Poole Holes Bay Vets4Pets

Inside Pets at Home
Wessex Gate Retail Park
Broadstone Way
BH15 3TE

Telephone: 01202 677 675

Opening hours

Saturday  - 
Monday  - 
Tuesday  - 
Wednesday  - 
Thursday  - 
Friday  - 
Saturday  - 
Sunday  - 

Meet the team

Poole Surgery Background - Copy

Dan Makin

Joint Venture Partner & Veterinary Surgeon


Read Dan Makin bio

My name is Dan and I am the Joint Venture Partner here at Vets4Pets Poole Holes Bay. I am delighted to welcome you to our page and hopefully to my clinic. I am privileged to work with an amazing group of vets, nurses and receptionists to offer 'top notch' care for all our patients. I am originally a northern boy from Manchester and moved to Poole in 2009. I love it here! I qualified from Glasgow University in 2003 and since then have spent time working in mixed, equine, and small animal practice.

I lived in New Zealand for two years working in a large equine hospital before returning to the UK to take up full time work as a small animal vet. In 2019 I completed the RCVS Certificate in Advanced Veterinary Practice in Small Animal Medicine. I have a real interest in medical conditions affecting cats and dogs with a special interest in hormonal disease and gastrointestinal conditions.

I have a keen interest in the veterinary profession and am passionate about creating a good workplace for my team to work in and helping the profession as a whole improve on this through my membership of several diversity and inclusion working groups.

I live in Poole with my partner and my cat Milo and our gigantic dog, Hudson, I think Hudson is well known to many clients as he comes to work with me sometimes.


Alfonso Candenas

Veterinary Surgeon


Will Hardyman

Veterinary Surgeon


Rachel Tucker

Veterinary Surgeon


Holly Broadhead

Veterinary Surgeon


Sara Cavaller

Veterinary Surgeon


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Sara has been a member of the practice team for over 15 years and works on alternate Saturdays.    Sara is originally from Spain and has lived in the UK for many years now.  

Sara has two children and 3 degus and isn't sure which keeps her most busy!!

Sara has a keen passion for preventative medicine and also has special interest in little furries (rabbits, hamsters, guinea pigs etc)

Outside the practice Sara enjoys singing and going for long walks foraging for tasty bits for her three degus!!

Andy Morris

Veterinary Surgeon


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Andy is a very familiar face in the practice and we are delighted that we are able to offer advanced orthopaedic treatment and diagnosis through Andy's skill and expertise.

Andy is a self-employed mobile orthopaedic veterinary surgeon and has been friends with Dan for many years.  

Andy has over ten years of experience in both first opinion and referral practice. At the PDSA he advanced to senior veterinarian and became a successful clinical team leader. He was in the first cohort to achieve the CertAVP(GSAS).

Andy is also an RCVS recognised Advanced Practitioner in Small Animal Surgery

In 2011 he left the UK to work at James Cook University in North Queensland. He then completed an extended internship at an orthopaedic and neurosurgical referral practice in the UK and is now studying towards the RCVS Diploma in orthopaedics.

I am also on the Editorial Board of the open access, EBVM journal Veterinary Evidence, which is published by RCVS Knowledge.

Vikki Naylor

Practice Manager


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Vikki has been at the practice since 1999. She is a practice manager and enjoys the variety of the job on a daily basis, doing both nursing and management! 

She has a cat called ‘Squishy Monkey’ who is very crafty! She is also the main driver of the ambulance which is pink so you cannot miss it! In her spare time, she likes socialising and reading.

Jeni Wood

Registered Veterinary Nurse


Tara Peaty

Registered Veterinary Nurse


Vicky Effemy

Registered Veterinary Nurse


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Vicky has been at the practice since 2010. She is close to completing her veterinary nurse training and aims to be a registered veterinary nurse by the end of 2016. She enjoys in-patient care, critical care nursing and cuddling all fluffy animals!

She has a German shepherd called Martha and two cat protection league cat’s called Millie and Mogwai. In her spare time, she has a feral son to keep her busy! And enjoys walking and being outdoors.

Claire Montgomery

Registered Veterinary Nurse


Miranda Cockerill

Student Veterinary Nurse

Read Miranda Cockerill bio

Miranda has been at the practice since 2013, she was an animal care assistant and is now started her veterinary nurse training in 2016 and is aiming to qualify and complete her training. She has a keen interest in exotic species such as bearded dragons and enjoys assisting in animal recovery.

She has three Staffordshire bull terriers, a rabbit, two degus, a corn snake and two bearded dragons to keep her busy! In her spare time, she enjoys walking the dogs, kick boxing and reading.

Jenny Fox

Student Veterinary Nurse

Victoria Stowers

Practice Manager


Read Victoria Stowers bio

Vicky has been at the practice since 2003, working her way up to obtaining her full nursing qualification in 2009, along with her A1 student vet nurse assessor qualification. 

Vicky is now a practice manager and enjoys having cuddles with in- patients and enjoys anaesthetics.

Chloe Whiteman

Veterinary Care Assistant

Read Chloe Whiteman bio

Chloe has recently joined the practice in 2016. She enjoys general procedures and maintaining welfare standards of all animals that come into the surgery. She has a labradoodle called Bracken, two rabbits called Pepper and Emily and a leopard gecko called Hercules. 

She wants to study a degree or an apprenticeship in veterinary nursing in the near future! In her spare time, she likes to be outdoors and let her labradoodle run loose!

Helen Starmer

Client Care Advisor

Read Helen Starmer bio

Helen has been a key member of the reception team for over 7 years and previously has spent most of her working career working in administration.  

Helen loves her job and feels it provides a great combination of fun through the regular interaction with clients and their fur babies (the admin bits are also fun!!)

Helen is married with two children and two grandchildren.  

Helen has been adopted by ten dogs over the years with each one bringing joy and its own special memories to Helen, and who wouldn't want to be looked after by such a delightful person!

Fiona Bennett

Client Care Advisor

Read Fiona Bennett bio

Fiona has been working for the practice since 2014. Fiona enjoys reception work and especially enjoys puppy and kitten cuddles! 

She has two cats called Urkel and Nigel as well as a Degu named Simon that she rescued from a garage! In her spare time she enjoys going to the gym, running, cross stitching and being with family and friends.

Jane Ayles

Client Care Advisor

Kelly Carroll

Client Care Advisor

Ollie Gamlin

Client Care Advisor

Vets4Pets Poole Holes Bay is committed to bringing you affordable, high quality care via a modern, well equipped practice, including a lab, pharmacy, digital x-ray and ultrasound. Plus, on site car parking too!

The friendly team can't wait to meet all of their new clients!



  • Emergency cover
    Even if we are closed, we have your pet covered.
  • Orthopaedics
    Surgery of joints and bones.
  • Operating Theatre
    An operating theatre with gaseous anaesthetic facility for surgical procedures.
  • Digital X-Ray
    Digital X ray equipment is available.

Show more services

  • Isolation Unit
    A special ward to care for animals with contagious diseases.
  • In house blood transfusions
    In house blood transfusions
  • Endoscopy
    An endoscope is a long tube connected to a light source and video camera that sends real time images to a television screen for viewing. Endoscopy is the use of an endoscope within internal structures and organs of the body. The endoscope can be inserted through natural openings such as the mouth, nose or rectum to reach the structure of interest.
  • Oxygen Chamber
    Enables us to provide supplemental oxygen when needed.
  • Echocardiography (heart scans)
    Generates a 2D moving image of your pet's heart.
  • Blood Pressure Monitor
    Used to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.
  • Ultrasound
    Generates 2-D moving images of your pet’s internal organs at work.
  • Biochemistry
    Allows an assessment of the functionality of a patients organs.
  • Haematology
    Allows the assessment of a patient's blood and blood cells.
  • Tonopen (measures eye pressure)
    Tonopen (measures eye pressure)
  • In-house Laboratory
    A range of analytical tests and equipment to assist in the rapid diagnosis of illness.
  • X-Ray & Ultrasound
    X-Ray & Ultrasound
  • Weight
    Monitoring clinic to help dogs and cats achieve optimal weights – both if they have been under or overweight
  • Stem Cell Therapy
    Stem cell therapy can be used in the treatment of arthritis, fractures, and ligament injuries.
  • Soft Tissue
    Surgical procedures involving the soft tissues such as ears and skin.
  • Prescriptions
    We can provide written prescriptions upon request.
  • Health Plans
    Designed to cover all the regular pet care essentials such as vaccinations and flea and worm prevention, whilst saving you money.
  • Pet Passport
    Trained Official Veterinarian vets to issue Pet Passports, Fit to Fly letters and rabies serology tests.
  • Oncology
    Medical care of cancer.
  • Nutrition
    Advice and support for our pet's diet.
  • Nurse Clinic
    Appointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
  • Locally Owned
    This practice is locally owned.
  • Hospital Ward
    Suite of custom-built kennels for the housing and monitoring of in-patients.
  • Home Visits
    If you can’t make it us, we will come to you. We offer routine home visit for pets who don’t like to leave the house or clients who are unable to visit us. (Additional costs may occur)
  • Groom Room
    Grooming services available for your pet.
  • Fracture Repair
    Orthopaedic surgery to correct broken bones.
  • Exotic Pet
    Can see a range of patients, from small animals through to reptiles.
  • Open 7 Days a Week
    We are open 7 days a week.
  • Dentistry
    The treatment and prevention of dental disease

Practice accreditations

  • RCVS accreditation EDITED

Health Plans

Starter pack protection

Best Start in Life

Our Best Start in Life starter pack includes everything they'll need from a veterinary perspective to grow up happy and healthy, from a microchip to their first vaccinations.

Health Plan

Complete Care

From £8 a month
Complete peace of mind
Complete Care dog header

Health Plan

Complete Care Senior

From £17
A complete care plan for your 7+ year old pet's continued good health
senior dog outside in sun

Health Plans

Flea & Worm Pack

Protect your pet and your pocket!
dog in field

Health Plan


Just £99
Vac4Life is a preventative plan following primary vaccinations

Out of hours

Emergency Vet Care
101 North Road
BH14 0LT

Telephone: 01202 382 843

Fees start from: £120

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