Truro Vets4Pets

Treliske Retail Park
Tresawls Road

Telephone: 01872 266 002

Opening hours

Wednesday  - 
Monday  - 
Tuesday  - 
Wednesday  - 
Thursday  - 
Friday  - 
Saturday  - 
Sunday  - 

Meet the team


Raúl M. Galván

Practice Owner & Veterinary Surgeon

Read Raúl M. Galván bio

I qualified at Cordoba University (Spain). and moved to the UK in 2007 and have been working as a surgeon ever since, performing a great variety of soft tissue and orthopaedic surgeries in small animals. Since moving to the UK I have enjoyed many holidays in Cornwall and I decided this was the best place for me to settle and raise my young family.  I hold an AVP certificate in surgery, my special interest is orthopaedic and minimally invasive (keyhole) surgery. My compassion for my patients is what drives me to deliver high standards of service and care to our patients whilst looking after their best interests.


Agnieszka Hanyz

Veterinary Surgeon


Read Agnieszka Hanyz bio

Anges qualified as a Vet in 2016 in Olsztyn, Poland and started practising in Leicester before joining us in October 2016. Anges has a Dalmatian called Dara, German Shepard called Nero and two cats Mini and Max. She enjoys travelling, snowboarding and looking forward to learn to surf in Cornish waters.


Melanie Tyler

Veterinary Surgeon


Read Melanie Tyler bio

Mel graduated from the Royal Veterinary College in 1999. She went straight into companion animal general practice in Essex. She has worked in Devon and East Sussex but finally wanted to settle in Cornwall to be with her family. Mel joined the team in 2009. She enjoys all aspects of companion animal surgery and medicine, with a slight bias towards feline medicine (this was always inevitable as her first spoken word was “cat”). An interest in animal behaviour has followed her through from childhood and she spends a lot of her spare time learning about dog and cat behaviour, with the help of her own two whippets and four cats. They keep her busy finding new and exciting environmental enrichment and training games. Her whippets have also recently persuaded her to learn the art of canine massage.

The natural world has always been important to Mel, she can often be found on her days off wandering through the beautiful woods, beaches and coast of Cornwall with her dogs, stopping to listen to, or watch, a bird or wild mammal. She was lucky enough to get the opportunity to spend some time in Namibia volunteering with the Cheetah Conservation Fund and at a lion sanctuary in South Africa several years ago. If she ever has a faraway look in her eye it is likely she is thinking about the African Savannah.

Anna Draisey

Veterinary Surgeon

Read Anna Draisey bio

Anna qualified from Liverpool University Veterinary School in 2006 and joined the team here in 2011. Her main interest is in canine and feline medicine. Outside of work she enjoys spending time with her husband and young son, travelling, running and yoga.


Sarah Cochrane

Veterinary Surgeon

Read Sarah Cochrane bio

Sarah qualified in 2004 and has since had jobs in mixed practice and also as a Government vet before focusing on companion animals. She enjoys all aspects of general practice and likes as much variety as possible. When not at work she is kept busy by her three children, ponies and goats!


Lynsey Rickard

Practice Manager


Read Lynsey Rickard bio

Lynsey has been with the practice since we first opened the door in 2008! She has been the head nurse in this time and many of you will have met her with your pets.

Since the practice rebranded and has started to grow she has taken on a more managerial role and is now our practice manager. Never far away and will remain as an experienced nurse, on hand to help our team and clients as needed.

Lynsey now has a small family so spends her time out of work racing around doing mum duties. She also has a horse who she competes locally, and a little Boston Terrier called Ruby.

Lynsey is also on the committee for Cornwall and South Devon Boxer Rescue so likes to help on fundraising days


Polly Borjesson

Student Veterinary Nurse

Read Polly Borjesson bio

Hello! I have recently become a Student Veterinary Nurse after qualifying as an Animal Nursing Assistant here alongside the lovely team at Vets4Pets since April 2017. I am the mum of two beautiful children that keep me very busy along with my dog called Humphrey and cat called Milly. In my spare time I am hairdressing, sewing, painting, cooking, catching up with friends and family and enjoy being outside walking in the fresh air.

Charlotte Thomas

Charlotte Thomas

Registered Veterinary Nurse


Read Charlotte Thomas bio

Charlotte and Lynsey our practice manager used to nurse together many years ago and following a spell abroad the opportunity to work together on the same team again arose.

With a 2008 qualification, needless to say Charlotte is an extremely experienced veterinary nurse.

She has a young family and many pets at home including dogs, cats, horses and donkey and small animal of the furry kind. There is even a goat called Dandelion!

Charlottes clinical interests are medical nursing and she holds the Diploma from the International Society of Feline Medicine and feline nursing and handling she is passionate about. Charlotte planning to help develop and expand our nurse clinics in 2020 an area we have been hoping to extend for some time.

If after all this there is any spare time Charlotte is a keen and excellent baker, as the whole team can testify!

Charlotte likes to ride her horse Otto on days off and also enjoys reading and knitting

lauren and hector

Lauren Shearing

Registered Veterinary Nurse


Read Lauren Shearing bio

Lauren joined the practice in 2019 having completed her academic Veterinary Nursing studies and just has her final practical assessment to go in December 2019.

A very experienced student, Laurens clinical interests include surgery and in patient care and as a full time team member she will be a familiar face to many of you soon.

In her outside work life Lauren has a dog called Hector and they enjoy beach walks and getting out and about. Lauren also loves to horse ride and has her own horse Bethan.

sam job

Sam Job

Senior Veterinary Nurse


Read Sam Job bio

Sam qualified in 2016 and joined us in 2018. Since then she has really settled in and is a key nurse in our team. Sam has 3 dogs a Hungarian Vizla, Terrier and a Chihuahua! So you cant miss her walking that bunch!In her spare time she loves horse riding and has a horse, She also loves spending time walking the dogs on our gorgeous cornish beaches and countryside.

At work Sam is a clincal coach, this means she is a key member of the team involved in training the students nurses, ensuring they are completing their progress logs.

She has great advice for any aspiring nurses.... gain experience in a practice to really see whats involved before making the leap, it will help you when you start . There will be good days and sad and hard days , its important to be compassionate and caring but also to keep a sense of perspective . On those sad days there will always be a waggy tail or meowing kitten that needs your help just on the other side of the door.That said the good days definately outweigh the bad.

Sams best bits of her working day surrounds the variety , one minute you can be clipping a dogs nails ,20 minutes later you are assisting with an orthopeadic surgery or monitoring an anaesthetic. Its fantastic for never being bored! 


Debbie Pearce

Head Receptionist

Read Debbie Pearce bio

Debbie has been part of our team since we opened the Truro practise in July 2008, so over the years has got to know a lot of our clients. She enjoys kayaking around the many inlets in Cornwall and travels back to her native country New Zealand every year. She has 2 cats, Sonnyjim and Little miss and enjoys socialising with family and friends.


Christie Kindernayova

Client Care Advisor

Read Christie Kindernayova bio

Christie has been working for Vets4Pets since June 2018, but you may know her working at the Pets At Home store in Truro where she worked for three years. Christie is from Czech Republic and has been living in the UK since 2014. She started working as an Au-pair in London looking after children for a year and then moved to Cornwall. Since 2015 she lives with her partner and house rabbit called Teddy. In her free time she enjoys cuddles with her fur baby and going on adventures with her partner. She also likes to spend her days off with her best friend Ella walking a staffie called Alfie around the beaches in Cornwall. Christie has always enjoyed helping people and looking after animals. She has a big family in Czech and visits them twice a year.

In October 2019, Christie welcomed the birth of her daughter, so she will be on a maternity break to enjoy being a new mum until next year.


Ella Byrom

Client Care Advisor & Nursing Assistant

Read Ella Byrom bio

Ella joined the practice in 2016 as a receptionist. Since that time many of our clients have grown to love her as we do and her face is familiar on the front desk , alongside her Staffie Alfie!

In 2019 Ella started her first steps on the career path the veterinary nursing an now divides her time between welcoming clients to the practice and assisting the Veterinary Nurses in her new role as Nursing Assistant.

In her spare time Ella loves to walk Alfie especially on the beach and meet her friends .

emma photo

Emma Burrows

Client Care Advisor

Read Emma Burrows bio


Emma joined the practice in 2019 from a wealth of retail background so lots of customer service to help look after our clients. Her favourite part of the job so far is greeting clients and their pets and welcoming them to the practice.

Emma has 2 cats at home Billy and Charlie and her 2 young children keep her very busy!

In their spare time she enjoys family walks and exploring National Trust sites and generally getting out enjoying family life



Harriet Dickson

Client Care Advisor

Read Harriet Dickson bio

Another new face for 2019 is Harriet. Harriet is a Marine Biology student so loves everything in the world of the sea.

Harriet has a cat called Ron and 2 rats called Flo and Splinter at home and her favourite breed of dog being a Golden Retriever. Her favourite part of the job is seeing all the puppies come for their health check and first vaccinations .

In her spare time Harriet loves to be out on the boat and taking part in Marine Surveys!

Vets4Pets Truro is committed to bringing you affordable, high quality care via a modern, well equipped practice, including a lab, pharmacy, digital x-ray and ultrasound. Plus, on site car parking too!

The friendly team can't wait to meet all of their new clients!



  • Emergency cover
    Even if we are closed, we have your pet covered.
  • Orthopaedics
    Surgery of joints and bones.
  • Operating Theatre
    An operating theatre with gaseous anaesthetic facility for surgical procedures.
  • Isolation Unit
    A special ward to care for animals with contagious diseases.

Show more services

  • Blood Pressure Monitor
    Used to measure the range of blood pressure as a preventative treatment to identify early signs of systemic hypertension.
  • Biochemistry
    Allows an assessment of the functionality of a patients organs.
  • Haematology
    Allows the assessment of a patient's blood and blood cells.
  • In-house Laboratory
    A range of analytical tests and equipment to assist in the rapid diagnosis of illness.
  • X-Ray
    Generates digital 2D images of bones and internal organs.
  • Keyhole Surgery
    In human medicine ‘keyhole’ surgery or laparoscopy has been used for many years given its reduced surgical trauma and quicker recovery times compared to traditional 'open' surgery.
  • Hospital Ward
    Suite of custom-built kennels for the housing and monitoring of in-patients.
  • Dentistry
    The treatment and prevention of dental disease

Health Plans

Starter pack protection

Best Start in Life

Our Best Start in Life starter pack includes everything they'll need from a veterinary perspective to grow up happy and healthy, from a microchip to their first vaccinations.
kitten in practice

Health Plan

Complete Care

From £8 a month
Complete peace of mind
Complete Care dog header

Health Plan

Complete Care Senior

From £17
A complete care plan for your 7+ year old pet's continued good health
senior dog outside in sun

Health Plans

Flea & Worm Pack

Protect your pet and your pocket!
dog in field

Health Plan


Just £99
Vac4Life is a preventative plan following primary vaccinations

Out of hours

The Old Dairy

Telephone: 01872 560952

Out-of-hours emergency consultation fees start from £80. Any necessary treatment or medication administered by the emergency service will be charged in addition to the emergency consultation fee.

Referral service

For all referrals please complete the referral form

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