Let’s keep working together to stay safe

We’re committed to keeping you and our colleagues protected, please be respectful and considerate to each other​. Please wear a face covering at all times unless medically exempt. Contact us to hear about the latest safety measures at our practice or to discuss your pet care needs.

Hedge End Vets4Pets

Inside Pets at Home
Hedge End Retail Park
Tollbar way
SO30 2UH

Telephone: 01489 772 520

Closed Now

Need emergency care? See out of hours information.

Normal Opening Hours

  • Monday  - 
  • Tuesday  - 
  • Wednesday  - 
  • Thursday  - 
  • Friday  - 
  • Saturday  - 
  • Sunday Closed

Holiday Opening Hours

Early Close

  • Saturday 04 Dec  - 
  • Saturday 11 Dec  - 
  • Saturday 18 Dec  - 

The Vets4Pets mobile app

A new way to book appointments online!

Meet the team


Przemek Andrew Jelonek

Joint Venture Partner and Veterinary Surgeon



Tiffanie Phillips

Veterinary Nurse


Read Tiffanie Phillips bio

After completing a degree in Animal Science, I decided that I wanted to train as a veterinary nurse. I qualified and became a RVN in 2012, I later went on to gain a Graduate Diploma in Professional and Clinical Veterinary Nursing in 2015 with the RVC. Throughout my career I have always had a passion for surgery and anaesthesia, with a particular interest in orthopaedic pain management. I started at Vets4Pets part-time when the practice opened in September 2017. At home I am a mum to 2 young boys, who certainly keep me busy! We love going on long walks as a family with our 10 year old Hungarian Vizsla Edison

Emma 2020

Emma Ricketts

Veterinary Nurse and Practice Manager


Read Emma Ricketts bio

I have been a veterinary nurse nurse since I finished college, and I qualified in 2001. I enjoy radiography and nurse clinics. I have a dog called Buddy and 2 cats Noah and Jamie. 


Sarah Humble

Registered Veterinary Nurse


Read Sarah Humble bio

Hi my name is Sarah and this is my teeny tiny French bulldog Kiki. I am a qualified Veterinary Nurse and job Vets4Pets full time in September 2021.
I love all animals especially Frenchies and ginger cats!!
I live by the sea with my daughter Eloise who is 9 years old and my husband Mark.

Jessica Copper

Student Veterinary Nurse

Andrew Thornton

Andrew Thornton

Joint Venture Partner



Sian Milton

Head Receptionist

Read Sian Milton bio

I joined vets4pets Hedge End in March 2018 after deciding I wanted a career change, originally part time. Since October 2019 I have been here full time and now am the head receptionist. This was a great decision, as I love my job and the team I work with. No day is the same! Working with animals is rewarding and at some time challenging job but I wouldn’t have it any other.

I have completed the animal care level 2 course and am a pet loss and bereavement counsellor.

I have a mischievous lionhead rabbit at home called Simba.

Marie Cass



Amie Fernandez


Read Amie Fernandez bio

Amie is currently on maternity leave

work photo

Sophie Hennen


Read Sophie Hennen bio

I joined Vets4Pets Hedge End in February 2020 after working previously as a referral receptionist and an animal care assistant. I enjoy working with animals and hope to progress into student nursing.

I have completed an Animal First Aid course.

I have three mini lop rabbits at home called Misty and Milo and Maui.


Katie Prandle


Read Katie Prandle bio

My name is Katie and I work on reception, I previously worked as a vets receptionist at an independent practice for 6 years.  I enjoy the variety of the job and meeting everybody's beautiful pets. I have kept many animals over the years and currently have 2 guinea pigs (Peppa and Toffee) and my 12 year old border collie (Maisie). My hobbies are dog walking, spending time with family and horse riding.

Vets4Pets Hedge End is committed to bringing you affordable, high quality care via a modern, well equipped practice, including a lab, pharmacy, digital x-ray and ultrasound. Plus, on site car parking too!

The friendly team can't wait to meet all of their new clients!

Monday - Friday our consultations vary between 9am and 7pm. Reception are available after 7pm until 8pm if you need to book an appointment or arrange to collect any treatment. If your pet is unwell between the hours of 7pm and 8pm please use emergency contact details for vets now.






  • Dental X-Ray
    Unlike humans, dogs need to be under general anesthesia for dental X-rays. Anesthesia is considered to be a safe procedure and will be performed after a general examination. It is tailored to the individual and your dog is continuously monitored during the dental exam.
  • Emergency cover
    Even if we are closed, we have your pet covered.
  • Operating Theatre
    An operating theatre with gaseous anaesthetic facility for surgical procedures.
  • Separate Cat & Dog Wards
    Separate cat and dog hospital wards, designed to ensure your pet is kept in a comfortably stress free environment.

Show more services

  • Digital X-Ray
    Digital X ray equipment is available.
  • Isolation Unit
    A special ward to care for animals with contagious diseases.
  • Blood Pressure Monitor
    Used to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.
  • Ultrasound
    Generates 2-D moving images of your pet’s internal organs at work.
  • Biochemistry
    Allows an assessment of the functionality of a patients organs.
  • Haematology
    Allows the assessment of a patient's blood and blood cells.
  • In-house Laboratory
    A range of analytical tests and equipment to assist in the rapid diagnosis of illness.
  • X-Ray
    Generates digital 2D images of bones and internal organs.
  • X-Ray & Ultrasound
    X-Ray & Ultrasound
  • Weight Clinic
    Monitoring clinic to help dogs and cats achieve optimal weights – both if they have been under or overweight
  • Prescriptions
    We can provide written prescriptions upon request.
  • Health Plans
    Designed to cover all the regular pet care essentials such as vaccinations and flea and worm prevention, whilst saving you money.
  • Nurse Clinic
    Appointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
  • Medication
  • Hospital Ward
    Suite of custom-built kennels for the housing and monitoring of in-patients.
  • Bereavement Support
    Making the decision to say goodbye to your pet is one of the toughest you’ll ever make. Pets provide us with unconditional love, friendship and comfort, so it is normal to have intense or conflicting emotions when it comes to euthanasia. At Vets4Pets we’re here for you and your pet for every step of your journey together.
  • Anaesthetic
    General anaesthetic enables us to perform many procedures kindly and safely for your pet.
  • Dentistry
    The treatment and prevention of dental disease
  • Microchipping
    A microchip can help retrieve lost pets
  • Separate Cat & Dog Waiting Areas
    Separate cat and dog waiting areas, designed to ensure your pet is kept in a comfortably stress free environment.

Practice accreditations

  • RCVS accreditation EDITED

Health Plans

Health Plan

Complete Care Junior

£15 a month
Expert veterinary care, plus lots of support and tailored advice for your puppy or kitten, in an affordable and convenient way
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Health Plan

Complete Care

From £8 a month
Complete peace of mind
Complete Care dog header

Health Plan

Complete Care Senior

From £17
A complete care plan for your 7+ year old pet's continued good health
senior dog outside in sun

Health Plans

Flea & Worm Pack

Protect your pet and your pocket!
dog in field

Out of hours

Vets Now Southampton
64 West End Road
SO18 6TG

Telephone: 023 8043 7999

Standard consultation fees start from £240.50.

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