Room for plenty more paws.

We are accepting new clients.

Norwich Hall Road Vets4Pets

Inside Pets at Home
Hall Road
01603 623 040 Chat on WhatsApp

Closed Now

Need emergency care? See out of hours information.

Normal Opening Hours

  • Monday  - 
  • Tuesday  - 
  • Wednesday  - 
  • Thursday  - 
  • Friday  - 
  • Saturday  - 
  • Sunday  - 

Holiday Opening Hours

Summer Bank Holiday

  • Monday 26 Aug  - 

Christmas Eve

  • Tuesday 24 Dec  - 

Christmas Day

  • Wednesday 25 Dec Closed

Boxing Day

  • Thursday 26 Dec Closed

New Years Eve

  • Tuesday 31 Dec  - 

New Years Day

  • Wednesday 01 Jan Closed

Parking and access information

There is a large on site car park available. 

We also have a disabled parking area right at the front door for easy access.

Repeat Prescription Request

Request your prescriptions via our online form.

We've made it easier to contact us

Now you can use WhatsApp to chat to a member of our team at a time that is convenient for you. You can order products such as flea & worm treatment, request appointments and easily order and pay for treatments or repeat prescriptions. Just save our phone number in your contacts - 07723443615


Meet the team

Dr Stephan Martini

Joint Venture Partner and Veterinary Surgeon


Read Dr Stephan Martini bio

I graduated from the Veterinary Faculty of Pisa in Italy in 1998 and have had 11 years in practice. I worked for a few months in Italy and the Blue Cross for 5 years, then in a private practice and locum work – including for Companion Care on and off for 2 years. I have an interest in all aspects of surgery and emergency care and have two cats called Elvis and Thai.

In my spare time I enjoy fishing and travelling.

Laura P

Dr Laura Prendergast

Head Veterinary Surgeon



Dr Lina Sanabria

Veterinary Surgeon


Read Dr Lina Sanabria bio

Lina graduated from Nottingham University in 2015.

She has two lovely and energetic cockapoos and one equally energetic baby.

Lina started working at Hall Road in 2022 and has really enjoyed feeling part of the family and getting to know the clients and their lovely pets.

Dr Melissa Keeler

Veterinary Surgeon


Read Dr Melissa Keeler bio

I graduated from the Royal Veterinary College in 2022 and first started at the Hall Road surgery in August 2022. 

I enjoy all aspects of small animal practice, particularly emergency medicine. 

Outside of work I have a dog, 2 cats and a rescue rabbit who take up most of my free time.  


Mrs Marli Ekkerd

Veterinary Surgeon


Nora Moerk

Veterinary Surgeon


Mateusz Bednarczyk

Veterinary Surgeon


Mrs Jeni Slinn

Practice Manager, Registered Veterinary Nurse and Cat Friendly Advocate


Read Mrs Jeni Slinn bio

I have been nursing since 1999 and qualified in 2002 from Moulton College in Dorset. I have been working for Companion Care since the Hall Road surgery opened in 2008, before which I worked at a variety of small animal clinics through the UK gaining lots of experience and working at a variety of surgeries. I absolutely love my job! I particularly love medical and emergency medicine.

Since 2020 I have taken on the practice management role.  I am loving help improve and advance our wonderful surgery.

In my spare time I like to swim, socialise and go to the theatre.


Mr Richard Hoggett

Deputy Head Nurse and Cat Friendly Advocate


Read Mr Richard Hoggett bio

Richard is a Registered Veterinary Nurse who qualified from Royal Veterinary College in 2009 with a degree in Veterinary Nursing. He enjoys hospital care and anaesthesia while at work and enjoys computer games, spending time with his family and good coffee when he is not at work. He has been working at the Hall Road Surgery since November 2011.

Miss Chloe Adams

Student Veterinary Nurse

Read Miss Chloe Adams bio

I am currently on the first year of my veterinary nurse training course and I am loving it. 

I have lots of my own pets at home including dogs, reptiles, small animals and fish.


Miss Millie Cubitt

Veterinary Care Assistant

Read Miss Millie Cubitt bio

I have worked at the surgery since September 2021. 

I love working with animals particularly Sitehounds. 

I am grateful to be able to work with such a happy and supportive team. 

I am hoping to start my Veterinary Nurse training next year. 

My hobbies out of work include walking my dogs Wesley and Parker, music and socialising with friends.


Miss Alice Tunmore

Registered Veterinary Nurse



Imogen Beales

Veterinary Care Assistant


Rebecca Walker

Head Veterinary Nurse


Read Rebecca Walker bio

I’ve been working in practice for 14 years and been qualified 6 years. I went from student to head nurse and have been in the role ever since.
I love all aspects of nursing and working in first opinion allows me to cover all areas daily and leading my amazing team makes it even better. 
I live with my husband and two amazing  children and we love going on adventures together, having fun days out .
We also have two beautiful cats called Bruce and tiggy. 
Laura F

Mrs Laura Franklin

Registered Veterinary Nurse


Amelia Sumun

Registered Veterinary Nurse


Mrs Francis Sexton

Head Receptionist and Senior Credit Controller

Read Mrs Francis Sexton bio

I joined the Hall Road practice 6 years ago (2017) after a long career in high schools, initially as Head Receptionist, but now managing the credit control process.
With my two children having flown the net, I live in a village south of Norwich with my partner and two dogs.
Ted my cockapoo I have had since he was a puppy and Tilly, a labradoodle was a rescue who came to join us almost 6 years ago.  It goes without saying that I enjoy dog walking, travelling whenever possible and anything family related!!

Mrs Emma Harvey


Read Mrs Emma Harvey bio

I have been working at Vets4Pets Norwich Hall Road since August 2020. 

I have 3 cats, 3 hamsters and in my spare time I enjoy photography, games and films with my family and theme parks.


Donna Davies


Read Donna Davies bio

I have worked as a receptionist at Vets4Pets for just over a year now. 

I am a proud mum of a little girl. 

When not working I love to walk my 2 dogs Ookami and Winter.  

Ookami's name actually means wolf in Japanese.  He is 9 years old and a German Shepherd x Husky.  

Winter is a 16 weeks old Siberian Husky.

We all love to go for walks on the beach


Natalie Grainger


Read Natalie Grainger bio

I joined Vets4Pets in September 2021 working as a receptionist. 

I am a mum of 2 teenage boys who keep me very busy.

I have a wonderful rescue dog from Romania called Fenton. 

I love to be out and about walking Fenton, shopping and having coffee with friends. 

I love this job especially the interaction with pets and their owners. 



Laura Boswell


Read Laura Boswell bio

I joined Vets4Pets in October 2021 working in the reception team and also doing the Insurance claims and queries for Hall Road. 

I have a wonderful Lhasa Apso called Luna who keeps me very busy. 

The best part of the job for me is seeing all the puppies growing up and helping people sort out their problems.

Louise Barfoot


Gabija Galdikaite


Sophie Hughes

Head Receptionist

Victoria Shaw


Vets4Pets Norwich Hall Road was founded in 2008.

The staff here at the surgery are committed to bringing you affordable, high quality patient care via our modern and well equipped practice.

We have obtained Small Animal General Practice Accreditation from the Royal College of Veterinary Surgeons via the Practice Standards Scheme. 

We are well equipped including having available a Laboratory area for in-house blood and urine testing facilities, Pharmacy, Digital X-ray, Dental X-ray, Ultrasound, Capnography and Orthopaedic equipment. 

Our friendly and supportive team can't wait to meet all of their new clients!

We are open on the weekends for appointments with the Veterinary Nurse or for collections only.

If you have an emergency or are in need of an appointment with a Veterinary Surgeon on the weekend, during opening hours, please contact our Norwich Sprowston branch on 01603 484150 as we do not have a veterinary surgeon on site at the weekends.  




  • Emergency cover
    Even if we are closed, we have your pet covered.
  • Open 7 Days a Week
    We are open 7 days a week.
  • Anaesthesia
    General anaesthetic enables us to perform many procedures kindly and safely for your pet.
  • Bereavement Support
    Making the decision to say goodbye to your pet is one of the toughest you’ll ever make. Pets provide us with unconditional love, friendship and comfort, so it is normal to have intense or conflicting emotions when it comes to euthanasia. At Vets4Pets we’re here for you and your pet for every step of your journey together.

Show more services

  • Biochemistry
    Allows an assessment of the functionality of a patients organs.
  • Blood Pressure Monitor
    Used to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.
  • Blood Transfusion
    Treats many critically ill cats and dogs and our pioneering blood donor programme helps keep them alive.
  • Chemotherapy & Cancer Treatment
    Dogs and cats that receive chemotherapy feel normal the day they are given the drug.
  • Cruciate Surgery
    Surgery to repair damaged stifle ligaments.
  • Dental X-Ray
    Unlike humans, dogs need to be under general anesthesia for dental X-rays. Anesthesia is considered to be a safe procedure and will be performed after a general examination. It is tailored to the individual and your dog is continuously monitored during the dental exam.
  • Dentistry
    The treatment and prevention of dental disease
  • Digital X-Ray
    Digital X ray equipment is available.
  • Ear Surgery
    Ear Surgery service is available to keep your pet free from any infections.
  • ECG
    ECG is also available to keep your pet's heart healthy.
  • Electrolyte
    Enables the assessment of critical blood chemicals such as sodium and potassium.
  • Endoscopy
    Enables us to capture real-time images of internal organs and structures using an endoscope.
  • Fracture Repair
    Orthopaedic surgery to correct broken bones.
  • Groom Room
    Grooming services available for your pet.
  • Haematology – Blood testing
    Allows the assessment of a patient's blood and blood cells.
  • Health Plans
    Designed to cover all the regular pet care essentials such as vaccinations and flea and worm prevention, whilst saving you money.
  • Hospital Ward
    Suite of custom-built kennels for the housing and monitoring of in-patients.
  • In house blood transfusions
    In house blood transfusions
  • In-house Laboratory
    A range of analytical tests and equipment to assist in the rapid diagnosis of illness.
  • Isolation Unit
    A special ward to care for animals with contagious diseases.
  • Medication
  • Microchipping
    A microchip can help retrieve lost pets
  • Nurse Clinic
    Appointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
  • Nutritional Advice
    Advice and support for your pet's diet.
  • Operating Theatre
    An operating theatre with gaseous anaesthetic facility for surgical procedures.
  • Orthopaedics
    Surgery of joints and bones.
  • Oxygen Chamber
    Enables us to provide supplemental oxygen when needed.
  • Pet Passport / Animal Health Certificate
    Trained Official Veterinarian vets to issue Pet Passports, Fit to Fly letters and rabies serology tests.
  • Prescriptions
    We can provide written prescriptions upon request.
  • Rabbit Medicine and Testing
    Rabbit Medicine and Testing
  • Separate Cat & Dog Waiting Areas
    Separate cat and dog waiting areas, designed to ensure your pet is kept in a comfortably stress free environment.
  • Separate Cat & Dog Wards
    Separate cat and dog hospital wards, designed to ensure your pet is kept in a comfortably stress free environment.
  • Small Mammal Medicine and Surgery
    Small Mammal Medicine and Surgery
  • Soft Tissue
    Surgical procedures involving the soft tissues such as ears and skin.
  • Ultrasound
    Generates 2-D moving images of your pet’s internal organs at work.
  • Weight Clinic
    Monitoring clinic to help dogs and cats achieve optimal weights – both if they have been under or overweight
  • X-Ray
    Generates digital 2D images of bones and internal organs.

Practice accreditations

  • Small_Animal_Practice
  • ISFM



10% off for NHS staff and members of the Armed Forces

Available at participating practices only

Health Plans

Health Plan

Complete Care

From £8* per month
Save over £300† on routine healthcare
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Health Plan

Complete Care Plus

From £19* per month
Our most comprehensive plan for dogs and cats

Out of hours

Norwich Night Vet
Fir Covert Road

Telephone: 01603 867330

Out-of-hours emergency consultation fees start from £195. Any necessary treatment or medication administered by the emergency service will be charged in addition to the emergency consultation fee.