Rustington Vets4PetsInside Pets at Home
Barn Nursery Retail Park, New Road
Telephone: 01903 777 670
- Parking available
- Enquiries and Appointment Requests
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Need emergency care? See out of hours information.
Normal Opening Hours
- Monday -
- Tuesday -
- Wednesday -
- Thursday -
- Friday -
- Saturday -
- Sunday -
Holiday Opening Hours
- Friday 07 Apr -
- Sunday 09 Apr -
- Monday 10 Apr -
We've made it easier to contact us
Now you can use WhatsApp to chat to a member of our team at a time that is convenient for you. You can order products such as flea & worm treatment, request appointments and easily order and pay for treatments or repeat prescriptions. Just save our phone number in your contacts - 07480485431
Meet the team
Practice Owner & Veterinary Surgeon
LdoVet GPCert (SAM) CertAVP MRCVS
This is Luis, along with Jose he has been a Joint Venture Partner here at Vets4pets Rustington since 2010. He graduated as a Veterinary Surgeon in Spain in 1996 and came to call England his home in 1997. At work Luis favours surgery and orthopaedic cases and loves getting his hands dirty with the specialists who visit the practice. When not at work Luis channels his inner spirit animal (the goat 🐐), climbing mountains, big or small!
This is Costo, he is the Head Veterinary Surgeon here at the practice, graduating in 2008 from the University of Madrid. He immediately embarked on a three year internship specialising in internal medicine. After a stint on the Mediterranean Coast, he decided to move to sunny England. He has worked at Vets4pets Rustington since, combining his clinical work with periodic internships, attending conferences and working towards a certificate in internal medicine. Outside of work you’ll find him reading, watching tennis, or planning his next big adventure around the world
Hello, I am Marta. I qualified in Madrid back in 2002. After working for more than 10 years with small animals around the Madrid area, I decided that England will give me a better opportunity to develop my professional skills and to do what I like most, which is looking after our great small animals companions (Failing that, I also like Gardening and cooking). So here I am...
Raquel qualified in Lugo, Spain in 2013 where she did a one year rotating internship. She spent three years improving her skills working in a small animal practice. She then decided to come over to England to continue to improve and develop her skills in a larger practice.
Raquel is currently completing a Post Graduate Certificate in General Small Animal Surgery through Liverpool University.
Outside of work Raquel enjoys traveling, watching TV series and spending time with her cheeky chihuahua.
Oliver grew up in Leon, Spain which is apparently the best Spanish City for tapas!
Oliver qualified in 2011 in Leon and continued working in Spain for nearly 4 years before moving to the UK in 2016. He first joined the Practice in 2017 for a year and then went to Anderson and Moores to do an internship. Oliver returned to the Practice in 2020. His main interest is feline medicine and he is currently doing a post-graduate course to be a specialist in this field.
When Oliver is not working or studying he enjoys watching football, cooking and traveling with Raquel.
Tracy was brought up in East Sussex and studied Veterinary Science in Bristol. She graduated in 1998 and has worked in West Sussex most of the time since then. She joined the Practice at the end of 2010 and now works part time in Rustington.
Outside of work Tracy enjoys cycling, swimming, walking and looking after her cats.
Emma joined the Practice in 2019. She has a special interest in canine and feline cytology and oncology.
She lives with Cacahuete, Pistachio (the dogs) and Lola (cat).
In her spare time Emma enjoys hiking with her dogs and getting lost in the forests and mountains. She also enjoys reading and going to the cinema/theatre.
This is Claire our Head Veterinary Nurse, she qualified in 2010 but has been nursing since 2000. She joined the team here in 2008 from a mixed practice, that dealt with a variety of animals including exotics, horses and farm animals. In her spare time she enjoys photography and restoring and showing her classic Mini Cooper. She has a soft spot for all things cute and cuddly, never resisting a hug with a cheeky looking Terrier or fluffy Guinea Pig.
Emma grew up in West Sussex. She qualified in 2021 after completing a three year Veterinary Nursing Course at Plumpton College. She has been with the Practice for five years initially working nights as a Veterinary Care Assistant.
Emma is our star at triaging patients to help out the vets and ensure clients are seen as soon as possible and get the best treatment. She enjoys emergency care and anaesthesia as well as caring for our hospitalised patients.
After she qualified her gift to herself was her beloved Stanley – a gorgeous mini dapple dachshund. Stanley is welcomed by all the staff for cuddles when he visits.
When Emma is not at work she spends her time with Stanley, going on long walks, meeting family and friends and generally recharging her batteries.
Sarah grew up in Littlehampton but lived abroad in various countries for many years. She studied at Plumpton College and later went on to gain her teaching certificate. She then continued to work at Plumpton College teaching Animal Management for five years.
Sarah initially joined the Practice in 2007. She loves dealing with rabbits and rather strangely enjoys emptying anal glands!!
As well as her veterinary qualifications she also has a Certificate in Adult Education. She is now our top class clinical coach and is responsible for training our hard working students.
In her spare time Sarah enjoys going to the gym and gardening. She is also extremely creative and crafty from homemade hair accessories to seasonal decorations and bunting. She is ably assisted by her cocker spaniel and ragdoll cat.
This is Katie, she is one of our Registered Veterinary Nurses. Originally from London, where she completed her training in 2016. Katie holds a certificate in feline nursing from ISFM and previously worked in a feline only practice. She can currently offer nurse clinics for stress or behavioural issues in cats. Katie shares her home with her beautiful, but feisty cat Brian.
This is Katie, she has just qualified as a veterinary nurse, completing her training here with us She first joined the team in 2016 as a receptionist but always knew she wanted to be a nurse. At home, she has 4 cats, and a Labrador called Radley that keep her occupied.
Congratulations from your Vets4pets family, we knew you could do it!
Bruna was born and grew up in a small city in North Portugal called Barcelos. She qualified as a Veterinary Nurse with the Agrarian College of Ponte De Lima from the polytechnic Institute of Viana do Castelo in 2017.
She did her internship at the Veterinary Hospital of the University of Porto, and in August 2016, she started working at the Animal Blood Bank as a veterinary nursing student. After finishing her degree, she continued to work there until September 2019 where she took part in accreditation in cat friendly clinics.
Since 2014, she was a weekend volunteer in an animal rescue and rehabilitation centre called Projecto Associacao Animais de Barcelos.
Bruna moved to the UK in October 2019. She has worked in Vets4pets Rustington since December 2019 where she qualified as a Registered Veterinary Nurse. Bruna would like to develop her interest in animal rehabilitation and physiotherapy.
Katie grew up in London and qualified as an RVN in 2016. She previously worked in a feline only practice and has a Certificate in Feline Nursing from the International Society of Feline Medicine. If you have a stressed cat or one with behavioural issues she runs a clinic to offer help and advice.
Katie continues her love of cats at home with the beautiful but deadly Brian (who is a girl!) and her new sister Mud.
This is Tara, she is a second year veterinary nursing student. She loves all fury animals, the fluffier the better! She has a keen interest in feline nursing which she will work towards specialising in, in the future.
Jess started working at Vets4Pets in Chichester as part of the Reception Team. She then transferred to Rustington as a Veterinary Care Assistant on nights for three years. She completed an online course and qualified as an Animal Care Assistant.
Wishing to continue on this career path, Jess is now on her second year as a Student Veterinary Nurse and will qualify in another year. Once qualified Jess would love to specialise in neonatal care as she has a passion for hand rearing babies.
Outside of work Jess enjoys exercising at bootcamp, taking her cocker spaniel Chester out for walks and going on holiday to soak up some sun.
Julie also has a Level 3 qualification in dog grooming and is our ‘go to’ lady for any animals that need a makeover and manicure.
Animal Care Assistant
Animal Care Assistant
Animal Care Assistant
This is Stacey, she has worked for the practice for 14 years as a kennel assistant. She has a real passion for all animals. In her spare time she enjoys spending it with her family, listening to music, watching films and long walks in the country.
I have been working at Vets4Pets Rustington since 2009, starting as a receptionist and now in the position of Client Service Manager.
In my spare time, I enjoy travelling.
Tracey grew up in Sussex and has worked in the legal sector dealing mainly with personal injury cases. She joined the Practice in 2019 as a part-time Receptionist and is now the Practice Administrator. She has now completed her VPAC (Veterinary Practice Administration Certificate) and is looking forward to future training courses.
She has always had a real passion for animals and had her beloved horse for 25 years. She has had an array of animals and currently has 5 dogs (a Jack Russell, two Whippets and two Wiggies), 2 kittens, a small parrot and 5 tortoises!
Any spare time that crops up Tracey enjoys taking all the dogs out, watching a film or reading a book.
Catherine joined the Practice in 2014 working as part of the Reception Team.
When she is not at work she enjoys spending time with her family, going to the zoo/farm and generally having adventures.
Lisa only joined the Reception team in September 2021 but is really enjoying the challenge and learning all the time. She has quickly settled into the team.
Lisa has lived in Rustington since 2005 having moved from Surrey. She is kept busy with 3 cats, 2 dogs and 2 daughters!
In addition to working in Reception she also works in ‘out of hours’ childcare Monday to Friday. If she has any spare time (which is not often) it is usually spent watching her youngest play football.
Sam started with the Reception Team in 2019.
She studied small animal care and pre-vet nurse training when she finished school. Because she is a farmer’s daughter she then went on to do a 3 year Agricultural Management course but due to a knee problem left the farm behind and went back to small animals and became a pet shop manager for a National chain for 5 years. This is where she met her husband.
Sam gave up work when she became a mother but during this time still had time to complete several independent qualifications in canine nutrition. Sam used to have horses but since having children gave this up.
When not at work or being a taxi service to her children she loves dog training and has trained with local clubs in obedience and is staring agility with her GSD Gryffindorg. Along with him she also has 2 other dogs – Herbert and Ted, a cat called Bear and three teenage children.
In the evenings Sam can be found either playing netball as a GS or GK or umpiring as she is working towards her C award
Lisa has been with the Practice since 2015 on the Reception Team. Lisa loves meeting clients and of course their fur babies.
Lisa has two young children and a cat called JakJak. Lisa is very keen to get a new family member but one that has a wagging tail!
In any spare time she has Lisa enjoys going out with her family for walks and to play parks. She also enjoys the odd binge watch on Netflix with a glass of wine!
Ella joined the Practice in 2020. She is a crazy animal lover and has her own little Romanian Rescue dog as well as having two small human babies.
In her free time, if she has any, she loves a spa weekend as well as alcohol and cake! She enjoys going for long walks on the beach. When she can she enjoys watching movies and especially likes scary ones.
Amy joined the Practice in 2018. She grew up between London and Sussex.
Amy has a Business Diploma and is also a qualified Hair Extension Stylist and Nail Technician.
At weekends Amy enjoys raving, eating out and spending time with her nan.
Carol joined the Practice in 2014 when she initially started at Rustington, worked over at the Chichester Branch and in 2021 transferred back to Rustington where she loves working on Reception and with the rest of the team.
Carol has had a few rescue dogs – Koda the German Shephard is one of them – a big softy who enjoys his fun days at the Paddock and is progressing nicely.
In her spare time Carol loves camping, good food, wine and lives life to the full. She also loves fast cars and once worked for Formula One Racing. Will she be the new Lewis Hamilton – who knows!
Vets4Pets Rustington is committed to bringing you affordable, high quality care via a modern, well equipped practice, including a lab, pharmacy, digital x-ray and ultrasound. Plus, on site car parking too!
We are available 24 hours for patients who have been admitted and under our care. Unfortunately, we cannot accept new cases outside our normal working hours.
The friendly team can't wait to meet all of their new clients!
Open 7 Days a WeekWe are open 7 days a week.
Airway SurgeryAirway Surgery
AnaesthesiaGeneral anaesthetic enables us to perform many procedures kindly and safely for your pet.
ArthroscopyArthroscopy (also called arthroscopic or keyhole surgery) is a minimally invasive surgical procedure on a joint in which an examination and sometimes treatment of damage is performed using an arthroscope, an endoscope that is inserted into the joint through a small incision.
Show more services
BiochemistryAllows an assessment of the functionality of a patients organs.
Blood Pressure MonitorUsed to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.
Blood TransfusionTreats many critically ill cats and dogs and our pioneering blood donor programme helps keep them alive.
Chemotherapy & Cancer TreatmentDogs and cats that receive chemotherapy feel normal the day they are given the drug.
Cruciate SurgerySurgery to repair damaged stifle ligaments.
Dental X-RayUnlike humans, dogs need to be under general anesthesia for dental X-rays. Anesthesia is considered to be a safe procedure and will be performed after a general examination. It is tailored to the individual and your dog is continuously monitored during the dental exam.
DentistryThe treatment and prevention of dental disease
Digital X-RayDigital X ray equipment is available.
Ear SurgeryEar Surgery service is available to keep your pet free from any infections.
ECGECG is also available to keep your pet's heart healthy.
Echocardiography (heart scans)Generates a 2D moving image of your pet's heart.
ElectrolyteEnables the assessment of critical blood chemicals such as sodium and potassium.
EndoscopyEnables us to capture real-time images of internal organs and structures using an endoscope.
Fracture RepairOrthopaedic surgery to correct broken bones.
Haematology – Blood testingAllows the assessment of a patient's blood and blood cells.
Health PlansDesigned to cover all the regular pet care essentials such as vaccinations and flea and worm prevention, whilst saving you money.
In house blood transfusionsIn house blood transfusions
In-house LaboratoryA range of analytical tests and equipment to assist in the rapid diagnosis of illness.
Isolation UnitA special ward to care for animals with contagious diseases.
Keyhole SurgeryIn human medicine ‘keyhole’ surgery or laparoscopy has been used for many years given its reduced surgical trauma and quicker recovery times compared to traditional 'open' surgery.
MicrochippingA microchip can help retrieve lost pets
Nurse ClinicAppointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
Nutritional AdviceAdvice and support for your pet's diet.
OncologyMedical care of cancer.
Late Opening TimesLate Opening Times
Operating TheatreAn operating theatre with gaseous anaesthetic facility for surgical procedures.
OrthopaedicsSurgery of joints and bones.
Oxygen ChamberEnables us to provide supplemental oxygen when needed.
Pet Passport / Animal Health CertificateTrained Official Veterinarian vets to issue Pet Passports, Fit to Fly letters and rabies serology tests.
PrescriptionsWe can provide written prescriptions upon request.
Rabbit Medicine and TestingRabbit Medicine and Testing
Separate Cat & Dog WardsSeparate cat and dog hospital wards, designed to ensure your pet is kept in a comfortably stress free environment.
Soft TissueSurgical procedures involving the soft tissues such as ears and skin.
Stem Cell TherapyStem cell therapy can be used in the treatment of arthritis, fractures, and ligament injuries.
Tonopen - Eye Pressure TestingMeasures eye pressure.
UltrasoundGenerates 2-D moving images of your pet’s internal organs at work.
Weight ClinicMonitoring clinic to help dogs and cats achieve optimal weights – both if they have been under or overweight
Complete Care Senior
Flea & Worm Pack
Out of hours
Mill Stream Medical Centre
Tel: Telephone: 01903 746028
Out of hours consults between 7pm and 12am start from £153.52. Consults between 12am and 8am start from £195.22.