Loughborough Vets4Pets

328-330 Park Road
LE11 2HN
01509 238340 whatsapp/sms text 07897014618 Chat on WhatsApp

Closed Now

Need emergency care? See out of hours information.

Opening Hours

  • Monday  - 
  • Tuesday  - 
  • Wednesday  - 
  • Thursday  - 
  • Friday  - 
  • Saturday  - 
  • Sunday Closed

Parking and access information

Parking your car is easy at our surgery. We have parking outside the front on Park Road, or on-site parking at the back.  

Advanced services

At Vets for Pets, we have invested considerably in our team and kit to make a number of advanced services available to our clients. We also accept referrals from other practices.

Orthopaedics and fracture repair

Our veterinary team have undertaken advanced training to allow us to perform orthopaedic surgery in our practice. If your pet develops an abnormality involving their skeleton or joints, such as elbow dysplasia, a patella (kneecap) that gets stuck, or a torn cruciate ligament, an orthopaedic procedure may help them.

Read more

Meet the team

Luke Knowles

Dr Luke Knowles

Practice Director & Head Veterinary Surgeon


Read Dr Luke Knowles bio

I am the Director of Loughborough Vets4Pets. I qualified from the University of Bristol in 2003 with a degree in Veterinary Medicine and a degree in Zoology. I have worked in a variety of large and small animal practices across Leicestershire since qualifying and worked with cats, dogs, rabbits, cows, horses, sheep, pigs, alpacas, guinea pigs, chinchillas, marmosets and lots of other creatures. I started Loughborough Vets4Pets in 2013 and have greatly enjoyed working with the pets and people of Loughborough. I enjoy being a general practitioner and dealing with all sorts of pets and their different ailments. I do have a specific interest in treating skin and ear problems. And I have recently completed my post graduate surgery certificate and continue to increase my repertoire of complex orthopaedic and soft tissue surgery. This means we can offer more solutions for our patients without the need for referral. Working in partnership and transparently with our clients, to identify the best treatment plans and care is very important to me. 

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Dr Julie Glenister

Veterinary Surgeon


Read Dr Julie Glenister bio

Charlotte Hatton

Dr Charlotte Hatton

Veterinary Surgeon


Read Dr Charlotte Hatton bio

I joined the team of Veterinary Surgeons in February 2018. I graduated from University of Nottingham in 2014 . Prior to starting my role at Loughborough Vets4Pets I have had previous small animal experience at other vet practices in the East Midlands. At home, I have a border collie called Beau and a horse named Gamble. My outside interests include going for long walks with Beau, dining out and eventing my horse. My special interest at work is general medicine and what I enjoy most working at Loughborough Vets4Pets is working up cases and the contact with clients.

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Dr Joanne Hinsley

Veterinary Surgeon


Read Dr Joanne Hinsley bio

I graduated from Nottingham University in 2012. I have worked at this practice since September 2019. I have previously worked in general practice and at a practice with a specialism in exotic species. I really enjoy diagnostic imaging and working on internal medicine cases. I love interacting with my patients and their owners and helping them to feel better. Outside of work I enjoy walking, looking after my menagerie and horse riding.
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Dr Ben Morfitt

Veterinary Surgeon


Read Dr Ben Morfitt bio

Sam Dodd

Sam Dodd

Veterinary Nurse


Read Sam Dodd bio

I studied veterinary nursing and practice management at Harper Adams University and qualified in 2008, and to date have had 16 years of experience working in veterinary practice. I have a special interest in emergency nursing and have obtained a certificate in emergency and critical care. At home I have a dog called Millie and a cat named Bella (pictured). Outside of work I enjoy making the most of my time with my growing family as well as clay pigeon shooting and cinema trips.

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Carrianne Hunt

Veterinary Nurse


Read Carrianne Hunt bio

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Rachael Sims

Veterinary Nurse


Read Rachael Sims bio

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Leanne Dalton

Registered Veterinary Nurse

Read Leanne Dalton bio

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Jade Chenery

Registered Veterinary Nurse

Read Jade Chenery bio

I started at Vets4Pets Loughborough in January 2021 during my final stages of the Student Veterinary Nurse training at the College of Animal Welfare, after a career change from being a Marine Biologist. I have now passed my final exams and now a confirmed as a fully qualified Registered Veterinary Nurse.

I have just moved into our first home with my partner and our cat Suzi. I enjoy many aspects of nursing and am continually trying to build my skills and knowledge to provide the best care and advice for our furry patients and clients.

Outside of work I enjoy pottering in the garden, learning new crafts and seeing live music along with the odd DIY project around the house.

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Amiee Ball

Apprentice Veterinary Nurse

Read Amiee Ball bio

I’m currently a 2nd year student at Bottle Green College. I really enjoy inpatient care especially with the small exotics like guinea pigs. I have a degree in zoology and I am very passionate about conservation. I have been known to take home injured wildlife, especially birds, and rehabilitate them. I love to travel which has included volunteering in South Africa with penguins and sea birds. It’s here I met a veterinary nurse that encouraged me into practice. I have a cat called Ned and in my free time I enjoy walking my dog, Oscar. 




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Natalie Lord

Apprentice Veterinary Nurse

Read Natalie Lord bio

I started at Vets4Pets in August 2021 after finishing a degree in Animal Behaviour & Welfare at the Uni of Lincoln. After a year in practice as a Veterinary Care Assistant, I started my veterinary nursing training in September this year at bottle green.

I love all aspects of my job and although I am still learning about my specific interests and specialities, I love spending time looking after our ops patients in the kennels and seeing all the regular clients! I also find lab work very interesting. At home I have a family dog called Luther who is a Hungarian Vizsla who I spend lots of time entertaining! I enjoy travelling, eating out and spending time with family and friends.


Alex Morton

Veterinary Care Assistant

Read Alex Morton bio

Alex is one of our newest members of the team; joining the nursing team as our Veterinary Care Assistant in April 2023. Alex's own bio and pic to follow. 

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Joanna Carrington

Client and Team Care Manager

Read Joanna Carrington bio

I am the Client and Team Care Manager at Loughborough Vets4Pets and was brought on board to support Luke with the non-clinical aspects of running the Practice. I am married to Luke, the Director of the Practice. My role includes quality assurance management, dealing with and reviewing client feedback and complaints, health and safety, looking after the Practice team and dealing with staffing matters such as recruitment, inductions, practice protocols and supporting colleagues in accessing training and development in their roles. What I enjoy most about working at Loughborough Vets4Pets is being part of a great Practice team, and having an integral role in finding ways to continuously improve the business. My outside interests include keeping fit, dining out and going for country walks with my family and our new puppy, Drift.

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Senior Client Care Advisor

Read Linda bio

I have been part of the Client Care Team since December 2015 and now lead the team, supporting our newest Client Care Advisors and helping drive improvements in customer service and client care. I also continue to run the provision of our insurance claims recovery service. Outside work I have a dog, Vera, as seen in my pic. I enjoy spending time with my grandchildren and being part of a dance group. The thing I most enjoy about working at Loughborough Vets4Pets is being part of a caring team, and no two days are the same.

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Client Care Advisor

Read Chelsea bio

I joined the Client Care Team in December 2017. At home I have two cats called Lynx and Peanut, and some tropical fish. I enjoy socialising with friends, watching films, old school gaming and going away on overnight fishing trips. The thing I most enjoy about working at Loughborough Vets4Pets is the cuddles I get with all the animals and meeting different types and breeds of pet.

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Client Care Advisor

Read Emma bio

I have worked in the veterinary industry for a few years, and joined Loughborough Vets4Pets Client Care Team in August 2021. I have lived in Loughborough for most of my life, and have a degree in BSc Animal Behaviour as I am very passionate about animals. I enjoy working at the Practice and being part of such a great team, of which I am the Mental Health Workplace Responder. Outside of work I have a cat called Smudge who enjoys waking me up in the mornings, and my hobbies include arts and crafts, reading and going on new adventures.

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Client Care Advisor

Read Chanon bio

I joined Loughborough Vets4Pets' team in August 2022. In the short time I have been here I have learnt so much and still learning everyday! My favourite thing about my job so far is seeing so many different pets everyday and being the first and last person they see in practice, always with a smile on my face. 
Outside of work I live with my partner, two young sons and our dog Mabel. I enjoy long dog walks, socialising with friends and family and binge watching all the best new series and movies on Netflix. 


Client Care Advisor

Read Kat bio

Please welcome Kat when you visit the Practice; she is the newest member of our client care team only starting at the end of July 2023. Kat's pic and bio to follow.

We are committed to bringing you affordable, high quality care via a modern, well equipped Practice, including a lab, pharmacy, digital x-ray, ops theatre, endoscopy and ultrasound. We pride ourselves on offering excellent customer service and communicating as effectively as we can to provide you and your pet(s) with the best treatment options. Our friendly and caring team can offer everything from vaccinations through to orthopaedic surgery and everything in between.

We have recently been re-awarded  RCVS accreditation as part of their Practice Standards Scheme. And we have a Blue Paw Award with VOA (Veterinary Osteo-arthritis Alliance), for best practice in Canine Osteoarthritis (OA) Management. 

Luke, the Director of the Practice has studied for and passed his post graduate surgery certificate and is very happy to accept 2nd opinion referrals for any orthopaedic / surgical needs that your pets may have.

Nurse Clinics

We have an experienced and well-trained nursing team dedicated to providing the right care to your pet(s) and up to date advice to help prevent ill-health. Our nurses offer professional clinics in the following areas:-

  • Puppy & Kitten Clinics: A clinical exam and a chance to ask any questions you have to make sure your pet has everything it needs for the best start in life.
  • Flea & Worm Clinics: Get your pet weighted and discuss parasite prevention. You’ll get a tailor made anti parasite plan that suits your pet.
  • Dental Checks: A dental check by a nurse may be advised in order to assess the condition of your pet’s teeth prior to a dental procedure.
  • Weight Clinics: Advice on how much and what to feed your pet and a check for other reasons why they are not losing or gaining weight. You’ll leave with a tailor made diet plan.
  • Senior Clinics (dogs 8+ & cats 10+): Monitor your pet’s health as they age with expert advice and support on how to keep your senior healthy and happy for longer.

We offer preventative health care plans on an annual term, that offer great value for money, with discounted products and services, including the nurse clinics listed above. 

If you would like more information about our veterinary services and/or our preventative health care plans please phone 01509 238 340 to speak with one of our Client Care Advisors. 



  • Emergency cover
    Even if we are closed, we have your pet covered.
  • Anaesthesia
    General anaesthetic enables us to perform many procedures kindly and safely for your pet.
  • Bereavement Support
    Making the decision to say goodbye to your pet is one of the toughest you’ll ever make. Pets provide us with unconditional love, friendship and comfort, so it is normal to have intense or conflicting emotions when it comes to euthanasia. At Vets4Pets we’re here for you and your pet for every step of your journey together.
  • Biochemistry
    Allows an assessment of the functionality of a patients organs.

Show more services

  • Blood Pressure Monitor
    Used to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.
  • Cruciate Surgery
    Surgery to repair damaged stifle ligaments.
  • Dentistry
    The treatment and prevention of dental disease
  • Digital X-Ray
    Digital X ray equipment is available.
  • Ear Surgery
    Ear Surgery service is available to keep your pet free from any infections.
  • ECG
    ECG is also available to keep your pet's heart healthy.
  • Electrolyte
    Enables the assessment of critical blood chemicals such as sodium and potassium.
  • Endoscopy
    Enables us to capture real-time images of internal organs and structures using an endoscope.
  • Fracture Repair
    Orthopaedic surgery to correct broken bones.
  • Haematology – Blood testing
    Allows the assessment of a patient's blood and blood cells.
  • Health Plans
    Designed to cover all the regular pet care essentials such as vaccinations and flea and worm prevention, whilst saving you money.
  • Hospital Ward
    Suite of custom-built kennels for the housing and monitoring of in-patients.
  • In house blood transfusions
    In house blood transfusions
  • In-house Laboratory
    A range of analytical tests and equipment to assist in the rapid diagnosis of illness.
  • Isolation Unit
    A special ward to care for animals with contagious diseases.
  • Locally Owned
    This practice is locally owned.
  • Medication
  • Microchipping
    A microchip can help retrieve lost pets
  • Nurse Clinic
    Appointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
  • Nutritional Advice
    Advice and support for your pet's diet.
  • Late Opening Times
    Late Opening Times
  • Operating Theatre
    An operating theatre with gaseous anaesthetic facility for surgical procedures.
  • Orthopaedics
    Surgery of joints and bones.
  • Oxygen Chamber
    Enables us to provide supplemental oxygen when needed.
  • Pet Passport / Animal Health Certificate
    Trained Official Veterinarian vets to issue Pet Passports, Fit to Fly letters and rabies serology tests.
  • Prescriptions
    We can provide written prescriptions upon request.
  • Separate Cat & Dog Wards
    Separate cat and dog hospital wards, designed to ensure your pet is kept in a comfortably stress free environment.
  • Soft Tissue
    Surgical procedures involving the soft tissues such as ears and skin.
  • Ultrasound
    Generates 2-D moving images of your pet’s internal organs at work.
  • Weight Clinic
    Monitoring clinic to help dogs and cats achieve optimal weights – both if they have been under or overweight
  • X-Ray
    Generates digital 2D images of bones and internal organs.

Practice accreditations

  • RCVS accreditation EDITED
  • Small_Animal_Practice
  • Cat Friendly Clinic Logo Silver (1)



Puppy & Kitten Pack

Just £70!
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Health Plans

Health Plan

Complete Care Junior

From £15* per month
Expert veterinary care, plus lots of support and tailored advice for your puppy or kitten, in an affordable and convenient way

Health Plan

Complete Care

From £8* per month
Save over £300† on routine healthcare
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Health Plan

Complete Care Plus

From £19* per month
Our most comprehensive plan for dogs and cats

Health Plans

Flea & Worm Pack

Protect your pet and your pocket!
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Out of hours

Park Veterinary Group, Glenfield
162 Dominion Road

Telephone: 0116 231 1635

Out of hours consultation fees- Consultation before midnight £200, consultation after midnight £250, non-member Practice consultation anytime £350 midnight £175 After midnight £225. Small furries - £87 Non-Practice Member Client £287

Safe collection of medication available

We are now able to offer safe collection of your pet’s medication and flea and worm preventative medications. Please contact us to find out more.