Cat with nurse in practice

A trip to the vet

Here for you and your pet

We’re committed to keeping you and our colleagues protected

As an essential service, we’re still here for you and your pet. We’re committed to keeping you and our colleagues protected and we have also adapted our services, making it easier to care for your pet.

Please contact your local practice team to discuss your pet care needs during this time and we will explain what to expect at your visit. In response to government guidance, a face covering must be worn when visiting us.

Contact your practice

What to expect when you visit a practice

Let's help keep each other safe

We’re committed to keeping you and our colleagues protected which is why we’ve made several important changes in our practices.

  • Ideally only one person per pet when visiting
  • Safe distance markers
  • Face coverings to be worn and sanitiser available

  • PPE worn by clinical teams
  • We continue to clean to medical grade standard multiple times daily
  • Perspex screens around our reception desks

We have also adapted our services to make it easier to care for your pet

  • Video and telephone consultations
  • Safe delivery of medication to your car or home

A guide to help you plan your visit

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