Cat with nurse in practice

A trip to the vet

Here for you and your pet

What to expect when you visit a practice

Let's help keep each other safe

We’re committed to keeping you and our colleagues protected which is why we’ve made several important changes in our practices.

  • Ideally only one person per pet when visiting
  • Safe distance markers
  • Sanitiser units in practice

  • PPE worn by clinical teams
  • We continue to clean to medical grade standard multiple times daily
  • Perspex screens around our reception desks

We have also adapted our services to make it easier to care for your pet

  • Video and telephone consultations
  • Safe delivery of medication to your car or home

A guide to help you plan your visit

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Our veterinary practices are locally owned and run so your visit may vary

If you have any questions or need support please contact your local practice who will explain what to expect at your visit.

Contact your practice

We’re committed to keeping you and our colleagues protected

We are now able to provide all our normal services but in the safest possible way. When you book your appointment our friendly team will explain what to expect at your visit. We politely ask that you wear a face covering when visiting us. In response to government guidance, a face covering must now be worn when visiting practices in England and Scotland.

Contact your local practice

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