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Contact Vets4Pets

If you have any queries please feel free to contact our friendly team on the details below

If your enquiry is related to one of our vet practices, please telephone your local practice in the first instance. 

If you prefer to speak to a member of the support office Client Service team, please use the form below. Please note, only the registered owner of the pet may complete the contact form.

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Contact Form

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Joint venture partnerships

Joint Venture Partnership

If you are a vet or a nurse looking for a route to owning a brand new practice with the freedom to run it your way, without the large-scale capital outlay or lifestyle sacrifices that you might expect, visit our Vets4Pets partnership website for more information. 

Vets4Pets Partnership

Acquisitions enquiries

Acquisitions Enquiries

Contact us to find out how Vets4Pets Acquisitions can help you to sell or buy your business.

Acquisition Division

Property Enquiries

Property Enquiries

You can access our property website below. 

If you are a landlord or agent of a potentially suitable property, please contact our Property Team at

Visit Properties

General Enquiries

For other, non-practice specific enquiries please contact our central support office using the contact details below.   

Vets4Pets Limited 
Isambard House
Fire Fly Avenue

Support Office Telephone: 01367 820820

Support Office Map

Client Services

We take pride in delivering a high standard of client and patient care, but if you are unhappy with the recent service or treatment provided please contact a member the practice you are registered with and the Practice Director or Practice Manager will investigate your concerns. 

If you are dissatisfied with the outcome of the investigation, you may ask for a review of your concerns or you can refer your complaint to the Veterinary Client Mediation Service for mediation.

If you prefer to contact a member of the Client Services team at the support office, please reach them using the contact form above, by email, post or by telephone:

Client Services telephone: 0800 028 9660 

Client Services email:   

Our Client Services Team opening times are below: 

Monday to Friday: 08:00 - 20:00 
Saturday & Sunday: 09:00 - 17:00 
Bank Holidays: 09:00 - 17:00  

PLEASE NOTE: Client Services will be closed on Easter Sunday. 

Alternatively, you can contact client services by post:    

Client Services  
Vets4Pets Limited  
Isambard House
Fire Fly Avenue