Our locally owned practice is taking new clients
Local people. Local pets. Register today to put the paws you love in the hands you trust.
Hereford Vets4Pets
Inside Pets at HomeBrook Retail Park
Commercial Road
Hereford
Herefordshire
HR1 2BQ 01432 366 930
- Parking available
- Enquiries and Appointment Requests
- View map
Closed
Need emergency care? See out of hours information.
Opening Hours
- Monday -
- Tuesday -
- Wednesday -
- Thursday -
- Friday -
- Saturday -
- Sunday -
Proudly serving the pets of Hereford
We’ve been supporting pets and the Hereford community since 2017. Our practice owner Elliot and his team regularly visit local schools to raise awareness of responsible pet ownership and to inspire future vets and nurses. We have invested considerably in our team and kit to make a number of advanced services available to our clients. We also accept referrals from other veterinary practices.
Exotics
We care for a wide variety of species including exotic mammals, reptiles and invertebrates, amphibians, birds and ornamental fish. Our practice owner and veterinary surgeon Elliot has additional qualifications (GPCert (ExAP) in exotic animal practice.
3D X-Ray
Our 3D X-Ray provides detailed, 3D volumetric images of an animal’s internal structures (bones, teeth, soft tissue), to support in diagnosis of your pet.
Canine Massage Therapy
We provide canine massage therapy, which is a non-invasive Physical therapy treatment for dogs focusing on rehabilitating soft tissue injuries and managing chronic pain, such as arthritis. It can also aid in recovery from injury or surgery and with pain management.
Out of Hours
Our team provide an out of hours service for our registered patients. Because everything is kept in‑house, our team can instantly view your pet’s records, past treatments, and ongoing conditions.
Behaviour
Our Registered Veterinary Nurse Kelly has a nursing certificate in Animal Behaviour and completed a positive dog trainer course and holds a Level 6 course in Animal Behaviour. We can help identify underlying emotional distress and develop a plan tailored for your dog to teach them a more positive way of behaving.
Nutrition
With so many diets available either off the shelf or online, it can be difficult to decide which is the best one for your pet. Our head Veterinary Nurse Becky has a master’s degree in animal nutrition, and we can support you with your pet’s health, nutrition and diet.
Meet the team
Elliot Goodwin
Joint venture partner & Veterinary Surgeon
BVMedSci BVM BVS MRCVS GPCert (ExAP)
Hi I’m Elliot, vet and practice owner of Vets4Pets Hereford. Each day I come in to work proud of the fact that I’m able to look after all our clients and their pets and love making families whole again by helping treat their animal family members. I love fiddly surgeries and exotic animal medicine in particular. I've recently started visiting Vet Schools to share my experience of the veterinary profession and enthusiasm for treating exotic species.
I don’t have a great deal of free time as it’s spent with my family and animals – of which there are too many to list here!! You can see them at my 'The Vet with Pets' Instagram & Facebook pages. I try to relax with a Marvel movie or David Attenborough documentary.
I enjoy taking my pets to visit schools, nurseries and nursing homes. You may also find me at country shows with my English Goats, or out on early morning runs with the dogs.
I'm Beth, I graduated as a vet from the University of Nottingham in 2024. I've enjoyed my time at Vets4Pets so far, and can't imagine myself in any other profession! The parts of clinical practice I like the most are helping animals to live a good quality of life and learning new things every day.
In my spare time I can usually be found climbing, camping, cooking or gardening. My favourite animal is a difficult choice but would probably be a Sighthound of some sort.
I joined the practice in 2025 after graduating Harper Keele Vet School. I already knew the team after spending EMS (vet school placements) here.
I am part of the Vets4Pets graduate scheme, which means I can attend regular training courses to continue building knowledge and skills. I am enjoying surgical cases. The variety of species we see keeps thing interesting and there is always something new to learn.
Becky Bridges
Head Veterinary Nurse
RVN MSc (Animal Nutrition) ISFMCertFN CFVHNut
I’ve been a Veterinary Nurse for 18 years, at V4P for 7. Seeing the practice develop from a team of seven when we opened has been amazing! I'm now head nurse and practice manager of this lovely bunch. I'm about to start my Veterinary Managers Diploma to help me support a growing team and business.
My Favourite part of the job is animal nutrition. I love the variety in all species we see, always a chance to learn something new about their treatment, lifestyle and diet.
My favourite animal is hard to choose, but birds of prey , cats , capybara and naked mole rats would be on the list.
My time outside of work is spent with my 2 ragdoll cats (Arabella and Artie). I've recently taken up pottery, which is relaxing but not always succesful! I do love to travel , watch wildlife documentaries and trips to the cinema
Hello I’m Kelly. I am Deputy Head Nurse. I find my job so fulfilling helping clients and animals and supporting all aspects of their visit. I am clinical coach to our student nurse Meg, having successfully coached Lucy to a fully-grown RVN!
I have an interest in animal behaviour, having a nursing certificate in Animal Behaviour and completed a positive dog trainer course. I also hold a Level 6 course in Animal Behaviour. I love learning and looking at all the new studies to help keep my knowledge up to date.
At home I have a range of animals including spaniels, cats and my sheep who keep me very busy. Any spare time I have is spent with my young daughter, animals and dog training.
Hi, My name is Anna Morley and I am a Registered Veterinary Nurse. I qualified in 2008 and have been working in practice for nearly 20 years. Over the years I have worked in first Opinion, Referral and Hospital settings. I work from home one day per week, organising pet insurance claims and other admin tasks. Otherwise, I'm at home in theatre and will be coaching our new SVN Abigail.
I have special interest in Physiotherapy and rehabilitation which has led me to become a Clinical Canine Massage Practitioner with the Canine Massage Guild.
Outside of Work I enjoy spending time with my family and my many animals including 7 dogs, 9 sheep and Many Chickens!!
I began my career as a Pets at Home colleague. I trained at Vets4Pets Hereford, with Kelly as my clinical coach. I qualified in 2023. I am thoroughly enjoying learning all the weird and wonderful things that the job entails. I enjoy surgical nursing and nursing inpatients, but also oversee the less exciting jobs such as being our Radiation Protection Supervisor.
Outside of work I love exploring the outdoors, climbing mountains, and visiting new countries. I have dogs and a cat that I adore.
I'm Lucy. I was employed as a clinical cleaner. I then completed my Animal Nursing Assistant course. Somehow, I was then talked into my Student Nurse training with Becky as my clinical coach.
As well as completing clinical nursing tasks, I am also queen of clean. Continuously restocking, cleaning and sanitising the practice is an endless yet satisfying part of my role.
In my spare time I enjoy kayaking, eating and doing arty things I have my Gorgeous Daisy dog at home who always loves to hear my stories of the pets I’ve met. Our favourite place to go is on a sunny walk along the river.
Hi, my name is Meg. I joined VetsforPets in March 2023 and qualified as an RVN in 2025.
I love meeting our patients and getting involved with taking great care of them. I especially enjoy anaesthesia. I am part of the team who regularly attend Wildside Exotic Resue. I enjoy researching sedation and anaesthesia methods for the variety of species we treat.
In my spare time I enjoy helping out on my family’s farm, spending time with friends and looking after six energetic collies 🐶 The puppy in the photo, Skye, is now an adult and I've acquired Mabel, a cheeky cat. She was found as a tiny kitten, left on a hay bale by her mum. I hand reared her and have loved watching her grow!
Hey, I’m Becky Dancocks. I qualified as a veterinary Nurse in 2006 and can’t imagine doing any other job! I Joined Vets4Pets in July 2023 as a locum nurse but have now become a permanent member of staff. I love the variety that being a vet nurse brings and being able to help care for our patients. I have an interest in animal behaviour, surgical nursing and anaesthesia. My picture shows me performing a mass removal. RVN's can undertake a variety of surgical procedures, something I hope to do more of this year.
Outside of work my wonderful family keep me busy but enjoy home baking and walking in the countryside with my Labrador.
I joined Hereford Vets4Pets on my placement year for my vet nursing degree. I'm returning to university, but you will still see me in practice at weekends.
I've gained so much more confidence and experience. I now have my own consult lists, my favourites are seeing puppies and kittens for their second vaccinations. I also enjoy surgery and anaesthesia.
Outside of work I enjoy hikes with Jerome, my double doodle (a labradoodle/goldendoodle cross).
I am studying a degree in veterinary nursing at Harper Adams University. I began working Saturdays in March 2026 and moved full-time in the Summer. I've been working in vet practice since 2022.
I especially love meeting feline patients and have two cats of my own; Artemis and Apollo. I also have a soft spot for enthusiastic staffies! I'm looking forward to learning more about nutrition and diagnostic imaging. The nurses here do so many things, I'm keen to expand my skills in different areas.
Hi, I have been working as a receptionist at Vets4Pets Hereford for nearly 3 years now and my time here has just flown by. There are so many aspects of my role that I love as it is such a rewarding place to work.
Being the first point of contact is very important to me as it allows me to meet and help our lovely clients and their pets.
I have a pet-free home at the moment, but my hubby and son would love a dog. If the right rescue comes along, who knows…
As a family we love watching movies , visiting places of interest and trips to the beach but I also love interior design, a good book and a very strong cup of tea.
I enjoy working behind the scenes to help keep things running smoothly. I organise the dispensing and posting of all the Complete Care parasite treatments.
I also enjoy meeting our clients and their lovely pets when helping out on reception. Outside of work, Elliot and I are busy looking after our two young children and menagerie of animals. We are currently tending to a polytunnel full of fruit & veg; aiming to be a bit more self-sufficient feeding the human and animal family.
Hi I’m Georgie. I started as Sunday work experience aged 14. I completed my animal management extended diploma at Hartpury, whilst working weekends and am now full-time.
I offer positive visit appointments for dogs who are nervous coming to see us. It's really rewarding when me and the owner have worked hard to build their confidence and they are finally comfortable coming in. I also enjoy being able to support owners through difficult times; organising sympathy cards and pet paw prints may seem sad, but I feel privileged to provide this service.
I have a cocker spaniel, Loki, at home and he keeps me busy when I’m not at work! We love going on walks together and especially the beach. I enjoy seeing all the wildlife that comes in and our regulars who are always happy to see us!
I started at Vets4Pets Hereford as a receptionist and went on to complete my Animal Nursing Assistant Qualification.
I left for a very short while to study my degree in ecology at Aberystwyth University. Shortly after starting my course I began assisting with some admin work from home. I couldn't keep away. Now graduated I am back in practice!
I enjoy the clinical side of practice, but also enjoy chatting to owners and patients on the desk. I love our wildlife patients and have just completed a hedgehog first aid course and am looking forward to a bird first aid course next.
I have a little black cat called Morticia, her doofy big brother Barnie the red lab who she loves. I have one angel cat Eddie who has left Morticia big shoes to fill!
Hi I'm Pam. I work from home, organising the flea and worming treatments being posted out to all our Complete Care patients. I'm looking forward to learning more about your pets and veterinary practice.
I don't currently have any pets, unless my two grandsons count! I do love gardening and nurturing all the wild birds, hedgehogs and other wildlife in the garden. I'm now semi-retired, so look forward to getting out in our campervan to explore the UK.
My name is Alice and I’m a practice administrator here at Vets 4 Pets Hereford. I work from home and run all things socials! This includes daily Instagram reels, TikToks, Facebook posts and monthly podcast editing. I’ve been working here since August 2024 alongside studying a full-time course in Ba (Hons) Textile Design at Hereford College of Arts and running my own fibre arts business.
In my spare time, I love chilling with my best friend (my Cockapoo, Winnie) and creating textiles such as spinning yarn, crocheting and tapestry weaving. Also can’t forget my love of binging a good comfort show!
Hi I’m Mia. I started working at Vets4Pets in September 2024 as a Saturday assistant during my A-Levels. I am now at Vet School in Nottingham. I work from home, assisting with the deliver to home parasite treatments.
In my free time you’ll find me curled up with a book, singing or doing arts and crafts. I have also been in Scouting for over 10 years and am a volunteer with the beaver scout section.
Hi I'm Melissa, I'm the newest receptionist and joined in April 2026. I've enjoyed meeting all the different patients. I'm enjoying speaking to owners on the phone, you never know what questions you will be asked. I am looking forward to meeting all the species we treat.
I have three dogs; Lola, Tilly and Lottie and a thoroughbred horse Ellie.
About Vets4Pets Hereford
At Vets4Pets Hereford we are committed to bringing you affordable, high quality care via a modern, well equipped practice. From the store below we may look small, but we have four kennel rooms, a surgical theatre, laboratory, x-ray, ultrasound and dental equipment.
Whether you come and see us for a routine appointment, or because of illness or injury, our highly trained team are here to provide support. We treat a range of species; dogs, cats, small mammals, reptile, avian, poultry, goats and even invertebrates. We hold feline, rabbit and hen friendly accreditations.
We provide our registered patients with an evening and weekend service. Our team provides our own out-of-hours emergency service, within our practice.
Our Mission: A veterinary practice which the team enjoy working in, patients love coming to, where owners feel informed and supported.
Our Values
We collaborate. Working as a team is the only way that we can provide exceptional patient and client care. We recognise how everyone's talents and differences make our team. We take a fears free approach with our patients. We work with clients to choose the best options for their pet.
We stay curious. Continually learning about our work, our patients, our clients and each other.
We are transparent. Being honest, open and realistic. Taking time to explain options outcomes and costs to clients.
We treat all patients as we would treat our own.
These values allow us to be proud of what we do.
Meet Our Vets4Pets Hereford Team
Our practice is locally owned by vet Elliot. Elliot is proud of the fact that we are able to look after clients and their pets. He loves making families whole again by helping treat their animal family members. He has a certificates in surgery and exotic animal medicine. Outside of work, Elliot enjoys spending time with his family and pets and you may find him at country shows with his English Goats, or out on early morning runs with the dogs.
The team have extensive further qualifications including exotic practice, surgery, diagnostic imaging, nutrition, behaviour and canine massage. We have a team of 4 veterinary surgeons, 6 Registered Veterinary Nurses, 3 student veterinary nurses a support team of 8 in various roles. You can find out more about our team on our website or take a look at our social media channels.
Our Location & How to Visit
Our practice is located inside Pets at Home on Brook Retail Park, and we have dedicated parking for you. We offer 20-30 minute appointments to ensure adequate time to discuss and treat your pet. Appointments can be made by phone, e-mail or Whatsapp.
Frequently asked questions
Below are some frequently asked questions. But please don’t hesitate to get in touch with us directly – we love to hear from you!
- Do you offer health plans for my pet?
We offer a range of health plans to help you save and spread the cost of routine healthcare with simple monthly direct debits. Click here for more information.
- What healthcare services can we provide?
We offer a full range of services, from microchips to major operations. For hamsters to mountain lions, we offer a full range of veterinary services.
- When are appointments available?
We are open 7 days a week, with appointments available from 9am - 7pm on weekdays, 9am - 6pm on Saturdays, and 10:30am – 3.30pm Sundays.
- When would I need to pay for my pet’s consultation or treatment?
You’ll need to pay for your pet’s treatment or consultation at the time of your appointment or on discharge after a procedure. Our team are always happy to discuss pricing and treatment options and provide estimates in advance of any treatment for your pet. We also provide the prices of our most frequently used services and treatments on our website.
Our friendly team love meeting new patients (and their owners of course!)
Ready to book an appointment? Call us today on 01432 366 930 or request an appointment online.
Services
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DermatologyThe diagnosis and treatment of skin disorders in animals.
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Emergency coverEven if we are closed, we have your pet covered.
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Open 7 Days a WeekWe are open 7 days a week.
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Airway SurgeryAirway Surgery
Show more services
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AnaesthesiaGeneral anaesthetic enables us to perform many procedures kindly and safely for your pet.
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AquaticsAquatics
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BehaviouristThe Behaviourist approach to learning studied changes in behaviour that are caused by a person's direct experience of their environment, using the principles of classical and operant conditioning to explain them.
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Bereavement SupportMaking the decision to say goodbye to your pet is one of the toughest you’ll ever make. Pets provide us with unconditional love, friendship and comfort, so it is normal to have intense or conflicting emotions when it comes to euthanasia. At Vets4Pets we’re here for you and your pet for every step of your journey together.
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BiochemistryAllows an assessment of the functionality of a patients organs.
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Blood Pressure MonitorUsed to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.
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Blood TransfusionTreats many critically ill cats and dogs and our pioneering blood donor programme helps keep them alive.
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CardiologyCardiology
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Cruciate SurgerySurgery to repair damaged stifle ligaments.
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Dental X-RayUnlike humans, dogs need to be under general anesthesia for dental X-rays. Anesthesia is considered to be a safe procedure and will be performed after a general examination. It is tailored to the individual and your dog is continuously monitored during the dental exam.
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DentistryThe treatment and prevention of dental disease
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Digital X-RayDigital X ray equipment is available.
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Ear SurgeryEar Surgery service is available to keep your pet free from any infections.
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ECGECG is also available to keep your pet's heart healthy.
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Echocardiography (heart scans)Generates a 2D moving image of your pet's heart.
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Educational WorkshopsEducational workshops are held to create awareness.
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Exotic PetCan see a range of patients, from small animals through to reptiles.
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Fracture RepairOrthopaedic surgery to correct broken bones.
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Haematology – Blood testingAllows the assessment of a patient's blood and blood cells.
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Health PlansDesigned to cover all the regular pet care essentials such as vaccinations and flea and worm prevention, whilst saving you money.
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Hospital WardSuite of custom-built kennels for the housing and monitoring of in-patients.
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In house blood transfusionsIn house blood transfusions
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In-house LaboratoryA range of analytical tests and equipment to assist in the rapid diagnosis of illness.
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Isolation UnitA special ward to care for animals with contagious diseases.
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Locally OwnedThis practice is locally owned.
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MedicationMedication
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MicrochippingA microchip can help retrieve lost pets
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Nurse ClinicAppointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
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Nutritional AdviceAdvice and support for your pet's diet.
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Late Opening TimesLate Opening Times
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Operating TheatreAn operating theatre with gaseous anaesthetic facility for surgical procedures.
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OrthopaedicsSurgery of joints and bones.
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Platelet Rich PlasmaPlatelet-rich plasma is separated from your pet’s blood and injected into the pet’s damaged and inflamed joint.
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PrescriptionsWe can provide written prescriptions upon request.
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Rabbit Medicine and TestingRabbit Medicine and Testing
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Separate Cat & Dog Waiting AreasSeparate cat and dog waiting areas, designed to ensure your pet is kept in a comfortably stress free environment.
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Separated Dog & Cat Wards and Isolation UnitsSeparate cat and dog hospital wards, designed to ensure your pet is kept in a comfortably stress free environment.
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Small Mammal Medicine and SurgerySmall Mammal Medicine and Surgery
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Soft TissueSurgical procedures involving the soft tissues such as ears and skin.
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Stem Cell TherapyStem cell therapy can be used in the treatment of arthritis, fractures, and ligament injuries.
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Tonopen - Eye Pressure TestingMeasures eye pressure.
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UltrasoundGenerates 2-D moving images of your pet’s internal organs at work.
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Weight ClinicMonitoring clinic to help dogs and cats achieve optimal weights – both if they have been under or overweight
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X-RayGenerates digital 2D images of bones and internal organs.
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X-Ray & UltrasoundX-Ray & Ultrasound
Our practice prices
We are a locally owned practice and review our prices regularly to ensure we offer our clients the best value for money.
Our team are always happy to discuss pricing and treatment options and provide estimates in advance of any treatment for your pet. Please see below for the prices of our most frequently used services and treatments.
| Appointment | Price |
|---|---|
| Vet Consultation | £56.00 |
| Nurse Consultation | £46.00 |
| Written prescription fee | £16.00 |
| Spay (Female Dog) | From £306.00 |
| Castration (Male Dog) | From £230.00 |
One simple plan for all your pet's needsFrom vaccinations to face-to-face health checks and a free 24/7 vet helpline - our Complete Care Plan provides your pet with cost-effective preventative care for every life stage. Find out more here, or ask the practice team for details |
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| Appointment | Price |
|---|---|
| Vet Consultation | £56.00 |
| Written prescription fee | £16.00 |
| Nurse Consultation | £46.00 |
| Spay (Female Cat) | From £134.00 |
| Castration (Male Cat) | From £90.00 |
One simple plan for all your pet's needsFrom vaccinations to face-to-face health checks and a free 24/7 vet helpline - our Complete Care Plan provides your pet with cost-effective preventative care for every life stage. Find out more here, or ask the practice team for details |
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| Appointment | Price |
|---|---|
| Vet Consultation | £56.00 |
| Microchipping | From £10.00 |
| Written prescription fee | £31.00 |
| Nurse Consultation | £46.00 |
| Vaccination (Rabbit) | £90.00 |
| Spay (Female Rabbit) | From £170.00 |
| Castration (Male Rabbit) | From £137.00 |
One simple plan for all your pet's needsFrom vaccinations to face-to-face health checks and a free 24/7 vet helpline - our Complete Care Plan provides your pet with cost-effective preventative care for every life stage. Find out more here, or ask the practice team for details |
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Terms and Conditions
For further information on our pricing and details of what each appointment/treatment includes please contact the practice.
All Prices include VAT and are subject to change.
*1 General policy of this practice is to re-examine an animal on a regular basis. Our team will discuss the most appropriate re-examination frequency with you.
Health Plans
Complete Care Plan
Complete Care Plan - Dog & Puppy
Complete Care Plan
Complete Care Plan - Cat & Kitten
Complete Care Plan
Complete Care Plan - Rabbit
Out of hours
Inside Pets at Home
Brook Retail Park
Commercial Road
Hereford
Herefordshire
HR1 2BQ
Tel: Telephone: 01432 366 930
Our team provide an out of hours service for our registered patients.





