing
    Allows the assessment of a patient's blood and blood cells.
  • Hospital Ward
    Suite of custom-built kennels for the housing and monitoring of in-patients.
  • In-house Laboratory
    A range of analytical tests and equipment to assist in the rapid diagnosis of illness.
  • Isolation Unit
    A special ward to care for animals with contagious diseases.
  • Keyhole Surgery
    In human medicine ‘keyhole’ surgery or laparoscopy has been used for many years given its reduced surgical trauma and quicker recovery times compared to traditional 'open' surgery.
  • Operating Theatre
    An operating theatre with gaseous anaesthetic facility for surgical procedures.
  • Orthopaedics
    Surgery of joints and bones.
  • Pet Passport / Animal Health Certificate
    Trained Official Veterinarian vets to issue Pet Passports, Fit to Fly letters and rabies serology tests.
  • Ultrasound
    Generates 2-D moving images of your pet’s internal organs at work.
  • X-Ray
    Generates digital 2D images of bones and internal organs.

Practice accreditations

  • $R7B2CSH

Health Plans

Health Plan

Complete Care Junior

From £15* per month
Expert veterinary care, plus lots of support and tailored advice for your puppy or kitten, in an affordable and convenient way

Health Plan

Complete Care

From £8* per month
Save over £300† on routine healthcare
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Health Plan

Complete Care Plus

From £19* per month
Our most comprehensive plan for dogs and cats

Health Plans

Flea & Worm Pack

Protect your pet and your pocket!
dog in field

Health Plan


Just £99
Vac4Life is a preventative plan following primary vaccinations

Out of hours

Chester Gates Referral Hospital
Units E and F
Telford Court

Telephone: 01244 853 823

Emergency fees start from: £141.95 (between 7pm-7am)

Laparoscopic services

Our practice owner Emma Hall BVSC, holds an RCVS certificate in Advanced Veterinary Practice (General Small Animal Surgery) and is able to perform Keyhole surgery