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Staines Vets4Pets

Inside Pets at Home
Unit S1B Two Rivers Retail Park
Mustard Mill Road
TW18 4WB
01784 278 917 Chat on WhatsApp

Closed Now

Need emergency care? See out of hours information.

Opening Hours

  • Monday  - 
  • Tuesday  - 
  • Wednesday  - 
  • Thursday  - 
  • Friday  - 
  • Saturday Closed
  • Sunday Closed

Meet the team

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Clinical Director


Read Paloma bio

Originally from Spain, I moved to London in 2017 after graduating from the University of Extremadura. I also have a masters in Internal Medicine from the University Autonoma of Barcelona. I have a keen interest in surgery, and am passionate about my work. particularly in providing care for animals. In London I've found both a home and a dynamic environment for personal and professional growth, and I am dedicated to making a positive impact in the lives of our furry companions.

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Veterinary Surgeon

Read Cristina bio

I graduated from the University of Agriculture Science and Veterinary Medicine Bucharest in 2013. In 2015 I decided to move to UK and start my adventure here.

I have a keen interest in dentistry and surgery and vast experience in small animals medicine. My main focus is to ensure that no animal is in pain or suffering.

In my spare time, I love travelling, spending time with friends and exploring new places.

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Student Veterinary Nurse

Read Kerry bio

Hi I'm Kerry, I am the Student Veterinary Nurse at Staines, (I'm easy to spot, look for the hair..!!). I am passionate about the care and wellbeing of all animals. When I'm not in work I can be found at home with my multitude of cats, livestock and my little dog Kiwi, who just so happens to enjoy being 'colourful'.

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Practice Manager

Read Kevin bio

Having over 20 years of customer service experience, client care and people management, my role as Practice Manager with Vets4Pets has been a perfect career choice. I enjoy working as part of the wonderful team here, and the privilege of meeting and caring for our clients and their pets. Making a positive difference is important to me. I live in Hampshire with my partner and enjoy long walks with our Border Collie Rio, and watching him in the agility ring is always so exciting.

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Senior Pet Healthcare Advisor

Read Grace bio

Hi, my name is Grace, I have worked for Vets4Pets since 2021 and I love my job. I have always had a passion for animal welfare and love working with them. I have 5 gorgeous dogs of my own, Hunter, my Jack Russell, Asgard a Cocker Spaniel, Norse, an English Cocker Spaniel, Fenir, a Pomeranian and finally Valkyrie, my German Shepherd. Spending quality time with my family is important to me, and I am a very proud mum and aunt. I love travelling, hiking reading and gardening.

Chloe M


Pet Healthcare Advisor

Read Chloe bio

Hi everyone, my name is Chloe! I’ve worked at Vets4pets Staines since late April and it’s been one of the best opportunities of my life so far. Having a passion for the love of animal’s I have been able to learn a lot of new things across the start of my journey but also made lots of furry best friends along the way. I do have my own little dog called Arlo who is my joy after finally persuading my parents to let me have a dog for ages!! I have had my Arlo over 3 years now and we love going for long field walks, but also having chill Sunday at home by the fire. I’m excited to see where my journey with Vets4Pets takes me and I look forward to learning a lot more but also meeting loads more furry best friends along the way. 

Mel's picture


Pet Healthcare Advisor

Read Melanie bio

Hi I'm Mel and I am a Pet Healthcare Advisor at Vets4Pets Staines, and my role allows me to encompass both my love of animals and my ability to learn. I have had many animals throughout my life quite possibly a mini zoo! Currently I have Watson the Cat, Harry the Leopard Geko, Colin the Hamster, Rizzo the Rat, and a 13-year-old human, however, there is always room for more animals! Along with looking after the zoo at home I mostly spend time in the garden or in the kitchen cooking and baking.

Vets4Pets Staines is committed to bringing you affordable, high-quality care via a modern, well-equipped practice, including a laboratory, pharmacy and digital x-ray. Plus, on-site car parking too!

Our team are devoted to their work and passionate about pets! We are proud to be a diverse team and have Spanish and Romanian speaking colleagues in our practice. 

We're recruiting!

View our vacancies 


  • Anaesthesia
    General anaesthetic enables us to perform many procedures kindly and safely for your pet.
  • Bereavement Support
    Making the decision to say goodbye to your pet is one of the toughest you’ll ever make. Pets provide us with unconditional love, friendship and comfort, so it is normal to have intense or conflicting emotions when it comes to euthanasia. At Vets4Pets we’re here for you and your pet for every step of your journey together.
  • Biochemistry
    Allows an assessment of the functionality of a patients organs.
  • Blood Pressure Monitor
    Used to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.

Show more services

  • Chemotherapy & Cancer Treatment
    Dogs and cats that receive chemotherapy feel normal the day they are given the drug.
  • Dental X-Ray
    Unlike humans, dogs need to be under general anesthesia for dental X-rays. Anesthesia is considered to be a safe procedure and will be performed after a general examination. It is tailored to the individual and your dog is continuously monitored during the dental exam.
  • Dentistry
    The treatment and prevention of dental disease
  • Digital X-Ray
    Digital X ray equipment is available.
  • ECG
    ECG is also available to keep your pet's heart healthy.
  • Electrolyte
    Enables the assessment of critical blood chemicals such as sodium and potassium.
  • Haematology – Blood testing
    Allows the assessment of a patient's blood and blood cells.
  • Health Plans
    Designed to cover all the regular pet care essentials such as vaccinations and flea and worm prevention, whilst saving you money.
  • Hospital Ward
    Suite of custom-built kennels for the housing and monitoring of in-patients.
  • In-house Laboratory
    A range of analytical tests and equipment to assist in the rapid diagnosis of illness.
  • Isolation Unit
    A special ward to care for animals with contagious diseases.
  • Medication
  • Microchipping
    A microchip can help retrieve lost pets
  • Nurse Clinic
    Appointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
  • Nutritional Advice
    Advice and support for your pet's diet.
  • Oncology
    Medical care of cancer.
  • Operating Theatre
    An operating theatre with gaseous anaesthetic facility for surgical procedures.
  • Oxygen Chamber
    Enables us to provide supplemental oxygen when needed.
  • Prescriptions
    We can provide written prescriptions upon request.
  • Rabbit Medicine and Testing
    Rabbit Medicine and Testing
  • Separate Cat & Dog Waiting Areas
    Separate cat and dog waiting areas, designed to ensure your pet is kept in a comfortably stress free environment.
  • Separate Cat & Dog Wards
    Separate cat and dog hospital wards, designed to ensure your pet is kept in a comfortably stress free environment.
  • Small Mammal Medicine and Surgery
    Small Mammal Medicine and Surgery
  • Soft Tissue
    Surgical procedures involving the soft tissues such as ears and skin.
  • Ultrasound
    Generates 2-D moving images of your pet’s internal organs at work.
  • Weight Clinic
    Monitoring clinic to help dogs and cats achieve optimal weights – both if they have been under or overweight
  • X-Ray
    Generates digital 2D images of bones and internal organs.
  • X-Ray & Ultrasound
    X-Ray & Ultrasound

Practice tour

Health Plans

Health Plan

Complete Care

From £8* per month
Save over £300† on routine healthcare
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Health Plan

Complete Care Junior

From £15* per month
Expert veterinary care, plus lots of support and tailored advice for your puppy or kitten, in an affordable and convenient way.

Health Plan

Complete Care Plus

From £19* per month
Our most comprehensive plan for dogs and cats

Out of hours

Vets Now Staines
Willett House
138 Kingston Rd
Staines Upon Thames
TW18 1BL

Telephone: 01784 557 578

OOH consultations start from £330.50