Let’s keep working together to stay safe

We’re committed to keeping you and our colleagues protected, please be respectful and considerate to each other​. Due to close proximity, please wear a face covering unless medically exempt. Contact us to hear about the latest safety measures at our practice or to discuss your pet care needs.

Lancaster Vets4Pets

Inside Pets At Home
Lancaster City Retail Park
Mellishaw Lane, Morecambe

Telephone: 01524 581346

Closed Now

Need emergency care? See out of hours information.

Opening Hours

  • Monday  - 
  • Tuesday  - 
  • Wednesday  - 
  • Thursday  - 
  • Friday  - 
  • Saturday  - 
  • Sunday Closed

Meet the team



Head Veterinary Surgeon


Read Emma bio

I joined Vets4Pets Lancaster as Lead Vet in May 2020. Previous to this I have been employed at a local small animal practice, an emergency out-of-hours as well as locuming at numerous small animal practices.

My main veterinary interests are; emergency medicine/surgery, animal behaviour and feline medicine. 

I have 2 rescue cats who came into a veterinary practice as strays- Bagel and Lily. I also have a crazy whippet called Bojack

Outside of work you can often find me in the Lake District with my vet husband hiking or open water swimming!

Sei Ming lee

Sei Ming

Veterinary Surgeon


Read Sei Ming bio

I qualified as a veterinary surgeon in July 2015 with a BVMS from University of Glasgow. Originally from the sunny Malaysia, I’ve lived in Glasgow for 5 years and recently moved down to Lancaster to join the new veterinary family. I am currently enjoying all aspects of veterinary medicine and the different challenges it brings each day. Outside work I enjoy reading, baking, playing piano and travelling.


Veterinary Surgeon


Read Claire bio

I graduated from Liverpool University in 2018. I spent my first two years based in Preston, at Vets4Pets on the New Graduate programme, which enabled me to continue my learning alongside other vets who graduated at the same time. I moved to Lancaster in 2020, in the middle of the COVID-19 pandemic, for a busier practice and a larger team and have enjoyed every minute of being here.

Outside of work I enjoy spending time with my two dogs (Kiwi, a 9year old Border Collie who is often tied to me, and Otto, a 2year old Golden Retriever, who is much more laid back and happier to stay at home most days). Together we take numerous trips to the beach, runs through town and various long walks into the Dales and the Lake District. I also have five cats – three of which were rescue’s from work. They are indoor and outdoor cats, and have free roam all day. The youngest pair are house cats currently, but the big three enjoy the outdoors at their own leisure and can often be found scaling the tree’s in the garden or lazing in the grass on warmer days.  

pip 2


Veterinary Surgeon


Read Pip bio

I graduated from Cambridge Vet school in 2003 and quickly found a love for general practice and in particular surgery. I owned a practice in Hertfordshire for 8 years before selling up and taking a break from practice to spend more time with family. The hills have called us for years and in 2020 I moved with my husband, daughter, crazy Tibetan terrier, 2 hand-reared ‘boss’ cats and 2 comical rats from flat East Anglia to Cumbria where we are surrounded by hills and lakes for many outdoor adventures. With this lifestyle change came a desire to be back in veterinary practice part time and, although return to practice in the midst of a pandemic has come with its own unique challenges, I have been welcomed into the Lancaster Vets4Pets team and am passionate about practicing as part of a caring and highly skilled team.

matt 2


Veterinary Surgeon


Read Matt bio

I graduated from Cambridge vet school in 2007 and lived the James Herriot lifestyle in the Peak District. Since 2009 I have only been treating pets, leaving the cows and sheep behind. I found myself enjoying dentistry, dermatology and feline medicine in particular. In 2021 I will start training for an advance qualification in small animal dermatology as you will often find me looking down the microscope. 

Outside of work I love to travel - I can usually be found on the ski slope, sunning myself in Singapore or on trips in the Australian outback. For now though I have resigned myself to cooking international cuisine or settling for a walk in the Peak District instead. 

ryan 2


Veterinary Surgeon


Read Ryan bio

Originally from sunny Malaysia, I graduated from the University of Edinburgh in July 2020 after 5 years of study and found my way into this wonderful practice. I have always had a calling for small animal veterinary medicine and enjoy that it is part of my job to make a change in people's lives by helping their loved ones. Outside of work, I enjoy cooking, taking naps and watching TV shows.


Veterinary Surgeon


Phyllis Pratt


Practice Owner & Veterinary Nurse


Read Phyllis bio

I qualified as a veterinary nurse in 2002 and have gained a variety of experience in small animal first opinion, emergency and referral centres. When I am not working I am being a mum to my ten year old son and due my second child in January. I also have two cats and five tortoises and enjoy caring for them very much. I feel privileged to be a partner of this practice, my main role here is practice manager but I still get to do a bit of nursing which will always be my passion.
Leah 2


Veterinary Nurse


Read Leah bio

Hello Everyone, I’ve been at Vets4pets since 2014. Prior to my nursing I completed an Animal Management course before going on to Train as a Veterinary nurse at Myerscough college. I started my placement at a Veterinary 24 hour hospital before moving on to finishing my training with Vets4pets. I qualified as a RVN in Winter 2017 and must say it feels a privilege to be in this profession caring for all your amazing furry family members. I spend most of my spare time with my two dogs Isaac and Petal, in particular at hydrotherapy with Isaac the oldest of the two. Within my nursing I particularly enjoy theatre nursing and have an interest for orthopaedics and rehabilitation (I have a soft spot for the golden oldies). 

Bethany Acton


Veterinary Nurse


Read Bethany bio

Hi everyone, I am Beth and I have been a graduated RVN since July 2014. Vets4Pets is my first real job and I have really enjoyed working with the team, clients and their animals along with cuddling all the in-patients. I have recently moved to Preston with my husband and our dogs, Jazz and Archer. We are expecting our first child who will be with us in June 2021. In my spare time, I like to go shopping, going out to places with my friends and their fur babies.



Louise hughes nurse.JPG


Veterinary Nurse


Read Louise bio

Hello Everyone, I’m Louise and I’ve been lucky enough to be part of the Vets 4 Pets team for over five years. I have three mischievous cats, who are forever causing trouble. I love riding my horse Rosie, going out running and spending time with friends and family including my two wonderful daughters. I am extremely grateful to work as part of such a compassionate and caring team and I love forming bonds and connecting with my clientele whether it’s new faces or old.

claire D


Veterinary Nurse


Read Claire bio

Hi, my name is Claire. I graduated as an RVN in October 2020 after 3 years of training on the FdSc degree course at Myerscough college. I am currently working towards a BSc (Hons) along side working here at Lancaster Vets4Pets. I love everything that my job entails. When I am not working I love nothing more than being outdoors with my 2 crazy spaniels.



Veterinary Nurse

Read Steffani bio

Hello I'm Steffani! I started at Vets4Pets in June 2015 as an animal nursing assistant and progressed to study as a veterinary nurse. I recently received the wonderful news, after many exams, that I have now qualified! I am now waiting for my veterinary nurse registration. I have a spotty monster (Dalmatian) called Holly and a bread thief (Cat) called Nile. 

When I am not working, I will be out and about walking Holly with friends and family, catching up on many TV shows, reading a book or learning sign language!



Student Veterinary Nurse

Read Emily bio

Hi my name is Emily! I'm Currently in my last year of training to be a veterinary nurse and I'm loving it! Its always so rewarding being able to nurse animals back to health. I have my own gorgeous cat called George and spend my free days going on long walks and spending time with friends and family

Catherine Steen


Client Care Manager

Read Catherine bio

Hi everyone my name is Catherine and I'm the client care manager here at Vets4Pets Lancaster. Originally from the Lake District but I have lived here in Morecambe for over 15 years now. I live with my partner and have  4 funny children and a crazy yorkshire terrier called Buster. If that wasn't enough I decided to return to work and this role was the perfect one for me. I have many favourite animals including guinea pigs,dogs  and meerkats - not just because of the adverts though! I love working here, in a practice where everyone is so passionate about what they do. I have seen many wonderful animals come an go here including some unusual ones too. I look forward to seeing you here at vets4pets and promise a warm welcome for you and your pets.


Client Care Advisor

Read Lucy bio


My name is Lucy. I've been lucky enough to be a part of the Vets4Pets team for a little while now and it's the greatest team I've been a part of.

I'm originally from London, but I've lived in Lancaster now for 11 years. I live with my husband and our two animals; a lovely moggie called Rioja, and our scruffy dog Rufus. I have loved every minute of living in Lancaster and it has been made all the better since starting a job I absolutely love. Plus the added bonus of getting to meet all the lovely animals that come into the practice. 



Client Care Advisor

Read Fran bio

Hi my name is Fran, I am privileged to work with a great team here at Vets4Pets. I have a Chihuahua named Macy and a husband of many years.

Since I don't have any favourite animal, all kinds are loved (but not 8 legged ones), there will be a warm welcome for all clients and their pets.


Client Care Advisor



Practice Administrator

Read Debs bio

Hi my name is Debs, I joined the very lovely and ever so slightly bonkers Vets4Pets Lancaster team in November 2020.

I worked as a veterinary nurse for many years with an interest in dog behaviour. 

Its 13 years since I last worked in a practice, as I took time off to raise my two daughters, but I feel like I've come home.

I have a dog, cat, snake and hamster at home, but if it was up to my daughters we would have a lot more!

I look forward to meeting you and your pets in practice and treating them like they were my own.

Vets4Pets Lancaster is committed to bringing you affordable, high quality care via a modern, well equipped practice, including a lab, pharmacy, digital x-ray and ultrasound. Plus, on site car parking too!

The friendly team can't wait to meet all of their new clients!



  • Emergency cover
    Even if we are closed, we have your pet covered.
  • Operating Theatre
    An operating theatre with gaseous anaesthetic facility for surgical procedures.
  • Separate Cat & Dog Wards
    Separate cat and dog hospital wards, designed to ensure your pet is kept in a comfortably stress free environment.
  • Isolation Unit
    A special ward to care for animals with contagious diseases.

Show more services

  • Blood Pressure Monitor
    Used to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.
  • Ultrasound
    Generates 2-D moving images of your pet’s internal organs at work.
  • Biochemistry
    Allows an assessment of the functionality of a patients organs.
  • Haematology
    Allows the assessment of a patient's blood and blood cells.
  • In-house Laboratory
    A range of analytical tests and equipment to assist in the rapid diagnosis of illness.
  • X-Ray & Ultrasound
    X-Ray & Ultrasound
  • Pet Passport
    Trained Official Veterinarian vets to issue Pet Passports, Fit to Fly letters and rabies serology tests.
  • Nurse Clinic
    Appointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
  • Hospital Ward
    Suite of custom-built kennels for the housing and monitoring of in-patients.
  • Acupuncture
    Acupuncture has evolved from the ancient art of placing needles into particular locations on the body in order to alleviate pain, improve recovery rates and increase resistance to disease. It has been practised by the Chinese and other Eastern cultures for thousands of years and may be used to treat a wide variety of illnesses in people and animals.
  • Open 7 Days a Week
    We are open 7 days a week.
  • Dentistry
    The treatment and prevention of dental disease

Practice tour

Practice accreditations


Health Plans

Health Plan

Complete Care

From £8 a month
Complete peace of mind
Complete Care dog header

Health Plan

Complete Care Senior

From £17
A complete care plan for your 7+ year old pet's continued good health
senior dog outside in sun

Health Plans

Flea & Worm Pack

Protect your pet and your pocket!
dog in field

Health Plan


Just £99
Vac4Life is a preventative plan following primary vaccinations

Out of hours

Vets Now Preston
c/o Oakhill Veterinary Centre
Langley Lane
PR3 2J

Telephone: 01772 378764

Standard consultations before 9pm start from £179.00. Standard consultations after 9pm start from £230.50.

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