Vets4Pets St Austell

Inside Pets at Home
Pentewan Retail Park
Pentewan Road
St Austell
PL25 5BU

Telephone: 01726 626820

Opening hours

Thursday  - 
Monday  - 
Tuesday  - 
Wednesday  - 
Thursday  - 
Friday  - 
Saturday  - 
Sunday  - 

Out of hours

Contact us

Telephone: 01726 626 820

If your pet should require emergency treatment outside our normal opening hours please contact the surgery for more information on: 01726 626 820

Meet the team

Terry Glen

Terry Glen

Practice Owner & Veterinary Surgeon


Read Terry Glen bio

My name is Terry and I am a vet at Vets4Pets in St Austell, Cornwall. I am very proud of our incredible clinic; we have all the latest equipment including a digital xray machine, ultrasound and so much more! I graduated from Onderstepoort, University of Pretoria in South Africa in 2 and one of my first jobs as a vet (15 years ago!) was here in St Austell. I loved the area so much that it has long been a dream of mine to return. I love how challenging being a vet can be with something different to deal with every day, helping pets and their owners as best I can.

Leonor Correia

Veterinary Surgeon


Read Leonor Correia bio

I completed my veterinary degree at the UTAD (Portugal) in December 2014 with a master thesis at NCSU (North Carolina, USA). Soon after, I started working at INEMVET, a Veterinary Hospital in Olhão (Algarve, Portugal). I moved to the UK in February 2017 and on the 1st of March I joined the Vets4Pets team in St. Austell. I’m currently studying towards a post graduate certificate in Small Animal Internal Medicine. Beyond my daily veterinary activities, I enjoy doing all kinds of sporting activities, exploring the outdoors, reading and going to the cinema. At my parents’ house in Portugal, I have two dogs: one Rafeiro Alentejano called Cortês, who loves to dig holes and a German Shepherd called Sissi, who loves to eat.
vic photo

Vic Haymes


Read Vic Haymes bio

I qualified as a Veterinary Nurse in 1997 and moved from Cornwall to London to gain as much varied experience as possible. I spent time working in many different environments, including small sole charge practices, large charity hospitals and second opinion veterinary referral centres. In 2003 I returned home to Cornwall and took a position of Head Nurse in a large busy veterinary hospital where my passion for managing a happy productive team was ignited. I joined Vets4Pets as Manager in September 2018 where I am working towards obtaining the Royal College Of Veterinary Surgeons General Practice higher level of practice standards. I have a slightly crazy cat named Indie.
lorna and luna

Lorna Hewlett

Registered Veterinary Nurse

Read Lorna Hewlett bio

I joined the practice in October 2017 after making a big move down from London. I completed my training and became a Registered Veterinary Nurse (RVN) in 2011. Since then, I have gone on to complete the ISFM feline friendly diploma and have encouraged all staff to embrace the cat friendly handling techniques.

Emily Ramsden

Registered Veterinary Nurse

Anna (2)

Anna Ryland

Client Care Advisor

Read Anna Ryland bio

I joined the practice in May 2018, I have developed a passion for animals from a young age and persuaded a career in the Equine Industry for many years. I have wanted a new challenge and I'm excited to start my new venture at Vets 4 Pets St Austell. I look forward to meeting clients and their four legged friends. I'll ensure to offer the best possible care. In my spare time I enjoy outdoor adventures with my young family together with our little dog 'Frankie' the Jack Russell.

Sharon Hutton

Client Care Advisor

Read Sharon Hutton bio

Having moved down from London in 2017 and leaving a job I had enjoyed for 14 years, I was lucky enough to be offered a position here at Vets 4 Pets. I am loving my time here as I do not currently have a pet at home, so I can enjoy all the lovely pets that come in each day. I love reading, knitting and look forward to lots of walks when my next furry family member finds me.
ellie vets4pets

Ellie Shepherd

Client Care Advisor

Read Ellie Shepherd bio

I joined the practice in May 2018. I have grown up in a dog loving family and always had a spaniel by my side growing up. I now have 2 Cocker Spaniels of my own - "Honey" and "Mr.Boots". I started my career with animals at a boarding kennel, and later trained as a dog groomer and run a successful business for 4 years. I am now looking forward to furthering my working life in the veterinary world. When I am not at work I am probably on an adventure on a beach somewhere in Cornwall with my family and dogs, or watching rugby!
St Austell V4P Vicki Glen (1)

Vicki Glen

Practice Manager

Read Vicki Glen bio

My husband, Terry and I moved to the UK from South Africa at the start of 2015, together with our two young children, Scott and Mia. 

After 15 years in a corporate career in operations management and administration, my life is now completely different. We are living our dream in a lovely seaside village in Cornwall. 

Being Practice Manager here at St Austell Vets4Pets is a whole new challenge for me, but I thoroughly enjoy the interaction with our new clients, the friendly people of St Austell, and meeting their pets. 

We are a family owned business, and understand how important the best possible level of care is for your furry family members.

Vets4Pets St Austell is committed to bringing you affordable, high quality care via a modern, well equipped practice, including a lab, pharmacy, digital x-ray and ultrasound. Plus, on site car parking too!

The friendly team can't wait to meet all of their new clients!



  • Emergency cover
    Even if we are closed, we have your pet covered.
  • Orthopaedics
    Surgery of joints and bones.
  • Operating Theatre
    An operating theatre with gaseous anaesthetic facility for surgical procedures.
  • Isolation Unit
    A special ward to care for animals with contagious diseases.

Show more services

  • Blood Pressure Monitor
    Used to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.
  • Ultrasound
    Generates 2-D moving images of your pet’s internal organs at work.
  • Biochemistry
    Allows an assessment of the functionality of a patients organs.
  • Haematology
    Allows the assessment of a patient's blood and blood cells.
  • In-house Laboratory
    A range of analytical tests and equipment to assist in the rapid diagnosis of illness.
  • X-Ray
    Generates digital 2D images of bones and internal organs.
  • Health Plans
    Designed to cover all the regular pet care essentials such as vaccinations and flea and worm prevention, whilst saving you money.
  • Nurse Clinic
    Appointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
  • Hospital Ward
    Suite of custom-built kennels for the housing and monitoring of in-patients.
  • Dentistry
    The treatment of diseases and other conditions that affect the teeth and gums, especially the repair and extraction of teeth and the insertion of artificial ones.



Scale and Polish for £99

Help your pet’s teeth shine!
dog with stick

Health Plans

Health Plan

Complete Care

From £8 a month
Spread the cost of preventative healthcare and save money
Complete Care

Health Plan

Complete Care Senior

From £17
A complete care plan for your 7+ year old pet's continued good health
senior dog outside in sun

Starter pack protection

Best Start in Life

Our Best Start in Life starter pack includes everything they'll need from a veterinary perspective to grow up happy and healthy, from a microchip to their first vaccinations.

Health Plans

Flea & Worm Pack

Protect your pet and your pocket!
dog in field

Health Plan


Just £99
Vac4Life is a preventative plan following primary vaccinations

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