Ilford Vets4Pets

Inside Pets at Home
Newbury Retail Park
Horns Road
020 8150 9155

Closed Now

Need emergency care? See out of hours information.

Opening Hours

  • Monday  - 
  • Tuesday  - 
  • Wednesday  - 
  • Thursday  - 
  • Friday  - 
  • Saturday  - 
  • Sunday  - 

Parking and access information

There's Lots Of Free Parking Spaces Available, Including For Blue Badge Holders

Please Note However That A 2 Hour Time Limit Applies On Our Car Park

Meet the team

Cheryl Lucas

Cheryl Lucas

Veterinary Surgeon and Owner who features on CBBC's Pets Factor!

BSc(hons) BVetMed (hons) CertAVP MRCVS & OV

Read Cheryl Lucas bio

Born and brought up in London, I was determined to be a vet for as long as I can remember! My earliest memories are of playing with our family spaniel. I graduated from the Royal Veterinary College in London in 2009 and have worked in small animal practice ever since, mostly in London, but spent 4 years volunteering and working in Australia and South East Asia. Having now settled in East London/Essex I decided to open Vets4Pets in Chadwell Heath in early 2014, which I have enjoyed so much I decided to take over Vets4Pets in Newbury Park Ilford in 2017. I thrive on providing a fantastic service to our clients and the best possible care for all patients.My special interest is in surgery, and have recently completed an RCVS certificate. At home I have an elderly Cavalier King Charles, Cerys and two rescue cats ''the boys'' Gordon and Bagheera. When I'm not working I can usually be found walking in the forest, at the gym or exploring overseas. I am now part of CBBC's Pets Factor team!


Veterinary Surgeon


Read Mariana bio

Mariana qualified from Universidade Federal Fluminense in 2021. After moving from Brazil, she did multiple veterinary placements in the UK and passed the RCVS Statutory Examination, being able to practice in the UK. After gaining further experience in a rescue centre in Cyprus, she joined Vets4Pets in Ilford as an enthusiastic New Graduate Veterinary Surgeon. In her time off, Mariana enjoys cooking, exercising and fostering rescue animals.


Veterinary Surgeon


Read Wing bio

Wing Joins Us From Another Vets4Pets, And Brings New Knowledge To The Team, She Comes From A Busy Vets4Pets To Another Busy Vets4Pets Here At Ilford, And We Look Forward To Everyone Seeing Wing Soon


Nick Briggs

Registered Veterinary Nurse & JVP


Read Nick Briggs bio

Nick graduated as an RVN in 2008. Having spent 7 years working with animals Nick likes to have many pets at home - 3 dogs (Bailey, Stella, Daisy) and 4 cats (Scooby, Hattie, Billy, Romeo). Nick has also recently completed his dentistry certificate.



Registered Veterinary Nurse


Read Charlotte bio

Charlotte Is Currently On Maternity Leave, We Wish Her All The Best

Hello! My name is Charlotte. I am a Qualified VCA and started working for Pets at home in 2007, where my love for animals and retail was combined.

I decided right away that my love for animals was the career that I wanted to pursue. I joined the team in 2012, and qualified as a Veterinary Care Assistant Nurse in 2017! I love every aspect of being a Nurse and I am aiming towards being an RVN.

I have a Shih-Tzu called Prezley & a Ginger cat called Harry. On my days off I love to spend time with my Daughter Ruby & going on dog walks.



Student Veterinary Nurse & ISFM Cat Advocate


Read Conner bio

Hello, My Name Is Conner !

I've Always Had A Passion For Animals, I've a mini zoo at home too, with my 4 cats (Shadow, Angel, Liquorice, Chips & Earthy) , 2 Dogs (Caramel, Gizmo & Eddie) , My Bearded dragon Called Munchkin and My Tortoise Called Sonic, and then my partners two dogs, it can be a handful, but I wouldn't have it any other way!

I've also always had a very keen interest in cats, and how they behave, there unique needs and there behaviour, and with a view in developing my understanding and knowledge of these particular areas to make feline care even better, Im now also the Cat advocate here at Vets4Pets Ilford, this means that I'm in charge of making sure that your feline's care here is kept as stress free and and as calm as possible, while also ensuring everyone is aware of the unique needs that our feline patients have

I Also Work Across 3 Practices, Ilford Loughton & Chadwell Heath Vets4Pets, So Im Know By Almost everyone That Comes To Our Practice!

Ive always had a passion for animals and Transport, believe it or not!, and im amazing at telling how to get from A to B wherever you are In he world.

I love working here, and getting to know all of you and all your furry friends!

Abby Pic


Veterinary Care Assistant

Read Abby bio

Hello, my name is Abby! 
I have always loved animals, having been surrounded by them my entire life. In fact, some of my earliest memories revolve around my childhood pets. 
I have 2 dogs (Samson and Chewie) and 3 guinea pigs (Domino, Diablo and Tony)
I’ve been with the team here for over a year now, and absolutely love how unique each day can be; there’s always something new to learn! I dream of becoming a RVN in the future and can’t wait to meet you and your pets!
meg g

Megan G

Veterinary Care Assistant

Read Megan G bio

Hi my name is Megan G, I’m a enthusiastic veterinary care assistant. I studied level three animal care and management at college. From a young age I have been passionate about working with, looking after and taking care of all animals. I have a dog called Pudding , his breed is a Yorkiepoo. I also have a bearded dragon called Olive which both I love dearly.



Veterinary Care advisor

Read Yasmin bio

Yasmin Is One Of Our Veterinary Care Assistants Here at Vets4Pets Ilford.

She has a passion for her wonderful motorcycle and exploring new places, but she really has her heart set on meeting all and as many dogs and cats as she can!

She has a husky at home that she absolutely loves!

Vets4Pets Ilford Newbury Park is committed to bringing you affordable, high quality care via a modern, well equipped practice, including a lab, pharmacy, digital x-ray and ultrasound. Plus, Free on site car parking too!

Our Team Of Vets, Nurses And Our Client Care Advisors Cant Wait To Meet All Of Your New Furry Friends, Or Even Sometimes Not So Furry Friends Too

We Are Open 7 Days A Week, To Make Sure You And Your Pets Get The Treatment They Deserve When They Need It.

Our Range Of Care Plans From Complete Care and Complete Care Junior Are Plans Designed With You In Mind, Helping You Save Money On Essential Preventive Treatments For Your Cats, Dogs & Rabbits





  • Emergency cover
    Even if we are closed, we have your pet covered.
  • Open 7 Days a Week
    We are open 7 days a week.
  • Anaesthesia
    General anaesthetic enables us to perform many procedures kindly and safely for your pet.
  • Biochemistry
    Allows an assessment of the functionality of a patients organs.

Show more services

  • Blood Pressure Monitor
    Used to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.
  • Dentistry
    The treatment and prevention of dental disease
  • Digital X-Ray
    Digital X ray equipment is available.
  • Electrolyte
    Enables the assessment of critical blood chemicals such as sodium and potassium.
  • Haematology – Blood testing
    Allows the assessment of a patient's blood and blood cells.
  • Health Plans
    Designed to cover all the regular pet care essentials such as vaccinations and flea and worm prevention, whilst saving you money.
  • Hospital Ward
    Suite of custom-built kennels for the housing and monitoring of in-patients.
  • In-house Laboratory
    A range of analytical tests and equipment to assist in the rapid diagnosis of illness.
  • Isolation Unit
    A special ward to care for animals with contagious diseases.
  • Locally Owned
    This practice is locally owned.
  • Medication
  • Microchipping
    A microchip can help retrieve lost pets
  • Nurse Clinic
    Appointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
  • Late Opening Times
    Late Opening Times
  • Operating Theatre
    An operating theatre with gaseous anaesthetic facility for surgical procedures.
  • Pet Passport / Animal Health Certificate
    Trained Official Veterinarian vets to issue Pet Passports, Fit to Fly letters and rabies serology tests.
  • Prescriptions
    We can provide written prescriptions upon request.
  • Separate Cat & Dog Waiting Areas
    Separate cat and dog waiting areas, designed to ensure your pet is kept in a comfortably stress free environment.
  • Separate Cat & Dog Wards
    Separate cat and dog hospital wards, designed to ensure your pet is kept in a comfortably stress free environment.
  • Ultrasound
    Generates 2-D moving images of your pet’s internal organs at work.
  • Weight Clinic
    Monitoring clinic to help dogs and cats achieve optimal weights – both if they have been under or overweight
  • X-Ray
    Generates digital 2D images of bones and internal organs.

Practice accreditations

  • RCVS accreditation EDITED
  • Small_Animal_Practice
  • Cat Friendly Clinic Logo Silver (1)
  • ISFM

Health Plans

Health Plan

Complete Care Junior

From £15* per month
Expert veterinary care, plus lots of support and tailored advice for your puppy or kitten, in an affordable and convenient way

Health Plan

Complete Care

From £8* per month
Save over £300† on routine healthcare
2022_Vets4Pets_07_CAT_HANDOVER_589_Graded (1)

Health Plan

Complete Care Plus

From £19* per month
Our most comprehensive plan for dogs and cats

Health Plans

Flea & Worm Pack

Protect your pet and your pocket!
dog in field

Health Plan


Just £99
Vac4Life is a preventative plan following primary vaccinations

Out of hours

Vets4Pets Romford
Inside Pets at Home
Rom Valley Way Retail Park

Telephone: 01708 720920

An Out Of Hour Consult Fee Starts From £66.00 - Please Contact Vets4Pets Romford For More Information - Any Treatment Or Medication Admistered Will Be Charged In Addition To The Emergency Consult Fee (Correct As Of 01/02/2023)