Weekend Consultations
If you have an emergency or are in need of a consultation please call our Sprowston branch on 01603 484150, who are open Saturday 9am-5pm and Sunday 10.30am-4pm as we are closed at the weekends.
Norwich Hall Road Vets4Pets
Inside Pets at HomeHall Road
Norwich
Norfolk
NR4 6DH 01603 623 040
- Parking available
- Enquiries and Appointment Requests
- View map
Open Today 09:00 - 18:30
Normal Opening Hours
- Monday -
- Tuesday -
- Wednesday -
- Thursday -
- Friday -
Holiday Opening Hours
Christmas Eve
- Wednesday 24 Dec -
Christmas Day
- Thursday 25 Dec Closed
Boxing Day
- Friday 26 Dec Closed
New Years Eve
- Wednesday 31 Dec -
New Years Day
- Thursday 01 Jan Closed
Parking and access information
There is a large on site car park available.
We also have a disabled parking area right at the front door for easy access.
Repeat Prescription Request
Request your prescriptions via our online form.
We've made it easier to contact us
Now you can use WhatsApp to chat to a member of our team at a time that is convenient for you. You can order products such as flea & worm treatment, request appointments and easily order and pay for treatments or repeat prescriptions. Just save our phone number in your contacts - 07723443615
Meet the team
Dr Stephan Martini
Joint Venture Partner and Veterinary Surgeon
DVM MRCVS
I graduated from the Veterinary Faculty of Pisa in Italy in 1998 and have had 11 years in practice. I worked for a few months in Italy and the Blue Cross for 5 years, then in a private practice and locum work – including for Companion Care on and off for 2 years. I have an interest in all aspects of surgery and emergency care and have two cats called Elvis and Thai.
In my spare time I enjoy fishing and travelling.
Lina graduated from Nottingham University in 2015.
She has two lovely and energetic cockapoos and one equally energetic baby.
Lina started working at Hall Road in 2022 and has really enjoyed feeling part of the family and getting to know the clients and their lovely pets.
I graduated from the Royal Veterinary College in 2022 and first started at the Hall Road surgery in August 2022.
I enjoy all aspects of small animal practice, particularly emergency medicine.
Outside of work I have a dog, 2 cats and a rescue rabbit who take up most of my free time.
Mrs Marli Ekkerd
Veterinary Surgeon
MRCVS
I graduated from Hungry from Norway.
I love all aspects of my job and have a special interest in Internal Medicine.
Outside of work I spend time being active with my dogs or plants.
I graduated from University in February 2023 and started working for Vets4Pets Hall Road in April 2024.
I enjoy working with small animals and rodents. My fields of interest are ophthalmology, ultrasound and internal medicine.
I am a cat person mainly but also used to have pet rats throughout my studies.
In my spare time I enjoy playing video games and going for walks to nature areas. I also plan to adopt a cat soon!
Max graduated from Liverpool University in 2025.
Max moved from the north to join our Vets4Pets Norwich team in November 2025.
Max loves cats, he has 2 cats at home that run his life : )
Max loves bouldering and board games.
Richard is a Registered Veterinary Nurse who qualified from Royal Veterinary College in 2009 with a degree in Veterinary Nursing. He enjoys hospital care and anaesthesia while at work and enjoys computer games, spending time with his family and good coffee when he is not at work. He has been working at the Hall Road Surgery since November 2011.
I am currently on the first year of my veterinary nurse training course and I am loving it.
I have lots of my own pets at home including dogs, reptiles, small animals and fish.
I have worked at the surgery since September 2021.
I love working with animals particularly Sitehounds.
I am grateful to be able to work with such a happy and supportive team.
I am hoping to start my Veterinary Nurse training next year.
My hobbies out of work include walking my dogs Wesley and Parker, music and socialising with friends.
I studied animal management at Easton College before going on to achieve a degree in Veterinary Nursing at Middlesex University.
I qualified as a Registered Veterinary Nurse in 2022 and have worked at Vets4Pets ever since.
I have one cat called Desiree and am the practice's Cat Friendly Advocate.
Whilst enjoying all aspects of the job I do have a soft spot for the more difficult to handle patients, and try to make their experience at the vets as comfortable as possible.
Outside of work I like computer gaming and creative writing.
I have worked at the Vets4Pets Hall Road practice since May 2022.
I love working with the rodents that come into our clinic, nothing beats a good rat cuddle!
When I am not in work I am at home with my Dachshund Ronnie and my Russian Hamster Buggz and my many many fish tanks.
I love everything that comes from working in our veterinary practice. It keeps me on my toes and I learn something new every day.
I qualified as a Registered Veterinary Nurse in April 2009 following my childhood dream to work with animals.
I enjoy all aspects of Veterinary Nursing especially patient care and nurse clinics.
I find my job very rewarding and feel very grateful to work with such an amazing team.
Outside of work I enjoy dog walking, camping, socialising and most importantly spending time raising my young family.
I qualified as a Registered Veterinary Nurse in 2018 from Anglia Ruskin University, Cambridge.
I moved to Norfolk from Essex in early 2024 and have 2 cats at home: Susie and Leo.
I have always had a love of animals and feel grateful that I could turn my passion into a career.
In my spare time I like to read, visit local areas of nature and spend time with friends and family.
I started working at Vets4Pets in May 2024.
I love the team I work with, they have helped me settle in really quickly.
I love everything about being a Veterinary Care Assistant especially getting cuddles with the kittens and puppies!
In my spare time I take my dog Ozzy on many adventures and I love bouldering.
Mrs Jeni Slinn
Practice Manager, Registered Veterinary Nurse and Cat Friendly Advocate
RVN
Jeni qualified as a Registered Veterinary Nurse in 2002 from Moulton College in Dorset.
She has been working for Vets4Pets since the Hall Road surgery opened in 2008, before which she worked at a variety of small animal clinics and hospitals throughout the UK gaining lots of experience. She absolutely loves her job! She particularly loves medical and emergency medicine.
In 2020 Jeni took on the practice management role at Hall Road and then later Longwater as well.
She loves her teams and works hard alongside them to improve the services that we offer.
In her spare time she like to swim, socialise and go to the theatre.
I have been working at Vets4Pets Norwich Hall Road since August 2020.
I have 3 cats, 3 hamsters and in my spare time I enjoy photography, games and films with my family and theme parks.
I have worked as a receptionist at Vets4Pets for just over a year now.
I am a proud mum of a little girl.
When not working I love to walk my 2 dogs Ookami and Winter.
Ookami's name actually means wolf in Japanese. He is 9 years old and a German Shepherd x Husky.
Winter is a 16 weeks old Siberian Husky.
We all love to go for walks on the beach
I joined Vets4Pets in September 2021 working as a receptionist.
I am a mum of 2 teenage boys who keep me very busy.
I have a wonderful rescue dog from Romania called Fenton.
I love to be out and about walking Fenton, shopping and having coffee with friends.
I love this job especially the interaction with pets and their owners.
I joined Vets4Pets in October 2021 working in the reception team and also doing the Insurance claims and queries for Hall Road.
I have a wonderful Lhasa Apso called Luna who keeps me very busy.
The best part of the job for me is seeing all the puppies growing up and helping people sort out their problems.
Louise Barfoot
Receptionist
Gabija Galdikaite
Receptionist
I have been working at Vets4Pets Hall Road since April 2024 and I am loving every second of it.
I am a mum of 2 and my hobbies outside of work include visits to the beach, watching sports and anything food related! Oh and I love my music.
About Vets4Pets Norwich Hall Road
At Vets4Pets Norwich Hall Road we are committed to bringing you affordable, high quality care.
The practice is fully equipped with consultation rooms, operating theatre, dentistry area, separate cat, dog and isolation wards, a laboratory, pharmacy, imaging suite with digital x-rays and ultrasound facilities.
There is a large car parking area, with disabled parking at the front of the store.
Our Mission & Values
As pet owners ourselves we care passionately about pets and appreciate the important role they play in family life.
We look after all the animals entrusted in our care as if they were our own. Whether you come and see us for a routine appointment, or because of illness or injury, our highly trained team are here to provide support and care.
Meet Our Vets4Pets Norwich Hall Road Team
Our practice is locally owned by Veterinary Surgeon Stephan Martini. Stephan has always worked in small animal practice enjoying all aspects of veterinary work but particularly enjoys small animal surgery and orthopaedics.
We have a team of 6 veterinary surgeons, 6 Registered Veterinary Nurses, 1 student veterinary nurse and a support team of 10 in various roles. You can find out more about our team on our website.
Our Location & How to Visit
Our practice is located at the Hall Road Retail Park.
Directions to our Hall Road Retail Park.
Frequently asked questions
Below are some frequently asked questions. But please don’t hesitate to get in touch with us directly – we love to hear from you!
1. Do you offer health plans for my pet?
We offer a range of health plans to help you save and spread the cost of routine healthcare with simple monthly direct debits. Click here for more information.
2. What healthcare services can we provide?
We offer a full range of services, from microchips to major operations.
3. When are appointments available?
We are open Monday – Friday, with appointments available from 09:00am - 6:00pm. On weekends our Sprowston branch is open between 9:00am - 16:30pm on Saturdays and 10.30am – 3.30pm on Sundays.
4. When would I need to pay for my pet’s consultation or treatment?
You’ll need to pay for your pet’s treatment or consultation at the time of your appointment or on discharge after a procedure. Our team are always happy to discuss pricing and treatment options and provide estimates in advance of any treatment for your pet. We also provide the prices of our most frequently used services and treatments on our website. Clients are asked to pay up front when ordering medication and food as well as for procedures / primary appointments. Please be aware that there is charge for missed/cancelled appointments with less than 24 hours’ notice.
Please ask our team for more details.
Our friendly team can't wait to meet all of their new clients!
Ready to book an appointment or have an enquiry?
Call us today on 01603 632040 or request an appointment online.
You can also message us with non-urgent requests on 07723 443615.
Reviews
Services
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DermatologyThe diagnosis and treatment of skin disorders in animals.
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Emergency coverEven if we are closed, we have your pet covered.
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AnaesthesiaGeneral anaesthetic enables us to perform many procedures kindly and safely for your pet.
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Bereavement SupportMaking the decision to say goodbye to your pet is one of the toughest you’ll ever make. Pets provide us with unconditional love, friendship and comfort, so it is normal to have intense or conflicting emotions when it comes to euthanasia. At Vets4Pets we’re here for you and your pet for every step of your journey together.
Show more services
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BiochemistryAllows an assessment of the functionality of a patients organs.
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Blood Pressure MonitorUsed to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.
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Blood TransfusionTreats many critically ill cats and dogs and our pioneering blood donor programme helps keep them alive.
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CardiologyCardiology
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Chemotherapy & Cancer TreatmentDogs and cats that receive chemotherapy feel normal the day they are given the drug.
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Cruciate SurgerySurgery to repair damaged stifle ligaments.
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Dental X-RayUnlike humans, dogs need to be under general anesthesia for dental X-rays. Anesthesia is considered to be a safe procedure and will be performed after a general examination. It is tailored to the individual and your dog is continuously monitored during the dental exam.
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DentistryThe treatment and prevention of dental disease
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Digital X-RayDigital X ray equipment is available.
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Ear SurgeryEar Surgery service is available to keep your pet free from any infections.
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ECGECG is also available to keep your pet's heart healthy.
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Echocardiography (heart scans)Generates a 2D moving image of your pet's heart.
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ElectrolyteEnables the assessment of critical blood chemicals such as sodium and potassium.
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EndoscopyEnables us to capture real-time images of internal organs and structures using an endoscope.
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Fracture RepairOrthopaedic surgery to correct broken bones.
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Groom RoomGrooming services available for your pet.
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Haematology – Blood testingAllows the assessment of a patient's blood and blood cells.
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Health PlansDesigned to cover all the regular pet care essentials such as vaccinations and flea and worm prevention, whilst saving you money.
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Home VisitsIf you can’t make it us, we will come to you. We offer routine home visit for pets who don’t like to leave the house or clients who are unable to visit us. (Additional costs may occur)
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Hospital WardSuite of custom-built kennels for the housing and monitoring of in-patients.
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In house blood transfusionsIn house blood transfusions
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In-house LaboratoryA range of analytical tests and equipment to assist in the rapid diagnosis of illness.
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Isolation UnitA special ward to care for animals with contagious diseases.
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Locally OwnedThis practice is locally owned.
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MedicationMedication
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MicrochippingA microchip can help retrieve lost pets
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Nurse ClinicAppointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
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Nutritional AdviceAdvice and support for your pet's diet.
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Operating TheatreAn operating theatre with gaseous anaesthetic facility for surgical procedures.
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OrthopaedicsSurgery of joints and bones.
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Oxygen ChamberEnables us to provide supplemental oxygen when needed.
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PrescriptionsWe can provide written prescriptions upon request.
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Rabbit Medicine and TestingRabbit Medicine and Testing
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Separate Cat & Dog Waiting AreasSeparate cat and dog waiting areas, designed to ensure your pet is kept in a comfortably stress free environment.
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Separated Dog & Cat Wards and Isolation UnitsSeparate cat and dog hospital wards, designed to ensure your pet is kept in a comfortably stress free environment.
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Small Mammal Medicine and SurgerySmall Mammal Medicine and Surgery
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Soft TissueSurgical procedures involving the soft tissues such as ears and skin.
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Weight ClinicMonitoring clinic to help dogs and cats achieve optimal weights – both if they have been under or overweight
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X-Ray & UltrasoundX-Ray & Ultrasound
Our practice prices
We are a locally owned practice and review our prices regularly to ensure we offer our clients the best value for money.
Our team are always happy to discuss pricing and treatment options and provide estimates in advance of any treatment for your pet. Please see below for the prices of our most frequently used services and treatments.
| Appointment | Price |
|---|---|
| Vet Consultation | £58.00 |
| Microchipping | £29.50 |
| Written prescription fee | From £20.00 |
| Nurse Consultation | £26.50 |
| Annual booster vaccination | £68.50 |
| Annual booster vaccination (Inc. Kennel Cough) | £109.50 |
| Kennel Cough | From £53.00 |
| Puppy full vaccination course | £102.00 |
| Spay (Female Dog) | From £342.00 |
| Castration (Male Dog) | From £268.00 |
One simple plan for all your pet's needsFrom vaccinations to face-to-face health checks and a free 24/7 vet helpline - our Complete Care Plan provides your pet with cost-effective preventative care for every life stage. Find out more here, or ask the practice team for details |
|
| Appointment | Price |
|---|---|
| Vet Consultation | £58.00 |
| Microchipping | £29.50 |
| Written prescription fee | From £20.00 |
| Nurse Consultation | £26.50 |
| Annual booster vaccination | £73.00 |
| Kitten full vaccination course | £105.50 |
| Spay (Female Cat) | £147.50 |
| Castration (Male Cat) | £105.00 |
One simple plan for all your pet's needsFrom vaccinations to face-to-face health checks and a free 24/7 vet helpline - our Complete Care Plan provides your pet with cost-effective preventative care for every life stage. Find out more here, or ask the practice team for details |
|
| Appointment | Price |
|---|---|
| Vet Consultation | £58.00 |
| Microchipping | £29.50 |
| Written prescription fee | From £20.00 |
| Nurse Consultation | £26.50 |
| Vaccination (Rabbit) | £97.00 |
| Spay (Female Rabbit) | £195.00 |
| Castration (Male Rabbit) | £150.00 |
One simple plan for all your pet's needsFrom vaccinations to face-to-face health checks and a free 24/7 vet helpline - our Complete Care Plan provides your pet with cost-effective preventative care for every life stage. Find out more here, or ask the practice team for details |
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Terms and Conditions
For further information on our pricing and details of what each appointment/treatment includes please contact the practice.
All Prices include VAT and are subject to change.
*1 General policy of this practice is to re-examine an animal on a regular basis. Our team will discuss the most appropriate re-examination frequency with you.
Practice accreditations
More accredidations
Offers
Offers
10% off for NHS staff and members of the Armed Forces
Health Plans
Complete Care Plan
Complete Care Plan - Dog & Puppy
Complete Care Plan
Complete Care Plan - Cat & Kitten
Complete Care Plan
Complete Care Plan - Rabbit
Out of hours
Fir Covert Road
Taverham
Norwich
NR8 6HT
Tel: Telephone: 01603 867330
Out-of-hours emergency consultation fees start from £195. Any necessary treatment or medication administered by the emergency service will be charged in addition to the emergency consultation fee.