Did you know we have expanded?

We have expanded, allowing us to further increase our services and care for the pets of Basildon and beyond. Our new facilities include dental x-ray.

Basildon Pipps Hill Vets4Pets

Inside Pets at Home
Pipps Hill Retail Park
Miles Gray Road
SS14 3AF

Telephone: 01268 288 045

Closed Now

Need emergency care? See out of hours information.

Opening Hours

  • Monday  - 
  • Tuesday  - 
  • Wednesday  - 
  • Thursday  - 
  • Friday  - 
  • Saturday  - 
  • Sunday  - 

Repeat Prescription Request

Request your prescriptions via our online form.

Meet the team

Kishor Mahind

Dr Kishor Mahind

Practice Owner & Veterinary Surgeon


Read Dr Kishor Mahind bio

I graduated in 1998 and since then have worked with small animals and horses in India, Malaysia and the UK. I've worked for a London based animal charity in which I saw a wide variety of animals and found it greatly enriched my experience of being a vet. I then joined a very friendly and enthusiastic team at Vets4pets in Charlton for more than two years which helped me gain experience in customer care and running a surgery.

I decided to start my own practice in Essex as I've been living there for about 10 years now. My keen interests are in orthopaedics and soft tissue surgery. I'm excited to welcome you to Vets4Pets in Basildon Pipps Hill, please drop by and say hello. Me and my team will strive to give you and your pets care and support at the utmost level and with a professional attitude.

We are always striving to offer the best care for your pets and are always updating our knowledge and equipment to achieve this. I'm excited to provide services like endoscopy, keyhole surgeries, dental X-rays, specialist surgeon visits for complicated cases, easy access to a local CT scanner. I'm currently studying for post-graduate qualification in Small Animal Surgery and looking forward to improve the clinical standards and treatment options to my patients.

At home I enjoy being with my wife and two sons and have a keen interest in photography. I also enjoy spending time on my favourite gadgets!

Dr Valentina Morano

Lead Veterinary Surgeon


Ilianna Bakali

Dr Ilianna Bakali

Veterinary Surgeon

PgCertSurg, MRCVS

Read Dr Ilianna Bakali bio

I graduated in May 2018 from University of Forestry, Sofia, Bulgaria and have been already practicing in Greece and Bulgaria in small animal practices.

In December 2021I achieved a PG Certificate in Small Animal Surgery and has boosted my confidence and skills in doing more complicated surgeries and looking forward to utilising newly gained skills for best care of my patients.

I've had the dream to become a vet since i was 5 yrs old. I love all the animals and the feeling of treating an animal is one of the most exciting things for me.

My vet interests are mainly in soft tissue surgery but i enjoy as well all fields of veterinary medicine.

In my spare time, I love going skiing, climbing and horse riding and I enjoy spending time with my family and friends.

In my hometown I have 9 cats with Edita-Linda being my biggest love


Dr Francisco Barbieri

Veterinary Surgeon


Read Dr Francisco Barbieri bio

Born and raised in Porto, Portugal. Graduated in 2022 from Universidade de Trás-os-Montes e Alto Douro.

All through my university time I spent time doing numerous internships in small animal practices and hospitals, in Portugal, Italy and Ireland. I started my veterinary surgeon career in a small animal practice in my home country moving to the UK shortly after, eventually joining the team at Vets4Pets Basildon Pipps Hill.
My vet interests are surgery and imaging diagnostics.

In my free time I enjoy spending time with my partner and friends, travelling to obscure destinations, airplane photography and cooking.

Dr Janmay Vyas

Veterinary Surgeon



Mrs Amie Ferrier 

Practice Manager and Head Veterinary Nurse

BSc Hons, RVN

Read Mrs Amie Ferrier  bio

Amie has been working in the veterinary industry since 2005 and qualified as a Veterinary Nurse in 2011. In 2012 she graduated from the Royal Veterinary College with a BSc Hons degree in Veterinary nursing before joining Vets4Pets Pipps Hill in 2013, when the practice opened. 

She has always had a strong passion for working with animals, and in 2017 she was promoted to Practice Manager. She really enjoys her role within the practice and helping to maintain the friendly, professional and high level of service that the team provides. 

In her spare time, she enjoys baking and cake decorating, spending time with her husband and her little boy, family, friends and her cat, Charlie.

Siobhan Smith

Siobhan Smith 

Surgical Lead Nurse


Read Siobhan Smith  bio

I have been nursing for over 10 years and recently gained my qualification in February 2019.

I have an interest in surgery and anaesthesia and will be undertaking a certificate in Anaesthesia in September.

At home I have a German Shepherd, cats, a rabbits, chickens, a parrot and a tarantula.

Amelia Sumun

Amelia Sumun 

Registered Veterinary Nurse


Read Amelia Sumun  bio

Amelia has always been interested in animals and started volunteering at her local veterinary practice when she was in college. She spent some time at south Essex wildlife hospital and Stepney city farm before going onto study Veterinary nursing at Anglia Ruskin University. She graduated and qualified as a Veterinary Nurse in 2018. She enjoys diagnostic imaging, lab work and surgery prep.

She has a cat at home who is like her shadow. She enjoys reading, participating in sports and spending time with her family, both here in the UK and overseas in France and Mauritius.


Ms Isobel Hines

Student Veterinary Nurse

Read Ms Isobel Hines bio

Isobel is currently a Student Veterinary Nurse studying at Writtle College. She has always adored animals since doing her work experience at a dog groomers while at school. She's spent time at South Essex Wildlife hospital and has a love of nature and all the incredible animals that live in the wild.

Isobel also adores dogs and cats, as well as small animals, She has pet bunnies at home, Joey and Chandler, who are brothers. She adores them and cant wait to get more animals in future.


Ms Georgia Morgan-Andrews

Student Veterinary Nurse

Read Ms Georgia Morgan-Andrews bio

Georgia has been in practice since 2018 and is currently a final year student veterinary nurse. She has a strong passion for animal welfare, in practice, she likes to nurse hospital patients. At home she has 3 cats and 3 dogs.

Ms Jessica Terry

Registered Veterinary Nurse


Ms Leeanne Faulkner

Veterinary Care Assistant

Ms Olivia Pasquale

Veterinary Care Assistant

Ms Grace Cole

Veterinary Care Assistant


Mrs Dipty Mahind

Joint Venture Partner & Business Manager


Charlie Connor

Charlie Connor 

Client Accounts Manager and Head Receptionist

Read Charlie Connor  bio

Charlie Joined the Pipps Hill Surgery upon opening in 2013 and now works two days a week whilst raising her son.

Charlie has three dogs and a cat and likes to spend her spare time in the outdoors and socialising with family and friends.

Laura Hodsoll

Laura Hodsoll

Senior Client Care Adviser (Currently on maternity leave)

Read Laura Hodsoll bio

Laura previously worked as a hairdresser and has now joined us here at Vets4Pets as a part time Client Care Adviser.

Laura has a Yorkshire Terrier called Samuel and likes to spend her spare time with her son walking the dog and visiting family and friends.

Julie Fay

Julie Fay

Client Care Adviser

Read Julie Fay bio

My love of animals is as strong as my interest in people, to combine the two at Vets4Pets is very exciting for me.

I received a certificate of recognition for my contribution as a volunteer at Riverside Monkey and Baboon wildlife rehabilitation centre in South Africa, I then went on to volunteer work with elephants in Thailand, an experience I will cherish forever.

I enjoy all kinds of music and love going to live shows and concerts, I even enjoy the tribute acts at the local pub, that's how much I love music.


Ms Hollie Magner

Client Care Advisor

Read Ms Hollie Magner bio

I joined the Pipps Hill team in October 2021 after working in retail for many years. I volunteered at South Essex Wildlife Hospital and volunteered at Cherrydown Vets as a Veterinary Assistant. It has always been a passion of mine to work with animals since I was younger. I have a diploma in Animal Management and a BSc Honours Degree in Zoology. I enjoy going to the cinema, baking, and spending time with friends and family.


Kerry Harvey

Client Care Advisor

Read Kerry Harvey bio

I joined the Pipps Hill team in February. I have always had a strong passion for animals and enjoy working with people, I have done level 1 & 2 in Animal Care and previously volunteered at Medivet. I have a cockapoo called Archie and a horse called Will that I spent my time with.

Ms Shannon Perkins

Client Care Advisor

Ms Mia Dowdell

Client Care Advisor

Vets4Pets Basildon Pipps Hill is committed to bringing you affordable, high quality care via a modern, well equipped practice, including a lab, pharmacy, endoscopy facilities, digital x-ray, dental xrays and ultrasound. Plus, on site car parking too!

The friendly team can't wait to meet all of their new clients!





  • Emergency cover
    Even if we are closed, we have your pet covered.
  • Open 7 Days a Week
    We are open 7 days a week.
  • Biochemistry
    Allows an assessment of the functionality of a patients organs.
  • CT Scan
    Provides 3D imaging for a view of internal organs and bones.

Show more services

  • Dentistry
    The treatment and prevention of dental disease
  • Digital X-Ray
    Digital X ray equipment is available.
  • Haematology – Blood testing
    Allows the assessment of a patient's blood and blood cells.
  • Hospital Ward
    Suite of custom-built kennels for the housing and monitoring of in-patients.
  • In-house Laboratory
    A range of analytical tests and equipment to assist in the rapid diagnosis of illness.
  • Isolation Unit
    A special ward to care for animals with contagious diseases.
  • Keyhole Surgery
    In human medicine ‘keyhole’ surgery or laparoscopy has been used for many years given its reduced surgical trauma and quicker recovery times compared to traditional 'open' surgery.
  • Nurse Clinic
    Appointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
  • Operating Theatre
    An operating theatre with gaseous anaesthetic facility for surgical procedures.
  • Orthopaedics
    Surgery of joints and bones.
  • Pet Passport / Animal Health Certificate
    Trained Official Veterinarian vets to issue Pet Passports, Fit to Fly letters and rabies serology tests.
  • Soft Tissue
    Surgical procedures involving the soft tissues such as ears and skin.
  • X-Ray & Ultrasound
    X-Ray & Ultrasound

Practice tour

Practice accreditations

  • RCVS accreditation EDITED
  • Small_Animal_Practice

Health Plans

Health Plan

Complete Care

From £8 a month
Complete peace of mind
Brian and Kitten

Health Plan

Complete Care Senior

From £17
A complete care plan for your 7+ year old pet's continued good health
senior dog outside in sun

Health Plans

Flea & Worm Pack

Protect your pet and your pocket!
dog in field

Health Plan


Just £99
Vac4Life is a preventative plan following primary vaccinations

Out of hours

Vets4Pets Basildon Pitsea
Inside Pets at Home
Old Market Retail Park
High Street
SS13 3BY

Telephone: 01268 585 700

Out of hours consultation fee- from £150