Need emergency care? See out of hours information.
Normal Opening Hours
- Monday -
- Tuesday -
- Wednesday -
- Thursday -
- Friday -
- Saturday -
- Sunday -
Holiday Opening Hours
- Monday 25 Dec Closed
- Tuesday 26 Dec Closed
New Years Day
- Monday 01 Jan Closed
Parking and access information
There is a large car park at the front of the store with disabled parking bays close to the front door for easy access.
We've made it easier to contact us
Now you can use WhatsApp to chat to a member of our team at a time that is convenient for you. You can order products such as flea & worm treatment, request appointments and easily order and pay for treatments or repeat prescriptions. Just save our phone number in your contacts - 07458157716
Meet the team
Dr Emma Mitchell
Mrs Anri Walker
Joint Venture Partner, Veterinary Surgeon
Lydia graduated from the Royal College of Veterinary Surgeons in 2017 and has worked in small animal practice since then.
Lydia particularly enjoys surgery, cardiology and getting to know her patients and their owners.
Outside of work Lydia enjoys exploring the beautiful Norfolk countryside with her husband Arron and their young daughter. She also enjoys being involved in their local Church, City Gates.
Lydia and her family have two rescue rabbits and tropical fish and shrimp. They also recently adopted a stray unclaimed cat who came to the practice and had to have his leg amputated - he has recovered very well and is best of friends with Lydia and Arron's daughter.
Mrs Angela Savory
Joint Venture Partner, Veterinary Nurse and Cat Friendly Advocate
I am a fully qualified Veterinary Nurse of four years and I have worked within Companion Care for over 10 years on and off. I am now based full time at the Longwater branch and I love the caring team we have. I have 3 gorgeous dogs, which are definitely my world, plus maybe my husband. I am amazed at the unconditional love that dogs have for their human companions, which is why they are my favourite species. I couldn't imagine not being a veterinary nurse, its my passion not just my job.
I started Veterinary nursing in Somerset and have been working at Companion Care in Norwich since 2014, joining the friendly Longwater team last year. I have a particular interest in anaesthetics and theatre nursing, and also enjoy caring for our hospitalised patients. Outside of work I like to spend time with my family, including our black rescue cat, George.
Student Veterinary Nurse
Veterinary Care Assistant
I have been working at Companion Care since 2016 and enjoy the unexpected on a daily basis. I enjoy meeting clients and their lovely pets and am never happier than when I am giving puppy cuddles. At home I live with my own four legged fur baby, Alfred, two human sons and a crazy husband!
When I am not at work you can find me buying a handbag or drinking Prosecco!
I've worked for the company since 2018.
The best part is definitely the animals, I feel very lucky to be able to see them every day.
I have a dog and cat of my own.
Andy the cat was a rescue from the RSPCA, he stayed with us for a while at the practice due to being quite poorly. I just fell in love with him and had to bring him home.
Senior Credit Controller
I've been working at Vets4Pets since January 2022.
I graduated as a BSC in animal science and welfare in 2022.
If I'm not at work I'm usually walking my two spaniels Oakley and Flint.
Gemma Le Dain
Hi my name is Sue and I have worked as a receptionist at vets 4 pets since November 2022.
I've worked for Vets4Pets since 2022 and enjoy seeing all the pets and their owners.
I spend my spare time with my two daughters, kitten and enormous array of house plants.
Vets4Pets Norwich Longwater is committed to bringing you affordable, high quality care via a modern, well equipped practice, including a lab, pharmacy, digital x-ray and ultrasound. Plus, on site car parking too!
The friendly team can't wait to meet all of their new clients!
Emergency coverEven if we are closed, we have your pet covered.
Open 7 Days a WeekWe are open 7 days a week.
AnaesthesiaGeneral anaesthetic enables us to perform many procedures kindly and safely for your pet.
BiochemistryAllows an assessment of the functionality of a patients organs.
Show more services
Blood Pressure MonitorUsed to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.
Chemotherapy & Cancer TreatmentDogs and cats that receive chemotherapy feel normal the day they are given the drug.
Cruciate SurgerySurgery to repair damaged stifle ligaments.
Dental X-RayUnlike humans, dogs need to be under general anesthesia for dental X-rays. Anesthesia is considered to be a safe procedure and will be performed after a general examination. It is tailored to the individual and your dog is continuously monitored during the dental exam.
DentistryThe treatment and prevention of dental disease
Digital X-RayDigital X ray equipment is available.
Ear SurgeryEar Surgery service is available to keep your pet free from any infections.
ECGECG is also available to keep your pet's heart healthy.
Echocardiography (heart scans)Generates a 2D moving image of your pet's heart.
ElectrolyteEnables the assessment of critical blood chemicals such as sodium and potassium.
EndoscopyEnables us to capture real-time images of internal organs and structures using an endoscope.
Fracture RepairOrthopaedic surgery to correct broken bones.
Haematology – Blood testingAllows the assessment of a patient's blood and blood cells.
Health PlansDesigned to cover all the regular pet care essentials such as vaccinations and flea and worm prevention, whilst saving you money.
Hospital WardSuite of custom-built kennels for the housing and monitoring of in-patients.
In house blood transfusionsIn house blood transfusions
In-house LaboratoryA range of analytical tests and equipment to assist in the rapid diagnosis of illness.
Isolation UnitA special ward to care for animals with contagious diseases.
MicrochippingA microchip can help retrieve lost pets
Nurse ClinicAppointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
Nutritional AdviceAdvice and support for your pet's diet.
Operating TheatreAn operating theatre with gaseous anaesthetic facility for surgical procedures.
OrthopaedicsSurgery of joints and bones.
Oxygen ChamberEnables us to provide supplemental oxygen when needed.
PrescriptionsWe can provide written prescriptions upon request.
Rabbit Medicine and TestingRabbit Medicine and Testing
Separate Cat & Dog Waiting AreasSeparate cat and dog waiting areas, designed to ensure your pet is kept in a comfortably stress free environment.
Separate Cat & Dog WardsSeparate cat and dog hospital wards, designed to ensure your pet is kept in a comfortably stress free environment.
Small Mammal Medicine and SurgerySmall Mammal Medicine and Surgery
Soft TissueSurgical procedures involving the soft tissues such as ears and skin.
UltrasoundGenerates 2-D moving images of your pet’s internal organs at work.
Weight ClinicMonitoring clinic to help dogs and cats achieve optimal weights – both if they have been under or overweight
10% off for NHS staff and members of the Armed Forces
Out of hours
Fir Covert Road
Tel: Telephone: 01603 867330
Out-of-hours emergency consultation fees start from £195. Any necessary treatment or medication administered by the emergency service will be charged in addition to the emergency consultation fee.