For advice and support when the practice is closed, please call 0333 332 4471 and speak to our qualified veterinary team. Our out of hours vet provider can be found here by clicking the link.
Safe collection of medication available
We are now able to offer safe collection of your pet’s medication and flea and worm preventative medications. Please contact us to find out more.
Your pet’s flea and worm preventative treatment delivered to your door
We are now offering our Complete Care Health Plan clients flea and worm preventative treatments delivered safely to your door. Please contact us to find out more.
Meet the team
Bronwen qualified from Murdoch University in Western Australia in 2001. She worked in mixed practice for three years and then spent four years in Greece doing sea turtle conservation. She holds a postgraduate certificate in conservation medicine. Bronwen enjoys medicine and dentistry. Bronwen has a British Shorthair called Murphy. In her spare time Bronwen, likes hiking, yoga and the theatre.
Elaine graduated from the Edinburgh (Dick) Vet and initially worked in mixed practice, then moved to small animal practice with a special interest in surgery. She has travelled the world with a passion for wildlife-watching, and even worked for a short time with lions & rhinos in Kruger. At home she enjoys walking her dogs- a crazy Springer Spaniel and a Corgi (bit of a princess!).
After qualifying in 2001, Katie worked in mixed then small animal practice, quickly developing an interest in all aspects of small animal surgery.
She gained her Certificate in Small Animal Surgery in 2007 and became a RCVS recognised Advanced Practitioner in Small Animal Surgery. She has many years experience in first opinion and referral practice.
‘Advanced Practitioner’ is an official recognition of a veterinary surgeon's particular knowledge and skills. The list of Advanced Practitioners provides a clear indication of those veterinary surgeons who the RCVS have accredited at postgraduate certificate level (Masters level 7) who have demonstrated knowledge and experience in a particular area of veterinary practice beyond their initial primary veterinary degree, and who have also confirmed that they are up to date in their field over and above the minimum requirements for continuing professional development.
It is important to understand that Advanced Practitioners are not RCVS/European Specialists and there will be cases where referral to a tertiary referral centre is more appropriate.
Inge grew up in Norway, but travelled to Glasgow University to study Vet medicine, and find her husband, she graduated from there in 1993.
The first few years in practice was spent doing mixed practice, and she enjoyed getting involved with the various farm animals, but after having her children she opted to work with small animals only. She enjoys most aspects of the vet job (but less so if it's very smelly, as it sometimes is!), and has special interest in soft tissue surgery.
At home she is busy with her own animals, a cat, two Labradors, chicken, and five horses, and on a quiet day you will find her tending to the garden.
Chloe graduated from the Royal Veterinary College London in 2014, and worked for two years in mixed practice. Since then she has worked solely in small animal practice, and has developed a particular interest in surgery.
Chloe lives on a small farm with her husband, and when not vetting she’ll be busy looking after the animals or tending the veg patch and garden.
Kirsty Smith ( Was Hensby )
Business Manager, RVN ( Registered Veterinary Nurse), Pet Bereavement practitioner / Feline & Canine Behaviour, Clinical Coach, Mental Health First Aider (Mental Health First Aid England )
RVN, Mental Health First Aider MHFAE, NHS RCVS Leadership, Management & Clinical Coach
I came over to the Vet Group in May 2018 as Business Manager, my previous experience was Head Nurse & Practice Manager of a Multi site veterinary surgery gaining them RCVS GP Accreditation. Myself and Head Nurse Jenna Holly worked hard to get Exeter through this accreditation and have been awarded GP Accreditation.
I have interests in Dentistry, Surgery, Radiography and Medical inpatient care. I have a special interest in the wellbeing of our clients and am also a Pet Bereavement Support Practitioner enabling me to support clients through difficult times.
Having gained qualifications in Animal Behaviour & Bereavement, I have also gained an NHS RCVS leadership qualification, completed my Advance Certificate in Dentistry and I started an Emergency and Critical Care Certificate in December 2021. I am also a Mental Health First Aider with Mental Health First Aid England ( MHFAE ).
I am the Director of the Exeter branch leading a large team of Client Care Assistants, Admin Team, Veterinary Surgeons, Animal Care Assistants, Student Veterinary Nurses and Registered Veterinary Nurses.
I have a daughter called Summer, husband Luke and an Alaskan Malamute Dog.
I enjoy working with Sled Dogs and was part of the Emergency Sled Dog Veterinary team at the British Sled Dog sports federation events at the Forest of Dean ensuing the wellbeing of the dogs health and am part of the International Sled Dog Veterinary Medical Association.
I am the head nurse at vets 4 pets Exeter. I joined the practice in Jan 2017 and have been qualified for 13 years working in first opinion and referral practices. I have 2 big Rottweiler's who love coming into the practice and I have an interest in dog behaviour and dentals. I enjoy walking my dogs and outdoor life and is always on the go and look forward to challenges in life
I am Jenny Frayne RVN. I have been a qualified nurse since 2018 but have been working for Vets 4 Pets Exeter since 2013, starting out as an animal care assistant before going on to complete my veterinary nursing diploma. I currently have no pets but am looking to adopt an elderly rescue cat at some point in the future.
Outside of work I love to travel and visit new places.
I qualified as a veterinary nurse in 2008 and since then have worked in a mix of first opinion and referral practices. Outside of work, I volunteer for a sighthound rescue charity and have adopted Greyhounds from them.
I have been with the practice since August 2020. For obvious reasons, I still haven't seen anyone's faces yet!! However, now we are able to enjoy more social time as a team, with camping and meals out. I came from a mixed practice in Cornwall, after getting my degree at Harper Adams. I have a keen interest in weight management clinics, as well as ultrasonography, and exotic pet care. I am also the proud owner of the practices oldest pet - Ted the Tortoise who is approximately 85years old, and has been passed down through 4 generations! He lives at home with my young crossbreed dog Odie, and hamster Watson (oh, and my partner of course who is currently helping me planning our wedding!)
Registered Veterinary Nurse
RVN & Mental Health First Aider MHFAE
Hi my name is Sophie Letten and I am a Registered Veterinary Nurse at Vets4Pets Exeter. I have been with this practice since 2016 and have been fully qualified as a nurse since 2021. I love all aspects of nursing but my particular interests include inpatient care, laboratory work and pharmacology.
In my spare time I like to paddleboard, practice yoga and spending quality time with friends and family.
At home, I have four dogs: a crossbreed named Millie, three miniature dachshunds named Martha, Willow and Bonnie and a Syrian hamster named Wilbur
Hi, I'm Susie , a newcomer to the vets4pets family here in Rydon Lane (starting in 2019). I have been nursing in the UK & Middle East for around 20 years. Recently I enjoyed a few temporary shifts with this amazing team and am delighted to be a permanent member. In my spare time I love the outdoors, swimming & campervanning, and often combine this with hitching the trailer & staying at shows and dressage events with my daughter & our horse 'creation'.
In May 2022 Susie came over to work with the Client Care Advisors and support the team with her Nursing knowledge on the front desk.
My name is Jayne and I am still new to the team having joined in October 21 as a locum and I loved it so much I am now a permanent member of the team and very excited to be the Deputy Head nurse. I am extremely passionate about my profession, especially when it comes to animal welfare and I am hoping in the future to specialise in Surgical nursing.
In my spare time I am an aesthetics practitioner and am kept busy by my 2 Boerboels Doris & Ernie, who also love coming into work and getting lots of cuddles from my colleagues
We also have one Student Veterinary Nurse
Nicola joined 2013 to cover maternity leave and ended up becoming a permanent member. Completed a HND in Animal Nursing and Management at Bicton College in partnership with University of Plymouth. Lives in Exeter with partner and daughter and Leopard Gecko called Mushu.
Nicky has been with Vets4Pets since May 2010. Her background is in managing pubs and restaurants. She rehomed a stray cat that was brought into the surgery, needing a home which is now called Button. Her hobbies include swimming, DIY and gardening.
After 8 years of working at Pets At Home, I was ready for a new challenge and joined Vets 4 Pets in 2019. I have gained a vast amount of knowledge from working in the shop and I am also SQP trained , so I can sell some types of licensed Flea and worm medications .
I enjoying walks along the river and spending time with family and friends .
At home I have an English bull terrier called Fergus, two guinea pigs , a hamster and a rabbit, who all keep me very busy :)
Practice Administrator and Client Care Advisor
Mental Health First Aider MHFAE
Hi my name is Sam, I have worked for companion care / vets4pets Exeter since June 2007 on reception and now as practice administrator and a client care advisor.
I love all the pets that come into us and have had the pleasure and privilege to see lots go from bouncy pups and kittens up into their twilight years and getting to know there wonderful mums and dad's too.
As well as my job here I have 2 lively boys at home, a husband and most importantly 2 Rex rabbits called Bubblegum and Dumbo.
I have always loved rabbits and have had many French lops over the years I have also had many other pets including a rescue chinchilla called Murphy who I had for over 22 years.
Graduated in film at Plymouth university. I enjoy animating and dabbling in making children's picture books. I have a young Netherlands dwarf rabbit called pesto that I adopted after it had to have surgery at the vets. And enjoy client facing jobs.
I joined Vets4Pets team in January 2022, I had previously worked in retail so wanted a new challenge where everyday is different. It's lovely to work within such a supportive and helpful team. I love seeing all the different pets walk through the door everyday and its lovely to be able to see familiar faces with our clients and their pets.
At home I have 2 dogs, a Cockapoo called Eddie and a Mioritic Shepherd, called Nellie that we rescued from Romania in 2020.
Bronwen joined the Vets for Pets team in April 2021. She has previous veterinary reception, retail and merchandising experience. Her special interests include pet nutrition, pet bereavement and support. Everyday it is a joy to see the wonderful dogs, cats, bunnies, guinea pigs and occasionally a few glorious rats who visit the practice. Spare time is spent exploring and photographing the lovely countryside.
After 2 years of working at Pets at Home, I was ready to further my career and joined the Vets4Pets Team in April 2022. I have previous retail, merchandising and front of house experience. Working on the Pets at Home shop floor, I have gained valuable skills in pet nutrition / care and welfare which has allowed me to pursue my dream of working in a vets. I have always has a passion for animals and their welfare and am currently a proud cat mum of two rescue cats.
I’m very excited to be joining the team again in June 2022!
I have been very fortunate to have spent my last 20 years working in the Veterinary
profession, I absolutely love it!
I keep very busy with a family of 2 teenagers, my dogs Mavis and Norman, Patrick the cat, 2
rabbits and a rat! I’m a keen runner, having competed in many marathons. I love the
outdoors, camping, exploring, hiking etc. I like to make the most of every minute … :)
Vets4Pets Exeter is committed to bringing you affordable, high quality Veterinary care via a modern, well equipped practice, including an in house lab, pharmacy, digital x-ray, Laser Machine, and ultrasound. Plus, Free on site car parking too!
Emergency coverEven if we are closed, we have your pet covered.
Open 7 Days a WeekWe are open 7 days a week.
Airway SurgeryAirway Surgery
AnaesthesiaGeneral anaesthetic enables us to perform many procedures kindly and safely for your pet.
Show more services
Bereavement SupportMaking the decision to say goodbye to your pet is one of the toughest you’ll ever make. Pets provide us with unconditional love, friendship and comfort, so it is normal to have intense or conflicting emotions when it comes to euthanasia. At Vets4Pets we’re here for you and your pet for every step of your journey together.
BiochemistryAllows an assessment of the functionality of a patients organs.
Blood Pressure MonitorUsed to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.
Blood TransfusionTreats many critically ill cats and dogs and our pioneering blood donor programme helps keep them alive.
Cruciate SurgerySurgery to repair damaged stifle ligaments.
Dental X-RayUnlike humans, dogs need to be under general anesthesia for dental X-rays. Anesthesia is considered to be a safe procedure and will be performed after a general examination. It is tailored to the individual and your dog is continuously monitored during the dental exam.
DentistryThe treatment and prevention of dental disease
Digital X-RayDigital X ray equipment is available.
ECGECG is also available to keep your pet's heart healthy.
ElectrolyteEnables the assessment of critical blood chemicals such as sodium and potassium.
EndoscopyEnables us to capture real-time images of internal organs and structures using an endoscope.
Exotic PetCan see a range of patients, from small animals through to reptiles.
Fracture RepairOrthopaedic surgery to correct broken bones.
Haematology – Blood testingAllows the assessment of a patient's blood and blood cells.
Health PlansDesigned to cover all the regular pet care essentials such as vaccinations and flea and worm prevention, whilst saving you money.
Hospital WardSuite of custom-built kennels for the housing and monitoring of in-patients.
In house blood transfusionsIn house blood transfusions
In-house LaboratoryA range of analytical tests and equipment to assist in the rapid diagnosis of illness.
Isolation UnitA special ward to care for animals with contagious diseases.
Laser TreatmentTherapeutic laser therapy.
MicrochippingA microchip can help retrieve lost pets
Nurse ClinicAppointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
Late Opening TimesLate Opening Times
Operating TheatreAn operating theatre with gaseous anaesthetic facility for surgical procedures.
OrthopaedicsSurgery of joints and bones.
Oxygen ChamberEnables us to provide supplemental oxygen when needed.
Pet Passport / Animal Health CertificateTrained Official Veterinarian vets to issue Pet Passports, Fit to Fly letters and rabies serology tests.
PrescriptionsWe can provide written prescriptions upon request.
Separate Cat & Dog WardsSeparate cat and dog hospital wards, designed to ensure your pet is kept in a comfortably stress free environment.
Small Mammal Medicine and SurgerySmall Mammal Medicine and Surgery
Soft TissueSurgical procedures involving the soft tissues such as ears and skin.
UltrasoundGenerates 2-D moving images of your pet’s internal organs at work.
Weight ClinicMonitoring clinic to help dogs and cats achieve optimal weights – both if they have been under or overweight
X-RayGenerates digital 2D images of bones and internal organs.
X-Ray & UltrasoundX-Ray & Ultrasound
Complete Care Junior
Complete Care Senior
Flea & Worm Pack
Out of hours
Eves Veterinary Hospital
Saint David's Station
Tel: Telephone: 01392 284217
Out-of-hours emergency consultation fees apply. Fees start from: 6:30pm - 11pm: £100 11pm - 6am: £170