Penny Lane Vets4Pets

Unit 4 Penny Lane Shopping centre
Church Road
L15 9EB

Telephone: 0151 733 9730

Closed Now

Need emergency care? See out of hours information.

Opening Hours

  • Monday  - 
  • Tuesday  - 
  • Wednesday  - 
  • Thursday  - 
  • Friday  - 
  • Saturday  - 
  • Sunday Closed

Meet the team

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Dr Clare Bartram

Practice Owner & Veterinary Surgeon


Read Dr Clare Bartram bio

Clare took a somewhat unconventional route into the veterinary profession having first undertaken a degree, PhD and finally a post-doctoral research position in Biochemistry before embarking upon her true vocation as a Veterinary Surgeon. She graduated from vet school at the University of Liverpool in 2001 with a distinction and joined  a busy veterinary hospital in St Helens, where she practiced for the past 12 years. In 2009, Clare attained a Royal College Certificate in Small Animal Medicine; as a result of this, undertook referral cases in Internal Medicine and she now has a particular interest in liver and kidney disease, especially management of chronic cases to maximise quality of life.

In opening Vets4Pets Penny Lane, Clare's goal is to bring the discipline and best practices from her previous experiences to a warm and welcoming local surgery delivering the highest standards of patient care. When not at the practice, Clare lives in Liverpool with her partner, Simon and her beloved rescue German shepherd dog called Teddy and adopted cat Lucas. Clare enjoys her job enormously and takes great satisfaction from providing a quality service to both clients and patients.


Dr Nicola Beeston

Veterinary Surgeon


Read Dr Nicola Beeston bio

Nicola qualified from Bristol University Veterinary School in 1997. She has worked in first opinion practices in the Liverpool area since then. She has worked at Vets4Pets Penny Lane since 2017 and loves working for a practice with such high clinical standards of care. Nicola enjoys all aspects of veterinary medicine and always strives to provide the best level of care possible to all her patients. She also has a keen interest in mental health in veterinary professionals and is the practice's Mental Health First Aider.

At home, Nicola lives with her husband and two children, who are also completely animal mad. Not forgetting her 8 year old crossbreed dog, Chloe, who is a very important family member!

Dr Vivien Hartley- Ryan

Veterinary Surgeon


Read Dr Vivien Hartley- Ryan bio

Bio coming soon.

Gill Harrison


Nurse Manager

Read Gill bio

Prior to joining the Penny Lane team in February 2016, I worked at Rutland House Veterinary Hospital, where I began my veterinary nurse training in 2004. After qualifying in 2006, I worked initially in the first opinion side of the practice, then as a referral ward nurse, an oncology nurse and also practised physiotherapy.

From a very young age I have always been passionate about working with animals and I hope to bring that enthusiasm, together with the skills that I have developed over the years in practice, to my new family at Penny Lane.

I have a particular interest in animal rehabilitation & physiotherapy. Outside of work I live with my husband and our little Mogwai Pippin who we rescued when he was 3 & 1/2 weeks old. He has a heart condition so he sees a cardiologist regularly.


Registered Veterinary Nurse

Read Louise bio

Louise transferred to us from another Vet4Pets practice. She has years of experience and has a keen interest in small furries. Her interest and enthusiasm with rabbit care has led us to become more 'rabbit friendly'. Louise is due to start her Advanced Programme VNZES - Small Mammals soon to further her knowledge.



Registered Veterinary Nurse

Read Natalia bio

Natalia joined the team in May 2021 and finished her nursing course with us to become an RVN. She has previously completed a BSc in Wildlife Conservation and Ecology, worked in Botswana and is also a qualified marine mammal medic. These interests have led her to become our ‘Green Champion’ and push to make our practice more environmentally friendly as part of the groups ‘Our Better World Pledge’.

Natalia has a rescue cat called Chan, a small group of Amazon milk frogs and to some, an unhealthy amount of house plants.

Natalia enjoys working with a wide range of species and her previous experiences have brought a unique perspective to the team.

Outside of work, Natalia classes herself as a ‘nerd’ and spends her evenings playing computer games and Dungeons & Dragons but also enjoys paddle boarding and camping.



Student Veterinary Nurse

Read Gabby bio

Coming soon.


Veterinary Care Assistant

Read Emma bio

Emma joined the team in 2019 after working in our Speke practice for 2 years. Her role with us has been a mixed one, starting as one of our reception team and now plays a larger role as a veterinary care assistant. She really enjoys the more hands on approach with animals that is part of this new role.

Outside of work Emma  enjoys walking her 'wonkey donkey' Labrador, Bear, with her family

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Student Veterinary Nurse

Read Adela bio

Originally from Poland, Adela is currently studying to be a Registered Veterinary Nurse.

She moved to Liverpool to study zoology and after graduating began working in an emergency veterinary clinic. Working in such a fast paced environment made her  passionate about the profession and in making a genuine change to pet health and welfare. Once qualified, Adela would love to further her knowledge in critical care by one day completing an ECC certificate.

In her spare time Adela enjoys all that life has to offer. She loves cooking new recipes, exploring new places, going to the theatre, climbing, paddle boarding, going on zip lines... and of course cuddling up with her deliciously fluffy cat George



Veterinary Care Assistant

Read Kayleigh bio

Kayleigh has worked with animals for 15 years. She started her career in rescue centres and kennels and is now one of our veterinary care assistants.

Kayleigh has an interest in exotic animals, especially reptiles and enjoys walks with her family and spending time in nature; she’s also a qualified dog groomer.

Kayleigh is looking forward to starting her veterinary nurse training with us in the near future.



Practice Manager

Read Stephen bio

Stephen started working as an RVN and then Head Veterinary Nurse within a local practice. Prior to joining the Penny Lane V4P team, he taught Veterinary nursing and Animal care apprenticeships for 5 years.

As our practice manager, Stephen is responsible for the day to day running of the practice from a business point of view and he is looking forward to furthering the close relationship that we, at Penny Lane, have with our clients.

Stephen has two dogs, 4 cats and 2 cockatiels at home which keep him busy!


Claire Messulam


Client Care Manager

Read Claire bio

Claire has worked at Penny Lane since we opened in 2013. She enjoys meeting all kinds of different people and their pets but also enjoy getting stuck into the business side of the practice. In her free time away from work, she enjoys spending time with her husband, daughter and scruffy dog called Eddie who is 'the biggest baby in the world'.




Read Christine bio

Christine joined us in 2016 but has worked with Vets4Pets for 10 years as a receptionist  Originally, a beauty therapist Christine decided to change direction and really enjoys the client care side of the job. She also loves getting to meet all the adorable pets and cuddling puppy's .

Christine has two cats Lucy who is 18 and Dewy, 6. Growing up she had every pet imaginable which is where Christine found her love of animals. Outside of work, Christine will usually be running around after my three sons, getting outdoors and doing lots of walking. One day, when she has more free time, she'd love to adopt another cat and until then she will steal some cuddles from those visiting us. 



Read Leanne bio

Bio coming soon



Client Care Coordinator

Read Rachel bio

Rachel has worked with us since 2016 . Her main role in the practice is in administration. She has previous experience as a veterinary care assistant and kennel assistant and in total has worked with animals for over 15 years!

Outside of work, Rachel has two children to occupy most of her time and although she doesn't have any animals at present, she has previously owned and still has a huge love for rats

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Client Coordinator

Read Rebecca bio

My name’s Rebecca and I am originally from Luton but I am currently studying in Liverpool. This is my first experience working in a veterinary practice and I am thoroughly enjoying myself whilst learning a lot. I have worked in multiple fields from hospitality to dentistry and I feel that the great team here and the vibrant environment makes this job feel a lot less like work. Throughout my childhood I have been surrounded by pets so I feel right at home here!




Read Carol bio

Carol joined us in 2021 and is one of the new members of the team.  She has had a very varied job history ranging from sales person to finance. She is able to draw on all this past experience to work well under pressure and is a bonus to the team.

She has her beloved Winston, who well and truly has her wrapped around his little toe. Carol is a keen baker and is helping to make the team a little rounder with all the biscuits and cakes she brings in for us.


Veterinary Receptionist

Read Heather bio

Bio coming soon..

Vets4Pets Penny Lane is committed to bringing you affordable, high quality care via a modern, well equipped practice, including a lab, pharmacy, digital x-ray and ultrasound. Plus, on site car parking too!

We are a busy practice that strives to do the best by our clients and their pets.

Please note.

*UPDATE 09/05/22

Due to staff shortages, we will not be open on Sundays from the 19th June 2022. This is unavoidable and we apologise for any inconvenience caused. Our out-of-hours provider, Vets Now, will be open should you need urgent veterinary care. 

This also means that we are currently only able to register a limited number of new clients.


We have vacancies available for the position of Veterinary Surgeon. For more information and to apply, click on the link below.


View our vacancies

We have vacancies available for the position of Veterinary Surgeon. For more information and to apply, click on the link below.





  • Emergency cover
    Even if we are closed, we have your pet covered.
  • Anaesthesia
    General anaesthetic enables us to perform many procedures kindly and safely for your pet.
  • Biochemistry
    Allows an assessment of the functionality of a patients organs.
  • Blood Pressure Monitor
    Used to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.

Show more services

  • Dentistry
    The treatment and prevention of dental disease
  • Digital X-Ray
    Digital X ray equipment is available.
  • Electrolyte
    Enables the assessment of critical blood chemicals such as sodium and potassium.
  • Haematology – Blood testing
    Allows the assessment of a patient's blood and blood cells.
  • Health Plans
    Designed to cover all the regular pet care essentials such as vaccinations and flea and worm prevention, whilst saving you money.
  • Hospital Ward
    Suite of custom-built kennels for the housing and monitoring of in-patients.
  • In-house Laboratory
    A range of analytical tests and equipment to assist in the rapid diagnosis of illness.
  • Isolation Unit
    A special ward to care for animals with contagious diseases.
  • Locally Owned
    This practice is locally owned.
  • Medication
  • Microchipping
    A microchip can help retrieve lost pets
  • Nurse Clinic
    Appointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
  • Nutritional Advice
    Advice and support for your pet's diet.
  • Operating Theatre
    An operating theatre with gaseous anaesthetic facility for surgical procedures.
  • Oxygen Chamber
    Enables us to provide supplemental oxygen when needed.
  • Pet Passport / Animal Health Certificate
    Trained Official Veterinarian vets to issue Pet Passports, Fit to Fly letters and rabies serology tests.
  • Prescriptions
    We can provide written prescriptions upon request.
  • Rabbit Medicine and Testing
    Rabbit Medicine and Testing
  • Separate Cat & Dog Waiting Areas
    Separate cat and dog waiting areas, designed to ensure your pet is kept in a comfortably stress free environment.
  • Separate Cat & Dog Wards
    Separate cat and dog hospital wards, designed to ensure your pet is kept in a comfortably stress free environment.
  • Soft Tissue
    Surgical procedures involving the soft tissues such as ears and skin.
  • Tonopen - Eye Pressure Testing
    Measures eye pressure.
  • Weight Clinic
    Monitoring clinic to help dogs and cats achieve optimal weights – both if they have been under or overweight
  • X-Ray & Ultrasound
    X-Ray & Ultrasound

Practice accreditations

  • RCVS accreditation EDITED
  • Small_Animal_Practice
  • $R011TVO
  • Rabbit-friendly-vet-logo-SILVER

Health Plans

Health Plan

Complete Care Junior

£15 a month
Expert veterinary care, plus lots of support and tailored advice for your puppy or kitten, in an affordable and convenient way
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Health Plan

Complete Care

From £8 a month
Complete peace of mind
Brian and Kitten

Health Plan

Complete Care Senior

From £17
A complete care plan for your 7+ year old pet's continued good health
senior dog outside in sun

Health Plans

Flea & Worm Pack

Protect your pet and your pocket!
dog in field

Health Plan


Just £99
Vac4Life is a preventative plan following primary vaccinations

Out of hours

Vets Now Liverpool
Woolfall Heath Avenue
L36 3YD

Telephone: 0151 480 2040

Standard consultation fees start from £265.50