We’re here to support you and your pets

As an essential service, we're here to support you and your pets. Please check our opening hours and contact our friendly team to discuss your pet care needs. Visit our Facebook page to stay informed with the latest safety measures in place at our practice.

Harlow Vets4Pets

Inside Pets at Home
St James Retail Park
Edinburgh Way
CM20 2SX

Telephone: 01279 770 104

Closed Now

Need emergency care? See out of hours information.

Opening Hours

  • Monday  - 
  • Tuesday  - 
  • Wednesday  - 
  • Thursday  - 
  • Friday  - 
  • Saturday  - 
  • Sunday Closed

Meet the team

Garrick Ponte


Practice Owner & Head Veterinary Surgeon


Read Garrick bio

Garrick graduated from the University of Pretoria in 2005 and has now spent many years in the UK. He came to us from a practice in Dartford, having enjoyed 2 years with them. Garrick became a partner in the Harlow practice in June 2011. He prefers the medicine side of veterinary work over surgical procedures and achieved his GPCert in Small Animal Medicine in 2013, his GPCert in Endoscopy in 2015 and his PgCert in Small Animal Medicine in 2017 Garrick is now pursuing a GPCert in Cardiology to expand his knowledge. He is particularly successful in helping clients to maintain the quality of their pet's life during terminal illness. Garrick has a passion for sport and can be found, summer weekends, playing cricket on local village greens and at other times with his beloved family.

Anna Jones Harlow


Senior Veterinary Surgeon


Read Anna bio

Anna graduated from the RVC in 2012. After spending two years at a small animal practice in Norwich she joined us in Chingford in 2014, subsequently moving here to Harlow in 2017. Anna has a particular interest in surgery, both soft tissue and orthopaedics and is currently studying for a certificate in small animal surgery. Outside of work she is most likely to be found baking/knitting/sewing or out doing something active.



Veterinary Surgeon


Read Natacha bio

Natacha join us in 2019. She graduated from the University of Lisbon in 2018 and after working for a short time in Lisbon as a vet she came to practice in the UK. Natacha has interests in canine behaviour and non-pet species. 



Veterinary Surgeon


Read Amelia bio

Amelia is originally from Yorkshire and having graduated from the University of Bristol in June 2020, she moved to live on her partner’s farm here in Essex. Amelia enjoys both surgery and medicine and is currently focusing on developing her skills in both areas. Amelia enjoys baking in her spare time, walking her Labradors, Millie & Cassie on the farm and driving tractors over harvest.

Kelsey Stanley Harlow


Head Nurse


Read Kelsey bio

Kelsey moved to Veterinary Nursing in 1997 after trying the conventional commuting 9 to 5. She trained at a local veterinary hospital where she then eventually took the head nurse role there in 2001. Kelsey remained at that practice until 2006 when she left to have her son, Henry. Kelsey joined us on a part time basis in 2008, became our Head Nurse in 2009 and is a valued member of staff. She is instrumental in training our student nurses, many of which are about to complete final exams. Kelsey recently completed the Diploma in Advance Veterinary Nursing, to further her skills and enable her to provide advanced care to our patients. This is a tough qualification to achieve and is one of only a small number of nurses in the UK to have done so. Kelsey also has the ISFM Diploma in Feline Nursing in order to enhance our feline care. Away from the practice Kelsey likes to spend time with her family, including Shouty Bob a very unusual female ginger cat, and socialising with friends.

Sophie Boggas Harlow


Deputy Head Veterinary Nurse


Read Sophie bio

Sophie joined us as a placement student in 2011 and loved us so much she chose to become an employed member of staff in 2012. Sophie qualified as a Veterinary Nurse in 2016 and gained her ISFM Certificate in Feline Medicine in 2019. Sophie is a very important member of the practice she is the quietest member of our team but always has a ready smile. Sophie enjoys spending time with family and friends when not studying and has 2 dogs Louis & Jeff, and Poppy, a kitten she hand reared after it had been found left in a dustbin.

Sophie David harlow


Registered Veterinary Nurse


Read Sophie bio

Sophie is from Harlow and came to Vets4Pets Harlow in January 2017 after having her son Alfie. Sophie qualified in 2014 and has also achieved her SQP award.



Registered Veterinary Nurse


Read Erin bio

Erin came to us in 2016 after completing her BSc (hons) in Animal Management to train as a Veterinary Nurse. She qualified in 2018. Erin spends a great deal of time with her horses Tabi and Fabbie, whilst taking great pains to assure everyone that their names were not her idea. She has a cat Theo, who is a rescue. Theo has been taught tricks such as high 5, sit and give paw, a major achievement for a cat! Erin very much enjoys behavioural therapy and helping our patients overcome their fear of the vets.

Grace Goodey SVN


Student Veterinary Nurse

BSc(Hons) Zoology

Read Grace bio

Grace came to Vets4Pets Harlow in 2017 after completing her Zoology degree and spending some time with the Zoological Society of London health screening rare snails before release and helping with general keeper duties. Grace started studying for her Veterinary Nursing Diploma and expects to qualify in 2021.

Rose McDonald Harlow


Student Veterinary Nurse

Read Rose bio

Rose came to Vets4Pets Harlow in 2017 and is currently studying for her nursing qualification. She likes to spend time outside of work with her pets, family and friends.

Chloe Danks


Student Veterinary Nurse

BSc Animal Science

Read Chloe bio

Chloe graduated from Writtle University College in September 2018 with a BSc in Animal Science. Prior to her degree, Chloe has worked in a kennel/cattery and an Animal charity finding new homes for companion animals. She has three cats at home which she adores. Chloe is a very chatty and bubbly person willing to help anyone. She joined us early 2019 as a Veterinary Care Assistant and is now pursuing a Veterinary Nursing qualification.



Veterinary Care Assistant

Read Jessica bio

Jessica joined us 2020 to start her career in veterinary medicine. Jessica has spent time in the transport industry prior to following her dream to work toward becoming a Veterinary Nurse. She has many pets of her own and enjoys spending time with them and her family when not working.



Registered Veterinary Nurse


Read Joanne bio

Joanne joined us in 2018 after a varied career working in both veterinary practice and the pharmaceutical industry. She has a qualification in clinical nutrition and can most often be found consulting with clients about their pets nutritional needs. Outside of work she spends much time with her pets.

Ruth Cook Harlow


Partner & Practice Manager

RVN CertNatSci CertBusStud CertVPM

Read Ruth bio

Ruth is originally from Harlow and qualified as a Veterinary Nurse in 1987. She worked in a variety of practices until 1995 when she moved to the pet food industry, gained a Certificate in Small Animal Nutrition and helped provide information and training to vets and nurses nationally. Ruth returned to nursing in 2002 and has been with Vets4Pets since the beginning of 2008, becoming a partner in the Harlow practice in June 2011. Ruth has a variety of dogs and cats at home, mostly waifs and strays from the surgery.
Diane Pavelin Harlow


Reception Manager

Read Diane bio

Diane has been with the practice on and off for many years and is a favorite with many of our clients. Reception just doesn’t work without her and she is a valuable member of our team! Diane lives locally with her family and a whole pack of small dogs.
Claire Barker Receptionist



Read Claire bio

Claire joined Vets4Pets Harlow in 2018. She is a friendly face on reception and enjoys talking to our clients. Claire enjoys spending time with her own cats and her family when not at work.

Vets4Pets Harlow is committed to bringing you affordable, high quality care via a modern, well equipped practice, including a lab, pharmacy, digital x-ray, endoscopy and ultrasound. Plus, on site car parking too!

The friendly team can't wait to meet all of their new clients!



  • Dental X-Ray
    Unlike humans, dogs need to be under general anesthesia for dental X-rays. Anesthesia is considered to be a safe procedure and will be performed after a general examination. It is tailored to the individual and your dog is continuously monitored during the dental exam.
  • Emergency cover
    Even if we are closed, we have your pet covered.
  • Orthopaedics
    Surgery of joints and bones.
  • Operating Theatre
    An operating theatre with gaseous anaesthetic facility for surgical procedures.

Show more services

  • Separate Cat & Dog Wards
    Separate cat and dog hospital wards, designed to ensure your pet is kept in a comfortably stress free environment.
  • Digital X-Ray
    Digital X ray equipment is available.
  • Isolation Unit
    A special ward to care for animals with contagious diseases.
  • In house blood transfusions
    In house blood transfusions
  • Endoscopy
    An endoscope is a long tube connected to a light source and video camera that sends real time images to a television screen for viewing. Endoscopy is the use of an endoscope within internal structures and organs of the body. The endoscope can be inserted through natural openings such as the mouth, nose or rectum to reach the structure of interest.
  • Echocardiography (heart scans)
    Generates a 2D moving image of your pet's heart.
  • Blood Pressure Monitor
    Used to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.
  • ECG
    ECG is also available to keep your pet's heart healthy.
  • Ultrasound
    Generates 2-D moving images of your pet’s internal organs at work.
  • Biochemistry
    Allows an assessment of the functionality of a patients organs.
  • Haematology
    Allows the assessment of a patient's blood and blood cells.
  • Electrolyte
    Enables the assessment of critical blood chemicals such as sodium and potassium.
  • Tonopen (measures eye pressure)
    Measures eye pressure.
  • In-house Laboratory
    A range of analytical tests and equipment to assist in the rapid diagnosis of illness.
  • X-Ray
    Generates digital 2D images of bones and internal organs.
  • X-Ray & Ultrasound
    X-Ray & Ultrasound
  • Weight Clinic
    Monitoring clinic to help dogs and cats achieve optimal weights – both if they have been under or overweight
  • Soft Tissue
    Surgical procedures involving the soft tissues such as ears and skin.
  • Prescriptions
    We can provide written prescriptions upon request.
  • Health Plans
    Designed to cover all the regular pet care essentials such as vaccinations and flea and worm prevention, whilst saving you money.
  • Pet Passport
    Trained Official Veterinarian vets to issue Pet Passports, Fit to Fly letters and rabies serology tests.
  • Oncology
    Medical care of cancer.
  • Nutritional Advice
    Advice and support for your pet's diet.
  • Nurse Clinic
    Appointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
  • Medication
  • Locally Owned
    This practice is locally owned.
  • Laser Treatment
    Therapeutic laser therapy.
  • Keyhole Surgery
    In human medicine ‘keyhole’ surgery or laparoscopy has been used for many years given its reduced surgical trauma and quicker recovery times compared to traditional 'open' surgery.
  • Hospital Ward
    Suite of custom-built kennels for the housing and monitoring of in-patients.
  • Fracture Repair
    Orthopaedic surgery to correct broken bones.
  • Ear Surgery
    Ear Surgery service is available to keep your pet free from any infections.
  • Cruciate Surgery
    Surgery to repair damaged stifle ligaments.
  • Chemotherapy
    Dogs and cats that receive chemotherapy feel normal the day they are given the drug.
  • Blood Transfusion
    Treats many critically ill cats and dogs and our pioneering blood donor programme helps keep them alive.
  • Bereavement Support
    Making the decision to say goodbye to your pet is one of the toughest you’ll ever make. Pets provide us with unconditional love, friendship and comfort, so it is normal to have intense or conflicting emotions when it comes to euthanasia. At Vets4Pets we’re here for you and your pet for every step of your journey together.
  • Arthroscopy
    Arthroscopy (also called arthroscopic or keyhole surgery) is a minimally invasive surgical procedure on a joint in which an examination and sometimes treatment of damage is performed using an arthroscope, an endoscope that is inserted into the joint through a small incision.
  • Anaesthetic
    General anaesthetic enables us to perform many procedures kindly and safely for your pet.
  • Dentistry
    The treatment and prevention of dental disease
  • Cardiology
  • Microchipping
    A microchip can help retrieve lost pets
  • Small Mammal Medicine and Surgery
    Small Mammal Medicine and Surgery
  • Rabbit Medicine and Testing
    Rabbit Medicine and Testing
  • Separate Cat & Dog Waiting Areas
    Separate cat and dog waiting areas, designed to ensure your pet is kept in a comfortably stress free environment.

Health Plans

Starter pack protection

Best Start in Life

Our Best Start in Life starter pack includes everything they'll need from a veterinary perspective to grow up happy and healthy, from a microchip to their first vaccinations.
kitten in practice

Health Plan

Complete Care

From £8 a month
Complete peace of mind
Complete Care dog header

Health Plan

Complete Care Senior

From £17
A complete care plan for your 7+ year old pet's continued good health
senior dog outside in sun

Health Plans

Flea & Worm Pack

Protect your pet and your pocket!
dog in field

Out of hours

Romford Hospital Vets4Pets
Inside Pets at Home
Rom Valley Way Retail Park
Rom Valley Way

Telephone: 01708 720 920

Referral service

For all referrals please complete the referral form

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