Let’s keep working together to stay safe

We’re committed to keeping you and our colleagues protected, please be respectful and considerate to each other. Please wear a face covering at all times unless medically exempt. Contact us to hear about the latest safety measures at our practice or to discuss your pet care needs.

St Austell Vets4Pets

Inside Pets at Home
Pentewan Retail Park
Pentewan Road
St Austell
PL25 5BU

Telephone: 01726 626820

Closed Now

Need emergency care? See out of hours information.

Opening Hours

Monday 09:00 - 19:00
Tuesday 09:00 - 19:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 09:00 - 18:00
Sunday Closed

We’re now offering some vaccinations

In response to updated guidance from our regulatory body we are now carrying out some primary and booster vaccinations, where it is safe to do so and required or indicated for your pet’s welfare. If your pet is due their vaccinations please contact us for further advice.

Safe collection of medication available

We are now able to offer safe collection of your pet’s medication and flea and worm preventative mediations. Please contact us to find out more.

Meet the team

Vets

Terry

Practice Owner & Veterinary Surgeon

BVSc MRCVS

Read Terry bio

My name is Terry and I am a vet at Vets4Pets in St Austell, Cornwall. I am very proud of our incredible clinic; we have all the latest equipment including a digital xray machine, ultrasound and so much more! I graduated from Onderstepoort, University of Pretoria in South Africa in 2 and one of my first jobs as a vet (15 years ago!) was here in St Austell. I loved the area so much that it has long been a dream of mine to return. I love how challenging being a vet can be with something different to deal with every day, helping pets and their owners as best I can.

Leonor

Veterinary Surgeon

MSc MRCVS

Read Leonor bio

I completed my veterinary degree at the UTAD (Portugal) in December 2014 with a master thesis at NCSU (North Carolina, USA). Soon after, I started working at INEMVET, a Veterinary Hospital in Olhão (Algarve, Portugal). I moved to the UK in February 2017 and on the 1st of March I joined the Vets4Pets team in St. Austell. I’m currently studying towards a post graduate certificate in Small Animal Internal Medicine. Beyond my daily veterinary activities, I enjoy doing all kinds of sporting activities, exploring the outdoors, reading and going to the cinema. At my parents’ house in Portugal, I have two dogs: one Rafeiro Alentejano called Cortês, who loves to dig holes and a German Shepherd called Sissi, who loves to eat.

Nurses

Vic

Manager

Read Vic bio

I qualified as a Veterinary Nurse in 1997 and moved from Cornwall to London to gain as much varied experience as possible. I spent time working in many different environments, including small sole charge practices, large charity hospitals and second opinion veterinary referral centres. In 2003 I returned home to Cornwall and took a position of Head Nurse in a large busy veterinary hospital where my passion for managing a happy productive team was ignited. I joined Vets4Pets as Manager in September 2018 where I am working towards obtaining the Royal College Of Veterinary Surgeons General Practice higher level of practice standards. I have a slightly crazy cat named Indie.

Lorna

Registered Veterinary Nurse

Read Lorna bio

I joined the practice in October 2017 after making a big move down from London. I completed my training and became a Registered Veterinary Nurse (RVN) in 2011. Since then, I have gone on to complete the ISFM feline friendly diploma and have encouraged all staff to embrace the cat friendly handling techniques.

Chloe

Student Veterinary Nurse

Read Chloe bio

I recently left human nursing after 4 years, to join the veterinary community in 2019 to train as a student vet nurse (currently in my first year) I was privileged enough to gain a placement at Vets 4 Pets and am enjoying every minute of it. When I’m not working at the practice, I enjoy spending time with my two gorgeous but lazy dogs – Luna and Remus.

Sam

Registered Veterinary Nurse

Read Sam bio

I joined the practice in August 2021 after qualifying in 2019. I did a degree in animal health and management before nursing with a bias in diagnostics and laboratory work. Since qualifying, I have completed extra training in surgery and dental care as well as worked in many different setting including first opinion, referral and hospital nursing. I enjoy meeting new patients and their human companions and watching them grow and learn.

I have 2 dogs (Benson and Koweth which means companion in Cornish) and a cat (Albus) at home as well as a strong willed little daughter Called Clementine

Non Clinical

Anna

Client Care Advisor

Read Anna bio

I joined the practice in May 2018, I have developed a passion for animals from a young age and persuaded a career in the Equine Industry for many years. I have wanted a new challenge and I'm excited to start my new venture at Vets 4 Pets St Austell. I look forward to meeting clients and their four legged friends. I'll ensure to offer the best possible care. In my spare time I enjoy outdoor adventures with my young family together with our little dog 'Frankie' the Jack Russell.

Sharon

Client Care Advisor

Read Sharon bio

Having moved down from London in 2017 and leaving a job I had enjoyed for 14 years, I was lucky enough to be offered a position here at Vets 4 Pets. I am loving my time here as I do not currently have a pet at home, so I can enjoy all the lovely pets that come in each day. I love reading, knitting and look forward to lots of walks when my next furry family member finds me.

Rachel

Veterinary Care Assistant

Read Rachel bio

I joined the team in January 2020 after moving to Cornwall from Hampshire. I feel very lucky to be part of the team at Vets4Pets St Austell.

I have worked in the veterinary industry for 6 years, both as a receptionist and a nursing assistant. I love meeting all the 4 legged friends that visit us, and their lovely owners. When I am not at work you will most likely find me exploring with my crazy dog Maisie, or having cuddles with my guinea pigs.

Kate

Client Care Advisor

Read Kate bio

After working at Pets at Home for almost 4 years i made the decision to be more involved with the Pet and client care within a veterinary practice. I am going to be working towards and veterinary care assistant qualification and see what the future holds. In my spare time I love outdoor adventures and looking after my little furries

Emma

Client Care Advisor

Read Emma bio

Having moved down from Birmingham, I was lucky enough to get a job working here at Vets4Pets doing what I love. I have always had a passion for animals and my working life has centered around that. When I'm not at work, I have a Staffordshire Bull Terrier and a Yorkshire Terrier whom I love to take on long walks with my daughter.

About us

Welcome to Vets4Pets St Austell.

We love to embrace both our patients and the future! We live in the technology age and we are loving it - secure in the knowledge that our lives are being made easier and easier by technology but also knowing that nothing can replace our precious pets.

Check out these cutting edge developments designed to make your lives simpler and easier: download the Vets4Pets app on your smartphone and you have the power to get information as and when you need it as well as allowing you to book yourself and your pet a consultation in our clinic.

We also support online veterinary consultations and accept any discount vouchers issued by them, so check out https://myfamilypet.co.uk

It works in the following way: you log in and book an online consultation with a qualified and trustworthy vet in the comfort of your own home. Should the vet feel that you need to take your pet into the clinic, make an appointment with us and we will discount your consult price by the amount you paid for the online consult fee. How cool is that?! A real win-win offer and combined with our new app you can book your own appointment without using the telephone (so last century!!)

We are here to help, so please pay us a visit and join us on our quest to make your life and your pets life easier and more comfortable.

View our vacancies

Reviews

Services

Emergency cover
Even if we are closed, we have your pet covered.
Orthopaedics
Surgery of joints and bones.
Operating Theatre
An operating theatre with gaseous anaesthetic facility for surgical procedures.
Isolation Unit
A special ward to care for animals with contagious diseases.

Show more services

Blood Pressure Monitor
Used to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.
Ultrasound
Generates 2-D moving images of your pet’s internal organs at work.
Biochemistry
Allows an assessment of the functionality of a patients organs.
Haematology
Allows the assessment of a patient's blood and blood cells.
In-house Laboratory
A range of analytical tests and equipment to assist in the rapid diagnosis of illness.
X-Ray
Generates digital 2D images of bones and internal organs.
Health Plans
Designed to cover all the regular pet care essentials such as vaccinations and flea and worm prevention, whilst saving you money.
Find out more
Nurse Clinic
Appointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
Hospital Ward
Suite of custom-built kennels for the housing and monitoring of in-patients.
Dentistry
The treatment and prevention of dental disease
Find out more