Let’s keep working together to stay safe

We’re committed to keeping you and our colleagues protected, please be respectful and considerate to each other​. Due to close proximity, please wear a face covering unless medically exempt. Contact us to hear about the latest safety measures at our practice or to discuss your pet care needs.

Letchworth Vets4Pets

Inside Pets at Home
Cotton Brown Retail Park
Jubilee Road

Telephone: 01462 481010

Closed Now

Need emergency care? See out of hours information.

Opening Hours

  • Monday  - 
  • Tuesday  - 
  • Wednesday  - 
  • Thursday  - 
  • Friday  - 
  • Saturday  - 
  • Sunday  - 

Meet the team

Lenka Soffer

Lenka Soffer

Practice Owner & Veterinary Surgeon


Read Lenka Soffer bio

Hello, my name is Lenka Soffer and I am the Joint Venture Partner of the Letchworth Practice. I graduated from the University of Veterinary Medicine and Pharmacology in Košice, Slovakia in 2001. After my graduation I moved to Israel where I lived and worked for five years. I love working with small animals but if I had to pick one species to be my favourite it would be goats as my parents kept goats when I was a child! When I am not working I love watching movies with my daughter, travelling and would love to try sky diving one day. I have three pets of my own; Bree the Cavalier King Charles spaniel, Bruno the Staffordshire bull terrier and Cous Cous the cat. !
Ayal Soffer

Ayal Soffer

Veterinary Surgeon


Read Ayal Soffer bio

Hello my name is Ayal Soffer! I graduated from the University of Veterinary Medicine and Pharmacology in Košice, Slovakia in 2008. After working in a veterinary clinic I joined the army as a vet in 2010. I have worked for Vets4Pets since Oct 2015 at Luton Gipsy Lane and have recently moved to the Letchworth practice to work on Mondays and Tuesdays. I also travel around the country working as a Locum Vet so get to experience working in a wide range of practices. I have two dogs and a cat at home who I love. At work I have a particular interest in small animals. In my free time I love travelling, cooking and spending time with my family.
Jeni Ellis

Jeni Ellis

Veterinary Surgeon


Read Jeni Ellis bio

I graduated from the Royal Veterinary College in 2018. Prior to that I studied Anatomical Science with Veterinary Anatomy at the University of Bristol, before working at Fitzpatrick Referrals for 2 years as a theatre auxiliary.


I love all animals but my passion lies with cats, bunnies and other small furries. I live with my partner and our two beautiful Ragdoll cats, Emmy and Oscar. 


In my spare time I love to cook and bake vegan goodies, but my absolute favourite thing is skiing and snowboarding and I go to Italy every year for my dose of snow, sunshine and pasta!​

Mar Pijoan

Mar Pijoan

Veterinary Surgeon


Read Mar Pijoan bio

I graduated as a veterinary surgeon  in Barcelona (UAB). I am delighted to be able to work with the excellent team at Vets4pets, Letchworth as I know it will bring lots of new opportunities for my future. My absolute favourite are the cats here but i love all animals of course!


Back home I have my lovely family and Betty my 13 year old precious cat. 

Adrienne Couch

Adrienne Couch

Head Veterinary Nurse


Read Adrienne Couch bio

I have been a Registered Veterinary Nurse since 2010. During that time I have worked both in general practices and at referral centres. Prior to completing my veterinary nursing qualification I completed a degree in Animal Management and worked at a safari park, kennels and the college animal unit. I hope to eventually do conservation work abroad with Orangutans. At home I live with my partner, our little girl Isla and our Border Terrier named Molly. In my spare time I love cuddling up at home with my family and spending time with my friends.
Charlotte West

Charlotte West

Head Receptionist

Read Charlotte West bio

I have worked here at Vets4Pets Letchworth since June 2016, starting as a receptionist and promoted to head of reception in 2017. I started working in vets from the age of 15 when I did work experience at school, and went on to study animal care, management and nursing at Shuttleworth College for three years. I live at home with my partner, two boys George and Stanley, mad springer Gracie and our cat Maggie. I took some time out of working with animals and worked as an estate agent for a while but I’m now back doing what I love and love working with the team here!

Gina Freeman

Gina Freeman


Read Gina Freeman bio

Being one of the receptionists, I think I have the best job in the world – meeting all sorts of animals and of course their owners! I have always been an animal type of person. I live at home with my son James, our big fluffy cat Mr Cole and we have recently got a loopy spaniel cross puppy called Fleur. When you are passing by please pop in and say hello, it would be lovely to meet you and your pet!

Sarah Unsworth

Sarah Unsworth

Veterinary Care Assistant / Receptionist

Read Sarah Unsworth bio

I started working at Vets4Pets in July 2018 and have loved every minute of my adventure here.

I have worked in the veterinary industry for over 5 years now and in that time have learnt a lot about every aspect of working with clients and patients. I love all animals but my absolute favourite are the bunnies and of course German shepherds. You may have seen me with my German shepherd pup Burt in the practice. In my spare time I love spending time with my family. I love anything with an engine and love motocross bikes. At home I own a German shepherd named Burt, a bunny named Dopey and a guinea pig named patch. I look forward to meeting you in the future.​


Lauren Reid


Read Lauren Reid bio

Hi I'm Lauren and I'm one of the receptionists here. I live at home with my husband and 2 young children. In the past I have had dogs, rabbits, gerbils and a cockateil. We are currently looking to adopt a dog to make our family complete! 

I've only been at vets4pets for a few months and already feel so at home with the team. I love the variety of my job, meeting different animals & people and look forward to meeting many more of you.


Danielle Johnson


Read Danielle Johnson bio

Hi, my name is Dani and I'm a receptionist at the Letchworth practice. I'm so happy to be a part of this wonderful team, it's more like a family than a work place. I love all animals especially elephants, orangutans and bats. Most of all I love my two fluffy little Jack Russell cross dogs. Pop into the practice and say hello, I'd love to meet you your pets and shower them with love and affection.​


Jess Johnson

Veterinary Care Assistant

Read Jess Johnson bio

Hi, I’m Jess. I’ve been working with Vets4pets for around 4 years now. I worked in Letchworth for around 3 and a half years before moving to Hertford Vets4pets. I was there for 6 months before returning to join the Letchworth team again. I am currently working as a Veterinary Care Assistant but would like to restart my Veterinary Nurse training in the future. Prior to working at Vets4pets I was studying a Level 3 Extended Diploma in animal management. At home I have 3 fur babies. Archie the whippet, Bonnie the Patterdale terrier and Missy the Lurcher. I also have Chicken and Quail. In my spare time I like to go to car shows and spend  time with my friends.

Vets4Pets Letchworth is committed to bringing you affordable, high quality care via a modern, well equipped practice, including a lab, pharmacy, digital x-ray and ultrasound. Plus, on site car parking too!

The friendly team can't wait to meet all of their new clients!



  • Emergency cover
    Even if we are closed, we have your pet covered.
  • Operating Theatre
    An operating theatre with gaseous anaesthetic facility for surgical procedures.
  • Isolation Unit
    A special ward to care for animals with contagious diseases.
  • Blood Pressure Monitor
    Used to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.

Show more services

  • Biochemistry
    Allows an assessment of the functionality of a patients organs.
  • Haematology
    Allows the assessment of a patient's blood and blood cells.
  • In-house Laboratory
    A range of analytical tests and equipment to assist in the rapid diagnosis of illness.
  • X-Ray
    Generates digital 2D images of bones and internal organs.
  • Hospital Ward
    Suite of custom-built kennels for the housing and monitoring of in-patients.
  • Dentistry
    The treatment and prevention of dental disease

Health Plans

Health Plan

Complete Care

From £8 a month
Complete peace of mind
Complete Care dog header

Health Plan

Complete Care Senior

From £17
A complete care plan for your 7+ year old pet's continued good health
senior dog outside in sun

Health Plans

Flea & Worm Pack

Protect your pet and your pocket!
dog in field

Health Plan


Just £99
Vac4Life is a preventative plan following primary vaccinations

Out of hours

Queen Mother Hospital for Animals
Royal Veterinary College
Hawkshead Lane
North Mymms

Telephone: 01707 666333

Standard consultations before 10pm start from £173. Standard consultations after 10pm start from £223.

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