Room for plenty more paws.

We are accepting new clients.

Cheltenham Vets4Pets

Inside Pets at Home
Unit 3A Gallagher Retail Park
Cheltenham
Gloucestershire
GL51 9RR
01242 239 338 Chat on WhatsApp

Closed Now

Need emergency care? See out of hours information.

Opening Hours

  • Monday  - 
  • Tuesday  - 
  • Wednesday  - 
  • Thursday  - 
  • Friday  - 
  • Saturday  - 
  • Sunday  - 

Parking and access information

We are closed for lunch 1pm - 2pm; in case of emergency, please call 01242 239 338.

We require 48 hours notice for medication orders - including flea and worm treatment. 

 

Referral Service

For all vet referrals, please complete the referral form.

Meet the team

Clare Rogers

Dr Clare Rogers

Practice Owner & Veterinary Surgeon

BVSc MRCVS

Read Dr Clare Rogers bio

Having grown up in the Cotswolds I graduated from Liverpool University in 2008 and then spent 6 years in mixed practice before deciding that a JV Partnership with Vets4Pets was the path that I wanted to pursue. 
 
I really enjoy the atmosphere of working inside the store, and seeing all the in-store animals especially our clients and their pets. Relieving pain and making a difference to our patients daily lives is something that I have always been passionate about. Over the years I have become particularly interested in cats, rats, dentistry and all things surgical.
 
At home I have a cat named Monty. He had Feline Chronic Gingivostomatitis which is a horrible dental disease, who is now much happier with no teeth! I also have a horse called Pique who is retired. Family holidays are spent skiing or relaxing in the sun.
NATHALIE

Dr Nathalie Read

Veterinary Surgeon

MA VetMB MRCVS

Read Dr Nathalie Read bio

Although I am the first vet in my family, I am certainly not alone in my love of animals. I was lucky enough to grow up in Devon surrounded by the family cats, rabbits, chinchillas and dogs.

I graduated from Cambridge in 2007 and since this time have worked in small animal practices in Devon, Australia, London, and now Cheltenham.

I enjoyed travelling and working in Australia before settling in Cheltenham to start a family. 

The things I enjoy within work are consulting and medical cases. But most of all I try to be as client focussed as I can be. I strive to work with kindness and patience at a time that I know can be difficult and stressful. 

I have worked for Vets4Pets now for 8 years and have thoroughly enjoyed creating bonds with our clients and seeing their pet (and non pet!) families grow! 

Outside of work I am kept busy with two small girls and a rescue cat called Cookie! 

emma2

Dr Emma Griffiths

Veterinary Surgeon

BVSc PGCertSAM MRCVS

Read Dr Emma Griffiths bio

I grew up in rural Hertfordshire and although I was the first vet in my family, animals always featured strongly in my life. As a child I was always surrounded by dogs as my grandfather and mother bred and showed Irish Setters. Later mum made a change to breeding Labradors and I was fortunate enough to be given one of her pups in final year as an early graduation present. I have continued this line and we currently have Isa’s daughter and granddaughter at home. I believe strongly in producing well socialised, healthy and happy puppies.

I started to ride at age three and got my first pony at age seven. The “horsey” phase continues to this day although I don’t get to ride much as I would like as we now have a very active five year old and my free time is no longer my own!

I graduated from Liverpool Vet School in 2004; then completed an equine externship in Newmarket before moving into mixed practice. I have realised that my passion lies in small animal work and have been in small animal practice in Cheltenham for the past seven years. I have achieved my Small Animal Medicine Post Graduate Certificate – going back to studying has been really enjoyable but a definite challenge especially when I was taking a very small person to lectures with me.

rosie2

Dr Rosie Bathgate

Veterinary Surgeon

BVetMed MRCVS

Read Dr Rosie Bathgate bio

I qualified from The Royal Veterinary College in London in 2012 but grew up in Wales. We always had cats as a family and I have a particular soft spot for a cute ginger.

I have a keen interest in general medicine work, especially heart disease, diabetes and looking after the more elderly cats.

I have a cat at home my small ginger boy and embarking in a new challenge of raising a guide dog puppy. Family life is quite busy currently with young twins.

erin2

Erin Powell

Head Veterinary Nurse

RVN DipFN

Read Erin Powell bio

Let me take you on my journey, I always wanted to be a tennis player, as you can imagine that dream fell through pretty quickly when I hit being a teenager and getting up at 8am on a Saturday became a challenge. That’s when my parents got Jaz, the now very grumpy 15 year old Jack Russell.

I always knew I loved animals but understanding the joy that she could bring surprised me. When I was sad she was there and that’s when I went ‘Hey why don’t I try and make this into a career’ and that’s exactly what I did. I studied for 4 years at Hartpury University to become a veterinary nurse, as a requirement of the degree I had to work a year in practice.

It was June 2014 when I first walked through the prep doors at Cheltenham Vet4Pets, since then I have become an RVN then a senior RVN and now the Head RVN at Cheltenham. I have gained a love for cats and their behaviour and along with other RVNs achieved the practice a silver cat friendly practice status. I have gained a certificate in feline medical nursing and I’m now working towards finishing a certificate in consulting.

I LOVE my job but most of all I love the people I work with, we really are a family here at Vets 4 Pets Cheltenham. In my spare time I love spending time with my husband, family and friends. If you asked me what my ideal day off was? Good food, good company a book in hand and a very grumpy jack Russell on my lap.

Jo

Jo Proverbs

Registered Veterinary Nurse

BSc (Hons) RVN

Read Jo Proverbs bio

Having nursed for over 20 years, one of my favourite parts of the job is handling all of the insurance administration. In an often confusing and stressful part of pet ownership, I like taking the pressure off owners so that they can focus on their pet getting better, rather than worrying about paperwork!

As much as I enjoy caring for all the lovely pets that come through our doors, I thrive on looking after all of our wonderful clients, supporting them emotionally and practically to care for their pets is really rewarding.

I am also the go-to small furries nurse, these often overlooked and misunderstood small pets don't always get the correct husbandry and veterinary care that is available to them, so I enjoy passing my experience onto owners and the rest of the team (especially if it's guinea pig related!)

Behind the scenes I am often referred to as the 'work mum'. In an often emotionally charged, stressful and physical profession, anticipating the needs of our small, close-knit team is very important to me. Baking cakes, making tea and mending things all feature heavily when it comes to looking after everyone!

At home I keep busy spending time with my 10 year old daughter, our guinea pigs, reading and listening to all sorts of music!

Bryan

Bryan Thomson

Registered Veterinary Nurse

RVN

Read Bryan Thomson bio

Hi, my name is Bryan. I started doing an animal care course in 2003 and in 2005 I started my first job in Veterinary which was on reception in a small branch practice in Scotland, I then went to my nurse training at Edinburgh’s Telford Collage and qualified and registered in 2011.

Although I didn’t have many pets growing, just goldfish and budgerigars, I have always wanted to do something with animals, it wasn’t until my first time in a veterinary practice on placement during my animal care course that I chose to go into nursing, I think seeing my first caesarean sealed the deal. After qualifying I moved to down to Worcestershire where I spent the next 11 years, before Cheltenham Vets4Pets in June 2023.

I have a strong interest in nurse consultations, as this allows me to deal with your amazing pets but also our wonderful clients. I am keen on preventative dental care In my spare time.

In my spare time I am a bit of a gamer, love watching TV, enjoy going for a nice long walk, I play outdoor bowling and have done since I was 15. I have also started doing a bit of gardening (but Don’t have a very green thumb)

carys

Carys Smith

Registered Veterinary Nurse

RVN

Read Carys Smith bio

Hi, I’m Carys and I am one of the Registered Veterinary Nurses. 

I grew up in the Cotswolds with my dog Misty, enjoying the countryside walks.

I enjoy horse riding and eventing with my horse Casper and taking long walks with my two mad spaniels Scamper and Beau.

I look for forward to seeing you and your pets when I come in.

Emma A

Emma Allen

Registered Veterinary Nurse

BA(Hons)RVN DipFN AdvCertFB

Read Emma Allen bio

Hi, I'm Emma and I qualified with a Diploma in Veterinary Nursing from Abbeydale Vetlink Ltd in 2010. I enjoy working with all species of animal but have a particular interest in rabbits and cats. I have completed my ISFM Diploma in Feline Nursing and also hold the ISFM Advanced Certificate in Feline Behaviour. I really enjoy talking to owners about their pets behavioural and environmental needs and how they can help ensure their pet lives a happy and healthy life, through all their different lifestages. I know from personal experience that a happy pet = happy owner!
claudia

Claudia Agrusa

Registered Veterinary Nurse

RVN BSc (Hons)

Read Claudia Agrusa bio

Hello, I’m Claudia, one of the registered veterinary nurses here at Vets4Pets. I have just finished four years of hard work studying for my honours degree in Veterinary Nursing, which I have really enjoyed.
 
As part of the course, I have been lucky enough to travel to Costa Rica and South Africa, where I have had the opportunity to take part in veterinary and conservation work with wild animals such as rhinos and Leatherback sea turtles.
 
Like many of the others in the team, working with animals has always been my passion. In practice, I enjoy meeting lots of lovely pets and owners when I run nurse consultations, and in particular, I also love in-patient care, giving pets lots of TLC when they are feeling unwell.
 
Outside of work I have a 10 year old Cocker Spaniel called Bramble, who I enjoy going for long walks in the countryside with. In my spare time I enjoy photography, scrapbooking and spending time with friends. Now I have finished my degree and have a bit more spare time, I am hoping to start horse riding lessons, as this is something I have always wanted to do. In the future, I would love to do some more volunteering abroad working with wildlife.
Amy C

Amy Clarke

Registered Veterinary Nurse

RVN BSc (Hons)

Read Amy Clarke bio

Hi, I’m Amy, I am one of the RVNs here at Vets4Pets Cheltenham and have recently graduated from Hartpury University studying BSc (Hons) Veterinary Nursing, and have been with Vets4Pets Cheltenham since June 2021.

I have a keen interest in anaesthesia, so you will most likely find me in theatre! I especially enjoy seeing your dogs and small furries, particularly rats and hamsters. My two Westies (Scamp- 15 and Max- 13) are now getting older which has led me to take an interest in the management of senior dogs, having recently completed a dissertation on the use of medications and supplements to support healthy ageing in dogs.

In my spare time you can find me reading outside with Max and Scamp or inside watching a movie or singing along to a musical with Ray the bearded dragon!

Miranda H

Miranda Hunt

Student Veterinary Nurse

SVN

Read Miranda Hunt bio

Hello, I’m Miranda and I’m one of the student nurses.

I’ve been with the company for 3 years and joined Cheltenham Vets4Pets in April 2023 as a veterinary care assistant. In September 2023 I then became a student nurse at Hartpury University, studying a diploma in veterinary nursing. Having already done a bachelors in animal behaviour which was mostly exotics research, I decided to return to study as a veterinary nurse as it has always been my dream to work in a vet practice.

I am now coming to the end of my first year and really enjoy all parts of my training, especially lab techniques and surgical nursing, which are things I want to further my knowledge on in future. I also love meeting all our lovely clients and gaining more expertise in the advice we give in consults. Outside work, my husband and I have a very boisterous husky and we spend all our free time taking him on exciting hiking adventures to try and tire him out!

Evie

Evie Young

Student Veterinary Nurse

SVN

Read Evie Young bio

Hi my name is Evie and I am one of the student nurses.

I joined Vets4Pets Cheltenham in July 2023 for my placement year at Hartpury University. I’m studying BSc (Hons) Veterinary Nursing and I will soon be going into my third year. My favourite modules are patient care and going into the lab for laboratory work. Here at Vets4Pets Cheltenham I thoroughly enjoy your lovely feline friends, preparing our patients for their procedures and taking care of our poorly inpatients as it is so rewarding to see their progress. I’m looking forward to expanding my knowledge, especially in the larger species including farm and zoo, as I have a keen interest in them. When I’m not taking care of my cheeky kittens Pingu and Willow or baking at home, I can be found competing with my horse or out and about in the countryside.

Amy Dungey

Student Veterinary Nurse

SVN

Read Amy Dungey bio

Hi my name is Amy and I’m one of the student nurses.

I’m currently studying BC (Hons) Veterinary Nursing at Hartpury University and joined the practice in august 2023 for my placement year. I have keen interest in surgical nursing and monitoring anaesthetics. I really enjoy seeing our smaller patients including Guinea pigs and rabbits. After I complete my degree I hope to expand my horizons and delve into some more exotic species including reptiles, aquatics and some avian species.

Being from a seaside down back in Wales you can often find me on the beach, hiking the coastline or fishing off my paddle board with my dog Tedi. She enjoys jumping in the water after her ball and showing off her many tricks. When not in the sea I also enjoy hitting the ski slopes or caring for my many plants and fish tanks.

I’m a fluent welsh speaker and have thoroughly enjoyed the challenge of studying in English. My experiences so far have been invaluable and I look forward to meeting more of your pets.

Leah 1

Leah Roe

Practice Manager

Read Leah Roe bio

Hi, my name is Leah and I am the Practice Manager. I started with Vets4Pets in May 2022, prior to this I worked within the NHS and the Private medical sector. I originally started my career in animal care however I soon fell in love with working within the NHS. I have always enjoyed working with people and to have animals added into that is an added bonus!

I enjoy all aspects of this job and never having 2 days the same and working with people who are always able to make you laugh no matter what!

I am currently working through the Certificate in Veterinary Practice Management: CertNCS(VPM) and hope to complete this soon.

At home I have Sid the Sproodle and Larry the Leopard Gecko. I enjoy going on adventures with Sid and my husband, reading a good book and doing all things crafty!

Sophie

Sophie Smith

Veterinary Care Assistant

Read Sophie Smith bio

Hi my name is Sophie and I started here at Vets4Pets in October 2019. I’ve been involved in veterinary either working with horses or now with small animals for nearly 10 years now.

I started my career as a client care advisor which I enjoyed for many years and have recently changed roles to become a veterinary care assistant part time, since welcoming my daughter in 2022.

I enjoy the hands on aspects of my VCA role alongside the interactions with clients whether that be face to face, on the phone or via email.

Outside of work I have 2 dogs Echo the staffie and Alfie the collie, which I’ve had for many years now. In my spare time I enjoy anything horse related, finding new and challenging walking routes and trying to keep up with my very energetic toddler!

Lenna

Leanne Hayling

Client Care Advisor

Read Leanne Hayling bio

Hi I'm Leanne and have been working at vets4pets as a client care advisor since 2021. I have always had a love for animals and spent all my time prior to vets4pets working with horses and taking care of my own horse called Sox.


My time is taken up a little differently now as I had a gorgeous baby boy in 2023.
It's been nice getting back to work with the incredible team and seeing all the lovely clients and their pets, and even some new additions to their family.

Megan Langley

Client Care Advisor

Read Megan Langley bio

Writing bios about yourself is always hard but I have done my best so here’s a little bit about me:

I have a family dog named Billy who’s a gorgeous black Labrador and is coming up to 13 years old this year, so he is looking more like a black and grey lab now with his grey eyebrows and beard bless him! He is a bit of an old man and also loves a good nap (just like me) but still enjoys a run on the beach.

After spending quite a few years in the hospitality industry, I decided I wanted a change in jobs but still wanted the face-to-face aspect that I love, so having a job that not only included people but animals too sounded perfect!! Getting to know all our clients and their pets is probably one of my favourite things about this job, but I also love working with my incredible colleagues, explaining and setting up care plans and puppy cuddles (of course!!) Additionally, I am passionate about providing support and empathy for clients when they are unfortunately saying goodbye to their pets.

Coming from a background with no previous veterinary experience, I have learnt so much and continue to learn new things everyday which I am very grateful for. This makes me eager to help clients understand all things veterinary in a non-clinical way.

Outside of work, I spend a lot of my time with my friends and family as well as reading a book with a cup of tea and a cosy blanket. My favourite books are the Six of Crows duo-logy and the ACOTAR series. Going to musicals, watching movies and listening to music are other things I enjoy and I also have an interest in fashion. In 2023, I had the incredible experience of visiting Japan for a couple of weeks and I hope to go back at some point in the future.

Lydia

Lydia Wilcox

Client Care Advisor

Read Lydia Wilcox bio

Prior to my role as receptionist here at Vets4Pets, I worked as an animal care assistant at a local vets. I loved working with pets, and found a passion for customer service when I had shifts on the front-desk. I enjoy meeting and greeting our clients and their pets, especially clients welcoming first-time pets into their homes.
 
As cliché as it is to say working at a vets, I do love animals. I begged my mum and dad for a rabbit as soon as I could talk and got Coconut the white rabbit for my 13th birthday, and we’ve had pets ever since. I currently have a golden Labrador called Comet who is a bundle of energy and chaos, and keeps me busy outside of work.
 
I love spending my time with friends and family (mainly the dog), and enjoy theatre-trips, visiting new places, and going on long walks in the countryside with Comet. I am most likely found either reading a good book, or re-watching all of the Harry Potter films.

The practice owner Clare Rogers and the rest of the team at Vets4Pets Cheltenham would like to extend a warm welcome to you and your pets!

We offer a wide range of services from general advice and routine preventative care to emergency medical and surgical procedures.

Our operating theatre is fully equipped with advanced surgical, anaesthesia and monitoring equipment. Our dentistry suite, in-house laboratory, pharmacy, x-ray and ultrasound facilities allow us to provide a complete provision of care for your pet. We also have separate cat and dog wards for our hospitalised patients.

We promise to provide your pet with a high standard of healthcare and are proud to be an accredited ISFM cat friendly, and RWAF rabbit friendly practice.

We also offer a range of advanced services and internal referrals in the following areas:

- Internal Medicine
- Dentistry
- Ultrasound Scanning
- Cardiac Ultrasound

Our team are devoted to their work and passionate about pets! We believe a good working environment is important and offers many benefits so if you are interested in coming to work for us, click below to see our latest vacancies

View our vacancies

Our practice is located inside the Pets at Home store on Gallagher Retail Park. We have a lift, plenty of easy free parking for you and we are open 7 days a week.

We look forward to taking care of your pets!

 

 

Reviews

Services

  • Emergency cover
    Even if we are closed, we have your pet covered.
  • Open 7 Days a Week
    We are open 7 days a week.
  • Anaesthesia
    General anaesthetic enables us to perform many procedures kindly and safely for your pet.
  • Biochemistry
    Allows an assessment of the functionality of a patients organs.

Show more services

  • Blood Pressure Monitor
    Used to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.
  • Dental X-Ray
    Unlike humans, dogs need to be under general anesthesia for dental X-rays. Anesthesia is considered to be a safe procedure and will be performed after a general examination. It is tailored to the individual and your dog is continuously monitored during the dental exam.
  • Dentistry
    The treatment and prevention of dental disease
  • Digital X-Ray
    Digital X ray equipment is available.
  • Electrolyte
    Enables the assessment of critical blood chemicals such as sodium and potassium.
  • Haematology – Blood testing
    Allows the assessment of a patient's blood and blood cells.
  • Hospital Ward
    Suite of custom-built kennels for the housing and monitoring of in-patients.
  • In-house Laboratory
    A range of analytical tests and equipment to assist in the rapid diagnosis of illness.
  • Isolation Unit
    A special ward to care for animals with contagious diseases.
  • Medication
    Medication
  • Microchipping
    A microchip can help retrieve lost pets
  • Nurse Clinic
    Appointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
  • Nutritional Advice
    Advice and support for your pet's diet.
  • Operating Theatre
    An operating theatre with gaseous anaesthetic facility for surgical procedures.
  • Prescriptions
    We can provide written prescriptions upon request.
  • Rabbit Medicine and Testing
    Rabbit Medicine and Testing
  • Separate Cat & Dog Waiting Areas
    Separate cat and dog waiting areas, designed to ensure your pet is kept in a comfortably stress free environment.
  • Separate Cat & Dog Wards
    Separate cat and dog hospital wards, designed to ensure your pet is kept in a comfortably stress free environment.
  • Small Mammal Medicine and Surgery
    Small Mammal Medicine and Surgery
  • Soft Tissue
    Surgical procedures involving the soft tissues such as ears and skin.
  • Ultrasound
    Generates 2-D moving images of your pet’s internal organs at work.
  • Weight Clinic
    Monitoring clinic to help dogs and cats achieve optimal weights – both if they have been under or overweight
  • X-Ray
    Generates digital 2D images of bones and internal organs.
  • X-Ray & Ultrasound
    X-Ray & Ultrasound

Practice accreditations

  • Cat Friendly Clinic Logo Silver (1)
  • Rabbit-friendly-vet-logo-SILVER

Health Plans

Health Plan

Complete Care

From £8* per month
Save over £300† on routine healthcare
2022_Vets4Pets_07_CAT_HANDOVER_589_Graded (1)

Health Plan

Complete Care Plus

From £19* per month
Our most comprehensive plan for dogs and cats
complete-care-plus-lozenge

Out of hours

Chelvets Emergency
Prestbury Park
Cheltenham
GL50 4SH

Telephone: 01242 522 022

Out-of-hours emergency consultation fees start from £96 - Any necessary treatment or medication administered by the emergency service will be charged in addition to the emergency consultation fee.