We’re here to support you and your pets
As an essential service, we're still here for you and your pet. Please check our opening hours and contact our friendly team to discuss your pet care needs. Visit our Facebook page to stay informed with the latest safety measures in place at our practice.
Meet the team
Carole qualified from the University of Liverpool in 2003. Carole spent her first years doing farm and equine veterinary work.
After returning from a sabbatical in South Africa she settled on small animal work gaining advanced qualifications in Veterinary General Practice in 2014. Carole gained a further qualification in Veterinary Acupuncture in 2016.
Carole believes that helping owners to maintain their special bond with their pet is a privilege, she has an interest in behaviour and pain management and is a cat advocate alongside Nat.
Outside of work Carole is kept busy with her 2 cats, 2 chickens and 2 young boys! Carole loves the outdoors and exercise.
Laura qualified from the Royal Veterinary college London in 2004 and has since worked in small animal practice.
Laura currently Locums in small animal practices across Nottingham but we are lucky enough to have her on a regular slot on a Monday and Wednesday and some weekends.
In Laura's spare time she enjoys spending time with her family and crafting. Natalie and Melanie have previously worked with laura so wanted to bring her into the team as soon as the practice was busy enough.
Melanie qualified as a Veterinary Nurse in 1996 and has over 20 years’ experience in small animal practice. She holds the Diploma in Advanced Veterinary Nursing (Medical) and is also a clinical coach for Student Veterinary Nurses. She enjoys nurse clinics, especially puppy socialisation. Out of work she is kept busy looking after her family, her 2 Collies, Joseph and Robbie and an elderly cat called Katy. In her spare time she enjoys agility training with her dogs and going to the theatre.
Steph joined the team at Chilwell in 2018, she is currently completing her veterinary nurse training at Bottle green College in Derby. Steph is passionate about working with animals and is looking forward to completing her veterinary nurse training. Steph has a rescue dog called Scruff, two ferrets called Stan and Albino and a polecat called Betsy. In her spare time Steph enjoys taking her dog out for walks by the river or in the country side. Steph also enjoys spending time with her family and going to the cinema.
Natalie has been working within vet practice for over 10 years and has worked in both large and small animal practices. Natalie is a qualified animal nursing assistant and is currently studying veterinary nursing at South Staffordshire College. Natalie has a keen interest in nurse clinics and has a particular interest in weight management. Natalie also enjoys stock management. Natalie is the cat advocate for the practice as we are a feline friendly practice. Natalie has two rescue dogs Monty and Petal. In her spare time she enjoys swimming, walking the dogs and socialising.
Sharon has worked as a receptionist within the Vets4Pets group for many years. Sharon joined the team at Chilwell as the receptionist manager in 2019. Sharon handles the insurance claims and is happy to assist with any insurance queries. Sharon also managers and runs the reception at Chilwell. Sharon currently owns two dogs Ellie a west highland terrier, Ted the cavapoo, 6 chickens and a bearded dragon called George.
Sharon enjoys spending time with her family, grandchildren and friends. In the little spare time she has, Sharon enjoys meals out, reading and going to the cinema.
Kelly has worked as an auxiliary nurse within vet practice for over 20 years, and she enjoys meeting the clients and their pets of all shapes and sizes. She is passionate about animal welfare and currently works full time at the Dogs' Trust rehoming centre.
She has 3 dogs of her own: 2 black Labradors and a French bulldog puppy as well as 2 grown up daughters. In her spare time (which isn’t very much!) she enjoys walking her dogs and spending time with friends and family. Kelly has previously worked with Melanie and Natalie and helps out on the reception at weekends.
Here at Vets4Pets Nottingham Chilwell, we are a team dedicated to animal welfare. We are accredited by both the International Society of Feline Medicine and the Rabbit Welfare, Association & Fund (RWAF).
We are proud to say we have achieved the gold certification from the International Society of Feline Medicine. This means that we go extra mile to make sure out cat clients feel as comfortable and safe as possible. We have a cat advocate in practice who makes sure we are continuing and improving our gold standards of care to our feline patients.
We have a consultation room and hospitalisation ward exclusively for cats ensuring adequate lighting, ventilation and temperature control. If your cat needs to be put under anaesthetic, a trained member of staff will be present to monitor the anaesthesia throughout the procedure and afterwards in a dedicated recovery area. These are just a few things that we do differently to other practices!
In addition to this, we have been awarded the Silver Rabbit Friendly Clinic status by the Rabbit Welfare, Association & Fund (RWAF). Our practice is located inside a Pets at Home store, which means that we see many more rabbits that other general practices as we are involved in their vaccination and neutering for the Support Adoption scheme. We have a separate kennelling area that is dedicated to rabbits. This is important because being hospitalised alongside a predator species, such as dogs or cats, would be very stressful for rabbits. We also provide rabbit igloos so they are able to hide and use Pet Remedy calming diffusers to also help to reduce stress.
We recommend that rabbits are kept in pairs, ideally a neutered male and female together. If you need to bring your rabbit in to see us, it’s a good idea to bring in both of your rabbits which prevents problems with reintroducing back at home (a rabbit returning to the vet will smell different from other rabbits). It also benefits the poorly rabbit, as their mate can help in their recovery.
We look forward to meeting you and your pets soon!
Emergency coverEven if we are closed, we have your pet covered.
Operating TheatreAn operating theatre with gaseous anaesthetic facility for surgical procedures.
Separate Cat & Dog WardsSeparate cat and dog hospital wards, designed to ensure your pet is kept in a comfortably stress free environment.
Isolation UnitA special ward to care for animals with contagious diseases.
Show more services
Blood Pressure MonitorUsed to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.
UltrasoundGenerates 2-D moving images of your pet’s internal organs at work.
BiochemistryAllows an assessment of the functionality of a patients organs.
HaematologyAllows the assessment of a patient's blood and blood cells.
In-house LaboratoryA range of analytical tests and equipment to assist in the rapid diagnosis of illness.
X-RayGenerates digital 2D images of bones and internal organs.
Pet PassportTrained Official Veterinarian vets to issue Pet Passports, Fit to Fly letters and rabies serology tests.
Nurse ClinicAppointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
Home VisitsIf you can’t make it us, we will come to you. We offer routine home visit for pets who don’t like to leave the house or clients who are unable to visit us. (Additional costs may occur)
DentistryThe treatment and prevention of dental disease
£55 for puppies or kittens
£55 Puppy or Kitten pack
Out of hours
Tel: Telephone: 01159 789143
Standard consultations before 9pm start from £165.50. Standard consultations after 9pm start from £213.50.