Let’s keep working together to stay safe
We’re committed to keeping you and our colleagues protected, please be respectful and considerate to each other. Due to close proximity, please wear a face covering unless medically exempt. Contact us to hear about the latest safety measures at our practice or to discuss your pet care needs.
Meet the team
Carole qualified from the University of Liverpool in 2003. Carole spent her first years doing farm and equine veterinary work.
After returning from a sabbatical in South Africa she settled on small animal work gaining advanced qualifications in Veterinary General Practice in 2014. Carole gained a further qualification in Veterinary Acupuncture in 2016.
Carole believes that helping owners to maintain their special bond with their pet is a privilege, she has an interest in behaviour and pain management and is a cat advocate alongside Nat.
Outside of work Carole is kept busy with her 2 cats, 2 chickens and 2 young boys! Carole loves the outdoors and exercise.
Laura qualified from the Royal Veterinary college London in 2004 and has since worked in small animal practice.
Laura currently Locums in small animal practices across Nottingham.
In Laura's spare time she enjoys spending time with her family and crafting. Natalie and Melanie have previously worked with laura so wanted to bring her into the team as soon as the practice was busy enough.
Bea qualified from Glasgow university in 2015. Bea has worked in small animal and referral practices in Nottingham. She is currently completing an Exotic animal certificate and is always happy to see exotic species. Bea also has a keen interest in ultrasound scanning. Bea has a black cat called Pig and in her spare time enjoys running and water sports.
Jon qualified from Edinburgh university in 1972 and gained a ph.D in Virology in 1976. He set up Priory Vets in the 80s where he employed Mel in the early 90s.
Jon is married with grown up children and has a rescue cat called Twiggy and a cavapoochon called Peggy. Jon is a keen cyclist and enjoys holidays with the family.
Jon works at Chilwell on a Tuesday and Friday.
Melanie qualified as a Veterinary Nurse in 1996 and has over 20 years’ experience in small animal practice. She holds the Diploma in Advanced Veterinary Nursing (Medical) and is also a clinical coach for Student Veterinary Nurses. She enjoys nurse clinics, especially puppy socialisation. Out of work she is kept busy looking after her family, her 2 Collies, Joseph and Robbie and an elderly cat called Katy. In her spare time she enjoys agility training with her dogs and going to the theatre.
Steph joined the team at Chilwell in 2018. Steph is passionate about working with animals and has qualified as a RVN in 2020. Steph has a rescue dog called Scruff, two ferrets called Stan and Albino and a polecat called Betsy. In her spare time Steph enjoys taking her dog out for walks by the river or in the country side. Steph also enjoys spending time with her family and going to the cinema.
Ellie qualified as a Veterinary Nurse in 2015. She has been a locum nurse across Derby and Nottingham over the last 3 years so has a vast experience of small animal practice.
Ellie is passionate about exotics and enjoys working alongside Bea.
In her spare time Ellie enjoys long walks with her saluki cross greyhound Bob.
Natalie has been working within vet practice for over 10 years and has worked in both large and small animal practices. Natalie is a qualified animal nursing assistant and is currently studying veterinary nursing at South Staffordshire College. Natalie has a keen interest in nurse clinics and has a particular interest in weight management. Natalie also enjoys stock management. Natalie is the cat advocate for the practice as we are a feline friendly practice. Natalie has two rescue dogs Monty and Petal. In her spare time she enjoys swimming, walking the dogs and socialising.
Sharon has worked as a receptionist within the Vets4Pets group for many years. Sharon joined the team at Chilwell as the receptionist manager in 2019. Sharon handles the insurance claims and is happy to assist with any insurance queries. Sharon also managers and runs the reception at Chilwell. Sharon currently owns two dogs Ellie a west highland terrier, Ted the cavapoo, 6 chickens and a bearded dragon called George.
Sharon enjoys spending time with her family, grandchildren and friends. In the little spare time she has, Sharon enjoys meals out, reading and going to the cinema.
Kelly has worked as an auxiliary nurse within vet practice for over 20 years, and she enjoys meeting the clients and their pets of all shapes and sizes. She is passionate about animal welfare and currently works full time at the Dogs' Trust rehoming centre.
She has 3 dogs of her own: 2 black Labradors and a French bulldog puppy as well as 2 grown up daughters. In her spare time (which isn’t very much!) she enjoys walking her dogs and spending time with friends and family. Kelly has previously worked with Melanie and Natalie and helps out on the reception at weekends.
Jess joined the practice in 2021 and has previously worked as a vets receptionist. Jess has a passion for animal and human health having also worked in the human health industry. She has a border collie cross Australian Shepard called Luis.
In her spare time Jess likes to keep fit, go hiking with Luis, watch football with friends and reading.
Here at Vets4Pets Nottingham Chilwell, we are a team dedicated to animal welfare. We are accredited by both the International Society of Feline Medicine and the Rabbit Welfare, Association & Fund (RWAF).
We are proud to say we have achieved the gold certification from the International Society of Feline Medicine. This means that we go extra mile to make sure out cat clients feel as comfortable and safe as possible. We have a cat advocate in practice who makes sure we are continuing and improving our gold standards of care to our feline patients.
We have a consultation room and hospitalisation ward exclusively for cats ensuring adequate lighting, ventilation and temperature control. If your cat needs to be put under anaesthetic, a trained member of staff will be present to monitor the anaesthesia throughout the procedure and afterwards in a dedicated recovery area. These are just a few things that we do differently to other practices!
In addition to this, we have been awarded the Silver Rabbit Friendly Clinic status by the Rabbit Welfare, Association & Fund (RWAF). Our practice is located inside a Pets at Home store, which means that we see many more rabbits that other general practices as we are involved in their vaccination and neutering for the Support Adoption scheme. We have a separate kennelling area that is dedicated to rabbits. This is important because being hospitalised alongside a predator species, such as dogs or cats, would be very stressful for rabbits. We also provide rabbit igloos so they are able to hide and use Pet Remedy calming diffusers to also help to reduce stress.
We recommend that rabbits are kept in pairs, ideally a neutered male and female together. If you need to bring your rabbit in to see us, it’s a good idea to bring in both of your rabbits which prevents problems with reintroducing back at home (a rabbit returning to the vet will smell different from other rabbits). It also benefits the poorly rabbit, as their mate can help in their recovery.
We look forward to meeting you and your pets soon!
Emergency coverEven if we are closed, we have your pet covered.
Operating TheatreAn operating theatre with gaseous anaesthetic facility for surgical procedures.
Separate Cat & Dog WardsSeparate cat and dog hospital wards, designed to ensure your pet is kept in a comfortably stress free environment.
Digital X-RayDigital X ray equipment is available.
Show more services
Isolation UnitA special ward to care for animals with contagious diseases.
Blood Pressure MonitorUsed to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.
BiochemistryAllows an assessment of the functionality of a patients organs.
HaematologyAllows the assessment of a patient's blood and blood cells.
ElectrolyteEnables the assessment of critical blood chemicals such as sodium and potassium.
Tonopen (measures eye pressure)Measures eye pressure.
In-house LaboratoryA range of analytical tests and equipment to assist in the rapid diagnosis of illness.
X-Ray & UltrasoundX-Ray & Ultrasound
Weight ClinicMonitoring clinic to help dogs and cats achieve optimal weights – both if they have been under or overweight
PrescriptionsWe can provide written prescriptions upon request.
Health PlansDesigned to cover all the regular pet care essentials such as vaccinations and flea and worm prevention, whilst saving you money.
Pet PassportTrained Official Veterinarian vets to issue Pet Passports, Fit to Fly letters and rabies serology tests.
Nutritional AdviceAdvice and support for your pet's diet.
Nurse ClinicAppointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
Locally OwnedThis practice is locally owned.
Home VisitsIf you can’t make it us, we will come to you. We offer routine home visit for pets who don’t like to leave the house or clients who are unable to visit us. (Additional costs may occur)
Exotic PetCan see a range of patients, from small animals through to reptiles.
AnaestheticGeneral anaesthetic enables us to perform many procedures kindly and safely for your pet.
AcupunctureAcupuncture has evolved from the ancient art of placing needles into particular locations on the body in order to alleviate pain, improve recovery rates and increase resistance to disease. It has been practised by the Chinese and other Eastern cultures for thousands of years and may be used to treat a wide variety of illnesses in people and animals.
DentistryThe treatment and prevention of dental disease
MicrochippingA microchip can help retrieve lost pets
£75 for puppies or kittens