We're here for you & your pets

We are now able to provide all our normal services but in the safest possible way. When you book your appointment our friendly team will explain what to expect at your visit. In response to government guidance, a face covering must now be worn when visiting us. Let's help keep each other safe.

Basildon Pipps Hill Vets4Pets

Inside Pets at Home
Pipps Hill Retail Park
Miles Gray Road
SS14 3AF

Telephone: 01268 288 045

Open Today 09:00 - 19:00

Opening Hours

  • Monday  - 
  • Tuesday  - 
  • Wednesday  - 
  • Thursday  - 
  • Friday  - 
  • Saturday  - 
  • Sunday  - 

Meet the team

Kishor Mahind

Dr Kishor Mahind

Practice Owner & Veterinary Surgeon


Read Dr Kishor Mahind bio

I graduated in 1998 and since then have worked with small animals and horses in India, Malaysia and the UK. I've worked for a London based animal charity in which I saw a wide variety of animals and found it greatly enriched my experience of being a vet. I then joined a very friendly and enthusiastic team at Vets4pets in Charlton for more than two years which helped me gain experience in customer care and running a surgery.

I decided to start my own practice in Essex as I've been living there for about 10 years now. My keen interests are in orthopaedics and soft tissue surgery. I'm excited to welcome you to Vets4Pets in Basildon Pipps Hill, please drop by and say hello. Me and my team will strive to give you and your pets care and support at the utmost level and with a professional attitude.

We are always striving to offer the best care for your pets and are always updating our knowledge and equipment to achieve this. I'm excited to provide services like endoscopy, keyhole surgeries, dental X-rays, specialist surgeon visits for complicated cases, easy access to a local CT scanner. I'm currently studying for post-graduate qualification in Small Animal Surgery and looking forward to improve the clinical standards and treatment options to my patients.

At home I enjoy being with my wife and two sons and have a keen interest in photography. I also enjoy spending time on my favourite gadgets!

Pawel Kowalczyk

Dr Pawel Kowalczyk 

Veterinary Surgeon


Read Dr Pawel Kowalczyk  bio

Pawel graduated in 2016 from Wroclaw University of Enviromental and Life Sciences.

He has been working for Vets4Pets Basildon Pipps Hill since 2017. He has developed many clinical interests such as: small animal surgery, orthopaedics, anaesthesia and oncology. Recently Pawel has started his studies for a Postgraduate Certificate in Small Animal Surgery to develop his surgical skills.

He brings a lot of fun and laughter to the practice!

Ilianna Bakali

Dr Ilianna Bakali

Veterinary Surgeon


Read Dr Ilianna Bakali bio

I graduated in May 2018 from University of Forestry, Sofia, Bulgaria and have been already practicing in Greece and Bulgaria in small animal practices.

I've had the dream to become a vet since i was 5 yrs old. I love all the animals and the feeling of treating an animal is one of the most exciting things for me.

My vet interests are mainly in soft tissue surgery but i enjoy as well all fields of veterinary medicine.

In my spare time, I love going skiing, climbing and horse riding and I enjoy spending time with my family and friends.

In my hometown I have 9 cats with Edita-Linda being my biggest love


Amie Ferrier 

Practice Manager and Head Veterinary Nurse


Read Amie Ferrier  bio

Amie has been working in the veterinary industry since 2005 and qualified as a Veterinary Nurse in 2011. In 2012 she graduated from the Royal Veterinary College with a BSc Hons degree in Veterinary nursing before joining Vets4Pets Pipps Hill in 2013, when the practice opened. 

She has always had a strong passion for working with animals, and in 2017 she was promoted to Practice Manager. She really enjoys her role within the practice and helping to maintain the friendly, professional and high level of service that the team provides. 

In her spare time, she enjoys baking and cake decorating, spending time with her husband and her little boy, family, friends and her cat, Charlie.

Emma Valentine

Emma Valentine 

Registered Veterinary Nurse


Read Emma Valentine  bio

Emma has worked in the veterinary industry since 1997 and qualified as a Veterinary Nurse in 2001. After spending several years in general practice she moved to emergency work where she worked for 10 years. She joined Companion Care in September 2015 and is looking forward to returning to training the student nurses. She also has keen interests in both medicine and radiography. 

Outside of work she is a busy mother of 3 children and enjoys spending time with her family, walking her dog, and swimming. She also has a passion for interior design.

Amelia Sumun

Amelia Sumun 

Registered Veterinary Nurse


Read Amelia Sumun  bio

Amelia has always been interested in animals and started volunteering at her local veterinary practice when she was in college. She spent some time at south Essex wildlife hospital and Stepney city farm before going onto study Veterinary nursing at Anglia Ruskin University. She graduated and qualified as a Veterinary Nurse in 2018. She enjoys diagnostic imaging, lab work and surgery prep.

She has a cat at home who is like her shadow. She enjoys reading, participating in sports and spending time with her family, both here in the UK and overseas in France and Mauritius.

Siobhan Smith

Siobhan Smith 

Registered Veterinary Nurse


Read Siobhan Smith  bio

I have been nursing for over 10 years and recently gained my qualification in February 2019.

I have an interest in surgery and anaesthesia and will be undertaking a certificate in Anaesthesia in September.

At home I have a German Shepherd, cats, a rabbits, chickens, a parrot and a tarantula.

Amy Knight

Amy Knight

Student Veterinary Nurse

Read Amy Knight bio

Amy joined Vets4Pets in January 2016 but has been working in the veterinary industry since 2010. She has an extended diploma in Animal Management after graduating from Reaseheath College in 2013.

Amy is originally from Manchester and is currently studying for her final exams to become a registered veterinary nurse. She has a keen interest in medical nursing and diagnostic imaging.

When she is not at work, Amy likes to cook, bake and spend time with her partner and friends

Georgia Morgan-Andrews


Student Veterinary Nurse

Read Georgia bio

Since being young Georgia has always had a strong passion for animals and has worked in the veterinary industry since 2018 and previously volunteered in kennels and completed work experience in veterinary practices.

Georgia is looking forward to starting her second year of training and is enjoying it completely.

At home Georgia has two cats and three dogs.

Charlie Connor

Charlie Connor 

Client Accounts Manager and Head Receptionist

Read Charlie Connor  bio

Charlie Joined the Pipps Hill Surgery upon opening in 2013 and now works two days a week whilst raising her son.

Charlie has three dogs and a cat and likes to spend her spare time in the outdoors and socialising with family and friends.

Laura Hodsoll

Laura Hodsoll

Client Care Adviser

Read Laura Hodsoll bio

Laura previously worked as a hairdresser and has now joined us here at Vets4Pets as a part time Client Care Adviser.

Laura has a Yorkshire Terrier called Samuel and likes to spend her spare time with her son walking the dog and visiting family and friends.

Sarah Severn


Client Care Adviser

Read Sarah bio

Sarah is the newest member of our reception team. Sarah started working in the pets at home store as store colleague and has recently joined the veterinary team.

Sarah has a 14 year old Yorkshire terrier called Charlie, in her spare time Sarah likes to walk her dog with her children and spend time with friends and family.

Julie Fay

Julie Fay

Client Care Adviser

Read Julie Fay bio

My love of animals is as strong as my interest in people, to combine the two at Vets4Pets is very exciting for me.

I received a certificate of recognition for my contribution as a volunteer at Riverside Monkey and Baboon wildlife rehabilitation centre in South Africa, I then went on to volunteer work with elephants in Thailand, an experience I will cherish forever.

I enjoy all kinds of music and love going to live shows and concerts, I even enjoy the tribute acts at the local pub, that's how much I love music.

Vets4Pets Basildon Pipps Hill is committed to bringing you affordable, high quality care via a modern, well equipped practice, including a lab, pharmacy, endoscopy facilities, digital x-ray and ultrasound. Plus, on site car parking too!

The friendly team can't wait to meet all of their new clients!





  • Emergency cover
    Even if we are closed, we have your pet covered.
  • Operating Theatre
    An operating theatre with gaseous anaesthetic facility for surgical procedures.
  • CT Scan
    Provides 3D imaging for a view of internal organs and bones.
  • Digital X-Ray
    Digital X ray equipment is available.

Show more services

  • Isolation Unit
    A special ward to care for animals with contagious diseases.
  • Biochemistry
    Allows an assessment of the functionality of a patients organs.
  • Haematology
    Allows the assessment of a patient's blood and blood cells.
  • In-house Laboratory
    A range of analytical tests and equipment to assist in the rapid diagnosis of illness.
  • Soft Tissue
    Surgical procedures involving the soft tissues such as ears and skin.
  • Keyhole Surgery
    In human medicine ‘keyhole’ surgery or laparoscopy has been used for many years given its reduced surgical trauma and quicker recovery times compared to traditional 'open' surgery.
  • Hospital Ward
    Suite of custom-built kennels for the housing and monitoring of in-patients.
  • Dentistry
    The treatment and prevention of dental disease

Practice accreditations

  • RCVS accreditation EDITED
  • Small_Animal_Practice

Health Plans

Starter pack protection

Best Start in Life

Our Best Start in Life starter pack includes everything they'll need from a veterinary perspective to grow up happy and healthy, from a microchip to their first vaccinations.
kitten in practice

Health Plan

Complete Care

From £8 a month
Complete peace of mind
Complete Care dog header

Health Plan

Complete Care Senior

From £17
A complete care plan for your 7+ year old pet's continued good health
senior dog outside in sun

Health Plans

Flea & Worm Pack

Protect your pet and your pocket!
dog in field

Health Plan


Just £99
Vac4Life is a preventative plan following primary vaccinations

Out of hours

Vets4Pets Basildon Pitsea
Inside Pets at Home
Old Market Retail Park
High Street
SS13 3BY

Telephone: 01268 585 700

Out of hours consultation fee: £120

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