Let’s keep working together to stay safe

We’re committed to keeping you and our colleagues protected, please be respectful and considerate to each other​. Due to close proximity, please wear a face covering unless medically exempt. Contact us to hear about the latest safety measures at our practice or to discuss your pet care needs.

Truro Vets4Pets

Treliske Retail Park
Tresawls Road

Telephone: 01872 266 002

Open Today 09:00 - 19:00

Opening Hours

  • Monday  - 
  • Tuesday  - 
  • Wednesday  - 
  • Thursday  - 
  • Friday  - 
  • Saturday  - 
  • Sunday  - 

Meet the team


Raúl M. Galván

Practice Owner & Veterinary Surgeon

Read Raúl M. Galván bio

I qualified at Cordoba University (Spain). and moved to the UK in 2007 and have been working as a surgeon ever since, performing a great variety of soft tissue and orthopaedic surgeries in small animals. Since moving to the UK I have enjoyed many holidays in Cornwall and I decided this was the best place for me to settle and raise my young family.  I hold an AVP certificate in surgery, my special interest is orthopaedic and minimally invasive (keyhole) surgery. My compassion for my patients is what drives me to deliver high standards of service and care to our patients whilst looking after their best interests.


Melanie Tyler

Veterinary Surgeon


Read Melanie Tyler bio

Mel graduated from the Royal Veterinary College in 1999. She went straight into companion animal general practice in Essex. She has worked in Devon and East Sussex but finally wanted to settle in Cornwall to be with her family. Mel joined the team in 2009. She enjoys all aspects of companion animal surgery and medicine, with a slight bias towards feline medicine (this was always inevitable as her first spoken word was “cat”). An interest in animal behaviour has followed her through from childhood and she spends a lot of her spare time learning about dog and cat behaviour, with the help of her own two whippets and four cats. They keep her busy finding new and exciting environmental enrichment and training games. Her whippets have also recently persuaded her to learn the art of canine massage.

The natural world has always been important to Mel, she can often be found on her days off wandering through the beautiful woods, beaches and coast of Cornwall with her dogs, stopping to listen to, or watch, a bird or wild mammal. She was lucky enough to get the opportunity to spend some time in Namibia volunteering with the Cheetah Conservation Fund and at a lion sanctuary in South Africa several years ago. If she ever has a faraway look in her eye it is likely she is thinking about the African Savannah.


Deborah Merry

Veterinary Surgeon


Read Deborah Merry bio

Deborah joined the practice in 2020 from a Vets4Pets in Leicestershire. She made the move to sunny Cornwall to be near family and we are lucky enough to be able to call her one of the Truro team now.

Deborah qualified in 2017 from Cambridge and her clinical interests lie in surgery and ophthalmology , areas she would like to focus in in the future.

Outside of work Deborah is a keen baker, especially cakes! She also likes to take long woody walks with her Springer Spaniel Morty. 



Kirsty Walters

Veterinary Surgeon


Read Kirsty Walters bio

Introducing Kirsty! Originally from Plymouth Kirsty is well travelled. Much her veterinary education was undertaken at a Veterinary University in Slovakia and she has seen practice in many places including Chernobyl and the PDSA in the UK .

This is Kirsty's first position after qualification and her knowledge and cheerful disposition is already a hit with the clients who she has met.

Kirsty is keen to develop her skills in all areas of general practice over the foreseeable future and she has a real interest in the care of senior pets.

On her spare time her 2 rescue dogs Kolin and Henry keep the family busy with walks and fun.

Dr Alex Rowe

Veterinary Surgeon


Read Dr Alex Rowe bio

Bio coming soon


Lynsey Rickard

Practice Manager


Read Lynsey Rickard bio

Lynsey has been with the practice since we first opened the door in 2008! She has been the head nurse in this time and many of you will have met her with your pets.

Since the practice rebranded and has started to grow she has taken on a more managerial role and is now our practice manager. Never far away and will remain as an experienced nurse, on hand to help our team and clients as needed. She is also studying for  a Certificate in Veterinary Business Management through Liverpool Vet School.

Lynsey now has a small family so spends her time out of work racing around doing mum duties and uni work. She also has a horse who she competes locally, and a little Boston Terrier called Ruby.

Lynsey is also on the committee for Cornwall and South Devon Boxer Rescue so likes to help on fundraising days


Ella Byrom

Student Veterinary Nurse

Read Ella Byrom bio

Ella joined the practice in 2016 as a receptionist. Since that time many of our clients have grown to love her as we do and her face is familiar on the front desk , alongside her Staffie Alfie!

In 2019 Ella started her first steps on the her veterinary nursing career path in her new role as Nursing Assistant.

In 2021 after having a small break to have a little girl! Ella is back and now officially training as a Vet Nurse apprentice with Duchy College, under the watchful eyes of our fabulous nursing team.

In her spare time Ella loves to walk Alfie especially on the beach and meet her friends .

Rhian Morris (2)

Rhian Morris

Registered Veterinary Nurse


Read Rhian Morris bio

Rhian joined the practice very early in 2019 as a foundation degree veterinary nurse student. Since then she has become an integral part of the nursing team and in September 2020 qualified and has become a Registered Veterinary Nurse.

Rhian enjoys the busy days in practice and anaesthesia. Nursing hospitalised patients is also something she enjoys.

Outside of work Rhian has 2 dogs Ralph and Holly and a very handsome cob called Barney who she competes with.

Phillipa Marley (2)

Phillipa Marley

Registered Veterinary Nurse


Read Phillipa Marley bio

Pip is an experienced nurse and qualified in 2012.She first joined our sister practice at Camborne in 2019 and recently has made the move to Truro a year later.

Pip has lots of experience and there isn't much she hasn't seen, but her clinical interests lie with anaesthesia and critical care cases.

Outside of work Pip has a young family and loves spending time with them . Her big life passions are walking and running and her favourite places for both are coast (especially Kynance) and Trelissick woods. There will also be her nutty Vizla Brea in tow!


Alice Arnell

Student Veterinary Nurse

Read Alice Arnell bio

Alice has joined the practice in October 2020. A local lady with a wealth of knowledge in her previous sector of health and fitness. ( Perhaps lunchtime workouts could be in order, as we love the cake a bit too much here !)

Alice will be training on the job to assist the nurses with the care of patients and keeping the clinic spick , span and equipment in order. Alice has completed her first year at  Duchy College on the ANA course to combine her training both in the college and work environment. She has now graduated on to her first year of a Foundation degree in Veterinary Nursing.  She is very much looking forward to taking these next steps in her goal to one day becoming a Registered and Qualified Veterinary Nurse.

Outside of work Alice has a family that keep her busy aswell as a lab x springer called Harvey.

tash 1 (1)

Natasha Haggart

Registered Veterinary Nurse


Read Natasha Haggart bio

Tash has joined the practice following a move to Cornwall from the Midlands. She has previously worked in both general practice and hospital settings and brings further  fabulous nurse skills to our excellent nursing team.

In practice Tash particulary enjoys wound management cases and inpatient care.

She shares her home with her cat Maeve and her indoors tortoise called Irwin.

She is very much looking forward to embracing her new Cornish way of life and meeting our clients and their very loved pets here at Truro.


Christie Kindernayova

Client Care Advisor

Read Christie Kindernayova bio

Christie has been working for Vets4Pets since June 2018, but you may know her working at the Pets At Home store in Truro where she worked for three years. Christie is from Czech Republic and has been living in the UK since 2014. She started working as an Au-pair in London looking after children for a year and then moved to Cornwall. Since 2015 she lives with her partner, little girl and house rabbit called Teddy.

In her free time she enjoys spending time going on adventures with her young family. She also likes to spend her days off with  best friend Ella walking her staffie Alfie around the beaches in Cornwall. Christie has always enjoyed helping people and looking after animals. She has a big family in Czech and visits them twice a year.

Since coming back from maternity leave Christie is really enjoying combining her role her and being a mummy at home .


emma photo

Emma Burrows

Client Care Advisor

Read Emma Burrows bio


Emma joined the practice in 2019 from a wealth of retail background so lots of customer service to help look after our clients. Her favourite part of the job so far is greeting clients and their pets and welcoming them to the practice.

Emma has 2 cats at home Billy and Charlie and her 2 young children keep her very busy!

In their spare time she enjoys family walks and exploring National Trust sites and generally getting out enjoying family life



Dara Jones

Client Care Advisor

Read Dara Jones bio

Dara joined the practice in 2020. After starting her veterinary nurse training Dara had a short break to have her little boy . She really enjoys getting our for walks with the family and Winnie her Bulldog and when time allows Dara loves horse riding and looks forward to being able to get back competing one day.

Dara is now getting back into the swing of veterinary practice by joining our team of Client Care Advisors on our reception desk and is looking forward to meeting our fabulous clients and pets..



Amy Della

Reception Supervisor

Read Amy Della bio

Amy joined the team in the very days of 2021. Amy is our reception supervisor covering Ella whilst she is off on maternity. We knew she would have big shoes to fill, but with her warm bubbly character and friendly smile Amy is already settling in and doing a great job.

From a customer service background, Amy is really enjoying meeting and getting to know our clients and offer that warm welcome that's so important.

Amy is a music fan and this is clear when you hear her dogs names! Prince Rogers Nelson and John Lennon, a bichon and a cavachon that rule Amy's roost. Since joining the team here at Truro she has also now recued a blind and deaf rabbit who is called Stevie Wonder and living a very pampered indoor safe life now. 

Amy has had a lot to learn but is fast becoming the organiser and problem solver of the front of house. She says she is most looking forward to being part of a team that work together to help keep families loved pets happy and healthy.


Sam 1

Samantha Knaggs

Client Care Coordinator

Read Samantha Knaggs bio

Sam joined the reception team in 2021. Our growing team of receptionists do they best to provide a warm welcome and to be as helpful as possible for our clients and its a busy varied role.

Sam has come from previous sectors including hospitality and various front of house roles including a chocolate factory!

At home Sam has 3 horses Ben, Tawny and Mocha who she enjoys riding and competing when she can. She also has 2 Patterdale Terriers Nellie and Poppy and additionally enjoys kyacking so being busy comes naturally to her. Which is helpful here!

emma c

Emma Camps

Client Care Advisor

Read Emma Camps bio

Emma joined the team from a strong previous background of retail and  customer service. Looking after people is her thing!

We are lucky to have 2 Emmas here now and you can identify Emma C by the lovely Disney pins she wears. Emma is in her 4th year of a psychology degree and has a busy family home life with children and a husband who are very much into their rugby.

The family have 2 lovely cats called Apache and Lilly and in any spare time Emma loves to sew and to bake.

Emma is enjoying getting stuck into to the varied role at reception and enjoys meeting all the clients and their pets.

If your pet is injured or doesn’t seem their usual self, you’ll want to get to a vet as soon as you can. Our vets’ practice in Truro is RCVS accredited, which guarantees the highest standards of care. Run by an experienced team, the vets and assistants at Truro will look after your pets like they would their own.

From routine check-ups to more specialist treatment including orthopaedic surgery, x-rays and endoscopy our Truro practice is ready to help with any pet problem thanks to modern and well-equipped facilities, including a lab, pharmacy,



  • Emergency cover
    Even if we are closed, we have your pet covered.
  • Orthopaedics
    Surgery of joints and bones.
  • Operating Theatre
    An operating theatre with gaseous anaesthetic facility for surgical procedures.
  • Separate Cat & Dog Wards
    Separate cat and dog hospital wards, designed to ensure your pet is kept in a comfortably stress free environment.

Show more services

  • Digital X-Ray
    Digital X ray equipment is available.
  • Isolation Unit
    A special ward to care for animals with contagious diseases.
  • Endoscopy
    An endoscope is a long tube connected to a light source and video camera that sends real time images to a television screen for viewing. Endoscopy is the use of an endoscope within internal structures and organs of the body. The endoscope can be inserted through natural openings such as the mouth, nose or rectum to reach the structure of interest.
  • Oxygen Chamber
    Enables us to provide supplemental oxygen when needed.
  • Echocardiography (heart scans)
    Generates a 2D moving image of your pet's heart.
  • Blood Pressure Monitor
    Used to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.
  • ECG
    ECG is also available to keep your pet's heart healthy.
  • Ultrasound
    Generates 2-D moving images of your pet’s internal organs at work.
  • Biochemistry
    Allows an assessment of the functionality of a patients organs.
  • Haematology
    Allows the assessment of a patient's blood and blood cells.
  • Electrolyte
    Enables the assessment of critical blood chemicals such as sodium and potassium.
  • Tonopen (measures eye pressure)
    Measures eye pressure.
  • In-house Laboratory
    A range of analytical tests and equipment to assist in the rapid diagnosis of illness.
  • X-Ray
    Generates digital 2D images of bones and internal organs.
  • X-Ray & Ultrasound
    X-Ray & Ultrasound
  • Weight Clinic
    Monitoring clinic to help dogs and cats achieve optimal weights – both if they have been under or overweight
  • Soft Tissue
    Surgical procedures involving the soft tissues such as ears and skin.
  • Prescriptions
    We can provide written prescriptions upon request.
  • Health Plans
    Designed to cover all the regular pet care essentials such as vaccinations and flea and worm prevention, whilst saving you money.
  • Pet Passport
    Trained Official Veterinarian vets to issue Pet Passports, Fit to Fly letters and rabies serology tests.
  • Nurse Clinic
    Appointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
  • Medication
  • Keyhole Surgery
    In human medicine ‘keyhole’ surgery or laparoscopy has been used for many years given its reduced surgical trauma and quicker recovery times compared to traditional 'open' surgery.
  • Hospital Ward
    Suite of custom-built kennels for the housing and monitoring of in-patients.
  • Fracture Repair
    Orthopaedic surgery to correct broken bones.
  • Ear Surgery
    Ear Surgery service is available to keep your pet free from any infections.
  • Cruciate Surgery
    Surgery to repair damaged stifle ligaments.
  • Arthroscopy
    Arthroscopy (also called arthroscopic or keyhole surgery) is a minimally invasive surgical procedure on a joint in which an examination and sometimes treatment of damage is performed using an arthroscope, an endoscope that is inserted into the joint through a small incision.
  • Anaesthetic
    General anaesthetic enables us to perform many procedures kindly and safely for your pet.
  • Air Way Surgery
    Air Way Surgery
  • Open 7 Days a Week
    We are open 7 days a week.
  • Dentistry
    The treatment and prevention of dental disease
  • Microchipping
    A microchip can help retrieve lost pets
  • Separate Cat & Dog Waiting Areas
    Separate cat and dog waiting areas, designed to ensure your pet is kept in a comfortably stress free environment.

Practice accreditations

  • RCVS accreditation EDITED
  • Small_Animal_Practice

Health Plans

Health Plan

Complete Care Senior

From £17
A complete care plan for your 7+ year old pet's continued good health
senior dog outside in sun

Health Plans

Flea & Worm Pack

Protect your pet and your pocket!
dog in field

Out of hours

The Old Dairy

Telephone: 01872 560952

Out-of-hours emergency consultation fees start from £80. Any necessary treatment or medication administered by the emergency service will be charged in addition to the emergency consultation fee.

Referral service

For all referrals please complete the referral form

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