Weekend Consultations
If you have an emergency or are in need of a consultation please call our Sprowston branch on 01603 484150, who are open Saturday 9am-5pm and Sunday 10.30am-4pm as we are closed at the weekends.
Norwich Longwater Vets4Pets
Inside Pets at HomeNorfolk Retail Park Alex Moorhouse Way
New Costessey
Norwich
Norfolk
NR5 0JT 01603 513 100
- Parking available
- Enquiries and Appointment Requests
- View map
Closed
Need emergency care? See out of hours information.
Normal Opening Hours
- Monday -
- Tuesday -
- Wednesday -
- Thursday -
- Friday -
Holiday Opening Hours
Christmas Eve
- Wednesday 24 Dec -
Christmas Day
- Thursday 25 Dec Closed
Boxing Day
- Friday 26 Dec Closed
New Years Eve
- Wednesday 31 Dec -
New Years Day
- Thursday 01 Jan Closed
Parking and access information
There is a large car park at the front of the store with disabled parking bays close to the front door for easy access.
Repeat Prescription Request
Request your prescriptions via our online form.
We've made it easier to contact us
Now you can use WhatsApp to chat to a member of our team at a time that is convenient for you. You can order products such as flea & worm treatment, request appointments and easily order and pay for treatments or repeat prescriptions. Just save our phone number in your contacts - 07458157716
Meet the team
Mrs Anri Walker
Joint Venture Partner, Veterinary Surgeon
MRCVS
I am a Veterinary Surgeon from Cyprus. I graduated with honours in June 2023 from the University of Veterinary Science in Czech Republic.
My interests are internal medicine, diagnostic imaging and developing my surgical skills.
Outside of work I enjoy going for a run or to the gym. Art is another of my hobbies.
I am also a father to a unique cat Leo, who is a sphynx.
Sergio De Faria
Veterinary Surgeon
MRCVS
Outside of work, I really enjoy cooking, travelling and spending time with my family, friends and my cats!
Mrs Angela Savory
Joint Venture Partner, Veterinary Nurse and Cat Friendly Advocate
Jeni qualified as a Registered Veterinary Nurse in 2002 from Moulton College in Dorset.
She has been working for Vets4Pets since the Hall Road surgery opened in 2008, before which she worked at a variety of small animal clinics and hospitals throughout the UK gaining lots of experience. She absolutely loves her job! She particularly loves medical and emergency medicine.
In 2020 Jeni took on the practice management role at Hall Road and then later Longwater as well.
She loves her teams and works hard alongside them to improve the services that we offer.
In her spare time she like to swim, socialise and go to the theatre.
I am a fully qualified Veterinary Nurse of 11 years and I have worked within Companion Care for over 16 years on and off. I am now based full time at the Longwater branch and I love the caring team we have. I have 3 gorgeous dogs, which are definitely my world. I am a mum to my amazing baby who keeps me extremely busy.
I am amazed at the unconditional love that dogs have for their human companions, which is why they are my favourite species. I couldn't imagine not being a veterinary nurse, its my passion not just my job.
I started Veterinary nursing in Somerset and have been working at Companion Care in Norwich since 2014, joining the friendly Longwater team last year. I have a particular interest in anaesthetics and theatre nursing, and also enjoy caring for our hospitalised patients. Outside of work I like to spend time with my family, including our black rescue cat, George.
AnnaMae Dejean
Registered Veterinary Nurse
RVN
Kate Smith
Registered Veterinary Nurse
RVN
Lauren has worked in practice ever since finishing her A-levels. She started as a receptionist and has recently qualified as a Registered Veterinary Nurse in March 2025.
Her interests include surgical nursing and laboratory skills.
In her spare time, Lauren enjoys reading and taking her cocker spaniel, Milo, for runs.
Sophie qualified as a Registered Veterinary Nurse in March 2024.
She enjoys all aspects of nursing, with a particular interest in providing inpatient care.
Sophie is currently completing a certificate in medical nursing. She is a cat lover and has 4 rescue cats of her own.
Sian Williams
Veterinary Care Assistant
Carol has been a VCA (Veterinary Care Assistant) for 3 years before joining the Vets4Pets team in August 2025.
Having graduated from the University of Wales with a degree in zoology with Marine zoology, Carol has a particular interest in Canine Behaviour.
In her spare time, Carol enjoys running and creating pieces of art work.
She also spends her time exploring the coast and countryside with her Labrador.
I have been working at Companion Care since 2016 and enjoy the unexpected on a daily basis. I enjoy meeting clients and their lovely pets and am never happier than when I am giving puppy cuddles. At home I live with my own four legged fur baby, Alfred, two human sons and a crazy husband!
When I am not at work you can find me buying a handbag or drinking Prosecco!
I've worked for the company since 2018.
The best part is definitely the animals, I feel very lucky to be able to see them every day.
I have a dog and cat of my own.
Andy the cat was a rescue from the RSPCA, he stayed with us for a while at the practice due to being quite poorly. I just fell in love with him and had to bring him home.
Gemma Le Dain
Receptionist
I've worked for Vets4Pets since 2022 and enjoy seeing all the pets and their owners.
I spend my spare time with my two daughters, kitten and enormous array of house plants.
I currently have a Cocker Spaniel called Oti who I love to go on long hikes with.
I like to spend my time off outdoors and at the weekends I like to go to motorsport events at local race tracks and practice my photography.
Lu started working for Vets4Pets in November 2025.
She has a passion for for animal care which comes from her very first job as a pet sitters and living on farms.
Lu loves cats and has a new 7 month old kitten.
About Vets4Pets Norwich Longwater
At Vets4Pets Norwich Longwater we are committed to bringing you affordable, high quality care.
The practice is fully equipped with consultation rooms, operating theatre, dentistry area, separate cat, dog and isolation wards, a laboratory, pharmacy, imaging suite with digital x-rays and ultrasound facilities.
There is a large car parking area, with disabled parking at the front of the store.
Our Mission & Values
As pet owners ourselves we care passionately about pets and appreciate the important role they play in family life.
We look after all the animals entrusted in our care as if they were our own. Whether you come and see us for a routine appointment, or because of illness or injury, our highly trained team are here to provide support and care.
Meet Our Vets4Pets Norwich Longwater Team
Our practice is locally owned by Veterinary Surgeon Anri Walker and Registered Veterinary Nurse Angela Savory. Anri has always worked in small animal practice enjoying all aspects of veterinary work but particularly enjoys small animal surgery and orthopaedics. Angela has always worked in small animal practice and has particular interests in rabbit husbandry and cat behaviour.
We have a team of 5 veterinary surgeons, 5 Registered Veterinary Nurses and a support team of 7 in various roles. You can find out more about our team on our website.
Our Location & How to Visit
Our practice is located at the Longwater Retail park.
Directions to Longwater Retail Park
Frequently asked questions
Below are some frequently asked questions. But please don’t hesitate to get in touch with us directly – we love to hear from you!
1. Do you offer health plans for my pet?
We offer a range of health plans to help you save and spread the cost of routine healthcare with simple monthly direct debits. Click here for more information.
2. What healthcare services can we provide?
We offer a full range of services, from microchips to major operations.
3. When are appointments available?
We are open Monday – Friday, with appointments available from 09:00am - 6:00pm. On weekends our Sprowston branch is open between 9:00am - 16:30pm on Saturdays and 10.30am – 3.30pm on Sundays.
4. When would I need to pay for my pet’s consultation or treatment?
You’ll need to pay for your pet’s treatment or consultation at the time of your appointment or on discharge after a procedure. Our team are always happy to discuss pricing and treatment options and provide estimates in advance of any treatment for your pet. We also provide the prices of our most frequently used services and treatments on our website. Clients are asked to pay up front when ordering medication and food as well as for procedures / primary appointments. . Please be aware that there is charge for missed/cancelled appointments with less than 24 hours’ notice.
Please ask our team for more details.
Our friendly team can't wait to meet all of their new clients!
Ready to book an appointment or have an enquiry?
Call us today on 01603 513100 or request an appointment online.
You can also message us with non-urgent requests on 07458 157716.
Reviews
Services
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DermatologyThe diagnosis and treatment of skin disorders in animals.
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Emergency coverEven if we are closed, we have your pet covered.
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AnaesthesiaGeneral anaesthetic enables us to perform many procedures kindly and safely for your pet.
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Bereavement SupportMaking the decision to say goodbye to your pet is one of the toughest you’ll ever make. Pets provide us with unconditional love, friendship and comfort, so it is normal to have intense or conflicting emotions when it comes to euthanasia. At Vets4Pets we’re here for you and your pet for every step of your journey together.
Show more services
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BiochemistryAllows an assessment of the functionality of a patients organs.
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Blood Pressure MonitorUsed to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.
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Chemotherapy & Cancer TreatmentDogs and cats that receive chemotherapy feel normal the day they are given the drug.
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Cruciate SurgerySurgery to repair damaged stifle ligaments.
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Dental X-RayUnlike humans, dogs need to be under general anesthesia for dental X-rays. Anesthesia is considered to be a safe procedure and will be performed after a general examination. It is tailored to the individual and your dog is continuously monitored during the dental exam.
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DentistryThe treatment and prevention of dental disease
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Digital X-RayDigital X ray equipment is available.
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Ear SurgeryEar Surgery service is available to keep your pet free from any infections.
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ECGECG is also available to keep your pet's heart healthy.
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Echocardiography (heart scans)Generates a 2D moving image of your pet's heart.
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ElectrolyteEnables the assessment of critical blood chemicals such as sodium and potassium.
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EndoscopyEnables us to capture real-time images of internal organs and structures using an endoscope.
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Fracture RepairOrthopaedic surgery to correct broken bones.
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Haematology – Blood testingAllows the assessment of a patient's blood and blood cells.
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Health PlansDesigned to cover all the regular pet care essentials such as vaccinations and flea and worm prevention, whilst saving you money.
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Home VisitsIf you can’t make it us, we will come to you. We offer routine home visit for pets who don’t like to leave the house or clients who are unable to visit us. (Additional costs may occur)
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Hospital WardSuite of custom-built kennels for the housing and monitoring of in-patients.
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In house blood transfusionsIn house blood transfusions
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In-house LaboratoryA range of analytical tests and equipment to assist in the rapid diagnosis of illness.
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Isolation UnitA special ward to care for animals with contagious diseases.
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Locally OwnedThis practice is locally owned.
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MedicationMedication
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MicrochippingA microchip can help retrieve lost pets
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Nurse ClinicAppointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
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Nutritional AdviceAdvice and support for your pet's diet.
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Operating TheatreAn operating theatre with gaseous anaesthetic facility for surgical procedures.
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OrthopaedicsSurgery of joints and bones.
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Oxygen ChamberEnables us to provide supplemental oxygen when needed.
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PrescriptionsWe can provide written prescriptions upon request.
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Rabbit Medicine and TestingRabbit Medicine and Testing
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Separate Cat & Dog Waiting AreasSeparate cat and dog waiting areas, designed to ensure your pet is kept in a comfortably stress free environment.
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Separated Dog & Cat Wards and Isolation UnitsSeparate cat and dog hospital wards, designed to ensure your pet is kept in a comfortably stress free environment.
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Small Mammal Medicine and SurgerySmall Mammal Medicine and Surgery
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Soft TissueSurgical procedures involving the soft tissues such as ears and skin.
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Weight ClinicMonitoring clinic to help dogs and cats achieve optimal weights – both if they have been under or overweight
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X-Ray & UltrasoundX-Ray & Ultrasound
Our practice prices
We are a locally owned practice and review our prices regularly to ensure we offer our clients the best value for money.
Our team are always happy to discuss pricing and treatment options and provide estimates in advance of any treatment for your pet. Please see below for the prices of our most frequently used services and treatments.
| Appointment | Price |
|---|---|
| Vet Consultation | £58.00 |
| Microchipping | £29.50 |
| Written prescription fee | From £20.00 |
| Nurse Consultation | £26.50 |
| Annual booster vaccination | £68.50 |
| Annual booster vaccination (Inc. Kennel Cough) | £109.50 |
| Kennel Cough | From £53.00 |
| Puppy full vaccination course | £102.00 |
| Spay (Female Dog) | From £342.00 |
| Castration (Male Dog) | From £268.00 |
One simple plan for all your pet's needsFrom vaccinations to face-to-face health checks and a free 24/7 vet helpline - our Complete Care Plan provides your pet with cost-effective preventative care for every life stage. Find out more here, or ask the practice team for details |
|
| Appointment | Price |
|---|---|
| Vet Consultation | £58.00 |
| Microchipping | £29.50 |
| Written prescription fee | From £20.00 |
| Nurse Consultation | £26.50 |
| Annual booster vaccination | £73.00 |
| Kitten full vaccination course | £105.50 |
| Spay (Female Cat) | £147.50 |
| Castration (Male Cat) | £105.00 |
One simple plan for all your pet's needsFrom vaccinations to face-to-face health checks and a free 24/7 vet helpline - our Complete Care Plan provides your pet with cost-effective preventative care for every life stage. Find out more here, or ask the practice team for details |
|
| Appointment | Price |
|---|---|
| Vet Consultation | £58.00 |
| Microchipping | £29.50 |
| Written prescription fee | From £20.00 |
| Nurse Consultation | £26.50 |
| Vaccination (Rabbit) | From £97.00 |
| Spay (Female Rabbit) | £195.00 |
| Castration (Male Rabbit) | £150.00 |
One simple plan for all your pet's needsFrom vaccinations to face-to-face health checks and a free 24/7 vet helpline - our Complete Care Plan provides your pet with cost-effective preventative care for every life stage. Find out more here, or ask the practice team for details |
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Terms and Conditions
For further information on our pricing and details of what each appointment/treatment includes please contact the practice.
All Prices include VAT and are subject to change.
*1 General policy of this practice is to re-examine an animal on a regular basis. Our team will discuss the most appropriate re-examination frequency with you.
Practice accreditations
Offers
Offers
10% off for NHS staff and members of the Armed Forces
Health Plans
Complete Care Plan
Complete Care Plan - Dog & Puppy
Complete Care Plan
Complete Care Plan - Cat & Kitten
Complete Care Plan
Complete Care Plan - Rabbit
Out of hours
Fir Covert Road
Taverham
Norwich
NR8 6HT
Tel: Telephone: 01603 867330
Out-of-hours emergency consultation fees start from £195. Any necessary treatment or medication administered by the emergency service will be charged in addition to the emergency consultation fee.