24 Hour Emergency Vets

To speak to us in case of an emergency, please call 01268 585700

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Basildon Pitsea Vets for Pets Hospital

Inside Pets at Home
Old Market Retail Park
High Street, Pitsea
SS13 3BY
01268 585700 Chat on WhatsApp

We're a 24/7 surgery

This means we're never closed.

Referral Service

For all vet referrals, please complete the referral form.

Our Advanced Veterinary Services

Rehabilitation – Physiotherapy and Hydrotherapy

We specialise in the rehabilitation of patients recovering from surgery, injuries and patients with on-going conditions such as osteoarthritis.

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We have skilled orthopaedic surgeons, who have undertaken advanced training. They perform joint and spinal surgeries within the practice as well as fracture repairs and torn ligament repairs.

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MRI Scanner – Imaging

We are pleased to be able to offer non-invasive diagnostic imaging here in practice through our state-of-the-art MRI Scanner, Ultrasound, X-Ray, and CT Scanner.

MRI Scanner 1 Basildon

Neurology – Spinal Surgery

Our neurology team deals with the diagnosis and management of conditions of the nervous system and brain and perform spinal surgeries.



Our veterinary ophthalmology service is available for a wide range of medical & surgical ocular conditions in small animals.



If your pet develops a heart condition, we can support you and your pet at every step of the way, starting from diagnosis to ongoing care.


Repeat Prescription Request

Request your prescriptions via our online form.

Take a tour

Click here to see a virtual tour of our new look practice and take a peek behind the scenes, including our new exotic ward and MRI scanner!


Meet the team


Dr Shola Idowu

Joint Venture Partner, Head Veterinary Surgeon


Read Dr Shola Idowu bio

Shola graduated in 2002 and has practiced in different settings across the world.
He is currently undertaking two post graduate certificates in Advanced Small Animal Surgery and Advanced Orthopaedics.
He opened Vets for Pets Basildon formerly known as Companion Care Basildon in 2010 with just 7 team members.
At work Shola has a particular interest in Surgery and Orthopaedics, he also has a special interest in Spinal surgery and has undertaken various courses and postgraduate training to enable him perform these life changing surgeries.
Outside of work Shola is married with 3 children and enjoys playing football.
Coming to work for Shola is a vocation as he counts himself very fortunate and feels his job is the best job in the world, being privileged to work with great people and lovely pets every day.


Dr Lauren Waller

Clinical Lead Veterinary Surgeon


Read Dr Lauren Waller bio

Lauren qualified from the Royal Veterinary College, UK, having spent time with us as a student. She loves being there for families at some of their toughest times with a poorly pet and being able to support them while she tries to help them. She has a keen interest in emergency medicine as well as the non-clinical aspects of the veterinary field, like communication and wellbeing. At home she has lovely rescue cats called Mouse and Rat and two snakes called Scaramouche and Galileo. Outside of work she likes to spend time with family and friends, cook and bake, and get outside in the fresh air.



Dr Vikki Capon

Clinical Lead Veterinary Surgeon


Read Dr Vikki Capon bio

Vikki took her bachelors degree in zoology prior to obtaining her veterinary degree from the Royal Veterinary College in the UK in 2020. She has an interest in diagnostics and inpatient care. Outside of work, she is kept busy by two human children and one very naughty toy poodle, called Copper. She also enjoys reading and yoga.  

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Dr Thurston North

Medical Lead Vet

BSc (Hons) BVetMed MRCVS GP Cert (SAM)

Read Dr Thurston North bio

Thurston is a graduate from the Royal Veterinary College in the UK, where he completed extra programmes in diagnostic imaging and clinical pathology. He also has a degree in Medical Physics and Bioengineering, enabling him to fully appreciate the possibilities of CT and MRI technologies in veterinary medicine. He has recently obtained a General Practitioner Certificate in Canine and Feline Medicine, with a view to complete further studies to become an RCVS Advanced Practitioner. 

Thurston enjoys problem solving, which helps in diagnosing unusual medical cases and he is not deterred by complex patients with many different factors to consider. Thurston's main interest is general internal medicine. This is diagnosis and treatment of a wide range of diseases, everything from infections to hormone imbalances to skin conditions. 

In his spare time, Thurston is fond of cryptic crosswords, Scrabble and mixing cocktails at home.

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Dr Anastasia Giakoumetti

Surgical Lead Veterinary Surgeon

MRCVS and is currently studying a Pgc Certificate in Small Animal Certificate

Read Dr Anastasia Giakoumetti bio

Anastasia qualified from Aristotle University of Thessaloniki in Greece in 2018. She also has a Masters in health crisis management and is currently studying for her post-graduate certificate in surgery. She has a strong interest in surgery, especially laparoscopic procedures. She loves all animals for their kind and pure hearts and believes being a veterinary surgeon is a privilege- She can't image herself doing anything else! Outside of work, she likes reading, exercising and spending time with her family and friends. 


Dr Ana Pereira Marzana

Veterinary Surgeon


Read Dr Ana Pereira Marzana bio

Ana graduated from the University of Leon, Spain in 2020. Her keen interests are internal medicine and intensive care. Outside of work, she enjoys going out with her friends, travelling and reading thrillers. 


Dr Betina Gomes

Veterinary Surgeon


Read Dr Betina Gomes bio

Betina graduated from the Faculty of Veterinary Medicine, at the University of Lisbon in 2019 with a Masters degree in Veterinary Medicine. She has been working with small animals ever since and loving it! Either in clinic or hospital environments in Portugal. 

She has decided to move to the UK in 2023 looking for new opportunities to learn and improve.

Her biggest interest lies in emergencies, critical care, and internal medicine, but is always willing to learn a bit more about everything to promote the best care for her patients. Betina has done formations in ultrasound, clinical analysis, and orthopaedics.

In her free time, she likes to run and spend time with her dogs and cat.


Dr Erica Sampaio

Veterinary surgeon


Read Dr Erica Sampaio bio

Erica graduated in Veterinary Science in 2015 from the University of Lisbon . She moved to the UK in 2017 and since then, she has worked in several renown practices including charity and referral centres. She grew up in a farm surrounded by animals and loves horse riding, playing tennis, swimming, yoga and several other activities, such as soap making and cooking.

Erica loves cats and dogs. She is particularly interested in soft tissue, orthopaedics, mazillofacial surgery and  research biased. She is a resilient and passionate professional, that always strives to provide the best care for her patients.

Monika Zapryanova

Dr Monika Zapryanova

Veterinary Surgeon

MRCVS and is currently studying a Pgc Certificate in Small Animal Cardiology

Read Dr Monika Zapryanova bio

Monika graduated from Trakia University in Bulgaria in 2014. She has a strong interest in cardiology and is currently studying for her post graduate certificate in small animal cardiology. She also has interests in diagnostic imaging, exotic animal medicine and surgery. She is relishing the opportunity to use her passion for medicine to benefit her patients and their owners. Monika has a little Maltese called Fluffy. In her free time, she enjoys taking him for walks in nature, cycling and trying to learn to play the guitar. 


Dr Pippa Wilson

Veterinary Surgeon


Read Dr Pippa Wilson bio

My name is Pippa and I graduated from the University of Liverpool in July 2021.

I enjoy all aspects of veterinary practice at the moment but I hope to pursue particular interests in Ultrasound and Ophthalmology soon.

In my free time I love to travel; my favourite places I've visited so far are probably Costa Rica or Iceland! I don't have any pets yet but I'd love a big dog in the future 😌


Dr Sonja Krynetskaya

Veterinary Surgeon


Read Dr Sonja Krynetskaya bio

Hi, I'm Sonja.

I qualified from the Royal Veterinary college in 2023. I also have a previous degree in Veterinary Biosciences from Aberystwyth University. 

I am interested in emergency medicine and critical care, internal medicine, anaesthesia and soft tissue surgery.

In my free time I love being a mom to my three year old son, travelling the world, gardening and doing DIY. At home I have two rescue cats, six ex-battery chickens and a 7 year old goldfish. 


Dr Yashaswini Modak

Veterinary Surgeon


Read Dr Yashaswini Modak bio

Yashu graduated from the Royal Veterinary College in 2023 with a Bachelors in Veterinary Medicine.
She has an interest in exotics and especially birds!
She loves playing the guitar, running, and travelling and considers herself very lucky to be able to help animals and their owners in their times of need.

Dr Zografia Agorastou

Veterinary Surgeon


Read Dr Zografia Agorastou bio

Zografia graduated from Aristotle university of Thessaloniki and did her Erasmus practice in University of Turin, Italy.

Having one year of experience working in London she describes working with animals as her dream job. Zografia believes that the key to being a good vet is passion, dedication and kindness. Her interest lies mainly in dermatology, but she wants to extend her knowledge to all aspects of veterinary medicine.

In Zografia's free time she likes reading and exercising.

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Dr Carlos Perez Alvarez

Veterinary Surgeon - Out of Hours


Read Dr Carlos Perez Alvarez bio

Hello, I'm Carlos,
I joined Vets for Pets Basildon Pitsea in January 2024 as part of the Out of Hours team.
I Graduated in Veterinary Science in 2011 from the University of Santiago de Compostela (Spain). I have a Masters in Small Animal Medicine (University of Barcelona); Soft Tissues Surgery, and Orthopaedic Surgery (Improve International).
I am very interested in emergency medicine, intensive care and diagnostic imaging.
All my life has been related with animals because I have grown up on a farm. I live with my cat and two dogs and in my spare time, I like cycling, travelling and enjoy nature in my camper van.

Kelly Gordon

Head of Clinical Services

BSc (Hons) RVN

Read Kelly Gordon bio

Hi, my name is Kelly and I've been working within the Vets for Pets group since 2005. I joined the Basildon Pitsea team in August 2023 as the Head of Clinical Services. 
I graduated from the Royal Veterinary College in 2009 with a Bsc (Hons) degree in veterinary nursing, I love being a veterinary nurse and have particular interests in wound management and dental care. I have a number of years of experience of leadership roles within a veterinary team and I have a strong passion for providing excellent team support and a value led culture. I am excited to be able to combine my love of clinical work with a leadership role in a 24 hour hospital environment. I'm really proud to join this practice following the recent expansion of facilities and clinical services and I'm excited to be part of a new phase of development for the team and business.
At home I enjoy yoga, running and spending time with my friends and family. 

Sarah Taylor-Brown

Head Nurse & Clinical Services Manager


Read Sarah Taylor-Brown bio

Hi, I'm Sarah! I qualified as a Registered Veterinary Nurse in 2013 and joined the Vets for Pets team in 2015. Since then, I have progressed from RVN, to Deputy Head Nurse, to Head Nurse and Clinical Services Manager. 

The parts of the job I enjoy the most are nurse consults, particularly diabetes and hyperthyroidism. I also love managing and supporting the growing team of 30 nurses within our 24 hour service, as well as in theatre and in dental radiology. 

In my spare time, I love to travel with my husband and two children, play games and get creative with sewing, painting, or halloween sfx. I have two staffie dogs and two rescue cats, who are longhair tabby cats. 


Hayley Hayes

Deputy Head Nurse & Hydrotherapist

RVN, Level 3 Canine hydrotherapist

Read Hayley Hayes bio

Hi, I'm Hayley! I joined Vets for Pets in 2018 and I am the Deputy Head Nurse here at Basildon Pitsea. Currently, I am studying for my level 3 diploma in small animal hydrotherapy. 

My professional interests are surgery and theatre nursing, as well as physio and hydrotherapy. In my spare time, I enjoy swimming and caring for my dog, a Saluki Lurcher called Raffles, my Greyhound called Ellie and my two cats, Tom Thumb and Molly. 

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Reece Padian

Surgical Lead Registered Veterinary Nurse

RVN NCert, Anaesthesia and Exotics Certificates

Read Reece Padian bio

Hi, I'm Reece! I began working for Vets for Pets in 2013 as a Student Veterinary Nurse and quickly fell in love with the practice! After qualifying, I also have qualifications in Animal Management, Laboratory Technicians, Anaesthesia and Exotics and Wildlife. 

My main interests are pain relief, cardiology, teaching and ultrasonography. 

Outside of work, I enjoy drawing and tattooing, going to the gym and exploring trying new things. I also love looking after my dog, Drake, who is a Rottweiler x Great Dane. 

Emily Eaves

Emily Eaves-Bentley

Registered Veterinary Nurse and Head of Inpatient Care


Read Emily Eaves-Bentley bio

Hi, I'm Emily! I started working at Vets for Pets Basildon Pitsea when the practice first opened in 2010, after qualifying as a Veterinary Nurse with a BSc (hons) in Veterinary Nursing from the Royal Veterinary College. 

I worked at the Queen Mother Hospital for Animals at the Royal Veterinary College as a Medicine Nurse for a year, where I gained valuable experience in nursing more complicated medical cases and general referral nursing.

I have a keen interest in nursing rabbits but also in anaesthesia, both of which I have completed further courses in. I have recently gained my Certificate in Emergency and Critical Care allowing me to further my knowledge in this area. Also, I am a Cat Friendly Ambassador at the practice.

Outside of work, I enjoy looking after my Abyssinian cat, Leo, my two rabbits Teddy and Scarlett and my Rottweiler, Lola.

Emily Sans

Emily Sans

Imaging Lead Registered Veterinary Nurse


Read Emily Sans bio

Hi, I'm Emily! I graduated from Writtle in 2018 and have been a Registered Veterinary Nurse ever since.

I have a special interest in diagnostic imaging and surgical nursing. I have also completed a variety of courses to help increase my knowledge and practical skills in these areas! 

When not at work, I enjoy outdoor activities, drawing, spending time with my family and playing with my hamster.


Jessica Jackson

Medical Lead Registered Veterinary Nurse


Read Jessica Jackson bio

I have been working as a qualified Veterinary Nurse for the past five years. In that time I developed a passion for inpatient care and medical nursing. I have recently completed a Certificate in Emergency and Critical Care and I am looking forward to finding my next challenge.

In my spare time I enjoy going to the gym and playing with my cat Skipper.


Candice Daisely

Registered Veterinary Nurse


Read Candice Daisely bio

Hi, I'm Candice! I began training as a Student Veterinary Nurse at the Animal Health Trust Referral before graduating from University in Veterinary Nursing Science in 2016. 

My favourite area is surgery and ECC (emergency and critical care). In my spare time, I enjoy powerlifting and baking as well as spending time with my dogs, Jai, George and Hugo, who are all small cross-breeds. 

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Cláudia Amaral

Registered Veterinary Nurse


Read Cláudia Amaral bio

Hi, I'm Cláudia! I'm originally from Portugal where I qualified as a Veterinary Nurse in 2018.I moved to the UK in 2022 where I want to develop my career.I have special interest in surgery and theatre nursing.On my spare time I love being in contact with nature, travel and spend time with my family and friends.I have three lovely cats and a dog they live abroad with my parents, and I really miss them.

Jen Cairns

Registered Veterinary Nurse


Read Jen Cairns bio

Hi, I'm Jen. I graduated from Anglia Ruskin University in 2022 with a Bsc in Veterinary Nursing and Applied Animal Behaviour.I enjoy all aspects of nursing care including wards and surgery and I have a special interest in exotics pets and animal behaviour, and love to learn new things every day.In my spare time, I love to read, and taking care of my own pets which include a Romanian rescue dog, rats and lizards. 

Bethan Young

Registered Veterinary Nurse


Read Bethan Young bio

Hi, I’m Bethan. I am one of the Registered Veterinary Nurses here at Vets for Pets. I gained my qualification in 2023 through the college of animal welfare, I also have an NVQ Level 3 in Horse Care Management. I have a special interest in animal behaviour and would like to expand this knowledge into a certificate. I enjoy spending time taking care and looking after the inpatients.

In my spare time I regularly compete my horses across the country in dressage. I have 3 horses, 2 cats and a Chihuahua.

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Jodie Obrart

Registered Veterinary Nurse - Out of Hours


Read Jodie Obrart bio

Hi, I'm Jodie! I joined Vets for Pets in June 2018 as a Veterinary Care Assistant and I am now a Registered Veterinary Nurse. 

Theatre is my favourite part of the job as it is the area I find the most hands on and I am constantly learning new things. In my spare time, I like going to the gym and keeping fit outside of work, as well as meeting up with friends. 

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Nancy Gray

Registered Veterinary Nurse - Out of Hours


Read Nancy Gray bio

Hi, I'm Nancy! I started working at Vets for Pets in 2018 as a Veterinary Care Assistant. I have since completed my studies and I am now a Registered Veterinary Nurse.
I love emergency care and find it very rewarding seeing really sick animals recover and go home to their families. In my spare time, I enjoy weight training at the gym and caring for my red silver mainecoon, Klaus. 
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Sarah Horlock

Registered Veterinary Nurse - Out of Hours


Read Sarah Horlock bio

Hi, I'm Sarah! I qualified as a Registered Veterinary Nurse in March 2022 and am planning to begin my schedule 3 course in March 2023. 

My favourite aspects of the job are surgical nursing and inpatient care .

In my spare time, I enjoy looking after my dogs, Freya and Nigel as well as socialising with my family and friends. 

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Shannon Desmond

Registered Veterinary Nurse - Out of Hours


Read Shannon Desmond bio

Hi, I’m Shannon. I started at Vets for Pets in November 2023 as one of the night nurses. I graduated from Brighton University in 2015, and soon became a Head Nurse at a busy 24 hour hospital which gave me great experience and allowed me to develop in all areas of nursing.

I love nursing and enjoy emergency and critical care, and being able to provide hands on nursing over night for the most critical cases.

Outside of work, I spend a lot of time out and about with my dog Olive who I hand reared from a puppy & my mums Golden Retriever Ada. I have a rescue cat called Toby and when not with them I enjoy going out with friends and going on holiday abroad


Millie Williams

Registered Veterinary Nurse - Out of Hours


Read Millie Williams bio

Hi, I'm Milly, 

I started at Vets for Pets in June 2023 as one of the night nurses. I have been qualified since November 2022 and wish to continue learning new skills.

I love all aspects of nursing but mostly enjoy emergency critical care or theatre.

In my spare time I enjoy reading and staying active at the gym. 

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Izzy Hobday


IMSc Veterinary Physiotherapy

Read Izzy Hobday bio

Hi I am Izzy and I am a Physiotherapist and canine hydrotherapist here at Vets for Pets Basildon Pitsea. I graduated University in September 2022 and joined the team here in January 2023. I always knew I wanted to work with animals ever since I was little and found physiotherapy and rehabilitation was something I was interested in. Aiding in an animals recovery post surgery or in helping improve the quality of life of those with degenerative diseases is very rewarding. 


Outside of work I enjoy walking my dogs, sailing, reading and spending time with family and friends. 

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Ellie Langley

Student Veterinary Nurse

Read Ellie Langley bio

Hi, I'm Ellie! I joined Basildon Pisea Vets for Pets in 2021 as a Veterinary Care Assistant. I have a level 3 Animal Management Diploma and I am currently studying Veterinary Nursing. 

I have a keen interest in surgery, wards and exotics. What I love the most is seeing the animals that we helped in post-operative care all better and happy.

In my spare time, I enjoy looking after my two tuxedo cats, Poppy and Penny (a rescue from our practice), my ball python called Nydra, my 3 crested geckos, Neo, Peeko and Le Leche and my 15 tarantulas!



Hannah Kelly

Student Veterinary Nurse

Read Hannah Kelly bio

Hi, I'm Hannah! I joined the Vets for Pets team in March 2021 and I am currently a Student Veterinary Nurse.

I have always loved animals, and love being a vital part of helping an animal recover and get back home to their families. My interests lie within lab work and inpatient care. 

In my spare time, I enjoy horse riding which I have done for over 12 years now and would love to own a horse one day. I also spend time looking after my cat, two rabbits and my Puerto Rican rescue dog. 


Imogen Ross

Student Veternary Nurse

Read Imogen Ross bio

Hi, I'm Imogen!

 I joined Vets for Pets in June 2018 a as Veterinary Care Assistant. I then went on to complete a Veterinary Nurse training course. 

I am due to qualify as an RVN in the new year!

I went to work at an exotic vet's, from October 2021 to July 2023 as this helped elevate my knowledge on the exotic animals. 

Theatre and emergency critical care, are my favourite parts to the job! As it is the area I find the most hands on, and I am constantly learning new things.

In my spare time, I like going to the gym and ride my horses, as well as meeting up with friends. 


Jenna Adams

Student Veterinary Nurse

Read Jenna Adams bio

Hi, I'm Jenna! I started working at Vets for Pets Basildon Pitsea as a Veterinary Care Assistant in January 2021.

Before working at Vets for Pets, I completed a Level 3 Animal Management course at Writtle University College and have also volunteered with a few incredible animal charities. I am now studying as a Student Veterinary Nurse.
I have interests in surgery and theatre and consults. In my spare time, I enjoy reading a good book and cuddling with my dog, Poppy.

Josie Lloyd-Grimes

Student Veterinary Nurse

Level 2&3 in Animal Management.

Read Josie Lloyd-Grimes bio

Hi, I'm Josie! I began working at Vets for Pets in 2019 and I am currently a 2nd year Veterinary Nurse Student. 

I enjoy inpatient care, particularly tending to each patient's individual needs and holistically nursing them back to health and seeing them recover. I enjoy learning about medical conditions and how they affect the rest of the body and I also have interests in ECC (emergency and critical care) as well as surgical nursing. 

I enjoy looking after my guinea pigs (my favourite animals), Poppy, Buttercup, Honey and Hazel. In my spare time, I spend time looking after my piggies, seeing friends and going on walks and bike rides.



Leonie Davidson

Student Veterinary Nurse

Read Leonie Davidson bio

Leonie took a Level 3 Animal Management course in college and soon after got a position as a Patient Care Assistant at a veterinary practice in 2019.

Leonie progressed onto becoming a Student Veterinary Nurse in 2021 and is soon to qualify in the upcoming months.

Leonie joined the Vets for Pets team in October 2023 as she was keen to become a hospital veterinary nurse. Leonie has a keen interest in rabbit nursing, having two of her own at home, as well as two cats, chickens and a Border Collie.

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Lily Medley

Student Veterinary Nurse

Read Lily Medley bio

Hi, I'm Lily! I joined the practice in 2020 and I am currently studying my level 3 Diploma in Veterinary Nursing. 

I love working in inpatient care and nursing the animals back to health and seeing them progress throughout their recovery journey. I also have an interest in emergency care. 

In my spare time, I care for my French Bulldog, called Bits who was a rescue dog and a pseudohermaphrodite. Outside of work, I enjoy going on adventures with Bits and volunteering with young children and performing. 



Maisie Grimsey

Student Veterinary Nurse

Read Maisie Grimsey bio

Hi, I'm Maisie! I am at college studying hard to become a Registered Veterinary Nurse. 

My current favourite area is inpatient care, as I am able to get to know patients whilst caring for them and giving them plenty of love. I am also head of lab and have a love of pathology! 

At home, I have 7 cats and a deaf American Bulldog, called Bonnie. In my spare time, I love swimming, travelling and exploring different cultures. 



Ben Waller

Twilight Student Veterinary Nurse

Read Ben Waller bio

Hi, I'm Ben! I joined Vets for Pets in June 2022 as a Kennel Assistant having always wanted to work with animals. I have an interest in inpatient care and I am now studying as a Student Veterinary Nurse.

I have previously worked in retail and volunteered in my spare time at Hopefield Animal Sanctuary.

In my spare time, other than volunteering, I spend time with family and friends. 

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Sam Whittle

Student Veterinary Nurse - Out of Hours

Read Sam Whittle bio

Hi, I'm Sam! I joined Vets for Pets Basildon in 2021 as a Student Veterinary Nurse.

My main interests include inpatient care, the lab and  behaviour.

In my spare time, I like to travel and create homemade enrichment toys for my 3 cats.


Danielle Miller

Veterinary Care Assistant

Read Danielle Miller bio

Hi, I'm Danielle! I joined Vets for Pets in 2022. I previously worked as a receptionist in hotels. I have a keen interest in progressing my career here within Vets for Pets, particularly in nursing. 

In my spare time, I enjoy socialising with friends and family and going to see shows in London.


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Emma Williams

Veterinary Care Assistant

Level 2 Animal Management, Level 3 Practice Animal Care Skills.

Read Emma Williams bio

Hi, I'm Emma! I am a Veterinary Care Assistant here at Basildon Pitsea Vets for Pets. In my role, I enjoy the variety of animals that come into our practice and love being a helping hand. I also enjoy lab work and working closely with inpatients. 

Outside of work, I enjoy caring for my black and white short-haired cat, Felix and making enrichment for my two Dutch Cross rabbits, called Orla and Otis. In my spare time, I enjoy sailing and socialising with friends. 



Grace Wood

Veterinary Care Assistant

Read Grace Wood bio

Hi I’m Grace, I joined the Vets for Pets team in October 2023 as a Veterinary Care Assistant and since then have thoroughly enjoyed my time here. I hope to one day become a Registered Veterinary Nurse as it has always been my dream since I was little to help and treat animals in the Veterinary Profession. 

During my free time I love to spend time with our family dog Bonnie, who is a 3 year old Cocker Spaniel. I also enjoy spending time with friends and family as well as travelling to different countries. 


Kayleigh Knight

Veterinary Care Assistant

Level 3 Animal Management.

Read Kayleigh Knight bio

Hi, I'm Kayleigh! In 2018 I qualified with a level 3 in Animal Management. I joined Vets for Pets Basildon Pitsea in 2020. 

The parts of the job I love include impatient care and in general taking care of the animals. I would love to learn more about anaesthesia! 

In my spare time, I enjoy looking after my pets Betty, a rescue cross-breed and Sid, my pet rat. I also like rock climbing and spending time with family and friends. 



Olivia Pasquale

Veterinary Care Assistant

Read Olivia Pasquale bio

Hello! my name is Olivia, and I have been working at Basildon Pitsea since July 2023. I have always wanted to work with animals. Ever since I was little it was a dream of mine to become a Registered Veterinary Nurse. I have tried a variety of different animal related jobs and veterinary is the one for me! 
One of my favourite parts about the job is helping with our inpatients and nursing them back to health after their operations. I love seeing a variety of different animals and the characters they are.
In my spare time, I enjoy taking care of my old English bulldog Shotgun. He loves everyone especially if you have food at hand. I also travel and compete with the England team for jujitsu and travel around Europe for competitions. I will be traveling to Belgium to compete in 2024. 
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Samantha Brown

Veterinary Care Assistant - Out of Hours

Read Samantha Brown bio

Hi, I'm Sam! I joined Vets for Pets in 2021 as a night Veterinary Care Assistant.

I enjoy the emergency aspects of the night shifts, no two are the same. It's great watching our hospitalised patients progress and get better throughout the week and being able to give them extra night time cuddles. I also enjoy assisting the vet with surgery and helping to triage emergencies. 

In my spare time, I love gardening, growing vegetables on my allotment and walking my dog. I also have a 55 year old Mediterranean tortoise, which I inherited, called Charlie!

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Lily Weeks

Veterinary Care Assistant

Read Lily Weeks bio

Hi, I’m Lily a Veterinary Care Assistant here at Vets for Pets Pitsea, I am hoping to progress to one day qualify as a Registered Veterinary Nurse.

My favourite thing about working here is growing my knowledge on all animal species to enhance my care for each and every patient. I own 4 rabbits, Monty, Mouse, Teddy and Elton, a hamster, toeless and a cat, marmalade. I have a keen interest in small furries!

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Lisa Bolton

Veterinary Care Assistant - Out of Hours

Read Lisa Bolton bio

Hi I’m Lisa! I joined the team as a night Veterinary Care Assistant in 2022.

Having worked in a training environment with dogs for over 3 years prior to this, I was keen to branch out and apply my passion for all animals into the world of emergency veterinary support.
I know how much I appreciate a friendly face and knowledgeable caring team in the hour of my own pets’ needs. I therefore love being on hand through the night both for the animals in our care and also their human owners who are relying on us.

When not working at the practice you’ll find me walking, mantrailing or running canicross adventures with my own dogs.

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Scott Bruce

Twilight Veterinary Care Assistant

BSc In Zoo Management

Read Scott Bruce bio

Hi I’m Scott!

I started as a Veterinary Care Assistant here at Vets for Pets Pitsea in 2023.

I have a BSc in Zoo Management and have been working in the veterinary industry since 2017 starting out as a Client Care Manager and then also a Veterinary Care Assistant as part of an out of hours emergency team. Previously having worked with a wide range of animals including tigers, wolves and pygmy hippos I’m now aiming towards eventually becoming a qualified Veterinary Nurse.


Nikki Idowu

Joint Venture Partner

BSc Physiotherapy MSc Advanced Neurophysiotherapy

Read Nikki Idowu bio

Nikki is one of the Joint Venture Partners at Basildon Vets for Pets hospital.
Nikki and her husband Shola opened the practice in 2010 and have grown in size and service levels ever since. The practice turned into a hospital providing 24 hour care in 2018 and now have nearly 70 team members in their hospital, all striving daily and passionately to deliver gold standard excellent care to every one of the patients in their care.
In work Nikki is very involved with the running of the hospital from marketing to recruitment, but her real passion lies in the professional development of every member of her team, being a part of her teams professional journey and seeing them blossom and flourish, she finds extremely rewarding.
Her greatest professional achievement is the recent expansion of the hospital that enabled the creation and delivery of the first of its kind within the Vets for Pets family, a CT and MRI diagnostic imaging facility as well as a hydrotherapy and rehabilitation suite; fulfilling a long standing dream of providing a “one stop” holistic service.
Outside of work, she loves spending time with her family, enjoys traveling and experiencing different cultures.

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Jackie Osborn

Director of People and Operations

Read Jackie Osborn bio

Hi, I am Jackie, and I have worked for Vets for Pets since 2019. Most recently as an Area Relationship Manager with our Support Office, which supports practices with Business development, HR functions, Operational excellence, and general wrap around support both for the practices, and our clients . I Joined the Basildon Pitsea team in 2023 as the team, and business has grown and flourished with the work of the team, and Joint Venture Partners, Nikki and Shola. My background is mainly Operations and People leadership and I am passionate about great service through amazing teams. I have worked with many brands in the retail, leisure and hotels sectors. I have been able to combine my passion for excellent service, with my love of pets with the company. I have 6 boys at home, and a little lady. My boys consist of a husband, 3 Children, a Cat called Nigel, and a Hamster called Hammy! My little lady is a Cavapoo called daisy.

Karen Carter-Medley

Head of Finance

Read Karen Carter-Medley bio

Hi, I'm Karen! I have been with the team since they opened in 2010. I started off in reception but found my expertise lie within insurance and finances! I am proud to say that I now run this department. I love my job and feel that every day provides something new.

Outside of work, I enjoy spending my free time with my family and taking my teenage son to his many football matches. I also has a Staffie, called Daisy, and a 50 year old tortoise called Dave!


Stephanie Bassett

Head of Client Services

Read Stephanie Bassett bio

Hi, I am Stephanie, my Vets for Pets journey first started in 2015 at a lovely small but busy first opinion practice. As the Practice grew, I was lucky enough to progress and develop my skills as a Practice Manager. In October 2023, I was offered the opportunity to join the wonderful team here at Basildon Pitsea Hospital as Head of Client Services.

I feel passionately about patient and client care and ensuring that we offer a high standard of service to them both. So to see how this Practice has grown and the great facilities that it has to offer under one roof, is really exciting to be part of.

I enjoy supporting others through training and development to see them grow and feel empowered in what they do. It is very important to me that our team feel supported in the work that they do and have opportunities to train and develop their skills as individuals in areas of keen interest to them.

In my spare time, I enjoy spending time with my family, which also includes our little rescues – two Guinea Pigs, a Cat and a Tortoise!


Emma Carter

Client Services Manager


Read Emma Carter bio

Hi my name is Emma.

I am the Client Service Manager. I have been with the Pets Group for 16 years. I joined Basildon Pitsea Vets for Pets in November 2022. 

I don't have any pets but would love a cocker spaniel. 

I love to spend my spare time in the garden or with family and friends. I am very interested in the Tudor period and love to listen to the waves at the beach. I love to travel whenever possible. 


Lucy Falkingham

Client Care Manager


Read Lucy Falkingham bio

Hi, I'm Lucy! I joined Vets for Pets in 2018 after leaving school. Before joining, I had several part time jobs in kennels and a cattery.

I have always loved animals and caring for them. I have my own pets at home, including a Welsh Springer Spaniel, Oscar and a horse called Eddie. In my spare time, I enjoy going out with my friends and spending time with my pets.

I am really enjoying my time here at Vets for Pets. 



Jade Syrett

Dispensary Manager

Read Jade Syrett bio

Hey, I’m Jade and I started working here in November 2023 as the Dispensary Manager.

I have over 7 years’ experience of working within pharmacy. From working in Boots as a pharmacy advisor to a Veterinary Referral Practice dispensing and ordering medication. I really enjoy learning about the different types of medication and how they work.

I have two guinea pigs Pippin and Frodo.

In my spare time I love spending time with my little boy and family and going on holiday.

Jackie mcm2

Jackie McMaster

Client Relationship Manager

Read Jackie McMaster bio

Jackie is our Senior Client Care Advisor. She holds qualifications in animal care and feline and canine behaviour. She is also part of the British Veterinary Receptionist Association and holds the Client Care Bronze and Silver Awards. At home, Jackie has two cheeky dogs known as the Binkys, as well as an extensive collection of insects, spiders, beetles, reptiles and frogs. 


Courtney Calcott

Client Relationship Co-Ordinator


Read Courtney Calcott bio

Hi, I'm Courtney!
I am Vets for Pets Basildon Hospital's Client Relationship Co-Ordinator, 
this means I am here to help you and your pet along your veterinary journey with any enquiries or needs you have. 
I have worked for Vets for Pets Basildon Hospital Since February 2022
I have several pets: Lucifer the Chihuahua, Fluffy & Bunny the Rabbits, and Pumpkin the Russian Hamster
In my spare time I enjoy Reading, Knitting & Crocheting, Embroidery and Silversmithing!
You will usually find me at our Reception desks,  Come and say Hi! 
I am always happy to have a chat

Eloise Blackburn

Finance Co-Ordinator

Read Eloise Blackburn bio

Hi, I am Eloise, I am a Finance Co-Ordinator here at Vets for Pets Basildon Pitsea. My favourite part of my role is being around the animals, particularly the dogs and seeing them go home once they are feeling better. At home, I have many dogs who I just can't resist bringing home! My most loved breeds are miniature dachshunds. Outside of work, I enjoy walks with my dogs and then cuddles on the sofa! 

Becky pic 2

Becky Spencer

Client Care Advisor

Read Becky Spencer bio

Hi, I'm Becky! I joined Basildon Pitsea Vets for Pets at the beginning of 2023 and have been enjoying my time working as a Client Care Advisor. I have always loved animals and have previously worked in a dog boarding kennels and customer service roles. I have two dogs of my own which I enjoy caring for! 

Deborah (2)

Deborah Thorpe

Client Care Advisor

Read Deborah Thorpe bio

Hi I’m Deborah, I have been part of the Vets for Pets family since December 2023.
I have a background in customer service and hospitality roles where I loved helping people.
I love animals and especially have a soft spot for our Furry friends. I have a rescue fur baby of my own, a Leopard Gecko as well as goldfish. 
My spare time is taken up with family activities, especially those that revolve around my little fur baby.
Emma.B pic 2

Emma Bowdler

Client Care Advisor

Read Emma Bowdler bio

My name is Emma, I have owned animals since I was little.

I have had many animals from horses to dogs, rabbits and reptiles. Animals are a big passion of mine so working in the vets has been a dream for many years. 


Fern Hayden

Client Care Advisor

Read Fern Hayden bio

Hi, I'm Fern,

I'm new to the Client Care Advisor team here at Basildon Pitsea Vets for Pets. I have previously worked in a facilities role for a charity in London.  

It's been a dream of mine to work in the animal care industry since I was little.
I've had pets growing up from dogs to mice and rats. I have spent time abroad volunteering at animal sanctuaries. 
I'm looking forward to meeting you and your pets. 
Georgia . J

Georgia Jessup

Client Care Advisor

Read Georgia Jessup bio

Hi I'm Georgia! I joined the Vets for Pets team in April 2022. I previously worked in security in London for the railways.

In my spare time, I enjoy reading, and spending time with family and friends.

kim gammon

Kim Gammon

Client Care Advisor

Read Kim Gammon bio

Hi I'm Kim, I'm a Client Care Advisor and I have always had a passion for animals, having had various pets myself. I love all shapes and sizes of animals.

I have a German Shepherd who is my best friend and growing up with German Shepherds means I do have a soft spot for the breed.

I am always happy to help and the added bonus is getting to know all your pets!


Joanne Shabi

Client Care Advisor

Read Joanne Shabi bio

I am Joanne, I have worked at Vets for Pets Basildon Pitsea since November 2022 and I am thoroughly enjoying my time here so far. I am eager to progress within the company in due time. I enjoy working with animals although I do not currently have any at the moment, but am planning to have a dog in the future. 
In my spare time I enjoy spending time with my family, cooking and listening to music. 

Nicola Day

Client Care Advisor

Read Nicola Day bio

Hi I am Nicola,

I am a Client Care Advisor here at Basildon Pitsea Vets for Pets.

In 2004 I qualified as an Animal Nursing Assistant. My favourite thing about my role is working as a team, meeting all the animals and building a rapport with clients so they leave happy. I have 2 cats, Foggy and Willow, a bearded dragon and a musk turtle. Outside of work, I enjoy photography, watching the local ice hockey team, volunteering with Big Cats and going on adventures with my son, like our Snowdon trip! 



Client Care Advisor

Read Tayla bio

Hi, I'm Tayla! I joined Vets for Pets in November 2021, having previously worked in a customer service role at an events security company.

I have always liked the idea of working within the animal care industry and like to deliver high standards of customer care. 

In my spare time, I look after my 3 children, 3 dogs, 2 cats and 2 tortoises that keep me very busy!



We're a family-owned and run business.

We opened our doors in 2009 and since then we have had the absolute pleasure of welcoming and treating thousands of wonderful pets.

Here at Vets for Pets Basildon, we are committed to bringing you affordable, high-quality care with excellent patient care at the core of all we do daily. We care for all kinds of animals including dogs, cats, small furries and exotics.

We are a very modern, well-equipped practice with state-of-the-art facilities, and the bonus of free onsite parking. We offer a wide array of advanced services including: ophthalmology, cardiology, orthopaedics, soft tissue surgery, laser therapy and more.

Plus, we are currently the first practice to have a CT scanner in Essex!

From general animal health treatments and welfare advice to emergency medical procedures, we offer the full range of veterinary services.

Our team are devoted to their work and passionate about pets! We believe a good working environment is important and offer many benefits. Interested in coming to work for us? Click here to see our latest vacancies.

Our friendly team can’t wait to meet all your furry friends.




  • Emergency cover
    Even if we are closed, we have your pet covered.
  • Open 7 Days a Week
    We are open 7 days a week.
  • Arthroscopy
    Arthroscopy (also called arthroscopic or keyhole surgery) is a minimally invasive surgical procedure on a joint in which an examination and sometimes treatment of damage is performed using an arthroscope, an endoscope that is inserted into the joint through a small incision.
  • Biochemistry
    Allows an assessment of the functionality of a patients organs.

Show more services

  • Blood Pressure Monitor
    Used to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.
  • Blood Transfusion
    Treats many critically ill cats and dogs and our pioneering blood donor programme helps keep them alive.
  • Chemotherapy & Cancer Treatment
    Dogs and cats that receive chemotherapy feel normal the day they are given the drug.
  • Cruciate Surgery
    Surgery to repair damaged stifle ligaments.
  • CT Scan
    Provides 3D imaging for a view of internal organs and bones.
  • Dental X-Ray
    Unlike humans, dogs need to be under general anesthesia for dental X-rays. Anesthesia is considered to be a safe procedure and will be performed after a general examination. It is tailored to the individual and your dog is continuously monitored during the dental exam.
  • Dentistry
    The treatment and prevention of dental disease
  • Digital X-Ray
    Digital X ray equipment is available.
  • Ear Surgery
    Ear Surgery service is available to keep your pet free from any infections.
  • ECG
    ECG is also available to keep your pet's heart healthy.
  • Echocardiography (heart scans)
    Generates a 2D moving image of your pet's heart.
  • Electrolyte
    Enables the assessment of critical blood chemicals such as sodium and potassium.
  • Endoscopy
    Enables us to capture real-time images of internal organs and structures using an endoscope.
  • Exotic Pet
    Can see a range of patients, from small animals through to reptiles.
  • Fracture Repair
    Orthopaedic surgery to correct broken bones.
  • Haematology – Blood testing
    Allows the assessment of a patient's blood and blood cells.
  • Health Plans
    Designed to cover all the regular pet care essentials such as vaccinations and flea and worm prevention, whilst saving you money.
  • Hospital Ward
    Suite of custom-built kennels for the housing and monitoring of in-patients.
  • Hydrotherapy
    Our hydrotherapy centre incorporates an aquatic treadmill allowing full gait extension and analysis.
  • In house blood transfusions
    In house blood transfusions
  • In-house Laboratory
    A range of analytical tests and equipment to assist in the rapid diagnosis of illness.
  • Isolation Unit
    A special ward to care for animals with contagious diseases.
  • Keyhole Surgery
    In human medicine β€˜keyhole’ surgery or laparoscopy has been used for many years given its reduced surgical trauma and quicker recovery times compared to traditional 'open' surgery.
  • Laser Treatment
    Therapeutic laser therapy.
  • Microchipping
    A microchip can help retrieve lost pets
  • Nurse Clinic
    Appointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
  • Operating Theatre
    An operating theatre with gaseous anaesthetic facility for surgical procedures.
  • Orthopaedics
    Surgery of joints and bones.
  • Separate Cat & Dog Waiting Areas
    Separate cat and dog waiting areas, designed to ensure your pet is kept in a comfortably stress free environment.
  • Separate Cat & Dog Wards
    Separate cat and dog hospital wards, designed to ensure your pet is kept in a comfortably stress free environment.
  • Soft Tissue
    Surgical procedures involving the soft tissues such as ears and skin.
  • X-Ray & Ultrasound
    X-Ray & Ultrasound

Practice tour

Practice accreditations

  • Small_Animal_Hospital
  • RCVS accreditation EDITED
  • small animal ESC logo rgb
  • Cat Friendly Clinic Logo Silver (1)

More accredidations

  • VetGDP billboard practice

Health Plans

Health Plan

Complete Care Junior

From £15* per month
Expert veterinary care, plus lots of support and tailored advice for your puppy or kitten, in an affordable and convenient way

Health Plan

Complete Care

From £8* per month
Save over £300† on routine healthcare
2022_Vets4Pets_07_CAT_HANDOVER_589_Graded (1)

Health Plan

Complete Care Plus

From £19* per month
Our most comprehensive plan for dogs and cats

Need a lift?

For our pets or clients who have difficulty accessing the stairs, a lift is available. Or alternatively, we have ground level consult rooms available.