Meet the team
Dr Clare Bartram
Practice Owner & Veterinary Surgeon
BSc PhD BVSc CertSAM MRCVS
Clare took a somewhat unconventional route into the veterinary profession having first undertaken a degree, PhD and finally a post-doctoral research position in Biochemistry before embarking upon her true vocation as a Veterinary Surgeon. She graduated from vet school at the University of Liverpool in 2001 with a distinction and joined a busy veterinary hospital in St Helens, where she practiced for the past 12 years. In 2009, Clare attained a Royal College Certificate in Small Animal Medicine; as a result of this, undertook referral cases in Internal Medicine and she now has a particular interest in liver and kidney disease, especially management of chronic cases to maximise quality of life.
In opening Vets4Pets Penny Lane, Clare's goal is to bring the discipline and best practices from her previous experiences to a warm and welcoming local surgery delivering the highest standards of patient care. When not at the practice, Clare lives in Liverpool with her partner, Simon and her beloved rescue German shepherd dog called Teddy and adopted cat Lucas. Clare enjoys her job enormously and takes great satisfaction from providing a quality service to both clients and patients.
Nicola qualified from Bristol University Veterinary School in 1997. She has worked in first opinion practices in the Liverpool area since then. She has worked at Vets4Pets Penny Lane since 2017 and loves working for a practice with such high clinical standards of care. Nicola enjoys all aspects of veterinary medicine and always strives to provide the best level of care possible to all her patients. She also has a keen interest in mental health in veterinary professionals and is the practice's Mental Health First Aider.
At home, Nicola lives with her husband and two children, who are also completely animal mad. Not forgetting her 8 year old crossbreed dog, Chloe, who is a very important family member!
Sylvia qualified from Liverpool University in 2021. Prior to training as a vet she worked for the NHS as a scientist, however the interest to work with animals remained. She has a particular interest in ultrasonography and is currently working toward a post graduate certificate in Diagnostic Imaging.
Her pets include a lurcher called Teds and a tabby cat called Bruce.
Rita qualified from the University Veterinary School of Tras-os-Montes e Alto Douro, in Portugal, in 2020 and has worked there and in first opinion practices since then. In 2023 she joined Vets4Pets Penny Lane willing to do everything she can to help her patients.
Rita has a special interest in internal medicine and dermatology, which is why is currently studying towards her post-graduate certificate in Small Animal Internal Medicine.
Despite definitely being a dog person, since qualifying she has slowly become a cat lover and looks forward to having her own cat! When not at work, she enjoys playing with her four adorable dogs and going to the gym.
Prior to joining the Penny Lane team in February 2016, I worked at Rutland House Veterinary Hospital, where I began my veterinary nurse training in 2004. After qualifying in 2006, I worked initially in the first opinion side of the practice, then as a referral ward nurse, an oncology nurse and also practised physiotherapy.
From a very young age I have always been passionate about working with animals and I hope to bring that enthusiasm, together with the skills that I have developed over the years in practice, to my new family at Penny Lane.
I have a particular interest in animal rehabilitation & physiotherapy. Outside of work I live with my husband and our little Mogwai Pippin who we rescued when he was 3 & 1/2 weeks old. He has a heart condition so he sees a cardiologist regularly.
Louise transferred to us from another Vet4Pets practice. She has years of experience and has a keen interest in small furries. Her interest and enthusiasm with rabbit care has led us to become more 'rabbit friendly'. Louise is due to start her Advanced Programme VNZES - Small Mammals soon to further her knowledge.
Natalia joined the team in May 2021 and finished her nursing course with us to become an RVN. She has previously completed a BSc in Wildlife Conservation and Ecology, worked in Botswana and is also a qualified marine mammal medic. These interests have led her to become our ‘Green Champion’ and push to make our practice more environmentally friendly as part of the groups ‘Our Better World Pledge’.
Natalia has a rescue cat called Chan, a small group of Amazon milk frogs and to some, an unhealthy amount of house plants.
Natalia enjoys working with a wide range of species and her previous experiences have brought a unique perspective to the team.
Outside of work, Natalia classes herself as a ‘nerd’ and spends her evenings playing computer games and Dungeons & Dragons but also enjoys paddle boarding and camping.
Kate became a registered veterinary nurse in July 2022. She has worked within the Vets4Pets practices throughout her training including doing work experience with us when she was only 17! More recently she has transferred to us from another local branch.
She has always had a passion for animals ever since she was little so being an RVN has always been a dream of hers!
She has a passion for consults, enjoys learning about exotic animals and hopes to be able to work alongside safari animals one day! She has a cat called Oliver who is a very grumpy boy and a Cavapoo called Mo who is her little angel.
Outside of work Kate enjoys travelling around the world and is very artistic.
Emma joined the team in 2019 after working in our Speke practice for 2 years. Her role with us has been a mixed one, starting as one of our reception team and now plays a larger role as a veterinary care assistant. She really enjoys the more hands on approach with animals that is part of this new role.
Outside of work Emma enjoys walking her 'wonkey donkey' Labrador, Bear, with her family
Originally from Poland, Adela is currently studying to be a Registered Veterinary Nurse.
She moved to Liverpool to study zoology and after graduating began working in an emergency veterinary clinic. Working in such a fast paced environment made her passionate about the profession and in making a genuine change to pet health and welfare. Once qualified, Adela would love to further her knowledge in critical care by one day completing an ECC certificate.
In her spare time Adela enjoys all that life has to offer. She loves cooking new recipes, exploring new places, going to the theatre, climbing, paddle boarding, going on zip lines... and of course cuddling up with her deliciously fluffy cat George
Kayleigh has worked with animals for 15 years. She started her career in rescue centres and kennels and is now one of our veterinary care assistants.
Kayleigh has an interest in exotic animals, especially reptiles and enjoys walks with her family and spending time in nature; she’s also a qualified dog groomer.
Kayleigh is looking forward to starting her veterinary nurse training with us in the near future.
Laura has joined us recently from a busy veterinary hospital in Liverpool where she worked for over a year. Her interests include dealing with any and all dogs but she is also now a fan of guinea pigs!
A big part of Laura's life is her family. She has a young son, her dog Solo, a bearded dragon Echo and a turtle named Buddy.
Laura is looking forward to starting her training as a veterinary care assistant.
Stephen started working as an RVN and then Head Veterinary Nurse within a local practice. Prior to joining the Penny Lane V4P team, he taught Veterinary nursing and Animal care apprenticeships for 5 years.
As our practice manager, Stephen is responsible for the day to day running of the practice from a business point of view and he is looking forward to furthering the close relationship that we, at Penny Lane, have with our clients.
Stephen has two dogs, 4 cats and 2 cockatiels at home which keep him busy!
Claire has worked at Penny Lane since we opened in 2013. She enjoys meeting all kinds of different people and their pets but also enjoy getting stuck into the business side of the practice. In her free time away from work, she enjoys spending time with her husband, daughter and scruffy dog called Eddie who is 'the biggest baby in the world'.
Christine joined us in 2016 but has worked with Vets4Pets for 10 years as a receptionist Originally, a beauty therapist Christine decided to change direction and really enjoys the client care side of the job. She also loves getting to meet all the adorable pets and cuddling puppy's .
Christine has two cats Lucy who is 18 and Dewy, 6. Growing up she had every pet imaginable which is where Christine found her love of animals. Outside of work, Christine will usually be running around after my three sons, getting outdoors and doing lots of walking. One day, when she has more free time, she'd love to adopt another cat and until then she will steal some cuddles from those visiting us.
Bio coming soon
Rachel has worked with us since 2016 . Her main role in the practice is in administration. She has previous experience as a veterinary care assistant and kennel assistant and in total has worked with animals for over 15 years!
Outside of work, Rachel has two children to occupy most of her time and although she doesn't have any animals at present, she has previously owned and still has a huge love for rats
My name’s Rebecca and I am originally from Luton but I am currently studying in Liverpool. This is my first experience working in a veterinary practice and I am thoroughly enjoying myself whilst learning a lot. I have worked in multiple fields from hospitality to dentistry and I feel that the great team here and the vibrant environment makes this job feel a lot less like work. Throughout my childhood I have been surrounded by pets so I feel right at home here!
Carol joined us in 2021 and is one of the new members of the team. She has had a very varied job history ranging from sales person to finance. She is able to draw on all this past experience to work well under pressure and is a bonus to the team.
She has her beloved Winston, who well and truly has her wrapped around his little toe. Carol is a keen baker and is helping to make the team a little rounder with all the biscuits and cakes she brings in for us.
Vets4Pets Penny Lane is committed to bringing you affordable, high quality care via a modern, well equipped practice, including a lab, pharmacy, digital x-ray and ultrasound. Plus, on site car parking too!
We are a busy practice that strives to do the best by our clients and their pets.
We are now registering new clients! It has taken time but we are now at a point were we can support more pets in the liverpool area.
We will are no longer open on Sundays. Our out-of-hours provider, Vets Now, will be open should you need urgent veterinary care.
Emergency coverEven if we are closed, we have your pet covered.
AnaesthesiaGeneral anaesthetic enables us to perform many procedures kindly and safely for your pet.
BiochemistryAllows an assessment of the functionality of a patients organs.
Blood Pressure MonitorUsed to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.
Show more services
DentistryThe treatment and prevention of dental disease
Digital X-RayDigital X ray equipment is available.
ElectrolyteEnables the assessment of critical blood chemicals such as sodium and potassium.
Haematology – Blood testingAllows the assessment of a patient's blood and blood cells.
Health PlansDesigned to cover all the regular pet care essentials such as vaccinations and flea and worm prevention, whilst saving you money.
Hospital WardSuite of custom-built kennels for the housing and monitoring of in-patients.
In-house LaboratoryA range of analytical tests and equipment to assist in the rapid diagnosis of illness.
Isolation UnitA special ward to care for animals with contagious diseases.
Locally OwnedThis practice is locally owned.
MicrochippingA microchip can help retrieve lost pets
Nurse ClinicAppointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
Nutritional AdviceAdvice and support for your pet's diet.
Operating TheatreAn operating theatre with gaseous anaesthetic facility for surgical procedures.
Oxygen ChamberEnables us to provide supplemental oxygen when needed.
Pet Passport / Animal Health CertificateTrained Official Veterinarian vets to issue Pet Passports, Fit to Fly letters and rabies serology tests.
PrescriptionsWe can provide written prescriptions upon request.
Rabbit Medicine and TestingRabbit Medicine and Testing
Separate Cat & Dog Waiting AreasSeparate cat and dog waiting areas, designed to ensure your pet is kept in a comfortably stress free environment.
Separate Cat & Dog WardsSeparate cat and dog hospital wards, designed to ensure your pet is kept in a comfortably stress free environment.
Soft TissueSurgical procedures involving the soft tissues such as ears and skin.
Tonopen - Eye Pressure TestingMeasures eye pressure.
Weight ClinicMonitoring clinic to help dogs and cats achieve optimal weights – both if they have been under or overweight
X-Ray & UltrasoundX-Ray & Ultrasound
Complete Care Junior
Complete Care Plus
Flea & Worm Pack