We're here for you & your pets

We are now able to provide all our normal services but in the safest possible way. When you book your appointment our friendly team will explain what to expect at your visit. In response to government guidance, a face covering must now be worn when visiting us. Let's help keep each other safe.

Byfleet Vets4Pets

Inside Pets at Home
Wey Retail Park
Parvis Road
KT14 7NP

Telephone: 01932 359280

Closed Now

Need emergency care? See out of hours information.

Opening Hours

  • Monday  - 
  • Tuesday  - 
  • Wednesday  - 
  • Thursday  - 
  • Friday  - 
  • Saturday  - 

We’re now offering some vaccinations

In response to updated guidance from our regulatory body we are now carrying out some primary and booster vaccinations, where it is safe to do so and required or indicated for your pet’s welfare. If your pet is due their vaccinations please contact us for further advice.

Safe collection of medication available

We are now able to offer safe collection of your pet’s medication and flea and worm preventative mediations. Please contact us to find out more.

Meet the team

Steve Brawley

Steve Brawley

Practice Owner & Veterinary Surgeon


Read Steve Brawley bio

I graduated from Glasgow University Veterinary School in 1982, having been brought up in one of the Scottish “new towns” on the outskirts of Glasgow. Over the years I have worked in many areas of the veterinary field, including university, charity work with the PDSA, the Armed Forces, industry and owning my own practices. Despite a long and varied career, I have never lost my enthusiasm for the work and enjoy nothing more than seeing owners reunited with a healthy pet after illness or surgery. Outside of work, I like to relax by taking long beach walks near to where I live and I am owned by Eros, my Syrian Hamster, whom I adopted from Byfleet Pets at Home Support Adoption. I love meeting new people and pets, so why not come along and meet us all, have a look round the surgery and see how we can help maintain the special bond between you and your pet.

almudena Byfleet

Almudena Garcia Fernandez

Veterinary Surgeon

Read Almudena Garcia Fernandez bio

I am Almu, a veterinary surgeon from Spain. I graduated from the University of León in 2015 and went on to work in a couple of veterinary pratices in Spain before deciding to take an internship in a referral hospital to deepen my knowledge, mainly in internal medicine and diagnostic imaging. After this, I decided to move to  the UK to take advantage of new opportunities to improve as a veterinary surgeon and achieve new goals. I moved to Cornwall one year ago where I started working in a referral hospital. In January, my partner and I moved to Guildford which is when I joined Vets4Pets Byfleet where I really enjoy working with the team and trying to offer the best of me to all clients and their lovely pets!

I have have had a passion for medicine since I was young and I grew up surrounded by dogs and cats, so it was not a surprise when I decided to study veterinary medicine, with special interest in internal medicine, critical care and diagnostic imaging.

I spend my spare time with my partner and my two rescue cats, Audrey and Tina, and often go back to Spain to spend time with my family.

Jennifer Guerrero Borg

Jennifer Guerrero Borg

Veterinary Surgeon

Read Jennifer Guerrero Borg bio

I am a veterinary surgeon from Spain.  I graduated in 2017 from the University of Murcia. Before coming to England, I had the opportunity to work in an exotic animal practice. I also completed a rotational internship in a referral hospital to gain further experience, as well as working in small animal practice. 

One of my great interests and passion is small animal internal medicine. 

I joined Vets4Pets Byfleet full time in July 2019. I feel very proud to be a part of this wonderful team, I love animals and being able to take care of them. I love being a vet and being able to make a difference to their lives. 

I live with my boyfriend Mario whom is also a vet and we have a rabbit called Tambor and a dog called Guti.

Helen Russell

Helen Russell

Practice Owner & Registered Veterinary Nurse


Read Helen Russell bio

I have been working in the veterinary profession since 1998 and qualified as a veterinary nurse in 2004. Over the years, I've had the opportunity to work in a variety of veterinary practices ranging from referral clinics to dedicated emergency and critical care out of hours clinics. Along with the various practices I have worked in, I have had the chance to work with small animals, cats, dogs and horses in the UK and exotic animals such as reptiles, parrots, falcons, cheetah's and lions whilst I worked in Dubai.

One of my passions, within my profession is rehabilitation and physiotherapy. I’m helping to treat many patients with arthritis, post orthopaedic surgeries and acute injuries with my laser therapy clinics to aid in pain management and ensure these pets still lead a happy life.

I have 3 Japanese Shiba Inu dogs, Rossi, Yūshi and Mia. Yūshi is the newest member of the family, he is a rescue from China, where he was sold to the meat trade. I re-homed him via Japanese Shiba Inu Rescue UK in March 2019 after he was rescued in China, travelled from China, into Paris and finally to the UK. He was about 8 months then. Mia is my newest rescue from Japanese Shiba Inu Rescue UK and she move in in November 2019. She has settled in well and completes my home!

I also have 2 cats, Tink, whom I brought back from Dubai and is an Arabian Mau and Kieren who is a domestic short hair whom I took on as a rescue after he was involved in a road traffic accident. I previously volunteered as a wolf handler at the UK Wolf Conservation Trust in Beenham, Reading for 5 years during my spare time which I loved and still follow them closely. I love all aspects of veterinary nursing, and have a true enthusiasm for my job, but I particularly enjoy my nurse consultations and meeting all your lovely pets!


Sheryl Ratcliffe

Registered Veterinary Nurse


Read Sheryl Ratcliffe bio

I qualified as a Registered Veterinary nurse in 2013 and I have worked here at Byfleet Vets4Pets since we opened in March 2016. I did my nurse training in a busy Orthopaedic referral practice where my love for nursing grew. Before training as a Veterinary nurse I completed my Bsc (Hons) in Animal Management and worked in a cattery for 5 years whilst I was studying.

Since qualifying to become a Veterinary Nurse I have undertaken various courses in behaviour, dentistry, anaesthesia and pet bereavement. However, the course I am most proud of is my Certificate in Feline Nursing.

When completing my Certificate in Feline Nursing I changed a few things around the practice for example the cat waiting area is now separate from the dogs and they have their own parking tables, and the way we approach and handle our feline patients. By doing this Vets4Pets Byfleet was awarded the ISFM silver level cat friendly practice award. This means that we think about cats as individuals and we try and make their visit to us as stress free as possible. I have a real passion for cats and think they are amazing creatures, my colleagues even call me the cat whisperer (better then crazy cat lady!).

When I am not busy working or studying I enjoy spending time with my husband Simon and our 5 year old son Jack who keeps us on our toes. We also have an 11 year old collie cross Bobbie who still thinks he’s a puppy and my two beautiful cats Rex (5 year old, DSH) whom I hand reared from around 3 days old after he was found on the side of the road and Evie (1 year old, Birman x) whom I recused when she was bought into the practice as a stray.

I love all aspects of Veterinary Nursing and believe I have the best job, and in 2018 I was awarded The Best Team Player award with in the Vets4Pets vet group.


Rebecca Varcoe

Registered Veterinary Nurse

Read Rebecca Varcoe bio

I have been working in the veterinary profession since 2013, starting out as a Veterinary Receptionist, and I qualified as a Registered Veterinary Nurse in 2017. I started working at the Byfleet practice in September 2019. Prior to this I have had the opportunity to work in a variety of small animal veterinary practices, including a feline-only clinic.
My passion has always been for cats and I am currently studying for the ISFM Advanced Certificate in Feline Behaviour. Both cats and their behaviour has always fascinated me and I am enjoying furthering my knowledge on how our feline friends' minds work.
At home I have three cats of my own, Bertie, Poppy and Rocky, and I am a fosterer for Cats Protection. I also live with my very feline-tolerant husband!
Tim Farmer Byfleet

Tim Farmer

Veterinary Care Assistant

Read Tim Farmer bio

Hello, I'm Tim. I've had a love of animals all my life, but I really wanted to be a chef when I was a kid, as I loved food (and eating it), but I decided as I grew up that I'd rather work with animals instead. I completed a part-time animal management course 2 years ago and I'm excited to be joining the team here at Byfleet. Some of you might recognise me, as I used to work in the Marks and Spencers café in Brooklands. I also volunteer at the UK Wolf Conservation Trust in Beenham, with Helen, and have been helping there since 2014. Wolves are my favourite animal and it's a dream come true to be able to work with them. I'm an avid gamer and enjoy playing videogames online with my friends, as well as various miniature, card and board games. I often play in events and tournaments in and around Surrey, so say hi if you see me.
Jackie Byfleet

Jackie Matthews

Reception Manager

Read Jackie Matthews bio

I first joined the Vets4Pets Group in 2015 as a Locum Receptionist for the Woking Vets4Pets practice. The position was meant to be short term, however, it didn't take long for me to fall in love with the job as well as the team and I became a full time Vets4Pets Receptionist within a month. When Steve and Helen asked me to join them and the new team at Byfleet as the Reception Manager, I was ridiculously humbled and excited to start a new adventure at a brand new Vets4Pets practice. Not many people can say this but I genuinely love coming into work everyday due to my amazing colleagues and clients. Most of my time outside of work is taken up by my two crazy miniature labradoodles, Chewbacca and Wookie, two cats, Albion and Whisky, and a rabbit called Harley.
Marlene V4P Byfleet

Marlene Dos Santos


Read Marlene Dos Santos bio

Hello, my name is Marlene and I am one of the newest member of the Team at Vets4Pets Byfleet. I have always been mad about animals and love my job, meeting and greeting all the animals that come in to the practice. I am the proud owner of a mad ginger cat, Cuthbert, who thinks he’s a dog, and whose favourite stunt is retrieving my post from the doormat, and hiding it under the bed. He’s immensely proud of himself when he does this! I’m a voracious reader, enthusiastic (if not very knowledgeable!) gardener, and love rambling in the countryside.
Emily V4P Byfleet

Emily Paine


Read Emily Paine bio

It was never a question for me that I would work with animals, I always knew I would, nothing else interested me! I started on that road as soon as I could by doing a day release animal management course from my secondary school before going to college full time to study animal management. Since then I’ve worked in various kennels and catteries as well as grooming parlous and a doggy day care. The logical next step was a vets, so here I am! I joined the team in August 2017 and have found the practice to be an amazing place to work. I have two border collies called Kas and Zeke along with a little black cat called Billie who i found as a stray and started feeding because she was emaciated, then she never left! And lastly I have 10 pet rats who keep me on my toes with all their naughty antics and constant attempts to steal my food and destroy all my clothes.

Vets4Pets Byfleet is committed to bringing you affordable, high quality care via a modern, well equipped practice, including a lab, pharmacy, digital x-ray and ultrasound. Plus, on site car parking too!

The friendly team can't wait to meet all of their new clients!



  • Emergency cover
    Even if we are closed, we have your pet covered.
  • Orthopaedics
    Surgery of joints and bones.
  • Operating Theatre
    An operating theatre with gaseous anaesthetic facility for surgical procedures.
  • Digital X-Ray
    Digital X ray equipment is available.

Show more services

  • Isolation Unit
    A special ward to care for animals with contagious diseases.
  • Ultrasound
    Generates 2-D moving images of your pet’s internal organs at work.
  • Biochemistry
    Allows an assessment of the functionality of a patients organs.
  • In-house Laboratory
    A range of analytical tests and equipment to assist in the rapid diagnosis of illness.
  • Physiotherapy
    Supports your pets' strength and mobility.

Practice accreditations

  • $R011TVO

Health Plans

Starter pack protection

Best Start in Life

Our Best Start in Life starter pack includes everything they'll need from a veterinary perspective to grow up happy and healthy, from a microchip to their first vaccinations.
kitten in practice

Health Plan

Complete Care

From £8 a month
Complete peace of mind
Complete Care dog header

Health Plan

Complete Care Senior

From £17
A complete care plan for your 7+ year old pet's continued good health
senior dog outside in sun

Health Plans

Flea & Worm Pack

Protect your pet and your pocket!
dog in field

Health Plan


Just £99
Vac4Life is a preventative plan following primary vaccinations

Out of hours

Vets Now Staines / Vets Now Guildford
Willett House / Stocton Close
138 Kingston Road / Woodbridge Road
Staines / Guildford
TW18 1BL / GU1 1HR

Telephone: 01784 557578 / 01483 342113

Standard consultations before 11pm start from £192.50. Standard consultations after 11pm start from £248.

Helen Russell | Registered Veterinary Nurse

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