Meet the team
From the beginning she's been at our heart,
Our all round vet from the very start.
Her care for animals knows no bounds,
From the smallest mouse to the biggest hounds.
All creatures great and small,
We know she'll treat them all.
She leads her practice with a smile and a giggle,
Even when her patients wriggle.
Jenny’s partner in crime, a double act,
Without these two where would we be at.
Our avid adventurer who loves the outdoors,
From city to mountains he loves to explore.
As a new graduate he came to us green,
With patience and teaching you could see
he was keen.
Now he's becoming our own super vet,
He even has an orthopaedic set.
A client favourite through and through,
Multiple languages he'll learn new ones too.
A challenge he likes to undertake,
But he does love a piece of cake.
A Rugby lass born and bred,
Helen is extremely well read.
Her medical knowledge blows us away,
Sharing tips with the team every day.
Her focus and attention is clear to see,
She loves all creatures even a bee.
Giving clients and patients her very best,
Even if it means she gets no rest.
Her Rapunzel locks are her trade mark look,
You'll often find her reading a book.
From Lisbon uni he graduated,
Before he left his home and emigrated.
He joined our family in 2022,
Soon becoming a favourite with clients too.
Neurology is his special interest,
Ensuring his patients get offered every test.
An amazing medic he's starting to be,
He'll not miss a trick not even a flea.
Once a coach of a volleyball team,
But being a vet was his original dream.
Practice Owner & Veterinary Nurse
She was just a teen when she joined our family in 2013,
From her very first work experience day,
she has shown us her brilliant way,
Hospital, Theatre, or Consultations,
She is very much part of our practice’s foundations.
A passion for behaviour and the knowledge too,
She'll offer her help to all of you,
Ellie is now our deputy lead nurse,
She's one of our best
A Registered Veterinary Nurse
No matter the challenge big or small,
Nadine is our go to - she can do it all.
During her consults she'll be all ears,
Part of our family for many years.
Now she is a busy mum,
But she never gives less than maximum.
Dentals, diabetes and stitch ups too,
Pick a skill, she can do more than a few.
A wonderful whirlwind during our day,
And always a smile and laugh coming your way.
Calm and serene she leads by example,
Her knowledge and skills are more than ample.
Our super head nurse is dedicated,
But always ensure her tea is decaffeinated!
Cuddles and smiles she will always bring.
For the cats and exotics - her favourite thing,
Paperwork and inboxes fit to burst,
Yet she ensures pets always come first!
Laura Mann we wouldn't be without,
A dream to work with there is no doubt.
Pets at Home is where Alex started her career,
Her move to Vets4Pets came quickly the next year.
She's our Christmas Angel full of sparkle,
With random facts that are quite remarkable.
Her love of dogs is clear to see,
With her faithful companion in Shelby.
There's no task or challenge that she won't accept,
Her knowledge and skills are very adept.
All patients and clients get her full interest,
A Registered Veterinary Nurse who will always give her best.
From front of house and patient observation,
Laboratory tests and dispensing medication,
At the heart of our nursing teams,
She always ensures our practice gleams.
Whisper is her favourite pooch,
You'll often see them out on a mooch,
The clinical coach role she took on,
To teach new students from now on.
She brings a calming influence to the day,
We wouldn't have her any other way.
In 2021 Laura's nursing career had just begun,
Through perseverance and determination,
She gained RVN status at graduation.
Our little firecracker and entertainer,
She's certainly not a complainer.
A smile, a song or funny whit,
Her bubbly character has all of it.
We're so proud of Laura and all she's done,
From Amber’s first student to the RVN full of fun.
In 2016 we found Lucy-Jo,
What was to follow we didn't know.
As lead CCA she really flourished,
Ensuring the team was working and polished.
During lockdown she really stood out,
Promoted to Practice Manager without any doubt.
Now she helps and looks after us all,
Ensuring our best and that we don't fall.
Her priority is our clients care,
To be number one for pets everywhere.
In 2017 she joined our team,
As a CCA she found her feet,
And every client she would gladly meet,
An infectious laugh for all to hear,
No challenge too big when she is near,
But she knew her passion lied elsewhere,
Helping and assisting with lots of care,
An ANA she's studying to be,
We're so pleased for our Kirstie.
Our mum of three she has lots to do,
Not forgetting a small zoo too!
Efficient and friendly she'll answer the phone,
Always on hand you're never alone.
A warm welcome she gives as you walk through the door,
With treats for the dogs as they sit on the floor.
A soft spot for a staffy just like her own,
If only she could take everyone home.
Her hard work and effort is second to none,
From serious moments to lots of fun.
A friendly face she'll greet you with a smile,
Bev is one who goes that extra mile.
From first vaccinations to sad goodbyes,
She'll be there for all she wouldn't deny.
Every patient can steal her heart,
A little terrier she couldn't part.
In need of a drink she'll be there with the kettle,
Or a box of tissues if you're found in a fettle.
On the end of the phone she’s a welcoming voice,
Our CCA Bev she is everyone’s choice.
Lush locks and gorgeous nails,
She's our CCA who doesn't fail.
A mum of one soon to be two,
Oh how the last 4 years flew.
From front of house to patient care,
Nadine has done her fair share.
Nothing seems too much trouble,
Even in the hustle and bustle.
Learning lots and helping out,
A star at work without a doubt.
From Coventry Canley she first came,
Learning skills to make her top of the game.
Answering phones and greeting clients,
With any task she is reliant.
Her first true love she admits,
Are Amelie and George her rabbits.
She's now back in college and learning again,
Studying for more skills she will obtain.
She's bright and happy with a touch of sass,
But truly amazing and full of class.
Georgia is our financial queen,
For the accounts she is a dream.
Manning the desk she'll greet you in,
Ask about Complete care she'll fill you in.
With a zoology degree she's very clever,
Giving her best is the endeavour.
From reception she'll organise the team,
Ensuring the place is sparkling clean.
She walks the dogs during her lunch,
Very much a part of this crazy bunch.
Her name is Yvette but she's not the Vet!
She'll do her best for sure, that’s a bet.
Lead CCA is her title,
Her Client Care Advice is vital.
No matter the day she is lovely,
Full of life and very bubbly.
Insurance claims are her domain,
She does her upmost not to complain.
Any question big or small,
She'll go beyond to answer them all.
In 2022 she joined our crew,
From the start she really flew.
A CCA she is right now,
With the team showing her how.
From daily calls and paper admin,
To the mopping and scanning mountain.
A friendly face who knows the locals,
Sometimes her dog can be a bit vocal.
Percy the pug comes with her each day,
Emma certainly knows the Vets4Pets way.
Although she is quite far from home,
Emilia is like one of our own.
Joining the team in '21,
She really knows how to have fun.
As a new client care advisor,
She has the whole team behind her.
Polish is her native tongue,
Her career with us has just begun.
Learning lots and quickly too,
Her welcome smile is waiting for you.
Vets4Pets Rugby is committed to bringing you affordable, high quality care via a modern, well equipped practice, including a lab, pharmacy, digital x-ray and ultrasound. Plus, on site car parking too!
The friendly team can't wait to meet all of their new clients!
Emergency coverEven if we are closed, we have your pet covered.
AnaesthesiaGeneral anaesthetic enables us to perform many procedures kindly and safely for your pet.
BiochemistryAllows an assessment of the functionality of a patients organs.
Blood Pressure MonitorUsed to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.
Show more services
Cruciate SurgerySurgery to repair damaged stifle ligaments.
DentistryThe treatment and prevention of dental disease
Digital X-RayDigital X ray equipment is available.
ECGECG is also available to keep your pet's heart healthy.
Haematology – Blood testingAllows the assessment of a patient's blood and blood cells.
Health PlansDesigned to cover all the regular pet care essentials such as vaccinations and flea and worm prevention, whilst saving you money.
Home VisitsIf you can’t make it us, we will come to you. We offer routine home visit for pets who don’t like to leave the house or clients who are unable to visit us. (Additional costs may occur)
Hospital WardSuite of custom-built kennels for the housing and monitoring of in-patients.
In-house LaboratoryA range of analytical tests and equipment to assist in the rapid diagnosis of illness.
Locally OwnedThis practice is locally owned.
MicrochippingA microchip can help retrieve lost pets
Nurse ClinicAppointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
Nutritional AdviceAdvice and support for your pet's diet.
Operating TheatreAn operating theatre with gaseous anaesthetic facility for surgical procedures.
OrthopaedicsSurgery of joints and bones.
Pet Passport / Animal Health CertificateTrained Official Veterinarian vets to issue Pet Passports, Fit to Fly letters and rabies serology tests.
PrescriptionsWe can provide written prescriptions upon request.
Separate Cat & Dog WardsSeparate cat and dog hospital wards, designed to ensure your pet is kept in a comfortably stress free environment.
Soft TissueSurgical procedures involving the soft tissues such as ears and skin.
UltrasoundGenerates 2-D moving images of your pet’s internal organs at work.
Weight ClinicMonitoring clinic to help dogs and cats achieve optimal weights – both if they have been under or overweight
X-RayGenerates digital 2D images of bones and internal organs.
Complete Care Junior
Complete Care Senior
Flea & Worm Pack
Out of hours
139 St. James Road
Tel: Telephone: 01604 753 300
Fee before 10pm: from £44* Fee after 10pm: from £130**Any necessary treatment or medication administered by the emergency service will be charged in addition to the emergency consultation fee.