Referral service

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North Tyneside Vets4Pets

18 Barnstaple Rd
North Shields
Tyne & Wear
NE29 8QD

Telephone: 0191 2963311

Open Today 09:00 - 19:00

Opening Hours

  • Monday  - 
  • Tuesday  - 
  • Wednesday  - 
  • Thursday  - 
  • Friday  - 
  • Saturday  - 
  • Sunday Closed

Meet the team


Dr Frances Gray

Practice Owner & Veterinary Surgeon


Read Dr Frances Gray bio

Vets4Pets North Tyneside opened in 2001 following my desire to set up a working environment where the team really felt valued and respected. We pride ourselves on being able to offer tailor made working arrangements to suit each individual’s needs and provide a balance between work and home life.

Dr Rachael EJ Naylor

Veterinary Surgeon


Read Dr Rachael EJ Naylor bio

I qualified from Edinburgh University, studying at the same time as Frances (although I was a couple of years below I hasten to add - sorry Frances). I have worked in a variety of different practices in various parts of the country, following my husband’s career. This involved treating all “creatures great and small,” ranging from tiny hamsters to bull weighing over a tonne. I have 5 dogs and a horse (if my daughter lets me ride him!).

Dr Sach Sood

Veterinary Surgeon


Read Dr Sach Sood bio

Hi my name is Sach, I was born and raised in London where I often spent my weekends volunteering in reptile dens. I studied in Nottingham where my time was split between Vet School and delivering pizzas for Dominos! I eventually settled down in my favourite part of the UK (Blyth) and I am privileged to have been welcomed into the Vets4Pets team in 2019.

As a vet I understand that you’re the expert when it comes to your pet, I see myself as the specialist in diagnosis and treatment, but working together we can ensure that your little one is always kept in tip-top condition. I love all creatures great and small but hold a special place in my heart for rabbits and reptiles. I also really enjoy internal medicine or any aspects of veterinary medicine that challenges me to put my 'thinking cap' on.

Outside of work I enjoy spending time on the beach with my wife and twin girls. I also love running and often take part in The Great North Run, marathons and other endurance events. I look forward to meeting you all soon!


Dr Beverly Ho

Veterinary Surgeon



Dr Susanna Hoogenboezem

Veterinary Surgeon



Rosie Balasingam

Head Registered Veterinary Nurse

Read Rosie Balasingam bio

My co-workers and I are incredibly passionate about caring for our patients. I decided to get into nursing after completing a Zoology BSc Hons; I loved learning animal biology but soon realised my greatest passion was working with and helping animals. So I took a leap onto a new career path and never looked back! I have sleepy whippet called Ralph and two cats called Sheldon and Cooper. Sheldon also has several pet fish that he's extremely fond of.

Katie Drinkeld

Registered Veterinary Nurse

Read Katie Drinkeld bio

I joined the team here at Vets4Pets North Tyneside and Vets4Pets Morpeth in August 2017 alternating between both Practices.

At that time my main duties were working between reception and supporting the nursing team. Working out the back gave me the foundation and the dream to qualify as a Registered Veterinary Nurse. I am now very proud to be a Registered Veterinary Nurse 

I have joined an amazing team who all work well together and love to take care of Pets and their Owners.

At home I have two cats Tinkerbell and Spartacus (The Stalker) and Fly, my lunatic of a Border Collie who never seems to run out of energy. I love walking through the Northumberland Countryside, walks on the beach, travelling when I can and spending time with my family and friends.


Jennifer Hind

Registered Veterinary Nurse


Lauren Jeacock

Registered Veterinary Nurse

Read Lauren Jeacock bio

Hi I'm Lauren, I have been working here at Vets4Pets for several years now. For the last 2 years I have been studying hard on my Veterinary Nurse Course and have successfully completed and passed my course.

Its great at North Tyneside Vets4Pets and I have learned so much with Frances and the team. I look forward to meeting all of our clients both old and new as a qualified Registered Veterinary Nurse 

At home I have a dog and a cat and in my spare time I enjoy exploring the countryside and new places.


Stacey Burns

Student Veterinary Nurse


Abbie McGow

Animal Care Assistant

Read Abbie McGow bio

Hi I am Abbie, I joined the team in august last year and have enjoyed every second of working with the team. I have loved getting to work with clients and their pets.

 Since a kid I always dreamed about working with animals. Then when my rabbit, Alvin, had an operation and felt the joy and relief of the procedure going well that made me want to make others feel the same. I’m currently doing my veterinary care assistant but my aim is to become a registered veterinary nurse.

At home I have a rabbit called milo, a lurcher cross called Lucy and a tortoise called Cedric. Can safely say it’s a mixture.


Joanna Summerville

Animal Care Assistant


Simon Nelson

Animal Care Assistant

Read Simon Nelson bio

I started my Veterinary Care assistant course seeking a career in animal care after working in a very different field. I have moved on to the Client Care Team to support the front of house team with my intention to return back to my dream of being Registterd Veterinary Nurse. I have always been passionate about working with animals and I felt it was time for a career change and to pursue my dream job. 

At home I have a very energetic Dachshund cross Patterdale terrier called Harley. She enjoys going for long walks in the Rising Sun country park, chasing a ball and taking in all the exciting smells. I started working at North Tyneside Vets4Pets in September 2018 and feel I have quickly developed many skills. 

I thoroughly enjoy the new experiences I face daily and the constant opportunity to learn. I hope to continue advancing in this role whilst working with an exceptional team!

Simon Allan N Tyneside

Simon Allan

Practice Manager

Read Simon Allan bio

My name is Simon I am the Practice Manager at both North Tyneside and Morpeth vets4pets. I have a keen interest in business and performance management with a track record dealing with large teams & organisations. I am lucky to live in Northumberland and appreciate the beautiful surroundings that we have here. We love our animals from dogs, cats, horses and our ladies the chickens who provide fresh eggs daily. Lets not forget my Bee`s to. My interests over the years has been property development, golfing and motorbikes. We have a fantastic team at our practices who care passionately about the job they do and I am very proud to be part of that.

Susan Scott

Susan Scott

Senior Client Care Advisor

Read Susan Scott bio

Hi I'm Susan and I am the Head Receptionist here at Vets4pets North Tyneside. I started as a volunteer several years ago and take pride in running my client team. 

I love meeting the clients and their pets watching them grow and getting lots of cuddles. I work with a great team and there are never two days the same. When I’m not at work I love spending time with my grandchildren.


Naomi Gill

Client Care Advisor


Jayne Janaway

Client Care Advisor


Kirsty Eddington

Client Care Advisor

Vets4Pets North Tyneside is committed to bringing you affordable, high quality care via a modern, well equipped practice, including a lab, pharmacy, digital x-ray and ultrasound. Plus, on site car parking too!

The friendly team can't wait to meet all of their new clients!


  • Dental X-Ray
    Unlike humans, dogs need to be under general anesthesia for dental X-rays. Anesthesia is considered to be a safe procedure and will be performed after a general examination. It is tailored to the individual and your dog is continuously monitored during the dental exam.
  • Emergency cover
    Even if we are closed, we have your pet covered.
  • Orthopaedics
    Surgery of joints and bones.
  • Operating Theatre
    An operating theatre with gaseous anaesthetic facility for surgical procedures.

Show more services

  • Separate Cat & Dog Wards
    Separate cat and dog hospital wards, designed to ensure your pet is kept in a comfortably stress free environment.
  • Digital X-Ray
    Digital X ray equipment is available.
  • Isolation Unit
    A special ward to care for animals with contagious diseases.
  • Endoscopy
    An endoscope is a long tube connected to a light source and video camera that sends real time images to a television screen for viewing. Endoscopy is the use of an endoscope within internal structures and organs of the body. The endoscope can be inserted through natural openings such as the mouth, nose or rectum to reach the structure of interest.
  • Echocardiography (heart scans)
    Generates a 2D moving image of your pet's heart.
  • Blood Pressure Monitor
    Used to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.
  • ECG
    ECG is also available to keep your pet's heart healthy.
  • Ultrasound
    Generates 2-D moving images of your pet’s internal organs at work.
  • Biochemistry
    Allows an assessment of the functionality of a patients organs.
  • Haematology
    Allows the assessment of a patient's blood and blood cells.
  • In-house Laboratory
    A range of analytical tests and equipment to assist in the rapid diagnosis of illness.
  • X-Ray
    Generates digital 2D images of bones and internal organs.
  • X-Ray & Ultrasound
    X-Ray & Ultrasound
  • Weight Clinic
    Monitoring clinic to help dogs and cats achieve optimal weights – both if they have been under or overweight
  • Stem Cell Therapy
    Stem cell therapy can be used in the treatment of arthritis, fractures, and ligament injuries.
  • Soft Tissue
    Surgical procedures involving the soft tissues such as ears and skin.
  • Puppy Parties
    Puppy parties to support you to train, socialise and ensure your puppy has the best start in life possible.
  • Health Plans
    Designed to cover all the regular pet care essentials such as vaccinations and flea and worm prevention, whilst saving you money.
  • Pet Passport
    Trained Official Veterinarian vets to issue Pet Passports, Fit to Fly letters and rabies serology tests.
  • Late Opening Times
    Late Opening Times
  • Nurse Clinic
    Appointments with a highly qualified nurse which can cover anything from nutrition and fitness advice, grooming techniques, to pet socialisation classes.
  • Locally Owned
    This practice is locally owned.
  • Hospital Ward
    Suite of custom-built kennels for the housing and monitoring of in-patients.
  • Herbal Medicines
    Can provide herbal medicine and advice
  • Fracture Repair
    Orthopaedic surgery to correct broken bones.
  • Exotic Pet
    Can see a range of patients, from small animals through to reptiles.
  • Cruciate Surgery
    Surgery to repair damaged stifle ligaments.
  • Chemotherapy
    Dogs and cats that receive chemotherapy feel normal the day they are given the drug.
  • Behaviourist
    The Behaviourist approach to learning studied changes in behaviour that are caused by a person's direct experience of their environment, using the principles of classical and operant conditioning to explain them.
  • Acupuncture
    Acupuncture has evolved from the ancient art of placing needles into particular locations on the body in order to alleviate pain, improve recovery rates and increase resistance to disease. It has been practised by the Chinese and other Eastern cultures for thousands of years and may be used to treat a wide variety of illnesses in people and animals.
  • Dentistry
    The treatment and prevention of dental disease
  • Microchipping
    A microchip can help retrieve lost pets
  • Small Mammal Medicine and Surgery
    Small Mammal Medicine and Surgery
  • Separate Cat & Dog Waiting Areas
    Separate cat and dog waiting areas, designed to ensure your pet is kept in a comfortably stress free environment.

Practice accreditations

  • RCVS accreditation EDITED
  • $R011TVO

Health Plans

Health Plan

Complete Care Junior

£15 a month
Expert veterinary care, plus lots of support and tailored advice for your puppy or kitten, in an affordable and convenient way
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Health Plan

Complete Care

From £8 a month
Complete peace of mind
Complete Care dog header

Health Plan

Complete Care Senior

From £17
A complete care plan for your 7+ year old pet's continued good health
senior dog outside in sun

Health Plans

Flea & Worm Pack

Protect your pet and your pocket!
dog in field

Out of hours

Moorview Vets
Moorview Veterinary Hospital
Northumberland Business Park West, Cramlington.
NE23 7RH

Telephone: 0191 3388890

Standard Consultation - £150

Referral service

For all referrals please complete the referral form

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