We're here for you & your pets

We are now able to provide all our normal services but in the safest possible way. When you book your appointment our friendly team will explain what to expect at your visit. In response to government guidance, a face covering must now be worn when visiting us. Let's help keep each other safe.

Bristol Emersons Green Vets4Pets

Inside Pets at Home
Emersons Green Retail Park
Emersons Green
BS16 7AE

Telephone: 0117 910 9352

Open Today 09:00 - 18:00

Opening Hours

  • Monday  - 
  • Tuesday  - 
  • Wednesday  - 
  • Thursday  - 
  • Friday  - 
  • Saturday  - 
  • Sunday  - 

We’re now offering some vaccinations

In response to updated guidance from our regulatory body we are now carrying out some primary and booster vaccinations, where it is safe to do so and required or indicated for your pet’s welfare. If your pet is due their vaccinations please contact us for further advice.

Your pet’s flea and worm preventative treatment delivered to your door

We are now offering our Complete Care Health Plan clients flea and worm preventative treatments delivered safely to your door. Please contact us to find out more.

Safe collection of medication available

We are now able to offer safe collection of your pet’s medication and flea and worm preventative mediations. Please contact us to find out more.

Meet the team

Carla Puime Costoya

Carla Puime Costoya

Practice Owner & Veterinary Surgeon

Read Carla Puime Costoya bio

I qualified and graduated in Spain, in Santiago de Compostela University in 2 and then spent time in America volunteering in several hospitals; subsequently I moved to England where I have been practising veterinary medicine since 2002. Firstly I worked for a large veterinary group in Yorkshire, eventually taking on a senior position at the main hospital; here I developed one of my two passions: diagnostic imaging, mainly ultrasound and endoscopy. My other passion is challenging cases of internal medicine: I love complicated cases that need lots of investigation, especially when it involves imaging. I also worked as a locum before taking a permanent position as Clinical Director at the Vale Veterinary Group in Devon; here I attended several courses on Western Acupuncture and I'm now able to treat pets with traditional manual acupuncture as well as electro-acupuncture. I stayed at the Vale until I recently decided to take on the path of Joint Venture Partner at Vets4Pets Bristol Emersons Green. Due to my love for cats we have qualified and obtained the status of a Gold Cat friendly practice with a special focus on them. We have special designed cat kennels (cat condos) that help cats to cope better with stress and recovery while away from their owners. We have also managed to become a silver accredited practice on the rabbit friendly vet list at RWAF. I have a great passion for pugs but sadly lost my pug Winston, however at home I have a French bulldog called Darwin. It is thanks to my dad's love for dogs that I became a vet; I grew up surrounded by 3 dogs, cats, fish and budgerigars. My other interest, together with my husband, is the great outdoors, we love canoeing, cycling, climbing and our son Theo and daughter Alma love it too.
Julie Coltman Bristol Emersons Green


Veterinary Surgeon

Read Julie bio

I am originally from just outside Glasgow (so please excuse the accent) and I graduated from Edinburgh University in 2010. My first job was working with “all creatures great and small” in mixed animal practice in Northumberland, I then moved into small animal practice in North Somerset in 2012 and recently joined the Vets4Pets Emersons Green team. I love the variety and challenges of all aspects of small animal practice, no two patients are the same and it’s great getting to know the personality of all the pets we see. I really enjoy working with you, the client, and your animals to make sure all our pets are as happy and healthy as they can be. In March 2013 I completed an acupuncture training course and it has been so rewarding to see some great responses in animals with really painful conditions. It’s wonderful to know that acupuncture can improve their quality of life so much. My spare time is spent with my husband Oli and our three extremely troublesome cats: Maddie, Freddie and Ellie. Ellie recently introduced me to the other side of the veterinary world when she was involved in quite a serious road traffic accident. I now know how it feels to be a worried, neurotic owner!!! But I am delighted she has made a full recovery (minus the tail)!
Joe Bristol Emersons Green


Veterinary Surgeon

Read Joe bio

I graduated from the Royal Veterinary College in London in 2011 and stayed in London for 3 and a half years working at a practice in Middlesex followed by a move into central London, working in Notting Hill. My clinical interests include all kinds of surgery, emergency medicine and neurology. I particularly enjoy working with clients throughout the whole lifespan of their pet’s illness so that I can oversee and explain every step in the process. I am originally from Stoke Gifford and have recently moved back to Bristol with my wife following a year of travel and volunteering. When not working I enjoy sailing, making good food and drinking fine wine.
Beccy V4P Emersons Green


Veterinary Surgeon

Read Beccy bio

Having lived my whole life in Glasgow; I stayed at home for university, graduating in 2015 from The University of Glasgow. Looking for a bit of a change after this I moved to South Devon and worked there for two years as a mixed animal vet. In this role I was working with everything from cats and dogs to cows and sheep throwing in the odd goose or chicken in between times. I loved my time there but after 2 years it was time for another change and I was lucky enough to be welcomed in to the team at Vets4Pets Emersons Green. Everybody has been very welcoming and I am delighted to be part of such a great practice. I have a particular interest in imaging and really look forward to developing my small animal medicine and surgery even more. In my spare time I like to paddle board and am really looking forward to exploring Bristol and Bath from the water! I also enjoy travelling and spending time with friends and family so love to go home to Glasgow as regularly as I can.


Veterinary Surgeon

Read Phil bio

I graduated from the Royal Veterinary College in 2011 which the observant of you will note is the same year as Joe and yes we have been friends since then. Since graduating I have worked exclusively in small animal practices but have bounced around a bit, working in Lincolnshire, Devon and Cornwall prior to ending up in Bristol. I really enjoy the variety of cases that come in on a day to day basis but suppose if you had to pin me down I have a soft spot for dermatology..some cardiology..a bit of opthalamology..as I say a bit of everything. I have a dog called Sasha who is an Alaskan Malamute so I guess you could say I am a dog person but I do enjoy seeing most animals and have even once operated on a snake. Outside of work I am equally at home outdoors, walking the dog, paddleboarding or playing softball; or indoors watching films, trying to beat Joe at cards or discussing rugby down the pub.


Head Veterinary Nurse

Read Natalie bio

After completing my national diploma in animal management, I qualified from Bristol University in 2010 with a degree in veterinary nursing and practice administration. I previously worked in a small animal hospital in Hampshire where I am originally from. In 2013 I moved to Bristol where I worked for Highcroft for 4 years continuing to develop my nursing. Veterinary nursing is a fantastic job! I particularly enjoy theatre and puppy socialisation, I have an interest in emergency and critical care. When I am not working I enjoy Pilates, socialising with friends and family and travelling on my partner’s motorbike. Most recently Emersons Green Vets4Pets have welcomed me in to their practice, and I am thrilled to be part of this lovely team.


Head Veterinary Nurse

Read Nad bio

I moved from Devon for university purposes, qualifying from Hartpury College in 2012 and worked in a small animal practice in Cheltenham. One of my interests lie in exotic and wild species and I have been volunteering at Bristol Zoo since graduating. I am further pursing this by studying for my certificate in veterinary nursing of exotic species. I really love nursing and am very excited to be part of the team at Vets4Pets Emersons Green and meeting all the lovely owners and amazing pets. Outside of work I enjoy visiting museums and cathedrals and am trying to get back into amateur dramatics.
Judith 2


Veterinary Nurse

Read Judith bio

Whilst bringing up 4 sons, I undertook a degree in Biological Science, which led me into qualifying as a Veterinary Nurse and becoming a Further Education lecturer, teaching diplomas in Animal Management mainly based at Bristol zoo. I have worked at various veterinary surgeries in Bristol and Bath, enjoying all aspects of animal behaviour and have done specialist courses in breeding and rearing puppies. I have 4 cats, 2 of which are Bengals and have special needs. I also have chickens, 2 elderly rescue poodles and a very boisterous young standard poodle, with whom I attempt to do agility and obedience. Work, children, grandchildren and pets take up most of my time but I also enjoy sewing, gardening and holidaying in France.


Veterinary Nurse

Read Denise bio

I had always wanted to work with animals and was really lucky to be offered a job in a veterinary practice in Newcastle upon Tyne as soon as I left school, qualifying as a Veterinary Nurse in 1981. I moved down to the South West in 1982 and have worked in vets around the Bath and Bristol area ever since. I really enjoy my job, every day is different and over the years I have met some lovely people and their pets. I love helping owners to slim down overweight pets, giving advice about cat, dog and rabbit care and have great fun when hosting puppy parties. My husband and I are ''owned'' by Muttley the mischievous mongrel. In my spare time I love cooking, gardening and singing with a local group. In the winter months North Devon is my favourite spot to enjoy beach walks but in the spring and summer month’s holidays are spent canal boating around the UK and France.


Student Veterinary Nurse

Read Sophie bio

I have always had a passion for learning about animals and grew up watching anything by Steve Irwin and David Attenborough. I have been with the practice now for just over three years and I am lucky to have recently begun studying to become a registered veterinary nurse, which I am thoroughly enjoying. I live with my husband and our two springer spaniels Charlie and Lola, two snakes Bindi and Irwin, and six guinea pigs – Harry, Ted, Nelson, Audrey, Frida and Grace. I also have a passion for gardening and keep an allotment, and enjoy sailing with my husband on our holidays.
Ruby Bristol Emersons Green


Student Veterinary Nurse

Read Ruby bio

I am from Bristol and finished my GCSE exams in 2017, once I got my results I knew straight away that I wanted to train as a veterinary nurse. At the age of 16 I was offered a training position here at Vets4Pets Emersons Green and been training with them ever since. I love listening to music, shopping and going for dog walks on the beach. From a young age I have always wanted to work with animals and had lots of pets growing up such as dogs, hamsters and rabbits. At the moment I have 2 rescue dogs, Lilo and Messi and 2 rabbits, Missy and Maggie. I am now in my second year of college studying to be a veterinary nurse and have only a year to go! I am really enjoying my practical training here and cannot wait to qualify.



Read Steph bio

I originally did a degree at Kingston University London in Geography then worked in retail. I decided to change career 5 years ago and picked a career in Veterinary Nursing as I wanted a challenge. I qualified in 2017 and worked/ trained in a Hospital in Berkshire. I really enjoy operating and have recently done a course on schedule 3 surgery.

I recently moved to Bristol with my partner and hope to soon be able to get our first dog together. I  have a  family cat and dog back home. In my spare time I enjoying going to the gym and keeping active and exploring the countryside. I also have a mini Kew Gardens at home and really enjoy gardening.​




Read Danielle bio

From I young age I knew I wanted to work with animals. After gaining my GCSE’s, I went on to college to complete a BTEC National Diploma in Animal Management which was based at Bristol Zoo. After working in retail for a few years I was lucky enough to land a position as an Animal Nursing Assistant at a small animal veterinary practice in Bristol. During my time at this practice I completed an Animal Nursing Assistant Certificate and trained as a Veterinary Nursing as an apprentice via a Level 3 Diploma. I finished my nurse training and qualified as a veterinary nurse in April 2019. After 10 years at my first practice I decided that it would be beneficial for me to experience working in another practice, and this is when I started at Vets4Pets Emerson’s Green. Everyone has been so welcoming and looking forward to/ enjoying working here. I’m enjoying most aspects of veterinary nursing, however I particular enjoy anaesthesia and critical care, medical and feline nursing.   

I current share my home with my partner and our two children. In my spare time I enjoy going for walks and exploring nature with the family.

Ollie Bristol Emersons Greem

Ollie Vann

Practice Manager

Read Ollie Vann bio

I have been part of the team at Emersons Green Vets4pets since we opened in 2014. After studying an outdoor adventure diploma I spent around 15yrs traveling the world running trekking and kayaking expeditions. I now support my wife Carla with running the practice. My job role is mainly behind the scenes, making sure our great team have everything they need to care for your pets. Although I do enjoy getting out of the office when we have caesarean in the practice. We have a lovely French bulldog called ‘Darwin’ who loves cuddling up on the sofa! Outside of work, I don’t have much free time as we’ve 2 children Theo and Alma, however I do enjoy family bike rides,climbing and planning future adventures.
Lynn V4P Emersons Green


Veterinary Care Assistant

Read Lynn bio

I have wanted to work in an animal care environment for a long time so this is my dream job and I feel extremely lucky to be working with such a friendly and caring team. I love the variety of my job and no two days are the same. I have 2 crazy Miniature Schnauzers, a 3 year old cat who was given to be by a lovely client when she was a kitten and a young cat who I have hand reared from a few days old, together with 2 teenage children and a husband! In my spare time I love early morning walks with my dogs, Sapphie & Blue. I also enjoy taking mini breaks exploring different parts of the country with friends, gardening, music and spending time with my family.
Stacy Bristol Emersons Green


Veterinary Care Assistant

Read Stacy bio

Since the age of 15 I have been working with animals both wild and domesticated species through Noah’s ark zoo farm where I gained experience with a wide range of species from rabbits and guinea pigs to giraffes and zebras! I then started my training as a veterinary care assistant in 2017 qualifying in June 2018. I was based at Vets4Pets in Kingswood originally and joined the team here at Emersons green in August 2018. I thoroughly enjoy all aspects of the job due to its diversity - no two days are ever the same and there’s such a variety of animals we get to see. I eventually aim to become a qualified veterinary nurse but at the moment I’m gaining significant experience within the practice from client care to looking after the animals. In my spare time I enjoy various activities such as camping, rock climbing, and baking, I am also a girl guiding leader in my spare time and enjoy relaxing weekends away. I also own a lovely adventurous domestic short-haired cat called Sanka.
Emily Bristol Emersons Green


Assistant Practice Manager

Read Emily bio

I have been with the team here at Vets4Pets Emersons Green since the practice opened in June 2014. I feel very lucky to be working in a practice that has such a fantastic team and lovely clients. If you meet me on reception you’ll see I’m a bit of a chatter as I enjoy getting to know you and your pets. The job has offered so many great experiences and opportunities, one of which was to help me achieve a personal goal of learning Sign Language. I’m currently qualified in Level 1 and hope to achieve level 2 in the future. I live in Wales with my family and in my spare time I like to teach my Collie X dog called Loki new tricks, we’re up to 17 so far! Also exploring the beautiful countryside with him is a favourite.
Jade Bristol Emersons Green


Customer Service

Read Jade bio

I joined the Pets at Home team in 2014 whilst doing an animal care course at Norton Radstock College. I volunteered in the vets while doing my course, and I’ve always wanted to join the vet’s team and work alongside them. I love working within an animal environment, having the variety of customer service and puppy cuddles. I feel I am very lucky to be given this opportunity to be part of such a fantastic team, and look forward to my future career working alongside such a lovely team. Since I can remember I’ve always loved animals, I currently live with my partner and his 2 kids alongside 2 giant rabbits, 2 guinea pigs and a bearded dragon. In my spare time besides looking after all my animals, I love going on long walks in the countryside, swimming and travelling down south to my favourite place Cornwall and camping.
Steph H


Client Care Advisor

Read Steph bio

Since I started working I have been in the leisure industry, recently I decided I wanted a change. With a love for animals working in a vets was an easy choice. 

Everyday is different at vets4pets and I am learning new things each day. I also get the chance to cuddle some very cute animals, which is always a bonus. 

In my spare time I try to stay active. I love surfing, stand up paddle boarding and recently started mountain biking

We have always had many animals in our house as I've grown up. Currently we only have fish, rabbits and a dog. One day I would love to have a Newfoundland. 



Customer Service

Vets4Pets Bristol Emersons Green is committed to bringing you affordable, high quality care via a modern, well equipped practice, including a lab, pharmacy, digital x-ray and ultrasound. Plus, on site car parking too!

The friendly team can't wait to meet all of their new clients!

Pre-Op Instructions

Pre-Op Instructions - Cat, Dog Neutering.pdf

Pre-Op Instructions - Cat, Dog Non routine.pdf

Pre-Op Instructions - Cat, Dog Dentals.pdf

Pre-Op Instructions - Rabbit, Guinea Pig.pdf



  • Dental X-Ray
    Unlike humans, dogs need to be under general anesthesia for dental X-rays. Anesthesia is considered to be a safe procedure and will be performed after a general examination. It is tailored to the individual and your dog is continuously monitored during the dental exam.
  • Emergency cover
    Even if we are closed, we have your pet covered.
  • Orthopaedics
    Surgery of joints and bones.
  • Operating Theatre
    An operating theatre with gaseous anaesthetic facility for surgical procedures.

Show more services

  • Digital X-Ray
    Digital X ray equipment is available.
  • Isolation Unit
    A special ward to care for animals with contagious diseases.
  • Blood Pressure Monitor
    Used to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.
  • ECG
    ECG is also available to keep your pet's heart healthy.
  • Ultrasound
    Generates 2-D moving images of your pet’s internal organs at work.
  • Biochemistry
    Allows an assessment of the functionality of a patients organs.
  • Haematology
    Allows the assessment of a patient's blood and blood cells.
  • Electrolyte
    Enables the assessment of critical blood chemicals such as sodium and potassium.
  • In-house Laboratory
    A range of analytical tests and equipment to assist in the rapid diagnosis of illness.
  • Laser Treatment
    Therapeutic laser therapy.
  • Acupuncture
    Acupuncture has evolved from the ancient art of placing needles into particular locations on the body in order to alleviate pain, improve recovery rates and increase resistance to disease. It has been practised by the Chinese and other Eastern cultures for thousands of years and may be used to treat a wide variety of illnesses in people and animals.
  • Dentistry
    The treatment and prevention of dental disease

Practice accreditations

  • RCVS accreditation EDITED
  • Small_Animal_Practice
  • $R7B2CSH

Health Plans

Starter pack protection

Best Start in Life

Our Best Start in Life starter pack includes everything they'll need from a veterinary perspective to grow up happy and healthy, from a microchip to their first vaccinations.
kitten in practice

Health Plan

Complete Care

From £8 a month
Complete peace of mind
Complete Care dog header

Health Plan

Complete Care Senior

From £17
A complete care plan for your 7+ year old pet's continued good health
senior dog outside in sun

Health Plans

Flea & Worm Pack

Protect your pet and your pocket!
dog in field

Health Plan


Just £99
Vac4Life is a preventative plan following primary vaccinations

Out of hours

Rowe Vets, Bristol
Bradley House
The Veterinary Hospital
Bradley Stoke
BS32 9DT

Telephone: 0117 905 9000

Fees start from £160.70

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