Referral Service

For all referrals please complete the referral form

Newmarket Vets4Pets

Inside Pets at Home
Studland Retail Park
Oak Drive
Newmarket
Suffolk
CB8 7SX
01638 676340

Open Today 09:00 - 19:30

Normal Opening Hours

  • Monday  - 
  • Tuesday  - 
  • Wednesday  - 
  • Thursday  - 
  • Friday  - 
  • Saturday  - 
  • Sunday  - 

Holiday Opening Hours

Closing early

  • Monday 24 Jun  - 

Parking and access information

Parking available outside of the store on the retail park. Easy access off the A14 at junction 37.

 

Advanced services

We have invested considerably in our team and kit to make a number of advanced services available to our clients. We also accept referrals from other practices.

Laser therapy

Laser therapy is non-painful and involves directing infra-red radiation into inflamed or damaged tissues to accelerate the body’s natural healing process. It is often used for musculoskeletal issues such as arthritis, but the benefits of laser have been suggested for a range of conditions.

Read more

We've made it easier to contact us

Now you can use WhatsApp to chat to a member of our team at a time that is convenient for you. You can order products such as flea & worm treatment, request appointments and easily order and pay for treatments or repeat prescriptions. Just save our phone number in your contacts - 07360537903

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Meet the team

Iain Cope

Dr Iain Cope

Practice Owner & Veterinary Surgeon

BSc(VetSci)Hons BVM&S CertAVP(ZM) MRCVS RCVS recognised Advanced Practitioner in Zoological Medicine

Read Dr Iain Cope bio

Iain Cope graduated in 2006 from Edinburgh University and has worked in mixed, small animal, and exotics and zoo practices. He gained his certificate in Zoological Medicine in 2011 and since 2014 is an RCVS recognized Advanced Practitioner in Zoological Medicine. Iain is the JVP of Vets4Pets Newmarket and is pleased to be able to offer a cat, dog, rabbit and exotic animal practice with the latest equipment and facilities. Iain also teaches nurses and veterinary surgeons and talks nationally and internationally. He has been published in peer reviewed veterinary journals and participates on boards and committees. Iain owns a tortoise called Matilda and four Leopard Geckos.
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Dr Zoe Woodhams

Veterinary Surgeon

BVMedSci(Hons) BVM BVS PGCert(SAM) MRCVS

Read Dr Zoe Woodhams bio

Zoë graduated from the University of Nottingham in 2018 and has been part of the Vet4Pets Newmarket team ever since. Unable to decide if she is more of a dog or cat person she has particular interest in both dog and cat medicine and surgery. Zoë has a post graduate certificate in small animal (canine and feline) medicine.

Outside of work Zoë is a rugby player for Shelford Rugby Club and Harlequins supporter - a great way of letting off some steam! She is also an avid movie fan and at home Zoë has house cats, Harley and Quinn, to keep her entertained.

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Dr Tegan Pope

Veterinary Surgeon

MRCVS

Read Dr Tegan Pope bio

Tegan qualified as a veterinary surgeon at the Royal Veterinary College in London and joined the Vets4Pets Newmarket team in September 2022. She currently enjoys all aspects of small animal first opinion practice and is looking forward to getting more involved with the various exotic species that visit the practice.

Outside of work, she enjoys baking (with varied success), walks, and playing piano. At the end of a long day she is most likely to be found on the sofa with a good book or starting a new Netflix series.

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Dr Varsha Balanchandra Kumar

Veterinary Surgeon

MRCVS

Read Dr Varsha Balanchandra Kumar bio

Varsha graduated from Maharashtra Animal and Fishery Sciences University in 2020 and further pursued her Master of Science degree in Global Wildlife Health and Conservation from the University of Bristol. Varsha qualified to practice as a Veterinary Surgeon in the UK in 2022, with a dream of working in Wildlife conservation in the future. Varsha is super excited to be a part of our team and to work with all the different exotic patients we see.

In the evening, Varsha loves to play board/card games with her husband or just cosy up with a good book.

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Dr Rachel Driver

Veterinary Surgeon

Ba VetMB MRCVS

Read Dr Rachel Driver bio

Rachel graduated from the University of Cambridge in 2020 and has been working in small animal practice ever since. She particularly enjoys working with cats and dogs, but is excited to meet some exotic pets too.

Outside of work, Rachel volunteers as a Girl Guide leader and enjoys taking Guides camping. She also enjoys spending time gardening, baking and swimming, when not spending time with her husband and Hungarian Vizslador, Samson (who likes to keep Rachel on her toes!).

Emily Grinnell

Emily Goode

Head Nurse, Registered Veterinary Nurse

RVN

Read Emily Goode bio

Emily qualified as a Registered Veterinary Nurse in 2014 and achieved her Advanced Diploma in Veterinary Nursing in 2019. She has worked in first opinion and referral hospitals around Lincolnshire and Cambridgeshire before joining Newmarket Vets4Pets in October 2016.

Emily loves all aspects of nursing, it gives her a great sense of satisfaction to be able to help and care for sick animals back to health. Emily has a keen interest in anaesthesia, nursing clinics, neonatal care and nursing exotic patients.

At home Emily has two cats (Beanie and Lola) and two tortoises (Squishy and Pebbles).

Becca Website

Rebecca Charlton

Registered Veterinary Nurse

RVN

Read Rebecca Charlton bio

Becca qualified as a Registered Veterinary Nurse from Anglia Ruskin University with degree and bachelors with applied animal behaviour qualifications in 2019. Becca has worked in 2 different practices before joining our Vets4Pets Newmarket team where she took a lead in exotic anaesthesia. Becca’s favourite part of the job is giving our patients back to their happy owners at the end of the day and particularly enjoys working with rabbits.

In her spare time Becca love trying out new recipes, drawing and doing DIY projects for her tribe of rabbits. She has 3 lovely bunnies, Evie, Ivy and Roo to keep her busy at home.

Vikki Newmarket

Vikki Lett

Registered Veterinary Nurse

RVN

Read Vikki Lett bio

Vikki qualified as a veterinary nurse in 1999. Once qualified she worked her way up to head nurse in her first practice. After leaving general practice Vikki went into referral practice and remained there for 17 years. Whilst there Vikki spent a lot of her spare time teaching animal degree and diploma student nurses at the College of West Anglia. Vikki joined the team at Vets4pets Newmarket in 2021 and her favourite part of the job is meeting new clients and their pets.

In what spare time Vikki has she can be found riding horses and looking after her horse Penelope, Minnie the Shetland Pony, her small herd of sheep and flock of chickens. If that wasn’t enough to keep her busy she also has a lovely group of dogs and cats. When Vikki’s spending time away from animals she is either skiing or swimming!  

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Shannon Grimwood

Registered Veterinary Nurse

RVN VNCert ECC

Read Shannon Grimwood bio

Shannon Grimwood CertVNECC RVN

Shannon Qualified in 2016 and worked in first opinion practice for 3 years, before moving on to referral and emergency/out of hours practice across Suffolk, Essex and Cambridgeshire. After gaining 3 years experience in referral practice, Shannon decided to settle closer to home and joined Vets4Pets Newmarket in April 2022.

Shannon's main interests include Anaesthesia and Emergency and Critical Care nursing of which she gained an advanced nursing certificate in Emergency and Critical Care in 2021.

Since joining Vets4Pets Newmarket, Shannon has particularly enjoying furthering her knowledge and skill set in exotic patients, and is the practices Zoo Nurse which involves attending the site visits and assisting with any procedures.

Shannon has a naughty ginger kitten called Rupert to keep her entertained at home and enjoys regularly visiting her parent’s 2 Irish Wolfhounds and Deerhound!
In Shannon's spare time, she enjoys socialising with friends, horse riding, swimming and country walks.

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Wendy Airey

Veterinary Care Assistant

Read Wendy Airey bio

Wendy joined the Vets4Pets Newmarket team in June 2022 after previously working as a primary school teacher. This role involved looking after the class pets which included hamsters, rats and stick insects.
 
Being a Veterinary Care assistant brings a lot of variety and Wendy loves the opportunity to care for such a wide range of animals as well as the face to face client interaction.
 
Wendy swims with the Masters squad at her local club as well as teaching and organising galas. She is kept busy at home with her dogs, cat and chickens, as well as her family!
Katie Newmarket

Katie Holmes

Registered Veterinary Nurse

RVN

Read Katie Holmes bio

Katie has been qualified as a nurse for 14 years, and enjoys her role as you never stop learning! Katie is the proud owner of 3 Terriers: Smudge (Border Terrier x Jack Russell), Tiggy (Border Terrier) and Speranza (Yorkshire Terrier x goodness knows what!). Smudge has been in the family since she was 7 weeks old and is now 12, and Katie rescued both Tiggy and Speranza, which has been incredibly rewarding.

Katie's main hobby is photography, particularly animal and nature photography and prefers to be behind the lens rather than in front of it!

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Charlee Payne

Deputy Head Registered Veterinary Nurse

RVN

Read Charlee Payne bio

Charlee graduated as a veterinary nurse from Askham Bryan University Centre in 2023 and then joined the Newmarket team in June the same year.

She enjoys many areas of veterinary nursing, but her key interests are anaesthesia and exotic species nursing. Charlee finds it extremely rewarding to nurse sick animals and return them home to their families when feeling better.
 
In Charlee's spare time she enjoys socialising with family and friends and horse riding. At home she has an old rescue Staffordshire bull terrier called summer.
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Lily Taylor Smith

Client Care Advisor

Read Lily Taylor Smith bio

Lily joined the Vets4Pets Newmarket team in October 2021 after having previously worked as a receptionist at a hairdressers. Having worked in kennels whilst at college studying animal care, Lily knew she wanted to work with animals. Her favourite part of the job is chatting to our clients and seeing all the animals arriving for their appointments.

Lily loves to listen to music, especially songs from the 80's, and enjoys cuddles with her cat Morris in her free time.

Sam

Samantha Jenkins

Client Care Advisor

Read Samantha Jenkins bio

Samantha joined the team in June 2023 and previously worked as a veterinary care assistant and client care advisor in a large veterinary referral hospital. Working in all the specialist disciplines, gave Samantha an opportunity to develop in patient and client care and particularly enjoyed working in the emergency and critical care department. 
 
Having 3 cats called Ollie Purrs, Summer and Chebs, a dog called Sweep and 4 Guinea pigs, Samantha is kept busy with her 5 children and a house full of pets. Samantha and her family enjoy spending time outdoors exploring woodland walks and growing vegetables in their garden patch, as well as hosting games nights with family and friends. 
 
Samantha joins the Newmarket team wanting to advance her knowledge in general practice and is excited to see the variety of animals visiting the practice.
Nicky

Nicola Deery

Client Care Advisor

Read Nicola Deery bio

Nicky joined the team at Newmarket in January 2024 and has always worked with animals.
 
Nicky loves spending time with her family of 2 children, 2 dogs and 3 chickens. Nicky's hobbies include running with her dog Zooma which they compete in canicross events of  all distances and enjoys being outdoors and going to concerts.
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Almante Didenkaite

Client Care Advisor

Read Almante Didenkaite bio

Almante joined the team in February 2024 after studying veterinary medicine in Lithuana at the University of Health Science and opting to move forward with equine physiotherapy, rehabilitation and training. 

In her spare time, Almante enjoys spending time with her horses doing dressage and taking long walks by the sea or in the woods.

Almante brings lots of animal experience with her and has three tortoises!

 

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Melissa Garratt

Client Care Advisor

Read Melissa Garratt bio

Melissa joined the team in November 2023 having previously worked at Newmarket Vets4Pets and wanting to return to our lovely clients, their pets and the team. 

In Melissa's spare time, she enjoys taking her grandchildren on adventures and likes to swim and read.

Vets4Pets Newmarket is committed to bringing you affordable, high quality care via a modern, well equipped practice. Facilities include a laboratory, pharmacy, surgical suite, dental suite, minor procedures area, and diagnostics suite (including digital x-ray and ultrasound).

With our separate cat, dog, rabbit and small rodent, and reptile wards, we cater for cats, dogs, rabbits, small mammals and all exotic species (reptiles, birds, amphibians, fish and invertebrates). We also work with exotic and zoological collections.

We also have on site car parking too and easy access off the A14!

The friendly team can't wait to meet all of their new patients and clients!

We are now taking deposits for all bookings, please call the practice to enquire.

Reviews

Services

  • Open 7 Days a Week
    We are open 7 days a week.
  • Acupuncture
    Acupuncture has evolved from the ancient art of placing needles into particular locations on the body in order to alleviate pain, improve recovery rates and increase resistance to disease. It has been practised by the Chinese and other Eastern cultures for thousands of years and may be used to treat a wide variety of illnesses in people and animals.
  • Airway Surgery
    Airway Surgery
  • Anaesthesia
    General anaesthetic enables us to perform many procedures kindly and safely for your pet.

Show more services

  • Aquatics
    Aquatics
  • Arthroscopy
    Arthroscopy (also called arthroscopic or keyhole surgery) is a minimally invasive surgical procedure on a joint in which an examination and sometimes treatment of damage is performed using an arthroscope, an endoscope that is inserted into the joint through a small incision.
  • Biochemistry
    Allows an assessment of the functionality of a patients organs.
  • Blood Pressure Monitor
    Used to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.
  • Cruciate Surgery
    Surgery to repair damaged stifle ligaments.
  • Dental X-Ray
    Unlike humans, dogs need to be under general anesthesia for dental X-rays. Anesthesia is considered to be a safe procedure and will be performed after a general examination. It is tailored to the individual and your dog is continuously monitored during the dental exam.
  • Dentistry
    The treatment and prevention of dental disease
  • Digital X-Ray
    Digital X ray equipment is available.
  • Ear Surgery
    Ear Surgery service is available to keep your pet free from any infections.
  • ECG
    ECG is also available to keep your pet's heart healthy.
  • Echocardiography (heart scans)
    Generates a 2D moving image of your pet's heart.
  • Electrolyte
    Enables the assessment of critical blood chemicals such as sodium and potassium.
  • Exotic Pet
    Can see a range of patients, from small animals through to reptiles.
  • Fracture Repair
    Orthopaedic surgery to correct broken bones.
  • Haematology – Blood testing
    Allows the assessment of a patient's blood and blood cells.
  • Health Plans
    Designed to cover all the regular pet care essentials such as vaccinations and flea and worm prevention, whilst saving you money.
  • Home Visits
    If you can’t make it us, we will come to you. We offer routine home visit for pets who don’t like to leave the house or clients who are unable to visit us. (Additional costs may occur)
  • Hospital Ward
    Suite of custom-built kennels for the housing and monitoring of in-patients.
  • In-house Laboratory
    A range of analytical tests and equipment to assist in the rapid diagnosis of illness.
  • Isolation Unit
    A special ward to care for animals with contagious diseases.
  • Laser Treatment
    Therapeutic laser therapy.
  • Locally Owned
    This practice is locally owned.
  • Medication
    Medication
  • Microchipping
    A microchip can help retrieve lost pets
  • Nurse Clinic
    Appointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
  • Nutritional Advice
    Advice and support for your pet's diet.
  • Operating Theatre
    An operating theatre with gaseous anaesthetic facility for surgical procedures.
  • Orthopaedics
    Surgery of joints and bones.
  • Oxygen Chamber
    Enables us to provide supplemental oxygen when needed.
  • Pet Passport / Animal Health Certificate
    Trained Official Veterinarian vets to issue Pet Passports, Fit to Fly letters and rabies serology tests.
  • Prescriptions
    We can provide written prescriptions upon request.
  • Rabbit Medicine and Testing
    Rabbit Medicine and Testing
  • Separate Cat & Dog Waiting Areas
    Separate cat and dog waiting areas, designed to ensure your pet is kept in a comfortably stress free environment.
  • Separate Cat & Dog Wards
    Separate cat and dog hospital wards, designed to ensure your pet is kept in a comfortably stress free environment.
  • Small Mammal Medicine and Surgery
    Small Mammal Medicine and Surgery
  • Soft Tissue
    Surgical procedures involving the soft tissues such as ears and skin.
  • Tonopen - Eye Pressure Testing
    Measures eye pressure.
  • Ultrasound
    Generates 2-D moving images of your pet’s internal organs at work.
  • Weight Clinic
    Monitoring clinic to help dogs and cats achieve optimal weights – both if they have been under or overweight
  • X-Ray
    Generates digital 2D images of bones and internal organs.
  • X-Ray & Ultrasound
    X-Ray & Ultrasound

Practice accreditations

  • RCVS accreditation EDITED
  • Small_Animal_Practice
  • Cat Friendly Clinic Logo Silver (1)
  • Rabbit friendly vet logo SILVER 2019

More accredidations

  • VetGDPLogo
  • VetGDP billboard practice
  • VetGDP main logo
  • Guinea Pig awards

Offers

Offers

Exotic Pet Loyalty Club

Join the club!
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Health Plans

Health Plan

Complete Care Junior

From £15* per month
Expert veterinary care, plus lots of support and tailored advice for your puppy or kitten, in an affordable and convenient way
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Health Plan

Complete Care

From £8* per month
Save over £300† on routine healthcare
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Health Plan

Complete Care Plus

From £19* per month
Our most comprehensive plan for dogs and cats
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Health Plans

Flea & Worm Pack

Protect your pet and your pocket!
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Out of hours

Vet24 Milton
26 Cambridge Road
Milton
Cambridge
CB24 6AW

Telephone: 0845 500 4247 or 01223 426600

For cats, dogs, small pets and general emergency inquiries: Vet 24 Milton. Standard consultations from: £136.76. For true exotic pet emergencies: Dr Catherine Thomas can be contacted at Suffolk Exotic Vets, Wangford, Pound Corner, Suffolk, NR34 8RS Tel: 01502 447 501

Your pet’s flea and worm preventative treatment delivered to your door

We are now offering our Complete Care Health Plan clients flea and worm preventative treatments delivered safely to your door. Please contact us to find out more.

Repeat Prescription Requests

Request your prescriptions via our online form.