Cookies Policy

Last updated: 12/06/2019

We recommend that you read this Cookie page in full to ensure you are fully informed. However, if you only want to access a particular section of this Cookie page, then you can click on the relevant link below to jump to that section.

What are Cookies?

Cookies are tiny text files that are placed on your computer when you visit a website.  They are used for a number of reasons, e.g. to count visitors to a site, help you fill in forms, help content load quickly, or let website owners know which pages are most popular.

Our Cookies

We use cookies to allow the site to work for you, to improve your user experience, and to provide us with information about how our site is used. Here is a list of the cookies that we use:

Cookie Name Lifetime Cookie Purpose

ASP.NET_SessionId

Session – the cookie is deleted when you close your browser

This cookie assigns your browsing session an anonymised unique ID whilst browsing our website.  The cookie is strictly necessary in order for our website to work properly.  No personal data is stored in the cookie, and it is deleted once you close your browser.

__cfuid

1 year from creation

This cookie recognises your individual computer in circumstances where e.g. you log on from a shared network.  No personal data is stored in the cookie, and the cookie cannot link to any user ID in your web application.  The cookie also remembers when your computer has visited our site before, and allows pages you previously visited to load faster.

EPiForm_BID

90 days from creation

[David to query what this cookie does – its description appears to be identical to EPiForm_VisitorIdentifier]

EPiForm_VisitorIdentifier

90 days from creation

When you submit a form on our website, e.g. to register for an appointment, this information is stored in a cookie.  Our website host receives this information and then forwards it onto us before automatically deleting it 90 days after the form was submitted.  Without this cookie, you will be unable to submit forms on our website.

EPiForm_{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxx}:{xxxxx}

90 days from creation

If you start filling out a form on our website and then leave the page, this cookie allows the form to remember the details you previously filled in when you return.  This will only be the case for 90 days, after which the cookie will be deleted.  This cookie is intended to help with the functionality of the site, and to assist your user experience.

EPI-MAR-{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxx:xx}

Variable (variable according the test). Typically optimization tests are short-lived (such as one week).

Occasionally, we may run a “test” on our website.  This might involve, e.g. creating two separate versions of a webpage to understand which version users interact with most.  The cookie is stored in order to remember which version you saw, and how you behaved in response.  The cookie is removed as soon as we’ve finished the test, and stores no personal information.

EPi:NumberOfVisits

1 year from creation

This cookie remembers the number of times you have viewed our site, which allows us to show you fresh content if you’re a frequent visitor.

_madid

1 year from creation

This cookie allows us to build anonymised profiles of users of our site who have a login.  This will help us to understand how many times users are logging in and using logged in features.

_hjClosedSurveyInvites

1 year from creation

This cookie is set when a visitor interacts with a survey invitation popup. It is used to ensure that the same invite does not re-appear if it has already been shown. This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown. 365 days

_hjDonePolls

1 year from creation

This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in.

_hjDoneTestersWidgets

1 year from creation Hotjar cookie. This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.

This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in. 365 days

_hjMinimizedTestersWidgets

1 year from creation

This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site

_hjIncludedInSample

1 year from creation

This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

_hjShownFeedbackMessage

1 year from creation

This cookie is set when a visitor minimizes or completes feedback. This is done so that the feedback will load as minimized immediately if they navigate to another page where it is set to show.

Universal Analytics (Google) _ga

_gali

_gat_UA-1036645-1

_gid

 

These cookies allow us to collect information about how users use our site.  We use the cookies to understand, e.g. how many people visit our site, how long they stay on each page, and which pages they visit.  This helps us to make improvements to the website.

You can read more about how Google safeguards your data here.

Facebook Pixel

 

This cookie allows us to measure the effectiveness of the advertising on our site.  It lets us know, e.g. what action users take after seeing adverts to help us understand whether our advertising is working.

Where Can I Get Further Information?

If you would like to understand more about cookies, you can find out more information at  www.aboutcookies.org and www.allaboutcookies.org.

Managing Cookies

You can see what cookies have been set using your browser.  Browser settings will also allow you to manage cookies, including through turning cookies off.  Please note that turning off certain cookies will mean that our site will not work properly – we have explained above which cookies are strictly necessary to make our site function.

To find out more information on how to manage cookies, please visit the link relevant to your browser:

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

This site uses cookies to store information on your computer in order to improve your experience. To find out more about the cookies this site uses, please see our cookie policy.