Room for plenty more paws.

We are accepting new clients.

Trowbridge Vets4Pets

Inside Pets at Home
Bradley Road
BA14 0RQ
01225 755556 Chat on WhatsApp

Closed Now

Need emergency care? See out of hours information.

Normal Opening Hours

  • Monday  - 
  • Tuesday  - 
  • Wednesday  - 
  • Thursday  - 
  • Friday  - 
  • Saturday  - 
  • Sunday  - 

Holiday Opening Hours

August Bank Holiday

  • Monday 26 Aug  - 

Repeat Prescription Requests

Request your prescriptions via our online form.

Meet the team


Matthew Plummer

Practice Owner and Veterinary Surgeon


Read Matthew Plummer bio

Matthew is our Practice Owner and Joint Venture Partner and opened Vet4Pets Trowbridge in 2015.

Originally coming from a strong farming and working-dog background, he quickly moved to full time small animal work at the beginning of his career and is now a vet of 21 years experience (having qualified from Bristol Vet School in 2003). Matthew has always lived locally (Mendips) and has spent the majority of his career to date serving pet owners in the wider Somerset and Wiltshire areas, including working as Clinical Director in a multitude of local practices such as Frome, Warminster, Trowbridge, Bradford-on-Avon and Bristol.

Matthew has always been interested in surgery and takes in house referrals from vet colleagues such as the trickier soft tissue cases and some orthopaedics.

When not operating, Matthew loves nothing better than the huge satisfaction of consulting with his loyal and regular clients, many of whom he has known for several years and across several different employments. Matthew takes pride in getting to know his clients really well, to thoroughly understand their concerns and get to the bottom of their pet’s needs (sometimes literally!).

Outside of work Matthew enjoys general rural and outdoor life, following Bath Rugby and having fun with his young family.

Matthew really hopes to see you at the clinic soon where you will be assured to receive a warm and personal welcome.



Heather Roberts

Veterinary Surgeon


Read Heather Roberts bio

Heather graduated from Bristol Vet School in 2015 as a mature student, having previously pursued a career in dancing.She loves all things furry, but her real passion is cats, with a special interest in feline medicine and behaviour. She is often described as “the crazy cat lady”, although prefers the term “the cat whisperer”.  She owns a very sweet spaniel and a rather crazy cat!


Zoe Needs

Head Veterinary Surgeon


Read Zoe Needs bio

Zoe graduated in 1999 from Bristol. She spent the next 20 or so years working at a local practice, and then spent a couple of years in emergency night work before returning to General Practice with Vets 4 Pets in April 2023.

Zoe's special interest is in dentistry and she hopes to promote a proactive approach to our pets' oral health within the team.

Outside of work she has a family of teenagers along with her 2 pointers and 2 cats. She enjoys amateur dramatics and home improvements along with weekends away in the caravan.​


Carolina Ribeiro

Veterinary Surgeon

Read Carolina Ribeiro bio

Carolina is one of our veterinary surgeons. She graduated in 2016 in Portugal at Faculdade de Medicina Veterinária in Lisbon. She worked for 7 years as a vet in Portugal and has worked in the UK in the last year.
Carolina has an interest in Internal Medicine specifically Endocrinology.
She also has a soft spot for geriatric pets. She is of the strong opinion that age is not a disease and that pets can live happy, healthy lives with the right veterinary care.
In her free time, Carolina likes traveling and eating, keeping up with scientific curiosities , watching and reading science fiction. She also loves being involved with music, especially singing.
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Alice Ferrison

Veterinary Surgeon

Read Alice Ferrison bio

Alice graduated in 2022 from Universidad Cardinal Herrera in Spain and came straight here to Trowbridge Vets4Pets. She was a mature age student having previously gained a Bachelors in Health Sciences from the University of Adelaide. 

Alice has a special interest in all things surgical and a soft spot for senior pets. 

Outside of work she likes to travel back to Spain where it is warmer!


Mark Riggs

Practice Owner and Veterinary Surgeon


Read Mark Riggs bio

Mark is a straight forward sort of chap with a passion for caring for animals. He loves nothing better than a good old chin wag about all things pet!  He qualified from The Royal Veterinary College in 2001 and has a wealth of experience with small animal vetting. He prides himself on good clinical standards bundled with great customer service. For him, the two go hand in hand. Offering a friendly, dependable service for pet owners to rely upon is what gets him out of bed in the morning...well that and his young family! In his spare time he likes nothing better than spending time with his wife Vicky and two sons. He can often be found at the Rec supporting his beloved Bath Rugby or out in the country side walking to a tucked away pub for a bite to eat and a pint to drink, preferably with family, friends and dogs for company!


Gemma Berry

Head Veterinary Nurse


Read Gemma Berry bio

Gemma has been nursing in practice since 2011 where she started as an Animal Nursing Assistant. She joined our team in Oct 2018, she especially enjoys emergency work and caring for critically ill patients. In her spare time she enjoys family time and keeping fit in the gym. 

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Abigail Connolly

Registered Veterinary Nurse


Read Abigail Connolly bio

Abi joined our practice in May 2019.


Sinead O'Neill

Registered Veterinary Nurse


Read Sinead O'Neill bio


Anna Rashleigh

Registered Veterinary Nurse and Clinical Team Leader


Read Anna Rashleigh bio


Rochine Alexander

Registered Veterinary Nurse


Read Rochine Alexander bio


Amelia Mason

Student Veterinary Nurse

Read Amelia Mason bio

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Emma Norton

Veterinary Nurse

Read Emma Norton bio

Emma qualified as an RVN in 2020 and joined our team in 2023, but has been in the veterinary industry for over 10 years.
She has a very keen interest in surgical nursing and is happiest when in the surgical theatre, involved with operating or anaesthesia.
In her spare time she enjoys spending time with her horse and crocheting.

Hannah Campbell

Veterinary Care Assistant

Read Hannah Campbell bio

Hannah joined the team in October 2023 as a veterinary care assistant after studying animal management at Hartpury college.
She has a soft spot for older pets as she has one and home, a black Labrador called Holly.
In Hannah’s spare time she enjoys travelling the world with friends, seeing new places, meeting new people and trying new food. 

Serina Gregory

Team Leader

Read Serina Gregory bio

Serina has been a loyal team member of the practice since it opened in Jan 2015. She has worked in the veterinary profession for over 18 years, starting out as a receptionist. Prior to this she worked in the Pets At Home store, so has worked with animals for a long time.

She has a keen love in bull breed dogs and has fostered and homed many over the years. Currently she owns two rescue Staffie crosses, as well as a hairless Sphynx cat that thinks he's a dog!

In her spare time she enjoys competing in agility competitions with her dogs, and travelling the country in her Camper Van.

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David Engel

Head Receptionist

Read David Engel bio

Dave joined the team in February 2023 as our Head receptionist. He has 20 years customer service experience and has worked in the veterinary industry for the past 2 years.

His favourite things about working here are that no one day is ever the same and meeting all of our clients and their lovely pets.  

When he’s not working, he is kept busy looking after his family, dog and cat.   


Tash Harding


Read Tash Harding bio


Alex Pearce


Read Alex Pearce bio

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Debbie Brighter


Read Debbie Brighter bio

Welcome to Vets4Pets Trowbridge and thanks for looking us up! We are a modern and purpose built fully-fledged veterinary clinic with one sole purpose – to serve you and your pets. We might be inside a big retail store and work alongside one of the UK’s biggest and most familiar corporate veterinary brands, but we take pride in our individuality and local feel. Vets4Pets Trowbridge is locally-owned and run by Dr Matt and his team, which means you get to know us as much as we get to know your pets. Our position inside Pets at Home offers you ultimate convenience without compromise. Our team of experienced and compassionate vets, nurses, and receptionists are on-hand 7 days a week, with the most up to date training and equipment.

We offer all the routine clinical services you would naturally expect such as vaccines and neutering’s. Equally, we are also fully able to perform the more complex orthopaedic, dental, laparoscopic (‘key-hole’) and soft tissue operations, as well as advanced diagnostic imaging and a state of the art laboratory for rapid on-site investigations. We have everything covered to help keep your pets happy and healthy. What’s more, being part of a retail park provides you with ample free parking as well as opportunities to treat yourself and your pet with various department stores and coffee shops right on our doorstep. But don’t worry, if you or your pet ever need some quiet or privacy, just ask for directions to our private rear entrance when booking your appointment.

To learn more about each of our team member's special skills and interests, and about our practice’s facilities, take a look around our website and Facebook page, give us a call – or pop by and meet us!



  • Emergency cover
    Even if we are closed, we have your pet covered.
  • Open 7 Days a Week
    We are open 7 days a week.
  • Airway Surgery
    Airway Surgery
  • Anaesthesia
    General anaesthetic enables us to perform many procedures kindly and safely for your pet.

Show more services

  • Arthroscopy
    Arthroscopy (also called arthroscopic or keyhole surgery) is a minimally invasive surgical procedure on a joint in which an examination and sometimes treatment of damage is performed using an arthroscope, an endoscope that is inserted into the joint through a small incision.
  • Bereavement Support
    Making the decision to say goodbye to your pet is one of the toughest you’ll ever make. Pets provide us with unconditional love, friendship and comfort, so it is normal to have intense or conflicting emotions when it comes to euthanasia. At Vets4Pets we’re here for you and your pet for every step of your journey together.
  • Biochemistry
    Allows an assessment of the functionality of a patients organs.
  • Blood Pressure Monitor
    Used to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.
  • Blood Transfusion
    Treats many critically ill cats and dogs and our pioneering blood donor programme helps keep them alive.
  • Cardiology
  • Chemotherapy & Cancer Treatment
    Dogs and cats that receive chemotherapy feel normal the day they are given the drug.
  • Cruciate Surgery
    Surgery to repair damaged stifle ligaments.
  • Dental X-Ray
    Unlike humans, dogs need to be under general anesthesia for dental X-rays. Anesthesia is considered to be a safe procedure and will be performed after a general examination. It is tailored to the individual and your dog is continuously monitored during the dental exam.
  • Dentistry
    The treatment and prevention of dental disease
  • Digital X-Ray
    Digital X ray equipment is available.
  • Ear Surgery
    Ear Surgery service is available to keep your pet free from any infections.
  • ECG
    ECG is also available to keep your pet's heart healthy.
  • Echocardiography (heart scans)
    Generates a 2D moving image of your pet's heart.
  • Educational Workshops
    Educational workshops are held to create awareness.
  • Electrolyte
    Enables the assessment of critical blood chemicals such as sodium and potassium.
  • Endoscopy
    Enables us to capture real-time images of internal organs and structures using an endoscope.
  • Exotic Pet
    Can see a range of patients, from small animals through to reptiles.
  • Fracture Repair
    Orthopaedic surgery to correct broken bones.
  • Groom Room
    Grooming services available for your pet.
  • Haematology – Blood testing
    Allows the assessment of a patient's blood and blood cells.
  • Health Plans
    Designed to cover all the regular pet care essentials such as vaccinations and flea and worm prevention, whilst saving you money.
  • Home Visits
    If you can’t make it us, we will come to you. We offer routine home visit for pets who don’t like to leave the house or clients who are unable to visit us. (Additional costs may occur)
  • Hospital Ward
    Suite of custom-built kennels for the housing and monitoring of in-patients.
  • In house blood transfusions
    In house blood transfusions
  • In-house Laboratory
    A range of analytical tests and equipment to assist in the rapid diagnosis of illness.
  • Isolation Unit
    A special ward to care for animals with contagious diseases.
  • Keyhole Surgery
    In human medicine ‘keyhole’ surgery or laparoscopy has been used for many years given its reduced surgical trauma and quicker recovery times compared to traditional 'open' surgery.
  • Locally Owned
    This practice is locally owned.
  • Medication
  • Microchipping
    A microchip can help retrieve lost pets
  • Nurse Clinic
    Appointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
  • Nutritional Advice
    Advice and support for your pet's diet.
  • Oncology
    Medical care of cancer.
  • Late Opening Times
    Late Opening Times
  • Operating Theatre
    An operating theatre with gaseous anaesthetic facility for surgical procedures.
  • Orthopaedics
    Surgery of joints and bones.
  • Oxygen Chamber
    Enables us to provide supplemental oxygen when needed.
  • Pet Passport / Animal Health Certificate
    Trained Official Veterinarian vets to issue Pet Passports, Fit to Fly letters and rabies serology tests.
  • Prescriptions
    We can provide written prescriptions upon request.
  • Rabbit Medicine and Testing
    Rabbit Medicine and Testing
  • Separate Cat & Dog Waiting Areas
    Separate cat and dog waiting areas, designed to ensure your pet is kept in a comfortably stress free environment.
  • Separate Cat & Dog Wards
    Separate cat and dog hospital wards, designed to ensure your pet is kept in a comfortably stress free environment.
  • Small Mammal Medicine and Surgery
    Small Mammal Medicine and Surgery
  • Soft Tissue
    Surgical procedures involving the soft tissues such as ears and skin.
  • Stem Cell Therapy
    Stem cell therapy can be used in the treatment of arthritis, fractures, and ligament injuries.
  • Tonopen - Eye Pressure Testing
    Measures eye pressure.
  • Ultrasound
    Generates 2-D moving images of your pet’s internal organs at work.
  • Weight Clinic
    Monitoring clinic to help dogs and cats achieve optimal weights – both if they have been under or overweight
  • X-Ray & Ultrasound
    X-Ray & Ultrasound

Practice accreditations

  • RCVS accreditation EDITED
  • Small_Animal_Practice
  • Cat Friendly Clinic Logo Silver (1)
  • Rabbit-friendly-vet-logo-SILVER

Health Plans

Health Plan

Complete Care

From £8* per month
Save over £300† on routine healthcare
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Health Plan

Complete Care Plus

From £19* per month
Our most comprehensive plan for dogs and cats

Health Plans

Flea & Worm Pack

Protect your pet and your pocket!
dog in field

Out of hours

MiNightVet Trowbridge
6 Paxcroft Way
BA14 7DG

Telephone: 01225 710770

Consultation fees – 10pm - 6am £225 and 6am - 10pm £195