Harlow Vets4Pets

Inside Pets at Home
St James Retail Park
Edinburgh Way
CM20 2SX
01279 770 104

Closed Now

Need emergency care? See out of hours information.

Opening Hours

  • Monday  - 
  • Tuesday  - 
  • Wednesday  - 
  • Thursday  - 
  • Friday  - 
  • Saturday  - 
  • Sunday Closed

Meet the team

Garrick Ponte


Practice Owner & Head Veterinary Surgeon


Read Garrick bio

Garrick graduated from the University of Pretoria in 2005 and has now spent many years in the UK. He came to us from a practice in Dartford, having enjoyed 2 years with them. Garrick became a partner in the Harlow practice in June 2011. He prefers the medicine side of veterinary work over surgical procedures and achieved his GPCert in Small Animal Medicine in 2013, his GPCert in Endoscopy in 2015 and his PgCert in Small Animal Medicine in 2017 Garrick is now pursuing a GPCert in Cardiology to expand his knowledge. He is particularly successful in helping clients to maintain the quality of their pet's life during terminal illness. Garrick has a passion for sport and can be found, summer weekends, playing cricket on local village greens and at other times with his beloved family.



Veterinary Surgeon


Read Natasha bio

Natasha is a new addition to our team at Harlow, having graduated in 2021 from the University of Cambridge. She has a varied veterinary background with experience working in canine behaviour, as well as being part of research projects into feline dementia and the genetics of obesity in dogs. Natasha is excited to continue getting to know the clients and patients at Harlow



Veterinary Surgeon

BSc (Hons) BVetMed (Hons) PHd MRCVS

Read Nicola bio

Nicola graduated from the RVC in 2012 having previously completed a BSc and a PhD in cancer biology. She is currently doing an advanced certificate in veterinary diagnostic imaging and also particularly enjoys looking after cases involving pain management, as well as surgery. Outside of veterinary work Nicola does crossfit and loves trail running with her whippet. She also has two young children and a jack russell terrier.


Veterinary Surgeon


Read Felix bio

Felix graduated from the RVC in 2023 and proudly represents the newest addition to our compassionate team. Originally from Hong Kong, Felix has quickly adapted to the vibrancy of London and developed a deep affection for the serene countryside. Outside of work, you may often find Felix playing a variety of sports, with a particular passion for badminton and ultimate frisbee. He is dedicated to offering top-tier care for all our furry patients and is eager to meet our wonderful clients.



Head Nurse

BA(hons) GradDipVN RVN

Read Kelsey bio

Kelsey moved to Veterinary Nursing in 1997 after trying the conventional commuting 9 to 5. She trained at a local veterinary hospital where she then eventually took the head nurse role there in 2001. Kelsey remained at that practice until 2006 when she left to have her son, Henry. Kelsey joined us on a part time basis in 2008, became our Head Nurse in 2009 and is a valued member of staff. She is instrumental in training our student nurses, many of which are about to complete final exams. Kelsey recently completed the Diploma in Advance Veterinary Nursing, to further her skills and enable her to provide advanced care to our patients. This is a tough qualification to achieve and is one of only a small number of nurses in the UK to have done so. Kelsey also has the ISFM Diploma in Feline Nursing in order to enhance our feline care. Away from the practice Kelsey likes to spend time with her family, her slightly idiotic ragdoll cats Margo & Jerry and socialising with friends and a decent Sauvignon Blanc.

Erin Harlow


Deputy Head Nurse

BSc (Hons) RVN

Read Erin bio

Erin came to us in 2016 after completing her BSc (hons) in Animal Management to train as a Veterinary Nurse. She qualified in 2018 and is working her way toward a qualification in Nursing Exotic Animals.  Erin has a giant dog, Tux, and two rescue cats, Pango & Theo.  Theo has been taught tricks such as high 5, sit and give paw. A major achievement for a cat. Erin loves giant breed dogs, small furries and very much enjoys behavioural therapy and helping patients overcome their fear of the vets.



Registered Veterinary Nurse


Read Sophie bio

Sophie came to Vets4Pets Harlow in January 2017 after having her son Alfie. She had worked with us previously at the Chingford practice and we so admired her skills and dedication that we wanted her with us in Harlow. Sophie qualified in 2014 and has also achieved her SQP award.



Registered Veterinary Nurse


Read Alex bio

Alex brought his extensive skills to us here in 2021 after spending 14 years as a night nurse in a specialist referral practice. He has been in veterinary practice since 2000 and whilst he loves all his patients he is especially pleased to be around the feline ones. Alex loves to spend time with his family outside of work and can often be found doing some DIY. He loves a dad joke and seeing the odd musical.

Angela Sharpe


Registered Veterinary Nurse


Read Angela bio

Angela has been working in the veterinary industry since 2001 and qualified as a Registered Veterinary Nurse in 2012. She has interests in behaviour and surgery and loves to meet clients when helping their pets in a consultation. Seen here with her dog Pepper, Angela enjoys spending time with family when not at work.



Registered Veterinary Nurse




Student Veterinary Nurse

BSc Animal Science

Read Chloe bio

Chloe joined our team in 2019 as a Veterinary Care Assistant. Prior to joining us Chloe completed her BSC (Hons) in Animal Science at Writtle University College. She also has a lot of experience working in animal charities, kennels and catteries. Chloe loves all animals but is especially a crazy cat lady as you can see from her picture with her special boy Neo. During the beginning of 2020 Chloe started her student veterinary nursing journey and is really enjoying gaining experience and knowledge at college.



Student Veterinary Nurse

Read Amelia bio

Amelia has been working for the team since 2022 before joining the team, she Work for a referral hospital and completed a level 2 and 3 in animal care, she started her training to become a registered nurse in 2021. Amelia has interests in zoology and In critical care nursing. Outside of work she enjoys cooking and going on dog walks with her dog Bailey .



Student Veterinary Nurse

BSc (Hons) Biological Science

Read Jade bio

Jade joined our team in 2022 on reception before starting her training as a Veterinary Nurse at the beginning of this year. Before joining us Jade completed a BSc (Hons) in Biological Sciences at the University of Essex. Jade has experience working with farm animals and has even taken home an orphan lamb to care for throughout the night! She is eager to start her journey as a Student Veterinary Nurse and has recently started college. Outside of work Jade enjoys spending time with her family and caring for Gus Gus the cat. 

Ruth Cook Harlow


Practice Owner & Practice Manager

RVN CertNatSci CertBusStud CertVPM

Read Ruth bio

Ruth is originally from Harlow and qualified as a Veterinary Nurse in 1987. She worked in a variety of practices until 1995 when she moved to the pet food industry, gained a Certificate in Small Animal Nutrition and helped provide information and training to vets and nurses nationally. Ruth returned to nursing in 2002 and has been with Vets4Pets since the beginning of 2008, becoming a partner in the Harlow practice in June 2011. Ruth has a variety of dogs and cats at home, mostly waifs and strays from the surgery.
Angela Website


Reception Manager

Read Angela bio

 I have been working at Vets4Pets Harlow since May 2021. Previously I had been a receptionist at Vets4Pets Hertford. Prior to working in the veterinary field I worked in childcare and education. After deciding a change of career was necessary and due to my passion and interest of animals I decide to move into the veterinary field. I have 5 small dogs of my own (it’s only like 1 big dog really!!) so that keeps me busy when I am not at work! I look forward to meeting you and your pets and reception

CN Website pic



Read Claire bio

Claire came to us in March 2023 from the traditional office environment. Claire had always wanted to work in the Veterinary sector and now she is here, she is loving every moment. She finds her role fast paced and very different from the roles she has been used to. Claire loves meeting the pets and their owners, working in a brilliant team (her words). Claire spends time with her 2 dogs, 2 cats and 2 teenagers when at home.




Vets4Pets Harlow is committed to bringing you affordable, high quality care via a modern, well equipped practice, including a lab, pharmacy, digital x-ray, endoscopy and ultrasound. Plus, on site car parking too!

The friendly team can't wait to greet all of their clients!



  • Emergency cover
    Even if we are closed, we have your pet covered.
  • Anaesthesia
    General anaesthetic enables us to perform many procedures kindly and safely for your pet.
  • Arthroscopy
    Arthroscopy (also called arthroscopic or keyhole surgery) is a minimally invasive surgical procedure on a joint in which an examination and sometimes treatment of damage is performed using an arthroscope, an endoscope that is inserted into the joint through a small incision.
  • Bereavement Support
    Making the decision to say goodbye to your pet is one of the toughest you’ll ever make. Pets provide us with unconditional love, friendship and comfort, so it is normal to have intense or conflicting emotions when it comes to euthanasia. At Vets4Pets we’re here for you and your pet for every step of your journey together.

Show more services

  • Biochemistry
    Allows an assessment of the functionality of a patients organs.
  • Blood Pressure Monitor
    Used to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.
  • Blood Transfusion
    Treats many critically ill cats and dogs and our pioneering blood donor programme helps keep them alive.
  • Cardiology
  • Chemotherapy & Cancer Treatment
    Dogs and cats that receive chemotherapy feel normal the day they are given the drug.
  • Cruciate Surgery
    Surgery to repair damaged stifle ligaments.
  • Dental X-Ray
    Unlike humans, dogs need to be under general anesthesia for dental X-rays. Anesthesia is considered to be a safe procedure and will be performed after a general examination. It is tailored to the individual and your dog is continuously monitored during the dental exam.
  • Dentistry
    The treatment and prevention of dental disease
  • Digital X-Ray
    Digital X ray equipment is available.
  • Ear Surgery
    Ear Surgery service is available to keep your pet free from any infections.
  • ECG
    ECG is also available to keep your pet's heart healthy.
  • Echocardiography (heart scans)
    Generates a 2D moving image of your pet's heart.
  • Electrolyte
    Enables the assessment of critical blood chemicals such as sodium and potassium.
  • Endoscopy
    Enables us to capture real-time images of internal organs and structures using an endoscope.
  • Fracture Repair
    Orthopaedic surgery to correct broken bones.
  • Haematology – Blood testing
    Allows the assessment of a patient's blood and blood cells.
  • Health Plans
    Designed to cover all the regular pet care essentials such as vaccinations and flea and worm prevention, whilst saving you money.
  • Hospital Ward
    Suite of custom-built kennels for the housing and monitoring of in-patients.
  • In house blood transfusions
    In house blood transfusions
  • In-house Laboratory
    A range of analytical tests and equipment to assist in the rapid diagnosis of illness.
  • Isolation Unit
    A special ward to care for animals with contagious diseases.
  • Keyhole Surgery
    In human medicine ‘keyhole’ surgery or laparoscopy has been used for many years given its reduced surgical trauma and quicker recovery times compared to traditional 'open' surgery.
  • Laser Treatment
    Therapeutic laser therapy.
  • Locally Owned
    This practice is locally owned.
  • Medication
  • Microchipping
    A microchip can help retrieve lost pets
  • Nurse Clinic
    Appointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
  • Nutritional Advice
    Advice and support for your pet's diet.
  • Oncology
    Medical care of cancer.
  • Operating Theatre
    An operating theatre with gaseous anaesthetic facility for surgical procedures.
  • Orthopaedics
    Surgery of joints and bones.
  • Pet Passport / Animal Health Certificate
    Trained Official Veterinarian vets to issue Pet Passports, Fit to Fly letters and rabies serology tests.
  • Prescriptions
    We can provide written prescriptions upon request.
  • Rabbit Medicine and Testing
    Rabbit Medicine and Testing
  • Separate Cat & Dog Waiting Areas
    Separate cat and dog waiting areas, designed to ensure your pet is kept in a comfortably stress free environment.
  • Separate Cat & Dog Wards
    Separate cat and dog hospital wards, designed to ensure your pet is kept in a comfortably stress free environment.
  • Small Mammal Medicine and Surgery
    Small Mammal Medicine and Surgery
  • Soft Tissue
    Surgical procedures involving the soft tissues such as ears and skin.
  • Tonopen - Eye Pressure Testing
    Measures eye pressure.
  • Ultrasound
    Generates 2-D moving images of your pet’s internal organs at work.
  • Weight Clinic
    Monitoring clinic to help dogs and cats achieve optimal weights – both if they have been under or overweight
  • X-Ray
    Generates digital 2D images of bones and internal organs.
  • X-Ray & Ultrasound
    X-Ray & Ultrasound

Practice accreditations

  • RCVS accreditation EDITED
  • Small_Animal_Practice
  • ISFM Website Panel size
  • VetGDPLogo

More accredidations

  • VetGDP billboard practice

Health Plans

Health Plan

Complete Care

From £8* per month
Save over £300† on routine healthcare
2022_Vets4Pets_07_CAT_HANDOVER_589_Graded (1)

Health Plan

Complete Care Plus

From £19* per month
Our most comprehensive plan for dogs and cats

Health Plans

Flea & Worm Pack

Protect your pet and your pocket!
dog in field

Out of hours

Queen Mother Hospital For Animals
Royal Veterinary College
Hawkshead Lane
North Mimms

Telephone: 01707 666399

Consultations start at £160