We are open for essential care only

In line with government guidelines, we are only offering medically essential appointments, so please contact the practice team before travelling. Our opening hours may also vary, so please monitor our webpage to keep up to date with the latest information.

We are taking steps to help keep you and our colleagues safe:

  • If you do need to visit, we ask that only one person per pet comes along, to help reduce the number of people in the waiting area at any one time.
  • Social distancing is crucial at this time. When arriving, you may be required to call ahead and wait to be invited in by a member of our team. You will be informed if this is necessary when you call us to make your appointment.
  • Once inside the practice, we ask that you please respect a two metre distance from our colleagues and other clients.
  • We are only accepting card payments to help minimise contact between you and our colleagues.
  • If you can’t visit the practice and are concerned about your pet’s health, please contact us to discuss available options.

We will continue to share regular updates here and on our Facebook page. We thank you for your patience at this time.

Basildon Pipps Hill Vets4Pets

Inside Pets at Home
Pipps Hill Retail Park
Miles Gray Road
SS14 3AF

Telephone: 01268 288 045

Opening hours

Sunday  - 
Monday  - 
Tuesday  - 
Wednesday  - 
Thursday  - 
Friday  - 
Saturday  - 
Sunday  - 

Meet the team

Kishor Mahind

Kishor Mahind

Practice Owner & Veterinary Surgeon


Read Kishor Mahind bio

I graduated about 17 years ago and since then have worked with small animals and horses in India, Malaysia and the UK. I've worked for a London based animal charity in which I saw a wide variety of animals and found it greatly enriched my experience of being a vet I then joined a very friendly and enthusiastic team at Companion Care in Charlton for more than two years which helped me gain experience in customer care and running a surgery. I decided to start my own practice in Essex as I've been living there for about 8 years now and my keen interests are in Ultrasound, Orthopaedics and Opthalmology of small animals. I'm excited to welcome you to Vets4Pets in Pipps Hill, please drop by and say hello, me and my team will strive to give you and your pets care and support at the utmost level and with a professional attitude. We are always striving to offer the best care for your pets and are always updating our knowledge and equipment to achieve this. I'm excited to provide services like endoscopy, keyhole surgeries, specialist surgeon visits for complicated cases, easy access to a local CT scanner. I'm currently studying for post-graduate qualification in Small Animal Surgery and looking forward to improve the clinical standards and treatment options to my patients. At home I enjoy being with my wife and two sons and have a keen interest in photography. I also enjoy spending time on my favourite gadgets!

Pawel Kowalczyk 

Veterinary Surgeon


Read Pawel Kowalczyk  bio

Pawel graduated in 2016 In Wroclaw University of Life and Natural Sciences, and has been already practicing for over a year in UK in a small animal practice in Dorset.

Pawel joined Companion Care Pipps Hill’s team in June 2017. Pawel enjoys all aspects of small animal medicine and looks forward to see what special interest he develops in future. He will be very happy to provide you with the best available care for your pets.

In his free time Pawel enjoys powerlifting as well as a good audiobook, best if he can do both simultaneously.

Ilianna Bakali

Veterinary Surgeon


Read Ilianna Bakali bio

I graduated in May 2018 from University of Forestry, Sofia, Bulgaria and have been already practicing in Greece and Bulgaria in small animal practices.

I've had the dream to become a vet since i was 5 yrs old. I love all the animals and the feeling of treating an animal is one of the most exciting things for me.

My vet interests are mainly in soft tissue surgery but i enjoy as well all fields of veterinary medicine.

In my spare time, I love going skiing, climbing and horse riding and I enjoy spending time with my family and friends.

In my hometown I have 9 cats with Edita-Linda being my biggest love

Binaifer Katila 

Veterinary Surgeon


Read Binaifer Katila  bio

Binaifer Katila a.k.a Binks graduated in 2014 and has worked as a small animal vet ever since. She enjoys all aspects of general practice and has a keen interest in Surgery, Emergency and critical care. She has acquired the Statutory accreditation of MRCVS in August 2017.

Binks has always dreamed of being a vet and working with animals everyday! She is always happy to learn and push the boundaries of her knowledge and clinical experience.At her parent's house in Mumbai, she has two dogs, a 10 year old Beagle named Bella and a nine year old crossbreed rescue dog named Skippy as well as a 5 year old rescue cat named Kitten.

In her free time, she likes to catch up with family and friends, loves reading and watching documentaries, enjoys travel and is currently learning a new language - Spanish.

Amie Ferrier 

Practice Manager and Head Veterinary Nurse


Read Amie Ferrier  bio

Amie has been working in the veterinary industry since 2005 and qualified as a Veterinary Nurse in 2011. In 2012 she graduated at the Royal Veterinary College with a BSc Hons degree in Veterinary nursing before joining Vets4Pets Pipps Hill in 2013, when the practice opened. 

She has always had a strong passion for working with and nursing animals, and enjoys working with the lovely team at Pipps Hill. During her time in practice she has also developed an interest in practice management and has recently been promoted to Practice Manager. 

Amie is very much looking forward to her new role within the practice and to maintaining the friendly, professional and high quality service provided by the Pipps Hill team. 

In her spare time, she enjoys baking and cake decorating, spending time with her husband, family, friends and her cat, Charlie.

Emma Valentine 

Veterinary Nurse


Read Emma Valentine  bio

Emma has worked in the veterinary industry since 1997 and qualified as a Veterinary Nurse in 2001. After spending several years in general practice she moved to emergency work where she worked for 10 years. She joined Companion Care in September 2015 and is looking forward to returning to training the student nurses. She also has keen interests in both medicine and radiography. 

Outside of work she is a busy mother of 3 children and enjoys spending time with her family, walking her dog, and swimming. She also has a passion for interior design.

Amelia Sumun 

Veterinary Nurse


Read Amelia Sumun  bio

Amelia has always been interested in animals and started volunteering at her local veterinary practice when she was in college. She spent some time at south Essex wildlife hospital and Stepney city farm before going onto study Veterinary nursing at Anglia Ruskin University. She graduated and qualified as a Veterinary Nurse in 2018 and she is excited to start her next chapter as an RVN.

She has a Siberian husky and two cats at home who she’s obsessed with. She enjoys reading, participating in sports and spending time with her family, both here in the UK and overseas in France and Mauritius.

Siobhan Smith 

Registered Veterinary Nurse


Read Siobhan Smith  bio

I have been nursing for over 10 years and recently gained my qualification in February 2019. I have an interest in surgery and anaesthesia and will be undertaking a certificate in Anaesthesia in September 2020.
At home, I have a German Shepherd, cats, a rabbit, chickens, a parrot and a tarantula.

Claire Armstrong 

Registered Veterinary Nurse


Read Claire Armstrong  bio

Claire joined Companion Care in March 2014 as a receptionist and part time VCA. She has qualifications in Animal Management, and is keen to qualify as a veterinary nurse. She has previously worked at an emergency vet practise. 

At home she has 2 Bassett Hounds, a cat, 2 chickens and a guinea pig. In her spare time, Claire enjoys reading, cycling, walking her dogs and spending time with her family.

Amy Knight

Student Veterinary Nurse

Read Amy Knight bio

Amy joined Vets4Pets in January 2016 but has been working in the veterinary industry since 2010. She has an extended diploma in Animal Management after graduating from Reaseheath College in 2013.
Amy is originally from Manchester and is currently studying for her final exams to become a registered veterinary nurse. She has a keen interest in medical nursing and diagnostic imaging. When she is not at work, Amy likes to cook, bake and spend time with her partner and friends


Student Veterinary Nurse

Read Georgia bio

Since being young Georgia has always had a strong passion for animals and has worked in the veterinary industry since 2018. She previously volunteered in kennels and completed work experience in veterinary practices. Georgia is currently halfway through her first year of training as a student veterinary nurse, and is enjoying it completely.

At home, Georgia has two cats and three dogs.

Charlie Connor 

Client Accounts Manager and Head Receptionist

Read Charlie Connor  bio

Charlie Joined the Pipps Hill Surgery upon opening in 2013 and now works two days a week, whilst raising her son.
Charlie has three dogs and a cat and likes to spend her spare time in the outdoors and socialising with family and friends.

Laura Wright


Read Laura Wright bio

Laura previously worked as a hairdresser and has now joined us here at Companion Care as a part time receptionist.

Laura has a Yorkshire Terrier called Samuel and likes to spend her spare time with her son walking the dog and visiting family and friends.



Read Sarah bio

Sarah is the newest member of our reception team. Sarah started working in the pets at home store as store colleague and has recently joined the veterinary team.

Sarah has a 14 year old Yorkshire terrier called Charlie, in her spare time Sarah likes to walk her dog with her children and spend time with friends and family.



Read Nadine bio

Nadine joined the Pipps Hill reception team in January 2018. She previously worked as a Veterinary Care assistant at the PDSA veterinary hospital.
Nadine lives with her fiance and there very spoilt Yorkshire Terrier, Bella and cat, Hetty. In her spare time Nadine likes reading, baking and knitting for charity.

Vets4Pets Basildon Pipps Hill is committed to bringing you affordable, high quality care via a modern, well equipped practice, including a lab, pharmacy, digital x-ray and ultrasound. Plus, on site car parking too!

The friendly team can't wait to meet all of their new clients!



  • Emergency cover
    Even if we are closed, we have your pet covered.
  • Operating Theatre
    An operating theatre with gaseous anaesthetic facility for surgical procedures.
  • CT Scan
    Provides 3D imaging for a view of internal organs and bones.
  • Digital X-Ray
    Digital X ray equipment is available.

Show more services

  • Isolation Unit
    A special ward to care for animals with contagious diseases.
  • Biochemistry
    Allows an assessment of the functionality of a patients organs.
  • Haematology
    Allows the assessment of a patient's blood and blood cells.
  • In-house Laboratory
    A range of analytical tests and equipment to assist in the rapid diagnosis of illness.
  • Soft Tissue
    Surgical procedures involving the soft tissues such as ears and skin.
  • Keyhole Surgery
    In human medicine ‘keyhole’ surgery or laparoscopy has been used for many years given its reduced surgical trauma and quicker recovery times compared to traditional 'open' surgery.
  • Hospital Ward
    Suite of custom-built kennels for the housing and monitoring of in-patients.
  • Dentistry
    The treatment and prevention of dental disease

Practice accreditations

  • RCVS accreditation EDITED
  • Small_Animal_Practice

Health Plans

Starter pack protection

Best Start in Life

Our Best Start in Life starter pack includes everything they'll need from a veterinary perspective to grow up happy and healthy, from a microchip to their first vaccinations.
kitten in practice

Health Plan

Complete Care

From £8 a month
Complete peace of mind
Complete Care dog header

Health Plan

Complete Care Senior

From £17
A complete care plan for your 7+ year old pet's continued good health
senior dog outside in sun

Health Plans

Flea & Worm Pack

Protect your pet and your pocket!
dog in field

Health Plan


Just £99
Vac4Life is a preventative plan following primary vaccinations

Out of hours

Vets4Pets Basildon Pitsea
Inside Pets at Home
Old Market Retail Park
High Street
SS13 3BY

Telephone: 01268 585 700

Out of hours consultation fee: £120

This site uses cookies to store information on your computer in order to improve your experience. To find out more about the cookies this site uses, please see our cookie policy.