Did you know we have expanded?

We have expanded, allowing us to further increase our services and care for the pets of Basildon and beyond. Our new facilities include dental x-ray.

Basildon Pipps Hill Vets4Pets

Inside Pets at Home
Unit E2 Pipps Hill Retail Park
Miles Gray Road
SS14 3AF
01268 288 045 Chat on WhatsApp

Closed Now

Need emergency care? See out of hours information.

Opening Hours

  • Monday  - 
  • Tuesday  - 
  • Wednesday  - 
  • Thursday  - 
  • Friday  - 
  • Saturday  - 
  • Sunday  - 

Advanced services

We have invested considerably in our team and kit to make a number of advanced services available to our clients. We also accept referrals from other practices.


Our veterinary team have undertaken advanced training to allow us to perform orthopaedic surgery in our practice. If your pet develops an abnormality involving their skeleton or joints, such as elbow dysplasia, a patella (kneecap) that gets stuck, or a torn cruciate ligament, an orthopaedic procedure may help them.

Read more

Laser therapy

Laser therapy is non-painful and involves directing infra-red radiation into inflamed or damaged tissues to accelerate the body’s natural healing process. It is often used for musculoskeletal issues such as arthritis, but the benefits of laser have been suggested for a range of conditions.

Read more

Laparoscopy surgery (keyhole surgery)

Laparoscopy is a minimally invasive surgical technique to explore the abdomen with two to three small ‘keyhole’ incisions. We are pleased to have invested considerably in our team and kit to make minimally invasive surgery available to our clients.

Read more

Repeat Prescription Request

Request your prescriptions via our online form.

We've made it easier to contact us

Now you can use WhatsApp to chat to a member of our team at a time that is convenient for you. You can order products such as flea & worm treatment, request appointments and easily order and pay for treatments or repeat prescriptions. Just save our phone number in your contacts - 07700152414


Meet the team

Kishor Mahind

Dr Kishor Mahind

Practice Owner & Veterinary Surgeon


Read Dr Kishor Mahind bio

I graduated in 1998 and since then have worked with small animals and horses in India, Malaysia and the UK. I've worked for a London based animal charity in which I saw a wide variety of animals and found it greatly enriched my experience of being a vet. I then joined a very friendly and enthusiastic team at Vets4pets in Charlton for more than two years which helped me gain experience in customer care and running a surgery.

I decided to start my own practice in Essex as I've been living there for about 10 years now. My keen interests are in orthopaedics and soft tissue surgery. I'm excited to welcome you to Vets4Pets in Basildon Pipps Hill, please drop by and say hello. Me and my team will strive to give you and your pets care and support at the utmost level and with a professional attitude.

We are always striving to offer the best care for your pets and are always updating our knowledge and equipment to achieve this. I'm excited to provide services like endoscopy, keyhole surgeries, dental X-rays, specialist surgeon visits for complicated cases, easy access to a local CT scanner. I'm currently studying for post-graduate qualification in Small Animal Surgery and looking forward to improve the clinical standards and treatment options to my patients.

At home I enjoy being with my wife and two sons and have a keen interest in photography. I also enjoy spending time on my favourite gadgets!

Dr Valentina Morano

Lead Veterinary Surgeon (Currently on maternity leave)


Read Dr Valentina Morano bio

I graduated in 2012 in Sicily, Italy and came in UK straight after. I worked for a big corporate group first and I gained most of my general practice skills. I then moved to work in Suffolk for 7 years and I improved my knowledge. In 2018 I became Clinical Director of two first opinion practices. Whilst following for two years a referral surgical clinic during my free time, I achieved my Advanced Practitioner Status in small animal surgeries and enjoy all the aspects of orthopaedic and soft tissue surgeries.
I decided to join the Vet4pet family in Pipps hill because of the interest in keyhole surgery and endoscopy/endosurgery services provided. I am enthusiastic when more difficult cases need investigation through diagnostics and look forward to look after your pet with the best quality care we can provide.
When I am not a passionate Veterinary Surgeon I become a competitive sailor. Me and my husband are still trying to teach our little son and our cat, Meir, how to sail. My other hobbies are motorbikes, playing piano and cooking a lot of Italian pasta and pizza.
Ilianna Bakali

Dr Ilianna Bakali

Veterinary Surgeon

PgCertSurg, MRCVS

Read Dr Ilianna Bakali bio

I graduated in May 2018 from University of Forestry, Sofia, Bulgaria and have been already practicing in Greece and Bulgaria in small animal practices.

In December 2021I achieved a PG Certificate in Small Animal Surgery and has boosted my confidence and skills in doing more complicated surgeries and looking forward to utilising newly gained skills for best care of my patients.

I've had the dream to become a vet since i was 5 yrs old. I love all the animals and the feeling of treating an animal is one of the most exciting things for me.

My vet interests are mainly in soft tissue surgery but i enjoy as well all fields of veterinary medicine.

In my spare time, I love going skiing, climbing and horse riding and I enjoy spending time with my family and friends.

In my hometown I have 9 cats with Edita-Linda being my biggest love


Dr Janmay Vyas

Veterinary Surgeon


Read Dr Janmay Vyas bio

Originally from India, I qualified from Warsaw University of Life Sciences in Poland in 2022. I joined Vets4Pets in Septemer 2022, and have been a part of it ever since. My key field of interest is soft tissue surgery, ophthalmology and emergency medicine.
Outside of work, I enjoy cooking, art and training at the gym.

Anna Paraskevadaki

Veterinary Surgeon



Ms Macha Roussell

Veterinary Surgeon



Mrs Amie Ferrier 

Practice Manager and Head Veterinary Nurse

BSc Hons, RVN

Read Mrs Amie Ferrier  bio

Amie has been working in the veterinary industry since 2005 and qualified as a Veterinary Nurse in 2011. In 2012 she graduated from the Royal Veterinary College with a BSc Hons degree in Veterinary nursing before joining Vets4Pets Pipps Hill in 2013, when the practice opened. 

She has always had a strong passion for working with animals, and in 2017 she was promoted to Practice Manager. She really enjoys her role within the practice and helping to maintain the friendly, professional and high level of service that the team provides. 

In her spare time, she enjoys baking and cake decorating, spending time with her husband and her little boy, family, friends and her cat, Charlie.

Siobhan Smith

Siobhan Smith 

Deputy Head Nurse


Read Siobhan Smith  bio

I have been nursing for over 10 years and recently gained my qualification in February 2019.

I have an interest in surgery and anaesthesia and will be undertaking a certificate in Anaesthesia in September.

At home I have a German Shepherd, cats, a rabbits, chickens, a parrot and a tarantula.

Ms Chloe Darby

Registered Veterinary Nurse (Currently on maternity leave)



Ms Georgia Morgan-Andrews

Registered Veterinary Nurse and Clinical Coach


Read Ms Georgia Morgan-Andrews bio

I have been in practice since 2018.  I have a strong passion for animal welfare, in practice, she likes to nurse hospital patients. I have a strong interest in nutrition, emergency & critical care and animal behaviour. When I'm not looking after the animals, I enjoy creating content for the practice TikTok account. I am currently a clinical coach to two students! 


Ms Isobel Hine

Student Veterinary Nurse

Read Ms Isobel Hine bio

Isobel is currently a Student Veterinary Nurse studying at Writtle College. She has always adored animals since doing her work experience at a dog groomers while at school. She's spent time at South Essex Wildlife hospital and has a love of nature and all the incredible animals that live in the wild.

Isobel also adores dogs and cats, as well as small animals, She has pet bunnies at home, Joey and Chandler, who are brothers. She adores them and cant wait to get more animals in future.

Ms Mia Davies

Registered Veterinary Nurse


Lucy Kramer

Registered Veterinary Nurse



Ms Maddison Harper

Student Veterinary Nurse

Read Ms Maddison Harper bio

I started in veterinary industry in 2019 as a Veterinary Care Assistant and am now in my second year of Student Veterinary Nurse training at The College of Animal Welfare.

I joined Pipps Hill team in August 2023.

I have a strong interest in medical nursing and emergency & critical care. I cant wait to be qualified.

I have a dog named Mac and a bird named Rosie.

Ms Leeanne Faulkner

Veterinary Care Assistant

Read Ms Leeanne Faulkner bio

I have been in veterinary industry for over 5 years and has a strong interest in animal well-being, creating a stress free environment for the pets in the practice by things like calming music, massages, calm kennel environment. 

I joined Pipps Hill team in August 2022.

I have a horse called Jake, two dogs Poppy and Albie and a cat called Mowgli.


Grace Cole

Ms Grace Cole

Student Veterinary Nurse

Read Ms Grace Cole bio

Hi I’m Grace!

I joined vets4Pets in Basildon this year as a VCA and I am now lucky enough to be a student veterinary nurse.

I have worked with small domestic animals, equine and farm. I also spent my spare time as a child at my family business of gun dog breeding which is where my love for dogs began and am now own my own cheeky sprocker Milo ! I also own my horse Cinderella. With my love for animals I will do anything to help your pet get the care and health it needs - lots of cuddles too!

Charlie Mannerings

Student Veterinary Nurse


Kerry Harvey

Veterinary Care Assistant

Read Kerry Harvey bio

I joined the Pipps Hill team in February 2022. I have always had a strong passion for animals and enjoy working with people, I have done level 1 & 2 in Animal Care and previously volunteered at Medivet. I have a cockapoo called Archie and a horse called Will that I spent my time with.

I have progressed into a Veterinary Care Assistant role and looking forward to enrolling for veterinary nursing course.


Mrs Dipty Mahind

Joint Venture Partner & Business Manager


Julie Fay

Julie Fay

Client Care Adviser

Read Julie Fay bio

My love of animals is as strong as my interest in people, to combine the two at Vets4Pets is very exciting for me.

I received a certificate of recognition for my contribution as a volunteer at Riverside Monkey and Baboon wildlife rehabilitation centre in South Africa, I then went on to volunteer work with elephants in Thailand, an experience I will cherish forever.

I enjoy all kinds of music and love going to live shows and concerts, I even enjoy the tribute acts at the local pub, that's how much I love music.

Tanya Gordon

Client Care Advisor

Read Tanya Gordon bio

I have always had a love for animals for as long as I can remember, always having pets growing up. I currently have quite a few pets of my own, having 3 cats, 1 dog, a crested gecko and a horse! I never get tired of being surrounded by animals, so working for Vets4Pets is the ideal job for me. As well as enjoying being around animals, I also enjoy working with people (having a customer service and educational background), which meant becoming a Client Care Advisor combines the best of both worlds. I want every pet owner who comes through our doors to leave feeling happy and valued, and I hope my role goes some way in achieving this for them. I am always happy to help!

Mrs Katherine Fraser

Client Care Advisor

Read Mrs Katherine Fraser bio

My name is Katherine and I joined Vets4Pets Basildon Pipps Hill in December 2023 as a client care advisor.
Working here gives me great pleasure to be part of a team that looks after the health and wellbeing of our much loved family members.
I have always had family pets- dogs,cats,small animals and fish!
I currently have 2 cats, Lucy and Lottie. I look forward to welcoming you and your pets to the practice soon.

Ms Emma Naphtali

Client Care Co-ordinator

Read Ms Emma Naphtali bio

I have always loved animals and have always wanted to work within the animal care community since I was a child. I have worked within the animal care world for over several years now, from store colleague at pets at home to receptionist at a vets ,to kennel assistant, to finance and insurance claims handler at a specialist centre. I am always happiest when around animals of all shapes and sizes. I also enjoy the medical side of the job and love reading reports and how things work.

Outside of work I love reading and being around nature

Laura Gordon

Client Care Advisor

Read Laura Gordon bio

I am new to the veterinary practice and scene. My background mainly contains of working in the motor trade industry and hospitality, I decided to make a change because I am passionate about animals. I grew up around dogs mainly, there have been a few hamsters, one rabbit and a cat. I currently live with 2 very cheeky and demanding border collies, they definately always want the attention when anyone is at home. In my spare time I like to spend time with my family and friends, and when I am able to go to live concerts as I think there is nothing better than listening to live music.

Rhianna Gibbs

Client Care Advisor

Vets4Pets Basildon Pipps Hill is committed to bringing you affordable, high quality care via a modern, well equipped practice, including a lab, pharmacy, endoscopy facilities, digital x-ray, dental xrays and ultrasound. Plus, on site car parking too!

The friendly team can't wait to meet all of their new clients!





  • Emergency cover
    Even if we are closed, we have your pet covered.
  • Open 7 Days a Week
    We are open 7 days a week.
  • Biochemistry
    Allows an assessment of the functionality of a patients organs.
  • CT Scan
    Provides 3D imaging for a view of internal organs and bones.

Show more services

  • Dentistry
    The treatment and prevention of dental disease
  • Digital X-Ray
    Digital X ray equipment is available.
  • Haematology – Blood testing
    Allows the assessment of a patient's blood and blood cells.
  • Hospital Ward
    Suite of custom-built kennels for the housing and monitoring of in-patients.
  • In-house Laboratory
    A range of analytical tests and equipment to assist in the rapid diagnosis of illness.
  • Isolation Unit
    A special ward to care for animals with contagious diseases.
  • Keyhole Surgery
    In human medicine ‘keyhole’ surgery or laparoscopy has been used for many years given its reduced surgical trauma and quicker recovery times compared to traditional 'open' surgery.
  • Nurse Clinic
    Appointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
  • Operating Theatre
    An operating theatre with gaseous anaesthetic facility for surgical procedures.
  • Orthopaedics
    Surgery of joints and bones.
  • Pet Passport / Animal Health Certificate
    Trained Official Veterinarian vets to issue Pet Passports, Fit to Fly letters and rabies serology tests.
  • Soft Tissue
    Surgical procedures involving the soft tissues such as ears and skin.
  • X-Ray & Ultrasound
    X-Ray & Ultrasound

Practice tour

Practice accreditations

  • RCVS accreditation EDITED
  • Small_Animal_Practice

Health Plans

Health Plan

Complete Care

From £8* per month
Save over £300† on routine healthcare
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Health Plan

Complete Care Plus

From £19* per month
Our most comprehensive plan for dogs and cats

Health Plans

Flea & Worm Pack

Protect your pet and your pocket!
dog in field

Out of hours

Vets4Pets Basildon Pitsea
Inside Pets at Home
Old Market Retail Park
High Street
SS13 3BY

Telephone: 01268 585 700

Out of hours consultation fee- from £180